Sentec LuMon, Service Manual, Page: 4 / 33

Introduction
4 of 33 Service Manual for the LuMon™ System
1 I
NTRODUCTION
1.1 About this Service Manual
This Service Manual contains information and instructions on servicing the LuMon™ System – i.e. maintenance,
safety, functionality tests, troubleshooting and repairs. Procedures that do not require opening the housing
of the device .
•
Maintenance/safety and functionality tests for the LuMon™ System (LMS) intended for qualified
technicians only ( 3 ).
• Troubleshooting for the LuMon™ System ( 4 ). The troubleshooting list covers three levels of
recommended troubleshooting procedures: A for the operator, B for qualified technicians, and C for
SenTec Authorized LuMon™ Technicians only.
•
Repair procedures that do not require opening the cover of the LMS intended for
SenTec Authorized
LuMon™ Technicians
only ( 5 ).
NOTE
Statements and instructions in this Service Manual are only applicable for LuMon™ Monitors with the software
versions indicated on the cover page, where “x” can be any number. The software versions of the LuMon™
Monitor – GUI and TIC – are displayed in the ‘system settings’ area of ScoutView [1] . If your LuMon™ Monitor has
other software versions than those indicated on the cover page, please refer to the corresponding version of
the Service Manual .
N
OTE
This manual is intended for qualified technicians and
SenTec Authorized LuMon™ Technicians
and must be
read carefully prior performing service and repair. Section ‘safety information’ of the User’s Guide for the
LuMon™ System [1] must be read and understood.
N
OTE
Repairs that require opening the LuMon™ Monitor cover are described within the Repair Manual for the
LuMon™ Monitor [3] (which is distributed to
SenTec Authorized LuMon™ Technicians
only).
1.2 Related documents/forms
To perform service you must know how to operate the LuMon™ System ( 2.1 ). Refer to the following manuals and
directions for use:
[1] The User’s Guide for the LuMon™ System provides detailed information on the LuMon™ System for
health care practitioners. It is available in several languages and can be downloaded from SenTec’s
webpage:
www.sentec.com/education/eit/plpm-eit
[2] The Service Manual for the LuMon™ System ( 1.1 ) is available in English and can be downloaded from
SenTec’s webpage:
www.sentec.com/education/eit/plpm-eit
[3] The Repair Manual for the LuMon™ Monitor describes repair procedures that require opening the
housing of the monitor for SenTec Authorized LuMon™ Technicians . This manual is distributed to SenTec
Authorized LuMon™ Technicians only.
[4] The Product Catalogue for the LuMon™ System provides information related to Product Numbers and
purchase of LMS related accessories, key spare parts and documents. It is available in English and can be
downloaded from SenTec’s webpage: www.sentec.com/education/eit/plpm-eit
[5] The Protocol for Safety and Functionality Test – LuMon™ Monitor is a checklist for guiding qualified
service personnel through the complete safety and functionality tests and documenting its results ( 9 ).
[6] The Certificate of Disinfection is a form serving as proof of disinfection before shipment. It must be
completed and provided to SenTec AG and must accompany the shipment (outside the package box). A
PDF-copy of this form and the RGA – Return Good Authorization – number are available from SenTec AG
upon request ( info-eit@sentec.com ).
[7] The Repair or Investigation Request Form – LuMon™ System is a form used to return material to SenTec
AG for service, investigation or repair. A PDF-copy of this form and the RGA – Return Good Authorization –
number are available from SenTec AG upon request ( info-eit@sentec.com ).
[8] The Technical Service Report Form – LuMon™ System is a form that must be completed and provided to
SenTec AG after software updates and after repairs performed by a
SenTec Authorized LuMon™
Technician.
A PDF-copy of this form is available from SenTec AG upon request ( info-eit@sentec.com ).
[9] The LuMon™ System – Price List for Special Services is a complete list of services and spare parts that is
available from SenTec AG upon request ( info-eit@sentec.com ).