2 Machine information
08/2008
2.5 Remote access
© Siemens AG 2008 All Rights Reserved
2-64
ePS Network Services, Function Manual (FH) - Release 08/2008
Function Property
Remote printing
Permits the printing on a local printer of the ser-
vice PC of documents or graphics that are dis-
played on the control. This also installs the printer
driver "Active Touch Document Loader" on the
machine control.
2.5.2 Functions of a service session
Function description
The following functions are available during a link with the machine control. These
functions enable diagnostics and fault rectification via the machine control. It is
usually up to the service technician to execute the function. The technician can
work on all problems via remote access on a PC with a mouse and keyboard.
Several service employees and specialists can work together in a service session
to solve a problem. The service technician who establishes the service session first
keeps control of all functions throughout the service session. All other service tech-
nicians can only observe what is going on. If necessary, the first service technician
can pass on and take back control to or from another service technician within a
desktop control session.
The entire session can also be passed on to a second service employee.
Function Property
Dialog via text window
(Chat)
You can exchange text messages with the ma-
chine operator online via a chat window. The
"Chat" function can be started without the need to
obtain the machine operator's agreement.
Remote display of the opera-
tor interface HMI (Desktop
view)
The "Desktop view" function is used to observe all
operating steps at the operator interface of the
machine HMI. That enables you to detect re-
motely on the service PC which functions are
triggered on the control. You can provide the
machine operator with instructions using the an-
notation function.
Remote control of all
operating functions
(Desktop control)
You can use the "Desktop control" function to
execute all operating functions of the machine
control via remote access. For safety reasons,
however, it is not possible to initiate machine
movements or to start NC programs.
Data transfer
(Transfer file)
You can use the "Transfer file" function to transfer
data between the machine control and your ser-
vice PC. Data transfer is possible in both direc-
tions.
Which functions and views of drives are used
within data transfer depends on the type of ses-
sion set.