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System Overview
Troubleshooting
Troubleshooting Failed Quality Control
or Calibration Verification
From the epoc Host, disconnect from the Reader by selecting
Exit/Cancel , then reconnect by selecting and holding the
desired Reader from the epoc Readers screen tab. Select
Run QA test. If Electronic QC passes, verify the following and
repeat the test.
1. Confirm use of the correct Control or Calibration
Verification Value Assignment Datasheet
2. Review the preparation, storage conditions and
expiration date of the Test Card, Calibrator Verifier, or
Control product used
If the repeated results pass, the cards are acceptable for use.
If the repeated results fail, repeat the test using a new box
of control solutions, calibrator verifiers and/or Test Cards.
Contact Technical Support if results continue to fall outside
of specified ranges.
