SMA SUNNY ISLAND 3.0M, Operating Manual

Page: 76 / 164

No. Name Level Cause Corrective measures
F 831 BoxQ2NotClose 2 Error: Contactor Q2 does not
close
Exception: In the NA-Box, the tie
switch
Q202 does not close.
• Contact the Service (see Section 16
"Contact", page 161).
F 832 BoxQ9NotOpen 2 Error: Contactor Q9 does not
open
Exception: Load-shedding con-
tactor
Q109 in the Multicluster-
Box 12 (MC-BOX-12.3-20)
does not open.
• Contact the Service (see Section 16
"Contact", page 161).
F 833 BoxQ9NotClose 2 Error: Contactor Q9 does not
close
Exception: Load-shedding con-
tactor
Q109 in the Multicluster-
Box 12 (MC-BOX-12.3-20)
does not close.
• Contact the Service (see Section 16
"Contact", page 161).
F 834 BoxQ10NotOpen 4
Error: Contactor Q10 does not
open
Exception: Load-shedding con-
tactor
Q110 in the Multicluster-
Box 12 (MC-BOX-12.3-20)
does not open.
• Contact the Service (see Section 16
"Contact", page 161).
F 835 BoxQ10NotClose 4
Error: Contactor Q10 does not
close
Exception: Load-shedding con-
tactor
Q110 in the Multicluster-
Box 12 (MC-BOX-12.3-20)
does not close.
• Contact the Service (see Section 16
"Contact", page 161).
W 840 eHZ1ComFail 1 Faulty communication with the
PV production meter • Ensure that the optical probe is
correctly installed and connected.
W 841 eHZ2ComFail 1 Faulty communication with the
feed-in meter and purchased
electricity meter
W 842 ComBoxFail 1 Communication between device
and SBUKomBox (Meter Box) is
faulty
• Ensure that the data cables are
correctly installed.
10 Troubleshooting SMA Solar Technology AG
Operating Manual SI30M-44M-60H-80H-BE-en-33 76