71
GB
19. Trouble-shooting
If your device fails to function as required, please try this checklist first. Perhaps there is only
a minor problem, and you can solve it yourself.
DANGER! Risk of electric shock!
Do not attempt to repair the device yourself under any circumstances.
Fault
Possible causes / Action
No function
•
Has the device been connected to the power supply?
•
Check the connection.
Poor quality espresso
You will find tips on preparing espresso in the chapter
“Tips for the perfect espresso” on page 64.
The espresso is too cold.
•
Cup not preheated?
•
Filter
1
/
2
portafilter
19
and brewing head
13
not
preheated?
Espresso only drips out of the
portafilter
19
or also flows
over the edge of the portafilter.
•
Espresso powder ground too fine? Too much espresso
powder? Too firmly tamped?
•
Espresso powder on the edge of the filter
1
/
2
?
•
Check the hole on the underside of the filter
1
/
2
for
blockages.
•
Does the machine / brewing head
13
need to be des-
caled?
Espresso flows out of the portafil-
ter
19
too quickly and is too thin.
•
Espresso powder ground too coarsely? Not enough es-
presso powder? Not tight enough or unevenly com-
pressed?
The portafilter
19
cannot be
turned all the way to the sym-
bol
15
.
•
Too much espresso powder?
•
Espresso powder on the edge of the filter
1
/
2
?
Loud pump noise
•
Is the water tank
3
empty?
•
Is the water tank
3
or the hose
6
not inserted correct-
ly?
•
During initial start-up, this may be normal until the sys-
tem is filled with water.
No water or steam comes out
of the steam nozzle
8
.
•
Is the water tank
3
empty?
•
Is the steam nozzle
8
clogged?
•
Does the machine / steam nozzle
8
need to be descaled?
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