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44

Troubleshooting Your 600i2 Interactive Whiteboard System

99-00850-21 B0

LAMP    ON/STANDBY    TEMP

OR

LAMP    ON/STANDBY    TEMP

 

  

If you see this indicator light message and the lamp turns off during use or 
won’t turn on, then one of the following issues is occurring:

• The lamp temperature is too high

• You need a new lamp because the lamp has reached the end of 

 

its life

• Your projector has an internal problem

To resolve the issue, follow these steps:

1.

Turn off the master power switch, unplug the power cord, and then wait 
a short while. 

2.

Reconnect the power cord, and then turn on the master power switch.

3.

If the previous steps don’t resolve the issue, the lamp might be at the 
end of its life. See 

Replacing Your Unifi 45 Projector Lamp

 (

document 

129338

)

 

on the 

SMART Technical Support website

 to replace the lamp.

4.

If your projector still doesn’t turn on, turn off the master power switch, 
unplug the power cord, and then contact your 

authorized SMART 

reseller.

LAMP    ON/STANDBY    TEMP

Off

Flashing

Red

Solid 

Red

If you see this indicator light sequence, the 

 icon appears and your 

projector turns off during use, one of the following issues is occurring:

• Your projector has overheated internally

• The temperature outside your projector is too high

To resolve the issue, follow these steps:

1.

Make sure that nothing is blocking the air intake and exhaust. 

2.

Turn off the master power switch. 

3.

Unplug the power cord, and then wait a short while. 

4.

Reconnect the power cord, and then turn on the master power switch.

5.

If the previous steps don’t resolve the issue and your projector 

 

still doesn’t turn on, turn off the master power switch, unplug the power 
cord, and then contact your 

authorized SMART reseller

.

Indicator Light Sequence

Projector Issues and Solutions

Flashing

Red

Off

Solid 

Red

Solid

Red

Off

Solid 

Red

Summary of Contents for SmartBoard 600i2

Page 1: ...Configuration and User s Guide SMART Board 600i2 Interactive Whiteboard System...

Page 2: ...is a trademark owned by Bluetooth SIG Inc and is used by SMART Technologies ULC under license All other third party product and company names may be the trademarks of their respective owners Copyrigh...

Page 3: ...ead and understand the safety warnings and precautions in this SMART Board 600i2 Interactive Whiteboard System s Installation Guide document 118923 and the Important Information Warnings Document docu...

Page 4: ...d on a chair to touch the surface of your SMART Board product Rather wall mount the product at the appropriate height or use a SMART height adjustable floor stand Do not climb or allow children to cli...

Page 5: ...is broken Turn the projector off and wait 15 minutes for the lamp to cool completely before removing the old lamp assembly Wear protective eyewear while changing the lamp Failure to do so can cause i...

Page 6: ...serial interface The extended control panel s ECP s RS 232 serial interface is the only recommended connection point IMPORTANT Using the Unifi 45 projector system near a TV or radio may cause interfe...

Page 7: ...iod do not heat disassemble short or recharge the batteries or expose them to fire or high temperature avoid eye and skin contact if batteries have leaked dispose of exhausted batteries and product co...

Page 8: ...vi Important Information 99 00850 21 B0...

Page 9: ...Whiteboard System 21 Installing SMART Notebook Software 21 Connecting Your Computer to the Interactive Whiteboard System 22 Using Your 600i2 Interactive Whiteboard System 25 After Completing the Insta...

Page 10: ...and Electronic Equipment Regulations 55 Restriction of Certain Hazardous Substances RoHS Directives 56 Customer Support 57 Online Information and Support 57 Training 57 Technical Support 57 Shipping...

Page 11: ...u can use with your SMART Board 600i2 interactive whiteboard system SMART Board 600i2 Interactive Whiteboard System Features Interactive Whiteboard Features Unifi 45 Projector System Features Standard...

Page 12: ...ching the screen When you use SMART Notebook software with your 600i2 interactive whiteboard system you can write over any Ink Aware application in digital ink using a pen tray pen or your finger and...

Page 13: ...cludes the following receptacles VGA input S video receptacle composite video jack stereo 3 5 mm audio input and stereo RCA jacks protected cable routing through the projector housing and a cable cove...

Page 14: ...ar shape does not scratch or mark the surface of the interactive whiteboard and reflects infrared light Optional Accessories For more information on optional accessories contact your authorized SMART...

Page 15: ...mum of 64 20 m Wireless Bluetooth Connection WC6 This accessory eliminates the need for a USB cable between the computer and your interactive whiteboard The included 7V DC switching power supply provi...

Page 16: ...6 About Your 600i2 Interactive Whiteboard System 99 00850 21 B0...

Page 17: ...o 2987 m The product can withstand storage temperatures from 40 F to 122 F 40 C to 50 C Humidity SMART Board 600i2 interactive whiteboard systems can operate between 30 and 70 humidity non condensing...

Page 18: ...g shadows on the interactive whiteboard and can reduce the contrast of the projected image Locate a wall with a flat regular surface and minimum clearance to accommodate your interactive whiteboard sy...

Page 19: ...e free to swing Make sure that these two screws are tightened and never remove them from the unit without supporting the projector boom first Preparing the Unifi 45 Projector Boom Height and Mirror fo...

Page 20: ...ge appears wider at the bottom when the image path s distance from the projector mirror to the top of the screen is shorter than the distance to the bottom of the screen The image appears wider at the...

Page 21: ...e when the distance from the projector mirror to the left of the screen is shorter than the distance to the right of the screen Position the center of the interactive whiteboard so that it aligns with...

Page 22: ...s procedure sets the mirror to a neutral position However further adjustments will be required 1 Remove the boom s front cover You can now access the adjustment screws To adjust the mirror s depth and...

Page 23: ...cluded hex key adjust hex screw 3 to adjust the mirror s depth for your model of interactive whiteboard 3 Adjust thumbscrew 1 to center the mirror s vertical angle Make sure that the mirror isn t angl...

Page 24: ...50 21 B0 1 Adjust thumbscrew 2 to center the mirror s horizontal angle NOTE These images show the mirror from below Make sure that the mirror isn t angled too far left or too far right To adjust the h...

Page 25: ...ies logo perform the following steps to display the logo 1 Point the remote control at the infrared IR sensor on the front of the projector and then press the MENU button 2 Press the left and right bu...

Page 26: ...ou don t have a computer use the projector s MENU see instructions on page 15 to change the background to blue so that you can see the full projector image clearly Complete the procedures on the prece...

Page 27: ...t and right sides of the image are parallel NOTE The image moves up and down when you adjust the thumbscrew Use thumbscrew 1 in combination with the hex screw adjustment at the base of the boom see st...

Page 28: ...he focus if necessary Securing the Pen Tray and Interactive Whiteboard Because the pen tray that comes with your SMART Board interactive whiteboard is detachable you may want to safeguard it and the i...

Page 29: ...through the loop end of the cable Verify that the cable is tight enough to prevent you from removing the pen tray while the lock is in place Install the pen tray Insert the prong end of the security...

Page 30: ...20 Before Installing Your 600i2 Interactive Whiteboard System 99 00850 21 B0...

Page 31: ...t website for additional instructions When connecting both a guest computer and a host computer to your interactive whiteboard system make sure that the computer in use for the presentation is connect...

Page 32: ...dio input and then connect your ECP harness cable s 3 5 mm audio plug to one of the two inputs on the SMART audio mixer device You don t need to use the other input on the SMART audio mixer device for...

Page 33: ...the VGA input 4 Connect the other end of your VGA cable to your computer s video output 5 Connect the other end of the audio cable to your computer s audio output IMPORTANT It is recommended that you...

Page 34: ...audio visual inputs for peripheral devices IMPORTANT If you have peripheral devices that do not use a 4 pin mini DIN connector or an RCA composite video jack or if your device has an audio connection...

Page 35: ...en instructed to do so by an accredited SMART Technical Support Specialist To regularly turn your interactive whiteboard system on and off use the ECP s Power button instead of the projector s master...

Page 36: ...t to the interactive whiteboard to turn on the SMART Board 600i2 interactive whiteboard system You can view the LAMP ON STANDBY and TEMP status indicators on the projector s underside to determine the...

Page 37: ...option adjusts the projector output to Bright Standard and True Color mode MENU HEADING IMAGE ADJUSTMENT POSITION ADJUSTMENT SETTING DISPLAY Menu Options Contrast Phase Screen Size Brightness Frequen...

Page 38: ...on This option adjusts the vertical position of the projected image from 32 to 0 Do not adjust this option unless advised to do so by a certified SMART Technical Support Specialist Clamp Pulse 1 and C...

Page 39: ...s option unless advised to do so by a certified SMART Technical Support Specialist No Signal Power Off The projector detects when there is no input connected Select Off if you want the projector to wa...

Page 40: ...options exist in this menu but you can use it to troubleshoot problems with your system Input This field shows your current active input setting Computer 1 Computer 2 S video or composite Mode Name Th...

Page 41: ...e interactive whiteboard s dry erase capability Avoid setting up and using your interactive whiteboard in an area with excessive levels of dust humidity or smoke Cleaning Your Interactive Whiteboard F...

Page 42: ...nk is still wet If any trace of the ink remains spray a lint free cloth with a glass or whiteboard cleaner and wipe the area clean TIP Cleaning the Pen Tray If the infrared sensors in the bottom of th...

Page 43: ...t this time would cause the projector to start back up CAUTION Do not allow liquids or commercial solvents of any kind to flow into the projector base or head Do not use spray cleaners or solvents nea...

Page 44: ...e screws connecting the projector plate to the projector Put the screws in a safe place 8 Turn the projector over and lay it on your work area so that the warning lights and setting buttons face upwar...

Page 45: ...uter lamp cover using a flat screwdriver or your finger Keep the outer lamp cover in a safe place 2 Allow sufficient time for the lamp and inner lamp cover to cool They should feel cool enough to touc...

Page 46: ...he three lamp locking screws These screws cannot be removed Rotate the handle on the old lamp so that it faces upwards 5 Press on the tab and pull up with the handle on the old lamp Release the tab Re...

Page 47: ...t all the way down Release the tab 7 Tighten the lamp locking screws until the new lamp is secure 8 Put the inner lamp cover back into its original position Retrieve the inner lamp cover screw from st...

Page 48: ...plate from the projector boom Raise the projector plate assembly while keeping it attached to the flange hook Pass the threaded rod through the attachment hole on the projector boom and then secure t...

Page 49: ...e ECP or the remote control to start up the system The power button light on the ECP turns solid green when the system starts 4 To confirm that the lamp timer has been reset press the MENU button on t...

Page 50: ...40 Maintaining Your 600i2 Interactive Whiteboard System 99 00850 21 B0...

Page 51: ...button This button also functions as your status warning light Ready light Status Off The projector system is not receiving power Check your power cord RS 232 connector at the projector located below...

Page 52: ...nternal command LAMP ON STANDBY TEMP Your projector is turning on Wait for your projector to finish turning on LAMP ON STANDBY TEMP Your projector is on The lamp is on Your projector is waiting for in...

Page 53: ...switch is off Your projector isn t connected to the power source Your projector has an internal problem To resolve the issue follow these steps 1 Check the power source and then make sure that all th...

Page 54: ...he lamp 4 If your projector still doesn t turn on turn off the master power switch unplug the power cord and then contact your authorized SMART reseller LAMP ON STANDBY TEMP Off Flashing Red Solid Red...

Page 55: ...or light sequence the icon appears and your projector turns off during use your projector has an internal problem To resolve the issue follow these steps 1 Turn off the master power switch 2 Unplug th...

Page 56: ...e lower right part of the interactive whiteboard s frame The ready light indicates the operational state of the controller module If the interactive whiteboard starts responding unusually or if the LE...

Page 57: ...Interface Settings Timing and Command Processing Command Inventory To allow the ECP to sequence the commands To control the sequence programmatically Query Commands Projector Power Control Commands Se...

Page 58: ...nds and responses with a carriage return To configure your serial interface 1 Connect your computer to the ECP serial connector using a straight through DB9M to DB9F cable 2 On your computer start you...

Page 59: ...program doesn t process commands during this delay In the On state if the current input source doesn t send a signal a black screen with the SMART Technologies logo a Command Failed message appears w...

Page 60: ...he powering cycle to finish and select an input source Allow the ECP to sequence the commands Control the sequence programmatically CAUTION Cycling power to the projector repeatedly can lock or damage...

Page 61: ...to sequence the commands 1 Type on and then press ENTER 2 Type set input vga1 and then press ENTER To control the sequence programmatically Send Command on Wait for Response Send Command get powersta...

Page 62: ...get powerstate Displays the projector s power state Idle Powering On or Cooling Power state get brightness Displays the projector s brightness setting Brightness get contrast Displays the projector s...

Page 63: ...value equal to Brightness set brightness is a value between 16 and 16 The sign represents the value s positive or negative sign and represents the numeric value Sets the brightness to an exact value b...

Page 64: ...54 Remote Management of Your 600i2 Interactive Whiteboard System 99 00850 21 B0...

Page 65: ...he materials from your product Please think about how you intend to dispose of any product that has a WEEE symbol or accompanying WEEE guidelines If you need more information on the collection reuse a...

Page 66: ...ments for China s EIP Restriction of Certain Hazardous Substances RoHS Directives SMART Technologies supports global efforts to ensure that electronic equipment is manufactured sold and disposed of in...

Page 67: ...t www2 smarttech com st en US Where to Buy All SMART products include online telephone fax and e mail support Online www smarttech com contactsupport Telephone 1 403 228 5940 or Toll Free 1 866 518 67...

Page 68: ...58 Customer Support 99 00850 21 B0 Warranty Product warranty is governed by the terms and conditions of SMART s Limited Equipment Warranty that shipped with the SMART product at the time of purchase...

Page 69: ...ental requirements 7 Location 8 Before using your system Final steps 25 C Cables Harness cable ECP 3 Optional accessories 5 Cautions Dust 8 Electrostatic discharge 8 Environment 7 Humidity 7 Water and...

Page 70: ...ing the projector lamp 33 Replacing the projector plate assembly 38 Resetting all settings 30 Resetting the lamp timer 39 S Security Cable 18 Securing the pen tray to its brackets 19 Securing the pen...

Page 71: ...Resetting all settings 30 Resetting the lamp timer 39 Status display 30 System features 3 Using 26 Won t turn on 41 Using Adjusting your Unifi 45 projector settings 27 After completing installation 2...

Page 72: ...62 Index 99 00850 21 B0...

Page 73: ......

Page 74: ...ART Technologies 3636 Research Road NW Calgary AB T2L 1Y1 CANADA www smarttech com support www smarttech com contactsupport Support 1 403 228 5940 Toll Free 1 866 518 6791 U S Canada 99 00850 21 REV B...

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