17
9. T
roublEShooTing
Disconnect the device from the power source before making any repairs.
Problem
Cause
Solution
The motor does not
run or start.
The power cord is not plugged in.
Plug in the power cord.
The rocker switch is in the
OFF
position.
Turn the rocker switch to the
ON
position.
The extension cord is too long.
The extension cord is not the proper gauge.
The extension cord is damaged.
Replace the extension cord with either a 25’ (7.6 m) 14/2
gauge cord or a 50’ (15 m) 14/2 gauge cord.
Polishing pad is
burned.
The polishing pad stays at a spot of the
work surface during operation.
Avoid keeping the polishing pad on the same work surface,
even for a short period of time. Instead, keep the tool moving
constantly.
Work surface is
scratched.
The polish is too aggressive.
With polishing, remember to BE PATIENT and learn how the
polish works and breaks down and always start with the least
aggressive pad/polish to get the job done.
Swirls or hazing still
on the work surface
after operation.
The polish does not work into the surface
completely.
Work the polish in using slow, overlapping movements.
Poor lighting conditions.
Without proper lighting, the majority of swirls and scratches
are not visible. Try to use under controlled lighting.
Polishing pad is too dirty or worn out.
Replace with a new polishing pad regularly.
Waxing pads
continually comes
off the rotary discs
during use.
Too much wax is applied.
Remove the waxing applicator and clean it thoroughly. Dry it
fully and re-attach it to the foam pad for use.
If necessary, replace it with a new applicator.
Troubleshooting
IF YOU ENCOUNTER ANY ADDITIONAL DIFFICULTIES NOT LISTED, VISIT OUR WEBSITE AT
WWW.SIMONIZ.CA
OR CALL CUSTOMER SERVICE FOR HELP AT
1-866-4SIMONIZ (1-866-474-6664).
