SMART Wallbox A0009069206, Instruction Manual, Page: 17 / 24

smart Wallbox Resolving errors 13
permanently, please take the wallbox out of operation (see page 11) and contact your local smart
technical support.
The key for opening the housing or for unblocking the charging procedure has been lost. Can I order a
replacement key?
> One triangular key for the housing cover ins supplied with the wallbox. Two keys for the key switch
on the side of the box, which is used to unblock the charging procedure, are also included. If both
keys to the key switch have been lost and the key switch on the right side of the housing is in the
horizontal position, the wallbox is blocked for charging operations and no further charging proce-
dures are possible. Contact the dealer from whom you have purchased the wallbox to order replace-
ment keys for housing or key switch.
Where can I order spare parts for the wallbox?
> Should you need spare parts for your wallbox, please contact your local smart technical support.