
Troubleshooting
22 of 33
Service Manual for the LuMon™ System
Problem
Possible cause(s)
Recommended action(s)
status.
Battery defective
Contact
SenTec Authorized LuMon™ Technicians.
LMM defective
Contact
SenTec Authorized LuMon™ Technicians.
EIT0404
Display is dark, AC
Power/Battery indicator on
the rear part of the monitor
(green/yellow LED)
illuminated
OR
Display is not readable (dark)
LMM defective
Switch the LMM off and on again. If problem persists contact
SenTec Authorized LuMon™ Technicians.
LMM defective
Contact
SenTec Authorized LuMon™ Technicians.
Display Module not connected
Connect Display Module according to Repair Manual
To be performed by
SenTec Authorized LuMon™
technicians only.
Display Module defective
Replace Display Module according to the Repair Manual
To be performed by
SenTec Authorized LuMon™
technicians only.
EIT0405
LMM stuck at start screen
Power on start failed
Switch the monitor off and on again. If problem persists
contact
SenTec Authorized LuMon™ Technicians.
LMM defective
Contact
SenTec Authorized LuMon™ Technicians.
EIT0406
LMM does not react if any
button is pressed
LMM software is not responding
Switch the monitor off and on again. If problem persists
contact
SenTec Authorized LuMon™ Technicians.
LMM defective
Contact
SenTec Authorized LuMon™ Technicians.
Touch controller not connected
Connect Touch Controller according to the Repair Manual
To be performed by
SenTec Authorized LuMon™
technicians only.
Touch controller defective
Replace Touch controller according to the Repair Manual
To be performed by
SenTec Authorized LuMon™
technicians only.
EIT0407
Wrong time displayed
Date/time are not synchronized to
institution's date and time.
Enter ScoutView system setting's area – User's Guide
section ScoutView and set date and time.
Internal watch/clock battery is low
Contact
SenTec Authorized LuMon™ Technicians.
LMM defective
Contact
SenTec Authorized LuMon™ Technicians.
Internal battery on LM-MIO low
Replace internal battery on LM-MIO according to the Repair
Manual
To be performed by
SenTec Authorized LuMon™
technicians only.
LM-MIO (PC Board) defective
Replace LM-MIO according to the Repair Manual
To be performed by
SenTec Authorized LuMon™
technicians only.
EIT0408
Fan is noisy
Fan defective or polluted
Disconnect monitor from AC mains power wait until fan
operation stops, then clean ventilation slots.
LMM defective
Contact
SenTec Authorized LuMon™ Technicians
Fan polluted
Clean case and fan according to the Repair Manual
To be performed by
SenTec Authorized LuMon™
technicians only.
Fan defective
Replace fan according to the Repair Manual
To be performed by
SenTec Authorized LuMon™
technicians only.
EIT0409
Fan is blocked
Fan defective or polluted
The fan must be able to rotate freely. Check ventilation slots if
something is blocking the fan.
LMM defective
Contact
SenTec Authorized LuMon™ Technicians
Fan not connected
Connect fan according to the Repair Manual
To be performed by
SenTec Authorized LuMon™
technicians only.
Fan polluted
Clean case and fan according to the Repair Manual
To be performed by
SenTec Authorized LuMon™
technicians only.
Fan defective
Replace fan according to the Repair Manual
To be performed by
SenTec Authorized LuMon™
technicians only.
LM-MIO Board defective
Replace LM-MIO according to the Repair Manual
To be performed by
SenTec Authorized LuMon™
technicians only.
EIT0410
It is not possible to connect
the AC power cord to the
LMM AC power inlet
AC power cord is defective
Replace the AC power cord.
Power entry module defective
Contact
SenTec Authorized LuMon™ Technicians
LMM defective
Contact
SenTec Authorized LuMon™ Technicians
AC power inlet defective
Replace AC Power Connector according to the Repair Manual
To be performed by
SenTec Authorized LuMon™
technicians only.
EIT0411
LMM defective
Contact
SenTec Authorized LuMon™ Technicians