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112

TROUBLESHOOTING

The START indicator is 
not lit in the USB 
Memory Scan mode.

The USB memory is not recognized or not inserted, or any device 
other than USB memory is inserted in the USB port.

Check the USB port of the Network expansion kit.

–

"ERR" appears in the 
display during Scan to 
Desktop mode.

In the case of executing Scan to Desktop, an error will occur on the 
machine if the network scanner tool profile is deleted before Scan to 
Desktop is used. 

If scanning is executed using Sharpdesk Mobile on the mobile device after a 
network scanner tool profile is registered, the network scanner tool profile 
will be deleted. If you need to use Scan to Desktop, re-register the network 
scanner tool profile.

83

"ERR" appears in the 
display during USB 
Memory Scan.

Any device other than USB memory is inserted in the USB port, the 
USB memory is write-protected, or it was taken off during USB 
Memory Scan.

Check your USB memory device and use it properly.

–

"ERR" appears during 
Scan to Sharpdesk 
Mobile.

You have not registered the machine on Sharpdesk Mobile in the 
mobile devices.

Register the machine on Sharpdesk Mobile.

83

"FUL" appears in the 
display during USB 
Memory Scan.

The memory of the USB device became full.

Use the USB device with sufficient memory.

–

Problem

Cause and solution

Page

Summary of Contents for AR-7024

Page 1: ...MODEL AR 7024 AR 7024D DIGITAL MULTIFUNCTIONAL SYSTEM OPERATION GUIDE ...

Page 2: ......

Page 3: ...INTER AND SCANNER MODES 43 3 COPY FUNCTIONS NORMAL COPYING 44 O MAKING A COPY DARKER OR LIGHTER 47 O SELECTING THE TRAY 47 O SETTING THE NUMBER OF COPIES 48 REDUCTION ENLARGEMENT ZOOM 48 O AUTOMATIC RATIO SELECTION 48 O MANUAL RATIO SELECTION 49 O SELECTING THE VERTICAL AND HORIZONTAL COPY RATIOS SEPARATELY XY ZOOM Copying 50 AUTOMATIC TWO SIDED COPYING Model that has the duplex copy print functio...

Page 4: ... OUTLINE OF BUTTON MANAGER 80 O BUTTON MANAGER SETTINGS 81 O SENDING OVER A NETWORK TO A USB MEMORY DEVICE OR TO A MOBILE DEVICE 82 SCANNING FROM YOUR COMPUTER 86 O SCANNING FROM A TWAIN COMPLIANT APPLICATION 86 O SCANNING FROM A WIA COMPLIANT APPLICATION Windows 8 1 10 90 6 USER SETTINGS ADJUSTING THE AUTOMATIC EXPOSURE LEVEL 91 TONER SAVE MODE AND HIGH IMAGE QUALITY MODE 92 CUSTOMISING SETTINGS ...

Page 5: ... IN THE MACHINE ABOUT THE WEB PAGES 129 O HOW TO ACCESS THE WEB PAGE AND VIEW HELP 129 CHECKING THE IP ADDRESS IN THE WEB PAGE 130 ABOUT THE WEB PAGES FOR USERS 131 CONFIGURING THE PRINTER CONDITION SETTINGS 132 O HOW TO CONFIGURE THE SETTINGS 132 O PRINTER CONDITION SETTING MENU 133 O PRINTER CONDITION SETTINGS 133 ABOUT THE WEB PAGES FOR THE ADMINISTRATOR 135 PROTECTING INFORMATION PROGRAMMED IN...

Page 6: ...sic print procedure and other frequently used print functions For example fitting the printed image to the paper enlarging reducing the print image Scanning on the machine and from a computer Toner cartridge replacement and peripheral devices Troubleshooting for using the machine THE MEANING OF R IN ORIGINAL AND PAPER SIZE INDICATIONS An R appearing at the end of an original or paper size A4R 5 1 ...

Page 7: ...eries size indications are shown on the operation panel of this manual inch series indications are displayed on the inch series machines Warns the user that injury may result if the contents of the warning are not properly followed Cautions the user that damage to the machine or one of its components may result if the contents of the caution are not properly followed Notes provide information rele...

Page 8: ...WAIN compliant and WIA compliant applications Button Manager Button Manager allows you to use the scanner menus on the machine to scan a document When the network expansion kit is installed Printer driver The printer driver enables you to use the printer function of the machine The printer driver includes the Print Status Window This is a utility that monitors the machine and informs you of the pr...

Page 9: ...fer data at the speed specified by the USB 2 0 Hi Speed only if the Microsoft USB 2 0 driver is preinstalled in the computer or if the USB 2 0 driver for Windows that Microsoft provides through its Windows Update is installed 3 Compatible with Windows 8 1 Windows 10 Windows Server 2012 Windows Server 2012 R2 Windows Server 2016 or Windows Server 2019 preinstalled models equipped with a USB interfa...

Page 10: ...ftware license and then click the Yes button 6 Read the message in the Welcome window and then click the Next button 7 To connect the machine and a computer directly via a USB cable normally click the Standard button and go to step 11 When you click the Custom button go to the next step To automatically install the MFP driver printer scanner driver and Button Manager select Standard 8 Click the MF...

Page 11: ...the machine to your computer with a USB cable 1 Make sure that the machine is powered on p 37 2 Connect the cable to the USB connector B type on the machine The USB interface on the machine complies with the USB 2 0 Hi Speed standard Please purchase a shielded USB cable 3 Connect the other end of the cable to the USB connector A type on your computer If a warning window regarding security is displ...

Page 12: ...e computer or if the USB 2 0 driver for Windows that Microsoft provides through its Windows Update Web page is installed Even when the Microsoft USB 2 0 driver is used it may not be possible to obtain full USB 2 0 speed if a PC card supporting USB 2 0 is used To obtain the latest driver which may enable a higher speed contact the manufacturer of your PC card Connection is also possible using a USB...

Page 13: ...the on screen instructions Read the message in the window that appears and click the Next button Installation begins 7 When the installation completed screen appears click the OK button 8 Click the Close button in the window of step 3 This completes the installation of the software To configure the appropriate settings in the print server see the operation manual or help file of your operating sys...

Page 14: ...1 Server 2012 double click the CD ROM icon If no icon is displayed in Windows Server 2012 right click in the Start screen or swipe upward from the bottom edge then select the App Bar All apps Computer and then double click CD ROM If no icon is displayed in Windows 8 1 click the icon in the Start screen and then double click CD ROM icon In Windows Server 2012 R2 right click the Start button then cl...

Page 15: ...printer Yes Printer driver name Cannot be changed PCL printer display fonts Only at the time of PCL PS printer driver or PPD driver installation Installed If you selected Custom installation select LPR Direct Print Auto Search and click the Next button Note If the machine is not found make sure that the machine is powered on and that the machine is connected to the network and then click the Re se...

Page 16: ... 5 Follow the on screen instructions Read the message in the window that appears and click the Next button When the installation completed screen appears click the OK button 6 Click the Close button in the window of step 2 When a message appears prompting you to connect the machine to your computer click the OK button If a warning window regarding security is displayed please click Install this dr...

Page 17: ... 0 Hi Speed standard Please purchase a shielded USB cable 3 Connect the other end of the cable to the USB connector A type on your computer 8 Installation of the PCL6 printer driver begins This completes the installation If a warning window regarding security is displayed please click Install this driver software anyway or Install PCL6 can be used when the network expansion kit and the printer exp...

Page 18: ...election window appears remove the PCL6 checkmark and select the printer driver to be installed and then click the Next button Click the checkbox of the printer driver to be installed so that a checkmark appears 6 Follow the on screen instructions Read the message in the window that appears and click the Next button Installation begins 7 When the installation completed screen appears click the OK ...

Page 19: ...ter is started select the Add this program to your Startup folder checkbox and click the Finish button This completes the installation For the procedures for using the Printer Status Monitor see the Help file Follow these steps to view the Help file Click the start button select All apps or All Programs select SHARP Printer Status Monitor and then select Help In Windows 8 1 Server 2012 R2 click th...

Page 20: ...ss of the machine in the scanner driver When the scanner driver is installed the Select Device utility is also installed The IP address of the machine is configured in the scanner driver using Select Device 6 Click the start button select All Programs select SHARP MFP TWAIN AC SHARP MFP TWAIN K on a network connection and then select Select Device 7 Click the Search button If you know the IP addre...

Page 21: ... host name or IP address of the machine can be directly entered in Address If the port number used by the scanner function of the machine has been changed enter a colon following the IP address and then enter the port number Normally the port number does not need to be entered 9 Click the OK button This completes the configuration of the scanner driver xxx xxx xxx xxx XX xxxx xxx xxx xxx xxx XX xx...

Page 22: ...een and then double click CD ROM icon In Windows Server 2012 R2 right click the Start button then click the File Explorer icon then click This PC and double click the CD ROM icon 3 Double click the Setup icon 4 The SOFTWARE LICENSE window will appear Make sure that you understand the contents of the license agreement and then click the Yes button 5 Read the message in the Welcome window and then c...

Page 23: ...s 3 Click the Configuration tab and set the printer configuration based on the options that have been installed Set the printer configuration properly If not printing may not take place correctly This screen is related to the SPLC printer driver with network installing 4 Click the Set Tray Status button and select the size of paper that is loaded in each tray Select a tray in the Paper Source menu...

Page 24: ...he Properties screen click the Events tab 4 Select ScanMenu SC1 from the Select an event pull down menu 5 Select Start this program and then select Sharp Button Manager AC from the pull down menu 6 Repeat Steps 4 and 5 to link Button Manager to ScanMenu SC2 through ScanMenu SC6 Select Scanmenu SC2 from the Select an event pull down menu Select Start this program select Sharp Button Manager AC from...

Page 25: ...ellow exclamation point or does not appear you must check your computer manual for USB troubleshooting or contact your computer manufacturer 4 Once you have verified that the USB port is enabled install the software as explained in INSTALLING THE SOFTWARE p 10 The driver cannot be correctly installed by Plug and Play If the driver cannot be correctly installed by Plug and Play for example Plug and...

Page 26: ...012 right click in the startup window or swipe upward from the bottom edge then select Taskbar All Applications Control Panel In Windows 8 1 click the icon in the start screen then click the Control Panel 2 Click Uninstall a Program 3 Select the program or driver that you wish to delete For more information see the manual for the operating system or Help 4 Restart your computer ...

Page 27: ...re installing the software be sure to read ReadMe First ReadMe First is in the US English folder English folder in areas other than the U S in the Readme folder 6 Double click the SH L01 icon The characters and number may vary by model 7 Click the Continue button The printer expansion kit and PS3 expansion kit are required to use the machine as a printer in a Mac environment In addition the machin...

Page 28: ...ion completed screen appears click the Close button This completes the installation of the software Next configure the printer driver settings 11 Click System Preference in the Apple menu and select Printers Scanners 12 Click the button and select Add Printer or Scanner When the printer is added automatically go to step 14 If the license appears in the different language change the language in the...

Page 29: ... Select the machine configuration and click the Continue button 14 Click the Option Supplies button and click the Driver or Options tab 15 Select the machine configuration If you selected Auto Select in 3 of step 13 the machine configuration is detected and automatically configured Check the configured settings to make sure they are correct 1 Select the options that are installed on the machine In...

Page 30: ...12 on page 29 1 Click the IP icon 2 Select Internet Printing Protocol IPP in Protocol Enter the address of the machine IP address or domain name and the queue name Enter ipp in Queue 3 Select Select a driver to use or Select Printer Software from Use and click the PPD file for your model 4 Click the Add button The screen for the machine configuration appears Make sure that the settings are correct...

Page 31: ...ne maintenance p 116 p 117 p 121 Paper trays The tray holds 250 sheets of paper p 38 Side cover Open to remove paper misfeeds and perform machine maintenance p 115 p 116 Side cover handle Pull to open the side cover p 115 Bypass tray guides Adjust to the width of the paper p 40 Bypass tray Paper including special paper such as transparency film can be fed from the bypass tray p 40 p 55 Bypass tray...

Page 32: ... cartridge pull out the toner cartridge while pushing on this lever p 121 Toner cartridge Contains toner p 121 Roller rotating knob Turn to remove misfed paper p 116 p 117 Fusing unit release levers To remove a paper misfeed from the fusing unit push down on these levers and remove the paper p 117 Photoconductive drum Copy images are formed on the photoconductive drum Fusing unit paper guide Open ...

Page 33: ...rgin on the edge of the copy p 63 Display Shows the set number of copies as well as the copy ratio system setting function or setting code or an error code when an error occurs ID CARD COPY key indicators Press to use ID Card copy p 65 Zoom key Hold down when the machine is not in use to display the copy ratio in the display p 50 Copy ratio keys Use to select any reduction or enlargement copy rati...

Page 34: ... copy run POWER SAVE key indicator Use to switch the machine to Auto power shut off mode which is a power save function Power save indicator blinks when the machine is in an auto power shut off mode p 37 CLEAR ALL key Press to return the copy and scan settings to the initial settings p 37 Light and Dark keys indicators The selected exposure level indicator lights up p 47 Audit clear key While usin...

Page 35: ...inal is placed this shows the orientation and size of the original p 48 The paper orientation and size appears when you check or set the tray paper p 48 Original detection indicator Lights up when there is an original in the RSPF Original size auto detection indicator Lights up when the original size is detected automatically Misfeed indicator p 113 Paper tray indicator Blinks when the tray has ru...

Page 36: ... the user settings See SYSTEM SETTINGS p 93 Tray Error indicator red Data notification indicator green Pattern1 Pattern2 Solidly Errors that do not stop machine operation such as almost out of toner Job in progress such as paper feeding or output Ready state or other state where jobs can be accepted Blinks Errors that stop machine operation such as misfeeds and out of toner Scanning an original or...

Page 37: ...eceived Auto power shut off mode This function automatically switches the machine to a state that consumes even less power than preheat mode if the set duration of time elapses without the machine being used when the power is on The POWER SAVE indicator will blink To resume normal operation press the POWER SAVE key Normal operation also resumes automatically when a print job is received While in a...

Page 38: ...is machine Before using special paper contact your authorised service representative O Before using other than SHARP recommended paper make a test copy to see if the paper is suitable Paper tray type Paper type Size Weight Capacity Paper tray Standard paper Recycled paper Thin paper 3 A5R B5R B5 A4R A4 B4 A3 5 1 2 x 8 1 2 R Invoice 8 1 2 x 11 R Letter R 8 1 2 x 11 Letter 8 1 2 x 13 Foolscap 8 1 2 ...

Page 39: ...g the paper Make sure the stack of paper is straight before loading it 5 Adjust the partition plates in the tray to match the length and width of the paper 6 Gently push the paper tray into the machine Partition A Partition B Do not load paper higher than the line on the tray up to 250 sheets up to 500 sheets when 500 sheet paper feed unit is used Do not add paper to the loaded paper It may cause ...

Page 40: ...uction flaps not the closure flap Special papers except SHARP recommended transparency film labels and envelopes must be fed one sheet at a time through the bypass tray When adding paper first remove any paper remaining in the tray combine it with the paper to be added and then reload as a single stack The paper to be added must be the same size and type as the paper already in the tray Do not use...

Page 41: ...feed location indicator 3 Use the SIZE key to select the paper size Changing bypass tray s paper size setting To change the bypass tray s paper size setting hold down the PAPER key for more than 5 seconds use the TRAY key to select the bypass tray and select the desired paper size Customise the bypass tray setting If the bypass tray is selected and then EXTRA is selected as desired paper size you ...

Page 42: ...ink 3 Press the START key Paper size for the bypass tray is confirmed CHANGING THE PAPER TYPE IN A TRAY When you change the type of paper used in a tray always follow the procedure below to change the paper setting of the tray Inch series inch Metric series AB series mm 5 1 2 x 8 1 2 Invoice 140 x 216 8 1 2 x 11 Letter 216 x 279 8 1 2 x 13 Foolscap 216 x 330 8 1 2 x 13 2 5 216 x 340 8 1 2 x 13 1 2...

Page 43: ...ERATION IN COPY PRINTER AND SCANNER MODES Some operations cannot be performed simultaneously when the machine is being used in printer mode copy mode or scanner mode Ratio display Paper type Off Standard paper Thin paper Heavy paper 1 Heavy paper 2 to Envelopes For the ratio display and envelope types refer to Envelope display Labels Transparency film Only plain paper recycled paper and thin paper...

Page 44: ...rays O Make sure that the TRAY indicator lights up If the indicator is not lit no tray has the same size of paper as the original Load paper of the required size in a tray or select the bypass tray with the TRAY key and copy from the bypass tray O The bypass tray must be manually selected O To copy on paper of a different size than the original select the paper with the PAPER key and SIZE key O Wh...

Page 45: ...ss tray must be manually selected O To copy on paper of a different size than the original select the paper with the PAPER key and SIZE key 4 Set the number of copies 5 Press the START key to begin copying The copy is delivered to the paper output tray The default output mode for copying from the RSPF is sort mode p 59 The default output mode can be changed using Sort auto select in the system set...

Page 46: ...ear on the copy or it may be fuzzy Straighten originals with folds or creases well before placing Originals that can be used in the RSPF Originals that are A5 to A3 8 1 2 x 11R to 11 x 17 and 50 g m2 to 128 g m2 13 lbs bond to 32 lbs bond 2 sided copying or scanning 50 g m2 to 105 g m2 13 lbs bond to 28 lbs bond can be used A maximum of 100 pages can be placed at once Insert a number of originals ...

Page 47: ...er image press the Light key If exposure level 2 or 4 is selected the two indicators will light simultaneously SELECTING THE TRAY Auto paper select mode p 46 normally operates unless it has been disabled and thus when the original is placed on the document glass and the original size is selected or when the original is placed in the RSPF the tray with the same size of paper as the original is auto...

Page 48: ...ettings can be selected for the vertical and horizontal ratios SELECTING THE VERTICAL AND HORIZONTAL COPY RATIOS SEPARATELY XY ZOOM Copying p 50 Ratios that can be selected will vary depending on whether the original is placed on the document glass or in the RSPF AUTOMATIC RATIO SELECTION 1 Place the original s in the document feeder tray or on the document glass 2 If the original is placed on the...

Page 49: ...141 200 and 400 Fine adjustment of the ratio Any ratio from 25 to 400 can be set in increments of 1 Press a ZOOM selector key to set the approximate ratio then press the Copy ratio keys or to increase or decrease the ratio To decrease or increase the zoom ratio rapidly hold down the Copy ratio keys or 4 Set the number of copies and other copy settings and then press the START key The copy will be ...

Page 50: ...hange the copy ratio in the vertical direction Press the Copy ratio keys to adjust the ratio in increments of 1 The ratio appears in the ratio display 5 Press the START key The selected ratio for the vertical direction will be entered XY ZOOM Indicator blinks The current value for the horizontal direction will appear in the ratio display This feature cannot be used with ID card copy p 65 and the 2...

Page 51: ... in the display 8 Set the number of copies and other copy settings and then press the START key The copy will be delivered to the paper output tray To verify the copy ratios press the Copy ratio keys and the selected vertical ratios will be displayed press the START key after confirming The selected horizontal ratios will be displayed press the START key after confirming If you need to change the ...

Page 52: ...s explained in TWO SIDED COPYING USING THE BYPASS TRAY FOR AR 7024 p 55 When performing automatic two sided copying of a one sided original or one sided copying of a two sided original the image on the back can be rotated 180 degrees to reverse the top and bottom Image rotation in duplex copying To rotate the image 180 degrees enable the setting as explained in IMAGE ROTATION IN DUPLEX COPYING p 5...

Page 53: ...ided copying the last page will be one sided 2 Press the ORIGINAL TO COPY key and select the two sided copy mode that you wish to use Two sided copies from one sided originals Two sided copies from two sided originals One sided copies from two sided originals 3 Set the number of copies and other copy settings and press the START key The copy will be delivered to the paper output tray After placing...

Page 54: ...umeric key to enter the setting code To enable the setting press 1 key To disable the setting press 0 key The factory default setting is 0 The entered number appears in the first digit of the number of copies display 3 Press the START key The selected setting code stops blinking and lights steadily This completes the setting 4 Press the ORIGINAL TO COPY key to exit the setting The display returns ...

Page 55: ...the position of the edge closest to you insert it in the bypass tray Insert the paper all the way in 4 Select the bypass tray with the TRAY key and then press the START key The copy is delivered to the paper output tray Original A Original B Copy 1 1 Original A Copied original A 1 1 Original A Copied original A 2 Original B 2 Original B Copies made on the back side of paper should always be made o...

Page 56: ...otation copy is enabled A4R 8 1 2 x 11 R paper can also be used Dual page copying can be enabled when Sort Group copy p 59 When used in combination with XY ZOOM copying enlargement is not possible Dual page copying cannot be used in combination with the following functions Enlargement 2 IN 1 4 IN 1 copying Centre erase Automatic ratio selection cannot be used when dual page copying is used Dual pa...

Page 57: ... When the copy job is finished press the INTERRUPT key and remove the original s The INTERRUPT indicator will go off indicating that the interrupt function is no longer operating The copy settings will automatically revert to the settings selected for the copy run before the run was interrupted 5 Replace the previous original s and press the START key The interrupted copy run will resume Sort grou...

Page 58: ...his function is convenient for copying B4 or A3 8 1 2 x 14 or 11 x 17 originals which can only be placed horizontally onto paper that is loaded vertically The rotation copy function is initially enabled It can be disabled in the system settings p 93 Rotation copy will not operate when a copy is enlarged to a paper size greater than A4 8 1 2 x 11 In this case place the original in the same orientat...

Page 59: ...e paper horizontally in the bypass tray The machine can scan standard originals A4 8 1 2 x 11 with approximately 160 pages however the number will vary for photos and other types of originals Less pages can be scanned for interrupt copying Only A4 B5 and 8 1 2 x 11 paper sizes can be used for rotation sort Note Function name Description Icon Sort copy Copies of multiple original pages can be sorte...

Page 60: ...ator appears and set the selected paper tray 3 Set the number of copies and other settings and then press the START key The copies are delivered to the paper output tray If the memory becomes full If the memory becomes full while scanning the originals the ERROR indicator will light up FUL will appear in the number of copies display and the machine will stop copying To copy the originals that have...

Page 61: ...the group function p 49 is automatically selected for output If 2 IN 1 4 IN 1 copying is selected after sort copying is selected the copies will be sorted into sets Pattern 1 Pattern 2 Pattern 1 Pattern 2 Pattern 3 Pattern 4 2 IN 1 COPY 4 IN 1 COPY First select the layout pattern as explained in Setting the layout pattern p 62 and Border line for 2 IN 1 4 IN 1 solid line or broken line in the syst...

Page 62: ... IN 1 indicator blinks The setting code of the currently selected pattern will blink in the first digit of the number of copies display Selecting the layout for 4 IN 1 copy With the 2 IN 1 indicator lit hold down the 2 IN 1 4 IN 1 key until the 4 IN 1 indicator blinks The setting code of the currently selected pattern will blink in the first digit of the number of copies display 2 Select the setti...

Page 63: ...ngs and then press the START key The copy is delivered to the paper output tray Select the location of the margin 1 Hold down the MARGIN SHIFT key until the MARGIN SHIFT indicator blinks The currently selected setting code for the margin position blinks in the number of copies display 1 Left edge 2 Top edge 2 Press the 1 key or the 2 key and then press the START key The selected setting code for t...

Page 64: ...e display 3 Press the ERASE key to select the desired erase mode To select the EDGE CENTRE ERASE mode press the ERASE key repeatedly until the ERASE indicators lights up 4 Set the number of copies and other settings and then press the START key The copy is delivered to the paper output tray Original Copy Original Copy Original Copy EDGE ERASE CENTRE ERASE EDGE CENTRE ERASE Centre erase cannot be u...

Page 65: ...d copy dual page copy XY zoom margin shift edge centre erase 2 in 1 4 in 1 sort group and rotation copy functions The following paper sizes can be used Pattern 1 A4 8 1 2 x11 is recommended Pattern 2 A5 to A3 5 1 2 x8 1 2 to 11 x17 A5 5 1 2 x8 1 2 can only be used in bypass tray The default system setting of the layout patterns as explained in ID card is 0 Auto Select when using A4 B5 16K B4 8K A3...

Page 66: ...selected as the printer If you need to change any print settings click the Preferences button to open the printer driver setup screen The printer driver setup screen will appear PRINTER DRIVER SETTING SCREEN p 69 SETTING ADVANCED PRINT FUNCTIONS p 70 5 Click the Print button Printing begins When the machine is connected USB and the print job starts print status window will appear OUTLINE OF THE PR...

Page 67: ...et to Auto Select If Paper Source is set to Auto Select in the Paper tab of the printer driver setup screen and the correct size of paper for a print job is not loaded in the machine the printing procedure will vary depending on the Use Close Paper Size setting in the system settings p 95 When Use close paper size is disabled You can press the TRAY key to select a tray manually or load paper in th...

Page 68: ...to the initial settings when you quit the application 1 Click the Start button click Windows System click Control Panel and then click View devices and printers In Windows Server 2012 click the Control Panel Hardware Devices and Printers Printers In Windows 8 1 click the icon in the start screen then click the Control Panel Hardware and Sound View devices and printers 2 Right click the XX xxxx pri...

Page 69: ...fect of the selected print settings Drop down list Allows you to make a selection from a list of choices Image of paper trays The tray selected in Paper Selection in the Paper tab appears in blue You can also click on a tray to select it Check button Allows you to select one item from a list of options OK button Click this button to save your settings and exit the dialog box Cancel button Click th...

Page 70: ...combination with two sided printing for maximum conservation of paper The following print results will be obtained depending on the order selected 1 Click the Main tab in the printer driver setup screen 2 Select the number of pages per sheet If you wish to print borderlines check the Border box 3 Select the order of the pages N Up Pages per sheet Print results Left To Right Right To Left Top To Bo...

Page 71: ...mage in Paper Size 3 Check the Fit To Paper Size button 4 Select the actual size of paper to be used for printing A4 or Letter The size of the printed image will be automatically adjusted to match the paper loaded in the machine ROTATING THE PRINT IMAGE 180 DEGREES Rotate 180 degrees The feature rotates the image 180 degrees so that it can be printed correctly on paper that can only be loaded in o...

Page 72: ...olour image colour text and lines that are faint can be printed in black Raster data such as bitmap images cannot be adjusted This allows you to bring out colour text and lines that are faint and difficult to see 1 Click the Advanced tab in the printer driver setup screen 2 Check the Text To Black box and or the Vector To Black box Text To Black can be selected to print all text other than white t...

Page 73: ...e slide bar or click the or button ADDING A WATERMARK TO PRINTED PAGES Watermark Faint shadow like text can be added to the background of the printed image as a watermark The size density and angle of the watermark text can be adjusted The text can be selected from a pre stored list or entered to create an original watermark 1 Click the Watermarks tab in the printer driver setup screen 2 Select th...

Page 74: ...ook or 2 Sided Tablet When using two sided printing select a source for the Paper Source in the Paper tab When using PCL6 or SPLC printer driver Two Sided printing can only be taked place by using bypass tray If you have any questions please contact your authorised service representative Paper orientation Printing result Vertical 2 Sided Book 2 Sided Tablet Horizontal 2 Sided Book 2 Sided Tablet T...

Page 75: ...ime of saving allowing you to check the settings as you save them For the steps for opening the printer driver see BASIC PRINTING p 66 1 Configure print settings on each tab and click the Save button on any tab 2 After checking the displayed settings enter a name for the settings maximum of 20 characters 3 Click the OK button Using saved settings Select the user settings that you wish to use on an...

Page 76: ... it to the front The Options tab allows you to select display options for the Print Status Window Document Name Shows the name of the document currently being printed Cancel Job button Printing can be cancelled by clicking this button before the machine receives the job Help button Click this button to display the help file for the Print Status Window Close button Click this button to close the Pr...

Page 77: ...ings that you wish to configure from the pull down menu The corresponding setting screen will appear 5 Click the Print button Printing begins The machine name that appears in the Printer menu is the name that was entered when the settings were configured from the Software CD ROM Unless the name was changed when configuring the settings it will be XX xxxx where XX xxxx is a sequence of characters t...

Page 78: ...or side cover is opened for machine maintenance or when a misfeed occurs or the machine runs out of paper or toner or when the drum cartridge reaches its replacement time If an original misfeed occurs in the RSPF scanning will not be possible until the misfed original is removed and the RSPF is restored to a usable state Note Scanning from a TWAIN 2 compliant or WIA 3 4 compliant application Place...

Page 79: ...red to the application The target application can be selected by the SCAN MENU key For the default application allocated to each key see BUTTON MANAGER SETTINGS p 81 The number of copies display will show the number of the SCAN MENU key that you pressed and the number will light and the DATA indicator will be blinking If the machine is in copy mode press the SCAN key to switch to scanner mode and ...

Page 80: ...You can use BUTTON MANAGER to select and change the functions of the six scan menus Refer to BUTTON MANAGER SETTINGS p 81 Tab Click to set scan menu options Each tab contains scan settings for the scan menu Application Selection area Select the start up application here Show TWAIN setting screen when scanning Checkbox You can select whether or not the TWAIN screen is shown When the checkbox is sel...

Page 81: ... BUTTON MANAGER scan menu factory default 4 Set up the Colour Mode Edge and other scan settings in the Scan Setup area 5 Click the OK button This completes the settings If the BUTTON MANAGER icon does not appear on the task bar click the Start button select All Programs select Sharp Button Manager AC and then click BUTTON MANAGER to start BUTTON MANAGER When the Show TWAIN setting screen when scan...

Page 82: ...an to E mail Scan to FTP or Scan to USB memory use SCAN MENU keys 1 to 5 To use Scan to Sharpdesk Mobile or Scan to Desktop refer to Using Scan to Sharpdesk Mobile or Scan to Desktop p 83 1 When using Scan to USB memory connect the USB memory device to the USB connector on the machine 2 Press the SCAN key The scanner mode selection indicator lights up and the machine enters scanner mode 3 Place th...

Page 83: ... lights up and the machine enters scanner mode 3 Place the original on the document glass or in the RSPF 4 Press the SCAN MENU key 6 Shd appears in the number of copies display and the number of the pressed SCAN MENU key 6 appears in the ratio display 5 Press the START key The document is scanned and the scanned image is sent to your mobile device or your computer If multiple mobile devices execut...

Page 84: ... correspond to each of the scan menu key numbers For example select SC1 to store settings in SCAN MENU key 1 5 When you have finished storing settings click the Submit key The settings are saved Close your Web browser Settings This item cannot be configured in Sharpdesk6 Item Selections factory default setting appears in bold Description Scan Type USB Memory Scan Network Scan Select USB Memory sca...

Page 85: ...setting appears in bold Description Hostname or IP Address Required Enter a maximum of 127 characters for the host name or IP address of the destination FTP server User Name Optional Enter a maximum of 32 characters for the user name used to log in to the destination FTP server Password Optional Enter a maximum of 32 characters for the password used to log in to the destination FTP server Director...

Page 86: ... menu The scanner driver setup screen will appear Scanner driver settings p 88 6 In the Scanning Source menu select the location where you placed the original in Step 1 If you placed a one sided original in the RSPF select SPF Simplex If you placed a two sided original in the RSPF select SPF Duplex Book or SPF Duplex Tablet according to the binding position of the original WIA and Scanner and Came...

Page 87: ... again If the preview image is not oriented correctly click the Rotate button in the preview screen This rotates the preview image 90 degrees clockwise allowing you to correct the orientation without resetting the original Preview screen p 89 If you set multiple pages in the RSPF the machine previews only the top page of the originals and then sends it to the original exit area Return the previewe...

Page 88: ...anning mode For details on the settings click the Help button in the preview screen to display Help Zoom Preview Checkbox When this is selected the selected part of the preview image will be enlarged when the Preview button is clicked To return to the regular view remove the checkmark Preview button Previews the document Scanning button Click to scan an original using the selected settings Before ...

Page 89: ...ted in the orientation shown in the preview screen Image Size button Click to open a dialog box that allows you to specify the scanning area by entering numbers Pixels mm or inches can be selected for the units of the numbers By initially specifying a scanning area numbers can be entered to change that area relative to the top left corner as a fixed origin Auto Scan Area Judgement button Click whe...

Page 90: ...ass select Flatbed for the Paper source If you placed the original in the RSPF select Document Feeder for the Paper source and specify the original size in Page size 4 Click the Scan button Scanning begins and the image is acquired into Paint Use Save in your application to specify a file name and folder for the scanned image and save the image To cancel a scanning job after clicking the Scan butt...

Page 91: ... the RSPF 1 To adjust the automatic exposure level in the RSPF place the original in the RSPF p 45 Make sure that the RSPF indicator is lit 2 Press the AUTO TEXT PHOTO key to select PHOTO 3 Hold down the AUTO TEXT PHOTO key until the AUTO indicator blinks The exposure level indicators show the current setting 4 Press the Light key or Dark key to lighten or darken the automatic exposure level as de...

Page 92: ...w 1 Press the AUTO TEXT PHOTO key to select TEXT 2 Hold down the AUTO TEXT PHOTO key until the PHOTO indicator blinks The exposure level indicators show the current setting 3 To enable toner save mode press the Light key To enable high image quality mode press the Dark key When enabling toner save mode make sure that 1 is lit When enabling high image quality mode make sure that 5 is lit 4 Press th...

Page 93: ...ss the POWER SAVE key Normal operation also resumes automatically when a print job is received While in auto power shut off mode no keys except the POWER SAVE key can be used 4 Stream feeding mode 1 0 OFF 1 ON When copying using the RSPF during the period of time that the RSPF indicator blinks after an original has been scanned about 5 seconds a subsequent original can be placed and automatically ...

Page 94: ... opposite to each other 21 Location of the margin 1 1 Left edge 2 Top edge Use this setting to switch between the margin at the top edge and the margin at the left edge 22 Margin width 1 0 mm 0 2 5 mm 1 4 3 10 mm 1 2 4 15 mm 3 4 5 20 mm 1 Use this setting to set the margin width 24 Memory allocated to printer mode 1 30 2 40 3 50 4 60 5 70 Use this to change the proportion of machine memory used fo...

Page 95: ...rn 2 Use this setting to copy the front and back sides of ID card onto a page and to use margin shift feature 36 Auto power shut off switching immediately after print job finishes 0 OFF 1 ON This function automatically switches the machine to auto power shut off mode immediately after a print job finishes If OFF is set the duration of time for the Auto power shut off timer set in the program numbe...

Page 96: ...se setting beep The machine sounds three different types of beep signals a key entry beep that sounds when a valid key is pressed an invalid key beep that sounds when an invalid key is pressed and a base setting beep that sounds when a setting is the same as the base setting base settings are explained below The base setting beep is initially disabled If you wish to enable the base setting beep se...

Page 97: ...s the ZOOM key SETTING THE IP ADDRESS AUTOMATICALLY When the DHCP is set to on set IP address of the machine by the following operation 1 Turn the machine power off and then back on The IP address of the machine will be detected and set When the ZOOM indicator is lit DHCP is enabled When the ZOOM indicator is off DHCP is disabled Every press of ZOOM key switches enabling and disabling of DHCP DHCP...

Page 98: ...ess in the same way 6 Press the Copy ratio key SU1 appears in the ratio display and the subnet mask can be entered 7 Enter the subnet mask with the numeric key To return the display to 000 press the Clear key 8 Press the START key The leftmost 3 digits of the subnet mask are finalized SU2 appears in the ratio display and the second 3 digits from the left can be entered 9 Repeat steps 8 and 9 to en...

Page 99: ...ated in bold Explanation 10 Auditing mode 0 OFF 1 ON Use to enable or disable Auditing mode Auditing mode is initially disabled 11 Account number entry None Use to set up account numbers Up to 20 accounts can be established 12 Account number change None Use to change an account number 13 Account number deletion 0 Delete single account 1 Delete all accounts Use to delete an account number A single ...

Page 100: ...adily The currently selected setting code blinks on the right side of the display 4 Enter the desired setting code for the program as explained in the detailed procedures on the following pages For the setting codes see AUDITING MODE SETTINGS p 99 5 Press the Light key to complete the settings The alarm indicators go off and the display returns to the number of copies display If you enter the wron...

Page 101: ...elect the account number to be deleted with the ZOOM key and then press the START key Number of copies per account program No 14 Use this procedure to display the copy count of each account If no account numbers have been established the error code 14E will appear in the display 1 Select the account number with the ZOOM key 2 Hold down the 0 key The copy count of the selected account will appear i...

Page 102: ... number of copies display 1 Enter your 3 digit account number with the numeric keys When you enter your account number 0 appears in the number of copies display to indicate that copying is possible 2 Follow the appropriate steps to make the copy 3 When finished press the key To reset another account number enter the program number 15 for account number deletion and then repeat the procedure for Re...

Page 103: ...he machine does not print Data notification indicator does not blink 107 The machine does not print ONLINE indicator Error indicator PAPER SIZE indicator and Paper required indicator were blinking 107 The machine does not print Data notification indicator was blinking 107 A Notice Page NP 001 has been printed but the print data has not been printed completely 108 Printing is slow 108 The printed i...

Page 104: ...l Select AUTO with the AUTO TEXT PHOTO key or press the Light key and Dark key to manually select an appropriate exposure If the copy is too light or too dark even though AUTO was selected with the AUTO TEXT PHOTO key adjust the automatic exposure level 47 91 Blank copies The original is not placed face up in the RSPF or face down on the document glass Place the original face up in the RSPF or fac...

Page 105: ...e extension 40 The bypass paper feed roller is dirty Clean the roller 125 Original size not selected automatically When the RSPF is installed Original s curled The original size cannot be correctly detected if the original is curled or folded Straighten the original The machine is directly exposed to sunlight Install in a location that is not exposed to sunlight Copies are smudged or dirty The doc...

Page 106: ... Any other indicators are lit If other indicators are lit the machine is in Preheat mode Press any key on the operation panel to resume normal operation 37 The POWER SAVE indicator is only blinking If only the POWER SAVE indicator is blinking the machine is in auto power shut off mode Press the POWER SAVE key to resume normal operation 37 Any one of the alarm indicators is lit or blinking See INDI...

Page 107: ...n Windows 8 1 click the icon in the start screen then click the Control Panel Hardware and Sound View devices and printers 2 If the XX xxxx printer driver icon is shown but you still cannot print the printer driver may not have been installed correctly In this case delete the software and then reinstall it The machine does not print ONLINE indicator Error indicator PAPER SIZE indicator and Paper r...

Page 108: ...ur application The top and bottom of the paper may be dirty if the margins are set outside of the specified print quality area Set the margins in the software application within the specified print quality area The printed image is skewed or it runs off the paper The paper loaded in the tray is not the same size as that specified in the printer driver Check if the Paper Size options suit the size ...

Page 109: ...W Threshold setting A larger threshold value makes your output darker while a small threshold value makes it lighter To adjust the threshold automatically click the Auto Threshold button on the Image tab of the Professional or Custom settings screen The brightness and contrast settings are not suitable If you are scanning with a TWAIN compliant application and the resulting image has unsuitable br...

Page 110: ...n is TWAIN WIA compliant You have not selected the scanner driver of the machine in your application Make sure that the machine s scanner driver is selected in your TWAIN WIA compliant application You have not specified all scanning preferences appropriately Scanning a large area at high resolution results in a large amount of data and extended scanning times The scanning preferences should be set...

Page 111: ...he ONLINE key to turn on the ONLINE indicator 70 Your machine is not selected correctly in the current application for the print job When choosing Print from the File menu located in applications be sure you have selected XX xxxx where XX xxxx is the model name of your machine printer displayed in the Print dialog box Copy or scan job is performed Wait until the copy or scan job is complete The pr...

Page 112: ...scanner tool profile is registered the network scanner tool profile will be deleted If you need to use Scan to Desktop re register the network scanner tool profile 83 ERR appears in the display during USB Memory Scan Any device other than USB memory is inserted in the USB port the USB memory is write protected or it was taken off during USB Memory Scan Check your USB memory device and use it prope...

Page 113: ...or the tray Change the paper size setting To clear the display do one of the following Use the TRAY key to change the tray selection Open and close the tray Press the CLEAR ALL key 41 CH appears in the number of copies display Steadily lit The front cover or the side cover is open Close the front cover or the side cover Blinking The toner cartridge is not installed correctly Reinstall the toner ca...

Page 114: ...nal Section A Open the feeding roller cover and remove the misfed original from the document feeder tray Close the feeding roller cover Section B Open the RSPF and rotate the release roller in the direction of the arrow to feed the original out Close the RSPF and then remove the original The paper may tear when you remove a misfeed In this event be sure to remove all torn pieces of paper from the ...

Page 115: ...e originals indicated by the minus number in the display to the document feeder tray and press the START key Copying will resume from the originals that still remained when the misfeed occurred MISFEED IN THE BYPASS TRAY 1 Gently pull the misfed paper out 2 Open and close the side cover The misfeed indicator will go out When closing the side cover press down on the handle If the misfeed indicator ...

Page 116: ...he misfeed indicator will go out If paper is misfed here go to A Misfeed in the paper feed area If the misfed paper is visible here go to C Misfeed in the transport area If paper is misfed here go to B Misfeed in the fusing area The fusing unit is hot Do not touch the fusing unit when removing misfed paper Doing so may cause a burn or injury Do not touch the photoconductive drum green portion when...

Page 117: ...cover The misfeed indicator will go out The fusing unit is hot Do not touch the fusing unit when removing misfed paper Doing so may cause a burn or injury Do not touch the photoconductive drum green portion when removing the misfed paper Doing so may damage the drum and cause smudges on copies Be careful about unfixed toner on the misfed paper not to soil your hands or clothes Roller rotating knob...

Page 118: ...t area remove the paper by pulling it into the paper output area Be careful not to tear the misfed paper during removal 3 Close the side cover The misfeed indicator will go out The fusing unit is hot Do not touch the fusing unit when removing misfed paper Doing so may cause a burn or injury When closing the side cover press on the handle If the paper was torn make sure that no torn pieces remain i...

Page 119: ...emoval 2 Open and close the side cover The misfeed indicator will go out 3 Close the upper paper tray Push the upper paper tray in completely Make sure that there is no misfeed paper in the tray before pulling it out p 116 Note When closing the side cover press on the handle If the misfeed indicator does not stop blinking check for torn pieces of paper in the machine Note ...

Page 120: ...tep 2 lift and pull out the lower paper tray and remove the misfeed paper Be careful not to tear the misfed paper during removal 4 Close the lower side cover The misfeed indicator will go out 5 Close the lower paper tray When 500 sheet paper feed unit is installed Make sure that there is no misfeed paper in the tray before pulling it out p 116 Note If the misfeed indicator does not stop blinking c...

Page 121: ...ge remove it before installing the cartridge 5 Close the front cover The toner cartridge replacement required indicator will go out When the toner cartridge replacement indicator lights up little toner remains and thus copies may be faint Note After removing the toner cartridge do not shake it or tap on it Doing so may cause toner to leak from the cartridge Put the old cartridge immediately in the...

Page 122: ... be counted up to 999 999 Total output count Hold down the 0 key The total output count appears sequentially in two parts while you hold down the 0 key Example Total number of pages output is 12 345 Total copy count Hold down the READ END key The total copy count appears in the number of copies display while you hold down the key The count display and counting method are the same as for the total ...

Page 123: ...indicators blink The display will show 2 Hold down the ZOOM key for more than 5 seconds The approximate quantity of toner remaining will be indicated in the display as a percentage 100 75 50 25 10 is displayed When the percentage is less than 10 LO will be displayed 3 Press the Light key to return to the normal display The alarm indicators go off The display returns to the number of copies display...

Page 124: ...cessary dampen the cloth with water Do not use thinner benzene or similar volatile cleaning agents CLEANING THE ORIGINAL SCANNING GLASS ONLY WHEN AN RSPF IS INSTALLED If white or black lines appear in copies made with using the RSPF use the provided glass cleaner to clean the original scanning glass 1 Open the RSPF and take out the glass cleaner p 31 2 Clean the original scanning glass with the gl...

Page 125: ...frequently wipe the surface of the bypass tray feeding roller with a soft clean cloth moistened with alcohol or water CLEANING THE ORIGINAL FEED ROLLER If lines or other dirt appear on the scanned original when the automatic document feeder is used wipe the surface of the roller with a clean soft cloth moistened with water or a neutral detergent Paper feed roller ...

Page 126: ...g single pass feeder AR RP12 This automatically turns the original over to enable scanning of both sides Document cover MX VR12 This holds down the original 500 sheets paper tray MX CS12 N Additional tray A maximum of 500 sheets of paper can be loaded into the tray 500 sheets paper tray with motor MX CS13 N Network expansion kit AR NB8 Enables network function Printer expansion kit AR PB10 Adds a ...

Page 127: ...ide the convenience of increased paper capacity for the copier and a greater choice of paper sizes readily available for copying Part names Setting the plate 1 Remove the plate from the tray 2 Set the removed plate 500 paper feed unit MX CS12 N MX CS13 N Tray Side cover ...

Page 128: ...For best copying results be sure to use only SHARP products Only genuine SHARP consumables carry the Genuine Supplies label GENUINE SUPPLIES Supply of spare parts and consumables The supply of spare parts for repair of the machine is guaranteed for at least 7 years following the termination of production Spare parts are those parts of the machine which may break down within the scope of the ordina...

Page 129: ...he menu frame to view information on the various function settings that can be configured remotely over the network from the machine s Web pages For the settings of each function see the explanations in Help 1 Open the Web browser on your computer Recommended Web browsers Internet Explorer 11 or later Windows Microsoft Edge Windows Firefox Windows Safari macOS Chrome Windows Latest version or imme...

Page 130: ...TCP IP 3 Check IP Address Subnet Mask and Default Gateway If you want to enter IP Address Subnet Mask and Default Gateway you can go to the web page of Protocol Setup from Network Setup Protocol to enter and submit administrator permission is required To acquire the IP address automatically set DHCP to Enable When DHCP settings are changed the change will take effect after the machine is restarted...

Page 131: ...ion Shows what options are installed Network Status Shows the network status Information on General and TCP IP is shown on the respective pages 3 Printer Test Page The Printer Settings List which shows printer condition settings and system settings and various font lists can be printed 4 Condition Settings Configure basic printer settings and printer language settings CONFIGURING THE PRINTER CONDI...

Page 132: ...ngs as desired by selecting from drop down lists and by directly entering settings For information on the settings see PRINTER CONDITION SETTINGS p 133 4 Submit Click to store the Web page settings in the machine When the printer driver is used and the same settings are configured both in the printer driver and in the above screens the settings configured in the printer driver override the setting...

Page 133: ...tion Default Paper Size A3 B4 A4 B5 A5 Ledger Legal Foolscap 8 1 2 13 2 5 216 3 40 216 343 8 1 2 13 1 2 Letter Invoice This sets the default paper size used for printing Even if the set size of paper is not in any of the trays the printed image is formed in accordance with this setting Default Paper Source Auto Tray 1 Tray 2 Tray 3 Tray 4 Bypass Manual Bypass Auto This sets the default paper tray ...

Page 134: ...FF CR CR LF LF LF FF FF CR CR LF CR LF FF CR FF CR CR LF LF CR LF FF CR FF This specifies the line break code by means of a combination of the CR return code LF line break code and FF page break code The factory default setting is printing based on the transmitted code The setting can be changed by selecting one of four combinations Wide A4 Enable Disable This setting can be enabled to print 80 li...

Page 135: ...nistrator can establish passwords Enter a password that you would like to establish and click the Submit button One password can be established for the administrator and one password can be established for users PROTECTING INFORMATION PROGRAMMED IN THE WEB PAGE Passwords p 136 4 Administrator Settings Setting changes can be prohibited and interface settings can be configured ADMINISTRATOR SETTINGS...

Page 136: ...me enter Sharp in Admin Password 3 Enter passwords in User Password and Admin Password A maximum of 7 characters and or numbers can be entered for each password passwords are case sensitive Be sure to enter the same password in Confirm Password as you did in New Password 4 When you have finished entering all items click Submit The entered password is stored After setting the password turn the mach...

Page 137: ...ected when a checkmark appears in the checkbox of the item and NO is selected when checkmark does not appear Default settings Interface settings Item Settings Description Prohibit Test Page Printing YES NO This setting is used to prohibit printing of a printer test page Disable Default Setting Changes YES NO This setting is used to prohibit changes to the default condition settings Disabling of Cl...

Page 138: ... sending of scanned data to a file server desktop and Sharpdesk Mobile Advanced Setup YES NO Set a Bcc destination for a Scan to E mail job Select the checkbox and enter the Bcc e mail address maximum 100 characters in the text box Maximum Size of E mail Attachments Configure settings for the size of files sent by Scan to E mail Upper Limit Do not send if the file size exceeds the set limit Unlimi...

Page 139: ...atus and alert e mail functions is configured in the Information Setup screen The entered information will be included in status and alert e mail messages 1 Click Information in the menu frame The Information Setup screen will appear 2 Enter the machine information For detailed information click the Help button in the upper right hand corner of the window 3 Click Submit to store the entered inform...

Page 140: ...ty toner and paper and trouble including paper misfeeds to specified destinations when such problems occur The destinations can be set for administrators and dealers respectively To set up the alert message follow the procedure below 1 Click Alerts Message in the menu frame The Alerts Message Setup screen will appear 2 Enter the destination addresses For detailed information click the Help button ...

Page 141: ...OPERATION GUIDE AR 7024D EX1 ...

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