08/2008
2 Machine information
2.5 Remote access
© Siemens AG 2008 All Rights Reserved
ePS Network Services, Function Manual (FH) - Release 08/2008
2-67
Function Description
The chat function can be started within the menu at any time.
For communication with the machine operator, it is advisable
to start the chat function before executing the "Desktop con-
trol" function or transferring a file.
Note
It is not easy for the machine operator to operate the chat window without a
mouse. The machine operator can place the chat window in the background or
foreground via softkeys during a desktop control session. The chat window on the
machine control is automatically placed in the foreground if a text message is
received.
If the machine operator wants to send a text message on his or her own initiative
and the chat window is minimized, the operator can place the chat window in the
foreground via a softkey.
Functions under the "Desktop" tab
Function Description
Request View
Permits display of a machine control:
Within the function, areas of the screen can be selected
with the Annotate function, which is similar to a text
marker. For safety reasons, however, it is not possible to
initiate machine movements or to start NC programs.
Request Control
Permits control of a machine control:
Within the function, areas of the screen can be selected
with the Annotate function, which is similar to a text
marker. For safety reasons, however, it is not possible to
initiate machine movements or to start NC programs.
Functions under the "Session" tab
Function Description
Transfer session
Transfer session control to another service technician
Session options
Optimize display of complex graphics
End session
Ending a service session