SMART Board 4000 Series, User Manual

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Chapter 6
Troubleshooting
smarttech.com/kb/171190 66
To enable the plug-ins
1. If the floating toolbar is open, tap
in the toolbar’s lower-right corner.
OR
If the toolbar isn’t open, do one of the following:
o
In Windows 7 operating system, select Start > All Programs > SMART Technologies >
SMART Tools > SMART Ink Settings .
o
In Windows 8.1 operating system, go to the Apps screen and then scroll to and tap
SMART Technologies > SMART Ink Settings .
o
In Windows 10 operating system, select Start > All apps , and then scroll to and select
SMART Technologies > SMART Ink Settings .
The SMART Ink Settings window appears.
2. Tap Troubleshooting .
3. For each plug-in that the SMART Ink Settings window identifies as disabled, tap Enable plug-in .
Repairing the SMART Ink plug-ins
To repair the plug-ins in Windows 7 operating system
1. Select Start > Control Panel .
The Control Panel appears.
2. Select Category in the View by drop-down list.
3. Tap Uninstall a program .
4. Select SMART Ink in the list, and then tap Repair .
The SMART Ink plug-in installation wizard appears.
5. Follow the on-screen instructions.
To repair the plug-ins in Windows 8.1 operating system
1. Go to the Apps screen, and then scroll to and tap Control Panel .
The Control Panel appears.
2. Select Category in the View by drop-down list.
3. Tap Uninstall a program .