Sentec LuMon, Service Manual, Page: 22 / 33

Troubleshooting
22 of 33 Service Manual for the LuMon™ System
Problem Possible cause(s) Recommended action(s)
status. Battery defective Contact
SenTec Authorized LuMon™ Technicians.
LMM defective Contact
SenTec Authorized LuMon™ Technicians.
EIT0404
Display is dark, AC
Power/Battery indicator on
the rear part of the monitor
(green/yellow LED)
illuminated
OR
Display is not readable (dark)
LMM defective Switch the LMM off and on again. If problem persists contact
SenTec Authorized LuMon™ Technicians.
LMM defective Contact
SenTec Authorized LuMon™ Technicians.
Display Module not connected Connect Display Module according to Repair Manual [3].
To be performed by
SenTec Authorized LuMon™
technicians only.
Display Module defective Replace Display Module according to the Repair Manual [3].
To be performed by
SenTec Authorized LuMon™
technicians only.
EIT0405
LMM stuck at start screen
Power on start failed Switch the monitor off and on again. If problem persists
contact
SenTec Authorized LuMon™ Technicians.
LMM defective Contact
SenTec Authorized LuMon™ Technicians.
EIT0406
LMM does not react if any
button is pressed
LMM software is not responding Switch the monitor off and on again. If problem persists
contact
SenTec Authorized LuMon™ Technicians.
LMM defective Contact
SenTec Authorized LuMon™ Technicians.
Touch controller not connected Connect Touch Controller according to the Repair Manual [3].
To be performed by
SenTec Authorized LuMon™
technicians only.
Touch controller defective Replace Touch controller according to the Repair Manual [3].
To be performed by
SenTec Authorized LuMon™
technicians only.
EIT0407
Wrong time displayed
Date/time are not synchronized to
institution's date and time.
Enter ScoutView system setting's area – User's Guide [1]
section ScoutView and set date and time.
Internal watch/clock battery is low Contact
SenTec Authorized LuMon™ Technicians.
LMM defective Contact
SenTec Authorized LuMon™ Technicians.
Internal battery on LM-MIO low Replace internal battery on LM-MIO according to the Repair
Manual [3].
To be performed by
SenTec Authorized LuMon™
technicians only.
LM-MIO (PC Board) defective Replace LM-MIO according to the Repair Manual [3].
To be performed by SenTec Authorized LuMon™
technicians only.
EIT0408
Fan is noisy
Fan defective or polluted Disconnect monitor from AC mains power wait until fan
operation stops, then clean ventilation slots.
LMM defective Contact SenTec Authorized LuMon™ Technicians
Fan polluted Clean case and fan according to the Repair Manual [3].
To be performed by
SenTec Authorized LuMon™
technicians only.
Fan defective Replace fan according to the Repair Manual [3].
To be performed by
SenTec Authorized LuMon™
technicians only.
EIT0409
Fan is blocked
Fan defective or polluted The fan must be able to rotate freely. Check ventilation slots if
something is blocking the fan.
LMM defective Contact
SenTec Authorized LuMon™ Technicians
Fan not connected Connect fan according to the Repair Manual [3].
To be performed by SenTec Authorized LuMon™
technicians only.
Fan polluted Clean case and fan according to the Repair Manual [3].
To be performed by SenTec Authorized LuMon™
technicians only.
Fan defective Replace fan according to the Repair Manual [3].
To be performed by
SenTec Authorized LuMon™
technicians only.
LM-MIO Board defective Replace LM-MIO according to the Repair Manual [3].
To be performed by
SenTec Authorized LuMon™
technicians only.
EIT0410
It is not possible to connect
the AC power cord to the
LMM AC power inlet
AC power cord is defective Replace the AC power cord.
Power entry module defective Contact
SenTec Authorized LuMon™ Technicians
LMM defective Contact
SenTec Authorized LuMon™ Technicians
AC power inlet defective Replace AC Power Connector according to the Repair Manual
[3].
To be performed by
SenTec Authorized LuMon™
technicians only.
EIT0411 LMM defective Contact
SenTec Authorized LuMon™ Technicians