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Problems and Solutions

108

General problems

Problem

Solution

Nothing appears in the
display.

• Make sure the power cord is properly plugged into a

power outlet.

• Connect another electrical appliance to the outlet to

see if it has power.

The machine does not
respond when you press
any of its keys.

• If a beep sound is not made when you press the keys,

unplug the power cord and then plug it in again
several seconds later.

Automatic document
feeding does not work for
transmission or copying.

• Check the size and weight of the document (see

Transmittable Documents

on page 53).

Bell tinkle
(New Zealand)

• The operation of this equipment on the same line as

the telephone or other equipment with audible
warning devices or automatic ring detectors will give
rise to bell tinkle or noise and may cause false tripping
of the ring detector. Should such a problem occur,
contact your authorised Sharp Service Centre for
information.

all.book Page 108 Tuesday, August 3, 2004 11:08 AM

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Summary of Contents for UX-BA50

Page 1: ...ACSIMILE OPERATION MANUAL MODEL UX BA50 1 Installation 2 Using the Answering Machine 3 Sending Faxes 4 Receiving Faxes 5 Making Copies 6 Special Functions 7 Printing Lists 8 Maintenance 9 Troubleshooting ...

Page 2: ...spillage vermin infestation software use of consumables other than those approved by Sharp or any alterations made to the product which are not authorised by Sharp Please retain your sales documentation as this should be produced to validate a warranty claim This warranty is in addition to and in no way limits varies or excludes any express and implied rights and remedies under any relevant legisl...

Page 3: ...city Approx 100 A4 size sheets at room temperature maximum stack height should not be higher than the line on the tray Recording system Thermal inkjet Print resolution 600 600 dpi Effective printing width 203 mm max Memory size 448 KB approx 24 average pages with ECM turned off 20 minutes of voice messages including OGMs Modem speed 14 400 bps with auto fallback to lower speeds Transmission time A...

Page 4: ...ctive scanning width 210 mm max Scanning Resolution Horizontal 8 lines mm Vertical Standard 3 85 lines mm Fine Halftone 7 7 lines mm Super fine 15 4 lines mm Halftone grayscale 64 levels Contrast control Automatic Dark selectable Copy function Single Multi Sort 99 copies page Display 16 digit LCD display Power requirements 230 240 V AC 50 Hz Power consumption Standby 5 3 W Maximum 35 W Operating t...

Page 5: ...ed Service Centre for inspection repair or disposal In Australia installing or modifying telephone lines should only be done by an ACA licensed serviceman In New Zealand installing or modifying telephone lines should be done in accordance with Telecom wiring practices This facsimile machine is designed for use in Australia and New Zealand only Do not disassemble this machine or attempt any procedu...

Page 6: ...not use a telephone to report a gas leak in the vicinity of the leak The power outlet must be installed near the equipment and must be easily accessible WARNING NOTICE NO calls can be made to or from this fax machine during a mains power failure WARNING Australian Communications Authority ACA regulations state that no unauthorised changes or modifications to this equipment are permitted Note Compl...

Page 7: ...ance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model nor does it imply that any product is compatible with all of Telecom s network services This equipment shall not be set up to make automatic calls to the Telecom 111 Emergency Service To avoid telephone charges for local calls be sure to store numbers without area code i...

Page 8: ...31 2 Using the Answering Machine 35 Recording an Outgoing Message 35 Operating the Answering Machine 36 Optional Answering Machine Settings 40 Transfer Function 42 Override Ringing 45 Remote Operations 47 3 Sending Faxes 53 Transmittable Documents 53 Loading the Document 54 Adjusting the Resolution and Contrast 56 Sending a Fax by Normal Dialling 59 Sending a Fax by Automatic Dialling 60 Using the...

Page 9: ...Subscription to Service 85 Distinctive Ring Requires Subscription to Service 90 Blocking Reception of Unwanted Faxes 91 Polling Requesting a Fax Transmission 92 7 Printing Lists 93 8 Maintenance 97 Cleaning the Machine 97 Improving Print Quality 100 9 Troubleshooting 105 Problems and Solutions 105 Messages and Signals 109 Clearing Paper Jams 112 Quick Reference Guide 114 Index 115 ...

Page 10: ...his displays messages and prompts to help you operate the machine RESOLUTION key When a document is in the feeder press this key to adjust the resolution for faxing or copying page 57 RECEPTION key Press this key to select the reception mode an arrow in the display will point to the currently selected reception mode page 30 INK key Press this key before installing or replacing the print cartridge ...

Page 11: ...er machine s feeder without assistance from the operator of the other machine page 92 HOLD key Press this key to put the other party on hold during a phone conversation page 78 DIGITAL SPEAKERPHONE key Press this key to talk with the other party through the speakerphone during a call speak facing the operation panel at a distance of about 50 cm to 1m page 68 This key can also be used to listen to ...

Page 12: ...o make a copy of the document page 83 At any other time press this key to print out the Help List a quick reference guide to the operation of your fax machine 18 The microphone is located here Speak facing this location when using the speakerphone Microphone location ...

Page 13: ... are missing contact your dealer or retailer Before setting up make sure you have all of the following items Operation manual Handset Handset cord Telephone line cord Print cartridge Paper tray Paper tray extension Adapter for Australia Adapter for New Zealand ...

Page 14: ...ensation If the machine is moved from a cold to a warm place it is possible that condensation may form on the scanning glass preventing proper scanning of documents for transmission To remove the condensation turn on the power and wait approximately two hours before using the machine Removing the packing tape 1 Open the operation panel 2 Open the print compartment cover Keep the area around the ma...

Page 15: ...andset cord are identical so they will go into either socket Make sure the handset cord goes into the socket marked with a handset symbol on the side of the machine Use the handset to make ordinary phone calls or to transmit and receive faxes manually 3 Remove the tape 4 Close the print compartment cover and then the operation panel ...

Page 16: ...xtension Click Note The paper tray extension has a top side and a bottom side If the tabs do not go into the holes turn the support over Insert horizontally and rotate up Caution Do not pull out the black plastic strip shown below If the strip is pulled out paper will not feed correctly ...

Page 17: ...stack edges are even 2 Insert the stack of paper into the tray PRINT SIDE UP If paper remains in the tray take it out and combine it into a single stack with the new paper Be sure to load the paper so that printing takes place on the print side of the paper Printing on the reverse side may result in poor print quality GENTLY LOAD PAPER INTO THE PAPER TRAY DO NOT FORCE IT DOWN INTO THE FEED SLOT No...

Page 18: ...d The power outlet must be installed near the equipment and must be easily accessible Note If your area experiences a high incidence of lightning or power surges we recommend that you install surge protectors for the power and telephone lines Surge protectors can be purchased at most telephone specialty stores CHECK CARTRIDGE normally appears in the display the first time you plug in the machine T...

Page 19: ...uality mode ON Approx 200 A4 pages Replacement cartridge SHARP UX C70B Quality mode OFF Approx 600 A4 pages Quality mode ON Approx 400 A4 pages Quality mode is initially turned off To turn on Quality mode see page 22 Caution Do not open the print compartment cover or insert your hand in the machine while it is printing Note Keep print cartridges sealed in their packages until you are ready to inst...

Page 20: ...no effect The print cartridge holder moves to the cartridge replacement position 2 Open the operation panel 3 Open the print compartment cover 4 Remove only the tape from the new cartridge Important Make sure you remove all of the tape CAUTION DO NOT touch the gold contact area on the cartridge INK INK Display PRESS INK KEY REPLACE INK ...

Page 21: ...act area inside the cartridge holder or pull on the cable that is connected to the cartridge holder 6 Insert the new print cartridge into the cartridge holder 7 Place your index finger on the tab as shown and close the cartridge holder cover with your thumb Make sure the cover clicks into place Gold contact area Note If the print compartment cover is left open for approximately 30 minutes with a c...

Page 22: ...make sure it clicks into place 10 Press to make the print cartridge holder return to its home position 11 Press NEW if the cartridge you installed is new Press OLD if the cartridge you installed is old INK 1 NEW 2 OLD CHANGE CARTRIDGE Display when NEW is selected OK PRESS START NEW CART OK Display PRESS INK KEY REPLACE INK ...

Page 23: ...the alternating messages at right Continue with the following steps to align the print cartridge 13 Press to print an alignment page To enter an alignment value without printing an alignment page press 14 In the alignment page that the machine prints locate the line that comes closest to forming a completely straight line START MEMORY 1 PRINT 2 SET ALIGN CARTRIDGE Display when NEW is selected In t...

Page 24: ...nting paper If the tray is empty add paper If there is paper in the tray take it out and then reinsert it When you are finished press START MEMORY ADD PAPER PRESS START KEY Quality mode using more less ink If you prefer a higher quality image when printing faxes and copies turn on Quality mode If you wish to use less ink or speed up ink drying time turn off Quality mode Quality mode is initially t...

Page 25: ...g speed turn on this setting If you prefer a faster printing speed over image quality turn off the setting Important This setting is only effective when Quality mode page 22 is turned on Note This setting only affects the printing speed It does not affect the amount of ink used The high quality fax print setting is initially turned on 1 Press once and twice 2 Press once and 3 times 3 Press once 4 ...

Page 26: ...r tone dialling If you are on a pulse dial line you must set the fax machine for pulse dialling Press the panel keys as follows 1 Press once and 3 times 2 Press once and 4 times 3 Press once 4 Select the dial mode TONE PULSE 5 Press to exit Note For all units installed in New Zealand select 1 for tone dialling The pulse setting 2 will not operate correctly and must not be used Display The display ...

Page 27: ...connect the power lead before connecting the telephone line cord Extension phone optional If desired you can connect an extension phone to the TEL SET socket on the fax machine 1 Remove the seal covering the TEL SET socket 2 Connect the extension phone line to the TEL SET socket TEL LINE TEL SET Note In New Zealand not all standard telephones and answering machines will respond to incoming ringing...

Page 28: ... fax page you send Before you begin sending faxes enter your name and fax telephone number You also need to set the date and time 1 Press once and 3 times 2 Press once 3 Press once Display ENTER FAX ENTRY MODE OWN NUMBER SET Z A DIGITAL SPEAKERPHONE REC MEMO DELETE REPEAT SKIP TEL FAX A M RESO INK RECEPTION Digital Answering System PLAY START MEMORY ...

Page 29: ...ed Example SHARP 7777 44 2 777 7 To enter two letters in succession that require the same key press after entering the first letter To clear a mistake press To enter a lower case letter continue pressing the key for the letter until the lower case letter appears To enter one of the following symbols press or repeatedly _ 7 Press 8 Press to return to the date and time display DIGITAL SPEAKERPHONE S...

Page 30: ... cursor back to the mistake and then enter the correct number Display The currently set date appears example ENTRY MODE DATE TIME SET DATE 15 08 2004 DATE 05 08 2004 Z A DIGITAL SPEAKERPHONE REC MEMO DELETE REPEAT SKIP TEL FAX A M RESO INK RECEPTION Digital Answering System PLAY START MEMORY The date and time appear in the display and are printed at the top of every page you fax Set the date and t...

Page 31: ...ample January 6 Enter the year four digits Example 2004 7 Enter a two digit number for the hour 00 to 23 and a two digit number for the minute 00 to 59 Example 9 25 8 Press to start the clock 9 Press to return to the date and time display START MEMORY The currently set time appears example TIME 12 19 05 JAN 09 25 ANTI JUNK DATE 05 01 2004 ...

Page 32: ... fax will make a special ringing sound to alert you to answer If it is an automatically dialled fax reception will begin automatically A M mode Select this mode when you go out and want the built in answering machine to answer all calls Voice messages will be recorded and fax messages will be received automatically Note A M mode cannot be selected unless an outgoing message has been recorded as ex...

Page 33: ...using the up and down arrow keys 1 Press 2 Press or to select the desired volume level Press again to turn off the speaker DIGITAL SPEAKERPHONE DIGITAL SPEAKERPHONE Speaker Z A DIGITAL SPEAKERPHONE REC MEMO DELETE REPEAT SKIP Digital Answering System TEL FAX A M RESO INK RECEPTION PLAY DIGITAL SPEAKERPHONE ...

Page 34: ... loaded in the feeder The ringer will ring once at the selected level 2 If you selected RINGER OFF OK to turn off the ringer press Note When the reception mode is set to TEL the ringer will still ring at LOW if turned off DIGITAL SPEAKERPHONE START MEMORY Ringer Display RINGER HIGH RINGER MIDDLE RINGER LOW RINGER OFF OK ...

Page 35: ...Press once and 3 times 2 Press once and 3 times 3 Press once 4 Press to turn on the error beep or to turn off the error beep 5 Press to return to the date and time display OPTION SETTING ERROR BEEP 1 YES 2 NO The display briefly shows your selection then END BEEP Display End beep off The fax machine normally sounds one long beep when transmission reception or copying ends normally If you wish to t...

Page 36: ...ne normally sounds a beep key tone each time you press a key on the operation panel If you wish to turn off the key tone follow the steps below 1 Press once and 3 times 2 Press once and once 3 Press once 4 Press to turn on the key tone or to turn off the key tone 5 Press to return to the date and time display OPTION SETTING KEY TONE The display briefly shows your selection then FINE PRIORITY Displ...

Page 37: ...ering a call to inform callers that they can leave a message or send a fax Follow the steps below to record a message Example Hello You ve reached ______ No one is available to take your call right now Please leave a message after the beep or press your facsimile Start key to send a fax Thank you for calling Display To use the answering machine you will first need to record an outgoing message Whe...

Page 38: ...urn on the answering machine so that callers can leave messages press until the arrow in the display points to A M PLAY RECEPTION 4 Press and speak into the handset to record a message The outgoing message can be up to 60 seconds long While recording the display will show the time left to record 5 When finished replace the handset or press START MEMORY The outgoing message will play you can stop p...

Page 39: ...er function The number of rings on which the machine answers incoming calls in A M mode depends on whether the Toll Saver function is turned on and if it is on whether you have messages The Toll Saver function is initially turned on ON OFF No received messages 4 Rings Received messages 2 Rings Toll Saver Toll Saver NOTHING Hello Hi Hi Ring Ring Ring Ring Ring Ring Ring Ring Ring Ring Answer accord...

Page 40: ... plays the date and time of recording will appear briefly in the display If no messages were received NO MESSAGES will appear Repeat To listen to a message a second time press before playback of that message ends To move back to the previous message press within 3 seconds of the beginning of the current message Skip To skip forward to the next message press Note Playback will stop if you receive a...

Page 41: ...ingle message To erase a single message press while the message is being played DELETE START MEMORY DELETE Recording memos You can record memos for yourself and other users of the machine These will be played back together with incoming messages when the key is pressed PLAY 1 Press once and once 2 Pick up the handset press the machine stops beeping and then speak into the handset 3 When you have f...

Page 42: ...a message If desired you can change this setting to 15 30 or 60 seconds RECORDING TIME The display briefly shows your selection then REMOTE CODE FAX mode on A M failure If the memory for recording incoming messages becomes full while you are out the answering machine will no longer be able to record messages The ON A M FAILURE setting is used to choose the response of the machine to incoming calls...

Page 43: ...ne from a remote location you can wait until it answers listen to your messages and then erase them see Remote Operations on page 47 The initial setting is NO If you want to change the setting to YES press the panel keys as follows Display A M SETTING 1 YES 2 NO The display briefly shows your selection then OGM ONLY MODE OGM only mode If needed you can turn off recording of incoming messages In th...

Page 44: ...u are at a remote location To use the Transfer function you must first program the number that you wish the machine to call the transfer number and record the transfer message that plays when you answer the phone at the remote location When you go out and wish to use the transfer function turn it on When you return and no longer wish to use the transfer function turn it off Programming the transfe...

Page 45: ...EMORY Recording the transfer message The transfer message plays when you answer the telephone and informs you that the call is a transfer call It can be up to 15 seconds long To record a transfer message follow the steps below The following is an example Hello This is a transfer call for YOUR NAME Enter your remote code number now 1 Press once and twice 2 Press once 3 Lift the handset REC MEMO Dis...

Page 46: ... message follow Steps 1 and 2 of the above procedure and then press to check the message or to erase the message PLAY DELETE Turning the Transfer function on and off When you go out and wish to use the Transfer function turn it on as follows 1 Press once and once 2 Press once and 3 times 3 Press 4 Press to turn on the Transfer function Press to turn the function off 5 Press to return to the date a...

Page 47: ...ore hanging up if you want to hang up during message playback first enter and to stop playback then enter twice Override Ringing This function allows selected callers using a touch tone telephone to override the answering machine s outgoing message and cause the machine to make a special ringing sound alerting you that they are calling This is useful when you are near the machine but only want to ...

Page 48: ...the outgoing message begins they should press the key on their telephone The caller will hear a short beep and the outgoing message will stop 2 The caller should enter the override code and by pressing the appropriate keys on their telephone If an incorrect code is entered the caller will hear four beeps He or she must re enter the correct code within 10 seconds or the line will be disconnected 3 ...

Page 49: ...mote code number has been set to 001 at the factory If you wish to use a different number follow these steps Toll Saver When you call the machine to listen to your messages it will answer after two rings if it has received at least one message or after four rings if it has not received any messages This allows you to save money on telephone charges particularly if you are calling long distance If ...

Page 50: ...code number and then press You will hear a series of beeps equal to the number of messages recorded or one long beep if four or more messages have been received The machine will then play back the messages beeping once at the end of each message When all messages have been played back you will hear a long beep If no messages have been received you will hear a short beep You can either hang up or p...

Page 51: ...stop playback by pressing and and then press and Erase a message To erase the message you are currently listening to press and before it ends 4 When you have finished listening to your messages you can do any of the following Erase all messages Press and Repeat playback Press and Perform other operations You can enter any of the commands described in the following section Other remote operations H...

Page 52: ...m the beginning If you pause for longer than 10 seconds before entering a command or make two errors while entering your remote code number the line will be disconnected This prevents unauthorized people from attempting to guess your remote code number Other remote operations After listening to your messages you can perform any of the following operations by pressing the appropriate keys on the te...

Page 53: ...ine detects silence after you finish speaking you will hear a beep and the new message will be played back 4 Turning the Transfer function on or off To turn Transfer on Press and on the telephone To turn Transfer off Press and on the telephone 9 1 9 2 Changing the transfer telephone number 1 Press and on the telephone 2 After you hear a short beep enter the new telephone number When finished press...

Page 54: ...new transfer message 1 Press and on the telephone 2 When you hear a short beep speak into the telephone to record the new message The time for the transfer message is fixed at 15 seconds After 15 seconds or earlier if the machine detects silence after you finish speaking you will hear a beep and the new message will be played back automatically 9 3 OGM only mode To turn on OGM only mode Press and ...

Page 55: ...g m2 1 sheet at a time manual feeding Size 210 x 600 mm Weight 157 g m2 Maximum document size The maximum size and weight of documents that you can load in the document feeder depend on how many sheets you load 140 mm 148 mm Letters or graphics within 4 mm of the top and bottom edges of a document will not be scanned Letters in the shaded area will not be scanned 210 mm 4 mm 4 mm ...

Page 56: ...ts can be placed in the feeder at once The sheets will automatically feed into the machine starting from the bottom sheet If you need to send or copy more than the maximum number of sheets place the additional sheets gently and carefully in the feeder just before the last sheet is scanned Do not try to force them in as this may cause double feeding or jamming If your document consists of several l...

Page 57: ...ving a document from the feeder Important Do not try to remove a document without opening the operation panel This may damage the feeder mechanism 1 Open the operation panel 2 Remove the document 3 Close the operation panel pressing down firmly on both front corners to make sure it clicks into place If you need to remove a document from the feeder open the operation panel ...

Page 58: ...This setting gives you the fastest and most economical transmission FINE Use FINE for documents containing small letters or fine drawings SUPER FINE Use SUPER FINE for documents containing very small letters or very fine drawings HALF TONE Use HALF TONE for photographs and illustrations The original will be reproduced in 64 shades of gray AUTO Use AUTO for normal documents DARK Use DARK for faint ...

Page 59: ... be loaded before the resolution and contrast can be adjusted 2 Press one or more times until the desired resolution and contrast settings appear in the display The first time you move through the list of resolution settings the contrast setting AUTO will appear next to each resolution setting The second time you move through the list the contrast setting DARK will appear RESO Display STANDARD AUT...

Page 60: ... faxing documents to FINE Follow the steps below 1 Press once and 3 times 2 Press once 3 Press once 4 Press to set the default resolution to FINE or to set it to STANDARD 5 Press to return to the date and time display Display The display briefly shows your selection then OPTION SETTING FINE PRIORITY 1 YES 2 NO NUMBER OF RING ...

Page 61: ...other person answers ask them to press their Start key if you pressed speak facing the operation panel at a distance of about 50 cm to 1m This causes the receiving machine to issue a fax tone RESO DIGITAL SPEAKERPHONE DIGITAL SPEAKERPHONE or Sending a Fax by Normal Dialling With Normal Dialling you pick up the handset or press and dial by pressing the number keys If a person answers you can talk w...

Page 62: ...d it Important Remove the document as soon as it exits the machine Otherwise ink from received faxes and copies may soil the document If the transmission is completed successfully the machine will beep once If an error occurs the machine will beep three times and print a Transaction Report to inform you of the problem see page 95 Note If the transmission is unsuccessful and DOCUMENT JAMMED appears...

Page 63: ...s 5 Enter a name by pressing number keys for each letter as shown in the chart below Up to 15 characters can be entered If you do not wish to enter a name go directly to Step 6 Example SHARP 7777 44 2 777 7 To enter two letters in succession that require the same key press after entering the first letter To enter a lower case letter continue pressing the key for the letter until the lower case let...

Page 64: ...n the display 3 Press 4 Press for EDIT or for CLEAR If you selected CLEAR go to Step 8 5 If you selected EDIT make the desired changes to the number Press or to move the cursor to the digit or digits you wish to change and then enter the new digit The new digit will replace the old digit If you do not wish to change the number go directly to Step 6 Display 1 EDIT 2 CLEAR NEW NUMBER 7 Return to Ste...

Page 65: ... wish to change and then press the appropriate number key repeatedly until the desired letter appears see Step 5 on page 61 The new letter will replace the old letter If you do not wish to change the name go directly to Step 8 8 Press 9 Return to Step 2 to edit or clear another number or press to return to the date and time display START MEMORY START MEMORY ...

Page 66: ... you are sending a fax press Dialling and transmission begins Important Remove the document as soon as it exits the machine Otherwise ink from received faxes and copies may soil the document If the transmission is completed successfully the machine will beep once If an error occurs the machine will beep three times and print a Transaction Report to inform you of the problem see page 95 If you are ...

Page 67: ...d press to set the resolution and or contrast 2 Enter the number of the receiving machine by pressing the number keys If a pause is required between any of the digits to access a special service or an outside line press The pause will appear as a hyphen two seconds per pause Several pauses can be entered in a row 3 Check the display If the number of the receiving machine shown is correct press If ...

Page 68: ... other fax machine doesn t respond properly when you attempt to send the document RESO START MEMORY Redial You can automatically redial the last number dialled on the fax machine This procedure can be used to send a fax or make a phone call Automatic redialling If you use automatic dialling including Direct Keypad Dialling to send a fax and the line is busy the fax machine will automatically redia...

Page 69: ...on is called Error Correction Mode ECM ECM is effective for both transmissions and receptions and is only effective when the other fax machine has ECM as well When there is considerable noise on the line you may find that transmission with ECM turned on takes longer than normal If you prefer a faster transmission time you can try turning ECM off 1 Press once and 3 times 2 Press once and 4 times 3 ...

Page 70: ...e following methods Press the number keys Press repeatedly to select an auto dial number and then press Press once to select the last number dialled and then press 3 When the other party answers speak facing the operation panel at a distance of about 50 cm to 1m 4 When you are ready to end the call press DIGITAL SPEAKERPHONE START MEMORY START MEMORY DIGITAL SPEAKERPHONE ...

Page 71: ...ress once and once 3 Press once 4 Enter the total number of pages 01 to 99 by pressing the numeric keys Example 5 pages 5 If desired press to set the resolution and or contrast 6 Dial the receiving machine and send the fax If you need to cancel a batch number entry remove the document from the feeder or press If the number of pages actually transmitted does not coincide with the batch number enter...

Page 72: ...you will need to repeat the operation Broadcasting sending a fax to multiple destinations This function allows you to send the same fax to as many as 20 different destinations in just one operation When sending to multiple destinations only auto dial numbers can be used to dial the numbers of the receiving machines 1 Load the document s If desired press to set the resolution and or contrast 2 Pres...

Page 73: ... a communication error code If so send the document to those destinations again START MEMORY Memory transmission You can also send a fax through memory when sending to a single destination This is convenient when sending to destinations where the line is often busy as it saves you from waiting to pick up the original document and frees the feeder for other operations To send a fax through memory l...

Page 74: ...ou want to transmit the pages which have been stored up to that point in memory The remaining pages will be ejected from the feeder After transmission the memory will be cleared and you can transmit the remaining pages You will also need to transmit the page which was being scanned when the memory filled up Press if you want to cancel the entire transmission START MEMORY ...

Page 75: ...ect a fax tone this means that the call is a voice call or manually dialled fax it will make a ringing sound called pseudo ringing for 15 seconds to alert you to answer the duration of pseudo ringing can be changed as explained on the following page If you don t answer within this time your fax will send a fax tone to the other machine to allow the calling party to send a fax manually if they desi...

Page 76: ... Note for New Zealand Telecom regulations do not permit the 60 second and 120 second settings to be used 15 seconds 30 seconds 60 seconds 120 seconds Display 1 15 SECONDS The display briefly shows your selection then OPTION SETTING PSEUDO RING DISTINCTIVE Using A M Mode To select A M mode press until the arrow in the display points to A M RECEPTION In A M mode your fax machine will automatically r...

Page 77: ...r party and or receive a fax as explained in Using TEL Mode on page 76 Make sure the operation panel is closed or the paper may jam when received faxes are printed Changing the number of rings If desired you can change the number of rings on which the fax machine answers incoming calls in FAX and TEL FAX mode Any number from 2 to 4 can be selected 1 Press once and 3 times Display OPTION SETTING To...

Page 78: ...y Using TEL Mode The display briefly shows your selection then To select TEL mode press until the arrow in the display points to TEL RECEPTION When the reception mode is set to TEL you must answer all calls even faxes by picking up the fax machine s handset or an extension phone connected to the same line NUMBER OF RING FAX REMOTE ENTER 2 4 2 FAX TEL A M TEL FAX RECEPTION ...

Page 79: ...ing Press before the sender presses their Start key When RECEIVING appears in the display hang up START MEMORY Answering with the fax s handset Important If a document is loaded in the machine s feeder remove it before performing the steps below Fax reception is not possible when a document is in the feeder If RECEIVING does not appear or if you have set the Fax Signal Receive setting to NO press ...

Page 80: ...nswering machines will respond to incoming ringing when connected to the extension socket of the equipment Phone goes dead Beep Putting a call on hold To put the other party on hold during a phone conversation press When this is done they cannot hear you You can put the handset back in the cradle without breaking the connection When you are ready to speak with the other party again pick up the han...

Page 81: ...ne If you use a computer fax modem to send documents on the same line you must turn this function off in order to prevent the machine from mistakenly attempting to receive documents from the computer fax modem Follow the steps below to change the setting Display FAX SIGNAL RX 1 YES 2 NO The display briefly shows your selection then CALLER ID OPTION SETTING Changing the number for remote fax activa...

Page 82: ...l be printed on a second page In this case the cut off point may occur in the middle of a line Automatic reduction may not be possible if the received document is too large contains too many fine graphics or images or is sent at high resolution In this case the remainder of the document will be printed on a second page 1 Press once and twice 2 Press once Display PRINT SET UP RECEIVE RATIO 2 Press ...

Page 83: ...ou add paper and press or clear the jam or replace the print cartridge the stored documents will automatically print out If you received documents in memory because the machine ran out of paper be sure to add paper which is the same size as the paper previously used If not the document print out size may not match the size of the printing paper Note The machine will retain any received faxes in me...

Page 84: ...desired setting appears in the display Settings are 100 125 135 200 70 88 94 and AUTO automatic adjustment to match the size of the paper The default setting is 100 Example Press twice Number of copies per original Press the number keys to enter a number from 1 to 99 The default setting is 1 Example Press for two copies Sorted copies To sort the copies as shown below under Sorted first set the num...

Page 85: ...s being scanned when the memory became full Note It may not be possible to make a copy of an original if a high resolution setting is used and or the original contains so much detailed content that the memory becomes full before scanning finishes Copy Cut off When making a copy of a document that is longer than the printing paper use the copy cut off setting to select whether the remaining part of...

Page 86: ...speed It does not affect the amount of ink used The high quality copy setting is initially turned off 1 Press once and twice 2 Press once and 3 times 3 Press once 4 Press to turn on high quality copy or to turn it off 5 Press to return to the date and time display ALIGN CART The display briefly shows your selection then HQ COPY 1 YES 2 NO Display PRINT SET UP 4 Press to set copy cut off to YES the...

Page 87: ...nction you must subscribe to a caller identification service from your telephone company Note that your fax may not be compatible with some caller identification services 1 Press once and 3 times 2 Press once and 5 times 3 Press once 4 Press YES to turn on Caller ID To turn off Caller ID press and go to Step 6 5 Press if you are in Australia or if you are in New Zealand 6 Press to return to the da...

Page 88: ...ction your fax machine will keep information on the most recent 30 calls and faxes you have received You can view this information which consists of the name and number of each caller in the Caller ID List NO SERVICE No caller information was received from your telephone company Make sure that the telephone company has activated your service CALLER ID ERROR Noise on the telephone line prevented re...

Page 89: ...ure occurs Follow the steps below to view the Caller ID List in the display If desired you can immediately dial a number when it appears 1 Press twice 2 Press or to scroll through the list 3 If you wish to dial one of the numbers in the list scroll through the list until the number appears in the display Fax If you wish to send a fax load the document and then press Dialling and transmission begin...

Page 90: ... previously stored number press and go to Step 6 5 Enter the number by pressing the number keys max 20 digits 6 Press to store or clear the number 7 Press to return to the date and time display START MEMORY Priority Call If you have turned on Caller ID you can set the machine to make a special ringing sound when you receive a call from a designated phone number This lets you know immediately who i...

Page 91: ...case when a voice call or a fax comes in from the number you have specified as a Junk Number your fax will terminate the call as soon as it receives the calling phone number from the caller ID service The caller will hear a 3 second high pitch tone to signal the call s termination In Australia the call will not break off until the caller has hung up To use this function enter the number that you w...

Page 92: ...ically and begin reception after the number of rings set with the Number of Rings setting the initial setting is 2 rings see page 75 When your voice number is dialled the machine will signal the call with the normal ringing sound to let you know that you must answer personally The initial setting for distinctive ring is NO If set to YES both Australian Fax Duet and New Zealand FaxAbility distincti...

Page 93: ...eviously stored number if you are clearing a number go to Step 6 5 Enter the fax number by pressing the number keys max 20 digits 6 Press and then press to return to the date and time display START MEMORY Blocking Reception of Unwanted Faxes The Anti Junk Fax function allows you to block reception of faxes from a party that you specify This saves paper by not printing out unwanted junk faxes To us...

Page 94: ...ling function the other machine must be capable of being polled Before polling make sure the other machine is set up to receive your polling request Your machine is not capable of being polled 1 Dial the fax machine that you wish to poll using one of the following methods Enter the full number using the numeric keys Pick up the handset or press and dial the full number Wait for the fax answerback ...

Page 95: ...ine and a report showing recent fax transactions The lists and report are described below To print a list follow these steps 1 Press once and twice 2 Press once 3 Press or until the desired list appears in the display 4 Press once 5 Press to print the list START MEMORY Display LISTING MODE TEL LIST PRESS START KEY ...

Page 96: ...mber as entered in the machine and a sample of the header printed at the top of every page you transmit HEADER PRINT Message List This list shows information about the messages currently recorded in the answering machine including the date and time each messages was recorded the length and the type Caller ID List This list shows information on your 30 most recently received calls and faxes This li...

Page 97: ...s transmitted received NOTE One of the following notes will appear under NOTE in the report to indicate whether the transaction was successful and if not the reason for the failure OK Transmission reception was successful P FAIL A power failure prevented the transaction JAM The printing paper or document jammed preventing the transaction BUSY The fax was not sent because the line was busy COM E X ...

Page 98: ...return to the date and time display ALWAYS PRINT A report will be printed after each transmission reception or error ERROR MEMORY A report will be printed after an error or a memory operation SEND ONLY A report will be printed after each transmission ERROR ONLY A report will be printed only when an error occurs NEVER PRINT A report will never be printed Display The display briefly shows your selec...

Page 99: ...f transmitted images and copies 1 Open the operation panel 2 Push the green lever at the side of the white roller slightly to the right and then pull it forward and down 3 Pull the left side of the white roller up and then pull the roller to the left and out of the machine Place the roller in a stable position where it will not accidentally fall to the ground 1 2 ...

Page 100: ... If you find it difficult to remove dirt from the scanning glass you can try moistening the swab with isopropyl alcohol or denatured alcohol Take care that no alcohol gets on the rollers 5 Replace the white roller inserting the right end first When re inserting the roller do not use excessive force to locate the right hand end This may result in damage to the machine 6 Push the green lever up and ...

Page 101: ... will prevent the paper from feeding correctly To clean the roller first remove the paper tray The roller will be visible in the opening in the rear of the machine Hold the roller by pressing down on the white part with your finger and wipe the black part with a clean dry cloth Rotate the roller as needed to wipe the entire surface of the black part If you find it difficult to remove dirt from the...

Page 102: ...ce 2 Press once and twice 3 Press once 4 Press to print an alignment page To enter an alignment value without printing an alignment page press 5 In the alignment page that the machine prints locate the line that comes closest to forming a completely straight line ALIGN CART 1 PRINT 2 SET Display PRINT SET UP ENTER 0 30 15 After printing the alignment page the display shows In this example 15 comes...

Page 103: ...lay START MEMORY Cleaning the print cartridge nozzles If print quality is still not satisfactory after aligning the print cartridge follow these steps to clean the print cartridge nozzles 1 Press once and twice 2 Press once and once 3 Press once 4 Press The machine prints a test pattern similar to the one shown in the following step START MEMORY CLEAN NOZZLES Display PRINT SET UP PRESS START KEY C...

Page 104: ... running the nozzle test three times the nozzles are clean If the print quality is still not satisfactory after running the test a third time continue with Step 7 7 Press open the operation panel open the print compartment cover and remove and then reinstall the print cartridge see the procedure beginning on page 18 8 Repeat the nozzle test If the lines are still broken wipe the nozzles as explain...

Page 105: ... your fingers 2 Dampen a clean cloth with water and gently wipe the nozzles and the gold coloured area around the nozzles Wipe in one direction only To dissolve dried ink hold the damp cloth against the nozzles for about three seconds Gently blot and wipe dry When finished allow the gold coloured area to dry 3 Dampen another section of clean cloth with water and gently wipe the contacts and the go...

Page 106: ...procedure beginning on page 18 Wipe on the holder with a damp cloth INK 1 About the lithium battery The fax machine uses a lithium battery to retain settings and information programmed in the machine when the power is turned off Battery power is consumed primarily when the power is off With the power kept continuously off the life of the battery is about 5 years If the battery dies have your deale...

Page 107: ...ransaction again If the error persists check the following Check the connection The cord from the TEL LINE socket to the wall socket should be no longer than two meters Make sure there are no modem devices sharing the same telephone line Check with the other party to make sure their fax machine is functioning properly Have your telephone line checked for line noise Try connecting the fax machine t...

Page 108: ...to both the TEL LINE socket and the wall socket see page 24 Make sure that the fax machine is set to the correct dialling mode for your telephone line See Dial mode on page 24 The power is on but no transmission takes place Make sure that the receiving machine has paper Make sure that the telephone line cord is plugged into the TEL LINE socket and not the TEL SET socket If the receiving machine is...

Page 109: ...hine Make a copy or print a report to confirm the printing ability of your machine Print quality is poor The print cartridge may need alignment or cleaning See page 100 The received document is faint Ask the other party to send higher contrast documents The print cartridge may need replacement Make a copy or print a report to check your machine s printing ability Received images are distorted Nois...

Page 110: ...e power cord and then plug it in again several seconds later Automatic document feeding does not work for transmission or copying Check the size and weight of the document see Transmittable Documents on page 53 Bell tinkle New Zealand The operation of this equipment on the same line as the telephone or other equipment with audible warning devices or automatic ring detectors will give rise to bell ...

Page 111: ...is message appears after you install or replace the print cartridge see page 20 CHECK CARTRIDGE The print cartridge is missing and must be installed or is not installed correctly DOCUMENT JAMMED The original document is jammed See the following section Clearing Paper Jams Document jams will occur if you load more than 10 pages at once or load documents that are too thick see page 53 The document m...

Page 112: ... page 81 If you are attempting to transmit from memory see If the memory becomes full on page 72 If you are copying see If MEMORY IS FULL appears on page 83 MEMORY PRINTING The fax is preparing to or printing out a document from memory MESSAGES RCVD XX This indicates that you have received messages in the answering machine XX is the number of messages NO STORED This appears if you attempt to searc...

Page 113: ...mpt to send a fax by automatic dialling and the line is busy or the receiving fax machine does not answer Your fax machine will automatically reattempt the call See Automatic redialling on page 66 SPEAKER PHONE has been pressed and the fax machine is waiting for you to dial TOTAL PAGE S 01 Number of pages transmitted received or copied DIGITAL SPEAKERPHONE Audible signals Continuous tone 3 seconds...

Page 114: ...irst try pressing If the document doesn t feed out remove it as explained below Important Do not try to remove a jammed document without releasing it as explained below This may damage the feeder mechanism START MEMORY 1 Open the operation panel 2 Gently remove the document Be careful not to tear the document 3 Close the operation panel pressing down firmly to make sure it clicks into place ...

Page 115: ...rinting paper Gently pull the jammed paper out of the machine taking care not to tear it After removing the jammed paper press to clear the error message PAPER JAMMED from the display Normal operation cannot be resumed until you press to clear the error message ...

Page 116: ... The fax machine automatically answers and receives faxes TEL mode Answer all calls even faxes by picking up the handset To begin fax reception press TEL FAX mode The fax machine automatically answers and receives faxes Voice calls are signalled by a special ringing sound A M mode Select this mode when you go out to receive both voice messages and faxes Storing Auto Dial Numbers 1 Press once and t...

Page 117: ...um scanning size 53 E ECM Error Correction Mode 67 End beep off 33 Error beep off 33 Extension telephone Connecting 25 Using 78 F Fax Ability distinctive ring 90 Fax Duet distinctive ring 90 Fax mode on A M failure 40 FAX reception mode 30 75 Fax Signal Receive 79 Fine resolution priority 58 H Halftone setting 56 Handset 13 High quality copy setting 84 High quality fax print setting 23 Hold 78 Hou...

Page 118: ... Ring Duration 74 R Reception mode A M mode 30 36 FAX mode 30 75 TEL mode 30 76 TEL FAX mode 30 73 Reception Ratio setting 80 Redialing 66 Remote code number 47 Remote operations 47 Removing original document 55 Resolution 56 Ringer volume 32 S Scanning glass cleaning 97 Sender s name and number entering 26 27 Setup List 94 Speaker volume 31 Speakerphone using 68 T TEL reception mode 30 76 TEL LIN...

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Page 120: ......

Page 121: ...r remote code 3 Press 4 After listening to your messages you can either hang up to save them or enter one of the commands on the reverse side REMOTE OPERATION CARD The card below is provided as a quick guide to remote operation Cut it out and carry it with you when you go out Remote Operation Guide ...

Page 122: ...nsfer number 9 0 Tel No Record transfer OGM 9 3 To quickly disconnect OGM ONLY MODE Turn on 1 1 Turn off 1 2 PLAYBACK Play messages 7 Move backward repeat 2 Skip forward 5 Stop 0 Play new messages only 6 first stop playback ERASING MESSAGES Erase single message 3 Erase all messages 3 3 RECORDING A MEMO Start End 0 RECORDING A NEW OGM Start 4 ...

Page 123: ...ALIA PTY LTD A C N 003 039 405 1 Huntingwood Drive Huntingwood Blacktown N S W 2148 SHARP CORPORATION OF NEW ZEALAND LIMITED 59 Hugo Johnston Drive Penrose Auckland New Zealand SHARP CORPORATION PRINTED IN THAILAND TINSE4454XHTZ ...

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