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Guardian Field Support Manual – Section 2 

 

2 

 

Table of Contents 

1 

OVERVIEW ....................................................................................................................................... 4 

2 

TECHNICAL COMMUNICATIONS PORTAL (TCP) .............................................................................. 4 

3 

LAPTOP & SMART PHONE SETUP .................................................................................................... 7 

3.1 

WINDOWS SETUP .................................................................................................................... 7 

3.2 

MAC OS SETUP ...................................................................................................................... 10 

3.3 

CHROME SETUP .................................................................................................................... 13 

3.4 

SMART PHONE SETUP ........................................................................................................... 14 

3.4.1 

PHOTO ARCHIVE ............................................................................................................ 14 

3.5 

GUARDIAN SYSTEM RESTORATION REQUIREMENT.............................................................. 16 

3.5.1 

USB RECOVERY DONGLE RESTORATION ....................................................................... 16 

3.5.2 

DOWNLOADING THE RECOVERY DONGLE SOFTWARE ................................................. 16 

3.5.3 

PROGRAMMING THE RECOVERY DONGLE .................................................................... 16 

4 

PREPARATION FOR INSTALLATION ............................................................................................... 18 

5 

PRODUCT INSTALLATION .............................................................................................................. 21 

5.1 

AIRBAG Safety ....................................................................................................................... 21 

5.2 

COMPONENT INTERCONNECTIONS ...................................................................................... 22 

5.3 

INSTALLATION RECORDS ....................................................................................................... 23 

5.4 

COMPONENT INSTALLATION SPECIFICS ................................................................................ 25 

5.4.1 

SIM CARD INSTALLATION .............................................................................................. 25 

5.4.2 

CONTROLLER UNIT INSTALLATION ................................................................................ 27 

5.4.3 

IN-CAB SENSOR MODULE INSTALLATION ..................................................................... 30 

5.4.4 

FFC INSTALLATION ........................................................................................................ 35 

5.4.5 

3/4G ANTENNA INSTALLATION ..................................................................................... 38 

5.4.6 

GPS ANTENNA INSTALLATION ....................................................................................... 39 

5.4.7 

VIBRATION MOTOR INSTALLATION .............................................................................. 42 

5.4.8 

POWER CABLE INSTALLATION ....................................................................................... 48 

5.4.9 

MFC INSTALLTION ......................................................................................................... 53 

5.4.10 

CABLING INSTALLATION ................................................................................................ 55 

6 

SOFTWARE SETUP, TESTING & ACTIVATION ................................................................................. 57 

6.1 

APPLYING LATEST SOFTWARE TO THE CONTROLLER ........................................................... 58 

6.2 

INSTALLATION WIZARD ......................................................................................................... 59 

6.3 

SYSTEM CHECKS .................................................................................................................... 73 

6.4 

24/7 SUPPORT DETAILS ......................................................................................................... 78 

6.5 

ALLOCATING A VEHICLE ........................................................................................................ 78 

6.6 

OTHER DUTIES WITH 24/7 SUPPORT ....................................... 

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Summary of Contents for G2-SY-CON2

Page 1: ...FIELD SUPPORT MANUAL Guardian Generation 2 Gen2 ...

Page 2: ... Gen 2 installations must be completed in accordance with this manual This document is the standard for Guardian Gen 2 installations As per product details below Model Name Product Family G2 SY CON2 Product Name Guardian Split System Model Type G2 SY CON2 1001272 G2 SY CON2 1001484 Product Name Guardian System LTE Model Type G2 SY CON2 1002244 Deviation from the process described in this manual ma...

Page 3: ...Guardian Field Support Manual 2 SECTIONS SECTION TITLE 0 Preface and Compliance Certificates 1 Introduction to Guardian Gen 2 2 Installation of Guardian Gen 2 3 Service Maintenance of Guardian Gen 2 ...

Page 4: ...nced documents can be accessed via the Technical Communication Portal TCP at tcp seeingmachines com if you require access to the TCP please make a request via the Apply Here button on the TCP website ITEM TITLE 1 Knowledge Base 2 Installation Checklist 3 Tutorial videos ...

Page 5: ...n a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which ...

Page 6: ...i le brouillage est susceptible d en compromettre le fonctionnement This device and its antenna s must not be co located or operating in conjunction with any other antenna or transmitter Cet appareil et son antenne s ne doivent pas être situés ou fonctionner en conjonction avec une autre antenne ou émetteur IC Radiation Exposure Statement This equipment complies with IC RSS 102 radiation exposure ...

Page 7: ...FIELD SUPPORT MANUAL Section 1 Introduction to Guardian Generation 2 ...

Page 8: ... of Contents 1 OVERVIEW 3 2 ABBREVIATIONS 4 3 TERMS 7 4 SAFETY 9 5 PACKAGING 10 6 STANDARD COMPONENTS 12 7 OPTIONAL COMPONENTS Error Bookmark not defined 8 INSTALLATION TOOL KIT Provided by Trainer 19 9 REQUIRED TOOLS FOR INSTALLATION 20 ...

Page 9: ...IEW The aim of this section is to introduce the acronyms and components of Guardian Generation 2 Gen 2 Section 1 A certified Guardian Technician must read and understand this section before commencing a physical installation of the System ...

Page 10: ...gers With or without a tool Excessive force may damage the item FOV Field Of View GPS Global Positioning System HSE Health Safety and the Environment ICS In Cab Sensor also known as the Driver Facing Camera IP Ingress Protection Marking for use with connectors Internet Protocol for use with computers ICS In Cab Sensor may also be called Driver Facing Camera IR Infra Red IVS In Vehicle System JHA J...

Page 11: ...orm Resource Locator Refers to a webpage link SD Secure Digital Refers to the SD memory card SIM Subscriber Identity Module As in SIM Card for a communications device SM Seeing Machines TCP Technical Communications Portal USB Universal Serial Bus HDMI High Definition Multimedia Interface Refers to video output Wi Fi Refers to a local area wireless network ...

Page 12: ...Manual MEASUREMENTS MEANING A Ampere C Celsius cm Centimeter DC Direct Current ft Feet g gram GB Gigabyte F Fahrenheit in Inch kg Kilogram lb Pound m Meter mm Millimeter nm Nanometer oz Ounce RPM Revolutions per minute V Volt ...

Page 13: ...r above the configured speed limit You may be asked to rectify FOV s by a client or in response to a support ticket Isolation The removal of all electrical energy to the vehicles providing a safe environment for workers Isolation could be achieved by but is not limited to Switching the main power supply isolation switch to the off position where provided Removing the Positive wire from the battery...

Page 14: ...rdian Gen 2 System but predominately relates to the hardware Yaw The angle in degrees the In Cab Sensor ICS is mounted left or right in relation to the driver s head Value range between 25 to 25 degrees equals left of the driver equals right of the driver ...

Page 15: ...zards and associated risk involved with the job MANAGE the hazards involved with the job with controls EVALUATE the effectiveness of the controls When conducting your Safe Work Analysis or a Job Hazard Analysis JHA you must plan for how you will manage the risks and hazards you have identified using the Hierarchy of Controls where Elimination is the most effective control measure and Personal Prot...

Page 16: ...2 SY CON2 1001272 and G2 SY CON2 1001484 ITEM QTY DESCRIPTION IMAGE Box 1 Packaging Brown Carton Size 280x270x560mm Weight 4 7kg Markings Inner Cartons 2 Contents 2 layers of shaped cardboard protecting components Paperwork 1 Documentation Installation Checklist ...

Page 17: ...270x157x560 mm Weight 3 8kg Markings Inner Cartons 2 Contents 1 layer of shaped cardboard protecting components Paperwork 1 Documentation Installation Checklist Note Vibration Motor and Forward Facing Camera are packaged separately Both come in cartons containing 10 items each Carton size is of similar size to the system carton ...

Page 18: ...e Size 218x146x54mm Controller inside Adjustment Comes in 2 parts to release the controller with a T20 driver Function Provides easy access to house the Controller in a universal location for quick removal 4 Fastener Custom Bolt Connection To fasten Mounting Pan to the vehicle Size M6x30 cap hex head 5mm with side hole Adjustment Can be tightened from one side of the truck Function Designed to ena...

Page 19: ... 1 5m Adjustment Must be completely visible to the drivers face in normal driving Function This is the In Cab Sensor Audio and IR Illumination of the system that alerts and detects fatigue and distraction for the driver Sensor viewing angle H47 xV36 1 ICS Cable Connection To the ICS Module and the Controller Unit Size Cable 3 5m 1 5m ICS Module Adjustment N A Function To provide quick connect to t...

Page 20: ... be used in a Hard installation to screw the ICS to the dashboard 3 Fastener Self tapping screw Connection Used with the Hard Mount Size 10 Gauge x 25mm black self tapping screw CSK Adjustment Use Phillips head to screw in Function Used with Screw in hard mount 1 Adhesive Soft mount Connection Mounting plate for the ICS Size 110mm diameter Adjustment make sure position is correct before sticking t...

Page 21: ...he drivers sees ahead when an event is triggered Sensor viewing angle H114 xV61 2 Forward Facing Camera FFC Tamper Cap Connection To the FFC adjustment screw Size 6 1mm Diameter Adjustment Clips in Function To provide an anti tamper solution to the FFC Vibration Motor 1 Vibration Motor Hardware Connection To the MFC Size 137mm x 55mm Cables 4m MFC 1m Adjustment 2 of the 5 slots can be used when us...

Page 22: ... clamping is unavailable 2 Fastener Tek Screw Connection Size 30mm Hex Head 8mm Adjustment Self tapping metal screws Function to be used with the Vibration Plate Hardware 3 4G Antenna 1 3 4G Antenna Hardware Connection To the Controller Unit Size 145mm x 19mm cable 4m Adjustment Clean surface with Alcohol wipes before uses adhesive VHB Tape Function To provide the Controller unit ample 3 4G commun...

Page 23: ... wires as close to the fuse box as possible Size Mini Blade Fuses Adjustment N A Function Provides disconnection of electrical energy if cabling is shorted 2 7 5A Fuse Mini Blade Connection To be used with the In line Fuse Holders Size Mini Blade 7 5Amp Adjustment Can be replaced if blown Function To protect from short circuits and electrical fires 2 Wire Joiner Terminal Connection Connects a cut ...

Page 24: ...ed to crimp terminal Function For power connection Installer Accessories 20 Zip Cable Ties Connection For cable formation relief and safe cabling Size 188mm x 4 8mm Adjustment Trim excess after use Function Use to keep cabling away from standard vehicles operation 1 Blanking Grommet Connection To provide quality of install if a hole in the dashboard is required for cable wiring Size 36 3mm 25mm ho...

Page 25: ...IMAGE Security Torx 20 T20 Key 24 7 Support Business Card USB Recovery Dongle Information Card USB Recovery Dongle minimum size 4GB USB to Ethernet Adapter Software User Manual for USB to Ethernet Adapter Software not required if you are running Windows 7 and above Ethernet Cable ...

Page 26: ...rt or a USB port Protractor Smart Phone app In degrees Determining camera Pitch and Yaw settings Box containing the following items 2058 S26 Ratchet Socket Bit Set 26 Piece 1 4in female bit ratchet Contents Phillips bits PH 1 PH 2 PH 3 Pozidriv bits PZ 1 PZ 2 PZ 3 Security Torx bits T10 security T15 T20 T25 T30 Hexagon bits 3 4 5 6 Slotted bits 4 5 6 Sockets 6 7 8 10 13 mm 1 bit holder 1 bit ratch...

Page 27: ...Guardian Field Support Manual Ratchet spanner set 8 9 10 11 12 13 14 15 16 17 18 19mm Vice grips Drill bits 2 4 6 7mm Hole Saws 25mm 1in Multi meter and leads Wire cutters Flush Cutters Wire strippers ...

Page 28: ...Guardian Field Support Manual Automotive crimpers Torch Head Torch Scissors Utility Knife Confirm site requirements Cordless Drill Cordless Impact Driver Brush Electrical Tape ...

Page 29: ...1 FIELD SUPPORT MANUAL Section 2 Installation of Guardian Generation 2 ...

Page 30: ...Safety 21 5 2 COMPONENT INTERCONNECTIONS 22 5 3 INSTALLATION RECORDS 23 5 4 COMPONENT INSTALLATION SPECIFICS 25 5 4 1 SIM CARD INSTALLATION 25 5 4 2 CONTROLLER UNIT INSTALLATION 27 5 4 3 IN CAB SENSOR MODULE INSTALLATION 30 5 4 4 FFC INSTALLATION 35 5 4 5 3 4G ANTENNA INSTALLATION 38 5 4 6 GPS ANTENNA INSTALLATION 39 5 4 7 VIBRATION MOTOR INSTALLATION 42 5 4 8 POWER CABLE INSTALLATION 48 5 4 9 MFC...

Page 31: ...kmark not defined 6 6 2 VEHICLE SWAP Error Bookmark not defined 6 6 3 BLACKBOX RECOVERY Error Bookmark not defined 6 6 4 CONFIGURATION CHANGE ON A VEHICLE Error Bookmark not defined 7 FINALISING THE INSTALLATION 80 7 1 FINAL QA 82 8 VIDEO TUTORIALS Error Bookmark not defined ...

Page 32: ...e Controller from left to right due to the design of the connectors All components of the Guardian Gen 2 system must be mounted and secured in a manner which will prevent the components from becoming a hazard should an incident or accident occur A Non Standard Install may be conducted by using non permanent measures Velcro cable ties double sided tape or magnets Drilling and cutting in the cabin a...

Page 33: ... at any time The TCP can be accessed at tcp seeingmachines com You can reset your password provided you have access to your email account How to reset your password In the login screen click on Lost your password at the bottom of the login page and follow the prompts Enter your email address and click Get New Password An email will be sent to you You should check your spam folder if the email does...

Page 34: ...es to the system to our Installation Certified Technicians We recommend you keep your details up to date within the TCP How to edit your TCP profile After logging into the TCP you will see your name in the top right hand corner of the screen 1 Hover your mouse on your name 2 Click on Edit My Profile Update your information as required Once you have completed editing scroll down to the bottom of th...

Page 35: ...f they continuously fail to read these communications 3 LAPTOP SMART PHONE SETUP 3 1 WINDOWS SETUP Windows Setup Supports Vista 7 8 10 These instructions are for computers running the Windows 8 Operating System These instructions will allow your laptop to communicate with the Guardian Controller Unit via the Ethernet Port If you do not have an Ethernet Port on your computer you will need to obtain...

Page 36: ...Network Connections and click on the corresponding words Right click on Ethernet this can also be called Local Area Connection and click on Properties 1 Scroll down to Internet Protocol Version 4 and select it 2 Click on Properties once it is correctly selected ...

Page 37: ...to 255 255 255 0 4 Then click OK to save these settings Note When the connection is made between the Laptop and Guardian Controller Unit the Ethernet section will show Network where depends on the numbers of networks that have connected to your laptop previously To connect to the Guardian Controller we recommend using Google Chrome setup on your laptop instructions at Part 3 3 ...

Page 38: ...y SM Notes If your computer is issued by your employer you may require an IT Administrator to access the settings Please ensure you have their support before starting this process The Controller uses your laptops Ethernet Port to communicate When you change the settings the laptop will only communicate with the Guardian Controller If you use the Ethernet port for other communications you will need...

Page 39: ...an Field Support Manual Section 2 11 Search or find Network and double click on it 1 Select Ethernet in the left hand panel 2 Click in the dropdown Select and click Manually to configure the ethernet settings ...

Page 40: ...d it will auto populate to 255 255 255 0 3 Click Apply to save the settings Note When the connection is made between the Laptop and Guardian Processor Unit the Ethernet section will show Connected To connect to the Guardian Controller we recommend using Google Chrome setup on your laptop instructions at Part 3 3 ...

Page 41: ...me and follow the prompts If you already have Google Chrome you should ensure that you have the latest version downloaded Once you have an internet connection Make sure you have an internet connection Open Google Chrome 1 click on the 3 dots in the top right hand corner 2 Hover over Help 3 Click on About Google Chrome Chrome will then start to automatically update to the latest version ...

Page 42: ...se Google Photos it is free to use which uploads your photos into a free cloud storage system whenever your phone connects to Wi Fi Your photos will be stored by date for easy reference and backed up even if you change phones Google Photos Setup Google Photos is a multi platform application It supports both Apple and Android devices To use Google Photos you are required to have a Gmail address If ...

Page 43: ...e sure your Gmail Google Account is entered then click Done To access Google Photos you can use the app as normal Alternatively you can go to www google com 1 Sign into your Gmail Google Account 2 Click on the 9 dots to reveal your app drawer 3 Click on the Photos icon to display all your pictures If you cannot see the Photos icon you may need to click on More ...

Page 44: ...e because it takes up to 16 minutes for the dongle to unpack and apply the files Note Any interruption to the imaging process prior to completion will corrupt the recovery dongle A new recovery dongle will need to be made if this occurs 3 5 2 DOWNLOADING THE RECOVERY DONGLE SOFTWARE Go to tcp seeingmachines com recovery dongle select Guardian Gen2 and download the software by clicking on Download ...

Page 45: ... the Installation Wizard the software will automatically look for the latest version of software provided internet is available and connected If there is no internet connected Guardian will continue to search for any software updates post installation ...

Page 46: ...t adapter Ethernet Cable Gen 2 Programmed USB Recovery Dongle Customer Configuration Ensure you have the latest Configuration file for your site and customer settings Package Contents Check packaging to make sure you have all required parts to complete your installation Check if you are installing Optional Extras as per the Job Card Paperwork Checklist Job card Fill in the information requested on...

Page 47: ...s in the correct position Photo Evidence of installation Take photos of each component installed for evidence of a quality install Call Support If you encounter any errors during the install as prompted by the IVS Wizard At the end of the installation Setup of Software Run through recovery process using a Gen2 programmed Recovery Dongle Connect your laptop Login through Chrome and run through the ...

Page 48: ...s Archive photos for you to recall if needed If you re using Google Photos or similar allow a Wi Fi connection to upload the photos Paperwork Scan or photograph the paperwork for your records Complete Job Card and submit to SM Support Post Installation ...

Page 49: ...for the FFC and ICS Fakra connections at the Controller Removing any other housing could damage the connector pins For instruction on how to remove the system and cables see Section 3 Part 8 5 1 AIRBAG Safety Prior to installing the system you must be familiar with the location of and deployment direction of any fitted airbags You must not install any components in a way that would interfere with ...

Page 50: ...acing Camera FFC 4 3 4G Antenna 5 GPS Antenna 6 Nano SIM card slot 7 Multi Function Cable MFC Connects to Vibration Motor Cruise Control Disable Cable CCDC Micro USB OTG Telematics integration Serial Telematics integration 8 Vibration Motor 9 Power Cable Yellow Wire Ignition Red Wire Battery Black Wire Ground Chassis 10 USB 3 0 Laptop connection ...

Page 51: ...client that the system was installed correctly Installation Checklist Location The Installation checklist can be found inside the packaging of the Guardian Gen 2 system Alternatively it can be downloaded from the TCP at tcp seeingmachines com forms Information Each field must be filled in You can find a more detailed explanation of how to fill in the checklist at https tcp seeingmachines com forms...

Page 52: ...alled in the Client s fleet This will allow the Support Centre to preauthorize the list of Guardian serials on Guardian Live prior to the installation to ensure the ability to authenticate with the server during the software install The authorization of a serial number can be done towards the end of the installation wizard process but note that this may take some time while the server and the unit...

Page 53: ...with the telecommunications provider You will need to know the APN settings for the supplied SIM card for use during the Installation Wizard A Global APN list is available on the TCP if needed The customer is to be advised that the install cannot be completed if an active SIM is not provided The SIM card size required is a Nano SIM Mounting Location The SIM card is to be inserted in the Controller...

Page 54: ...e inserted so that the metal chip is visible facing up You must match the cut corner on the SIM card to the matching corner on the tray Once the SIM is inserted push the tray closed An audible click should sound when the SIM tray is in the correct position The tray will be more difficult to close if the SIM is inserted incorrectly Forcing the SIM Card Tray into the Controller may damage the proces...

Page 55: ...least 3 mounting screws It should be orientated so that you can easily access the 2 bottom T20 bolts to slide the controller panel off without removing the Controller Unit from the Mounting Pan The Fasteners Each fastener should be used to securely mount the unit so that it is protected against vibration Mounting Location Determine the most suitable place for mounting using the following considera...

Page 56: ...ssengers seat Under the Passengers seat Inside the dashboard if there is sufficient ventilation Under the dashboard On a bed bunk wall Mounting the Pan The mounting pan is a light weight plastic receiver designed to house the Controller Unit The Mounting Pan allows you to site the final location of the Controller Unit without having to lock the Controller Unit in place You should use at least 3 of...

Page 57: ...mpletely or just loosened to allow the Controller Unit to be removed The T20 screws are captured which means that they won t fall out from the locking plate when unscrewed You will need to ensure that each component has sufficient cabling to reach the Mounting Pan as the Controller will be mounted inside the Mounting Pan at the end of the hardware installation The 2 parts will be secured together ...

Page 58: ... to the driver is 1 2m The minimum mounting distance is 0 4m The optimal distance is 1 0m It is important that the ICS is mounted within these limits so that the sensors can illuminate and track both sides of the face If the sensor is placed outside of the recommended dimensions face tracking may not function correctly i e it may not be able to see one side of the face clearly at all times The ICS...

Page 59: ...e client must acknowledge that the soft mount option will be used as this comes with greater risk of the installed components becoming a projectile in the event of harsh braking or impact On some dash surfaces the soft mount adhesion may come lose very quickly Hard Mount The Hard Mount needs to be screwed or bolted into the dashboard using the supplied fasteners The preference is to bolt rather th...

Page 60: ... spongy surfaces where possible You must ensure that the attaching surface has been cleaned The included Alcohol wipes are to be used to clean the surface When using a soft mount installation you must prepare the surface with the following primer not supplied by SM 3M Primer 94 for dash mount 3M Primer AP115 for glass mount Note The primer may cause some damage to the dash if the mounting plate is...

Page 61: ...s level as possible in the final position note the ICS can be mounted horizontally 0 or vertically 90 the camera is rotated in a clockwise direction with the camera button facing down to allow more optimal placement in cab Once you have adjusted the mount tighten the 4 locking bolts to ensure the sensor is secure and won t move with normal vehicle operation Do not overtighten the screws as there i...

Page 62: ...irection it will result in a positive ve value The IVS Install Wizard will not auto calibrate negative ve values Adjusting the Pitch The final position of the ICS should be perpendicular to the drivers face in the normal sitting position for both Pitch and Yaw The Pitch should be set between 10 and 30 degrees of the drivers head position Adjust the angle of the ICS vertically up and down so that t...

Page 63: ... the adjustment of the mounting arm it can be soft locked to allow static positioning Once in the final position it must be hard locked by tightening the screws after you have completed the IVS installation wizard Connecting the ICS to the controller The 3 5m extension cable must be used as it provides the only connection to the Controller Unit Excess cable will need to be neatly positioned out of...

Page 64: ...en mounted so that it does not interfere with the driver s vision of the forward roadway The FFC Guardian logo must be able to be read correctly to ensure the footage is not captured upside down The Guardian logo should not be upside down Clean the surface with the supplied alcohol wipes prior to mounting For installations in hot or humid environments it is recommended that either Primer 94 or Pri...

Page 65: ...k to prevent tampering It is recommended that the Guardian symbol is level when mounted to the windscreen as shown in the image Note You can adjust the FFC more accurately when you complete the IVS Installation Wizard as the video feed will be displayed Ensure that the field of view of the FFC shows the forward roadway Important Points to Note Ensure that FFC is locked into position using the 1 5m...

Page 66: ...The shape of the antenna allows you to mount it close to the windscreen Mount the 3 4G antenna at least 30cm from the GPS Antenna Mount the 3 4G antenna at least 60cm from the ICS and any other antennas such as 3rd party GPS systems and communication antennas Mount the antenna at least 1m from the Controller Types of Mounting The 3 4G Antenna comes with adheisive tape for mounting You must clean t...

Page 67: ...t there is a clear line of sight to the sky The GPS antenna can receive data through plastic glass fiberglass It cannot receive through metal It is recommended that you mount the antenna as close to a window as possible Do not place any other devices including other antenna s within a 10cm radius of the GPS antenna Mount the 3 4G antenna at least 30cm from the GPS Antenna Mount the 3 4G antenna at...

Page 68: ...adheisive pad allows you to attach the GPS to a surface so that it can be orientated to the sky appropriately Use caution when applying the adhesive tape to the antenna to avoid removing the Serial Number sticker Prepare the surface using the alcohol wipes provided ...

Page 69: ...2 41 There is a magnet located internally on the bottom of the GPS You may use this to mount the GPS without the need for tape Note that metal blocks the clear line of site to the sky It is not reccomended to use the magnet to affix the GPS ...

Page 70: ... The Motor is to be mounted using the bracket supplied Note We recommend that you do not mount the Vibration Motor under the sliding adjustment rails as the vibration cannot be easily felt by the driver The placement of the Vibration Motor must not interfere with the seat belt or seat adjustment functions It should also not be mounted in such in way that it interferes with the driver s comfort and...

Page 71: ...all directions The cabling must be installed with enough slack to allow this movement to occur It is recommended you follow existing cabling if available Types of Mounting Bar Mount The Vibration Motor has been designed to allow it to mount to different shapes As per the image you can see that there is a V shape edge and a flat edge to provide you with flexible mounting options ...

Page 72: ... a plate that allows you to screw into a surface if required You will need to screw 2 x Tek screws into an appropriate location noting the no go mounting areas Do not drill the Vibration Motor to the seat or the frame as this may damage the structural integrity of the seat or interfere with airbags or other electrics within the seat When the Screw Mount has been fixed into position you can fix the...

Page 73: ...his is the easiest and fastest way to mount The hose clamps can then be rotated to the final position prior to tightening them Secure any excess hose clamp with the zip ties provided Important Points to Note The hose clamps must fall into the slots on the Vibration Motor so that the motor cannot slide out Ensure that the hose clamps are tightened so the motor cannot move or slide around during nor...

Page 74: ... It does not connect straight to the Controller To reinforce the strength of the cable connector it is recommended that you double back the wiring across the connection before securing with the provided zip ties Zip tie the cable to reduce cable breakages see image Cut off excess zip tie as per image ...

Page 75: ...ction 2 47 Note Where possible prevent this connection from being in the footwell as it is at risk of being damaged The end of the cable has a locking mechanism Ensure you press the locks before undoing any cables connected to the MFC ...

Page 76: ...he fuse box cut off any excess cable with your wire cutters Note The Power Cable is the only cable that can be cut during installation At the fuse box The fuse holders are to be attached at the end of the Power Cable as close to the fuse box as possible They must be attached in line with the power connection on the battery and ignition wires WARNING The inline fused must be used for install There ...

Page 77: ...is permitted however you must ensure that your soldering joints are protected from shorting out by covering them with electrical tape or heat shrink Before power connection Isolate the vehicle The wiring is as follows RED WIRE Battery Terminal 7 5A fuse YELLOW WIRE Ignition Terminal 7 5A fuse BLACK WIRE Ground Chassis Terminal You must un isolate the vehicle to find your pickup points ...

Page 78: ...r through a contact Test the audible tone by touching the probes together Now when you touch a known ground source to the spot you want to mount the ground wire to you will hear an audible tone This indicates that the site is grounded The tone should be a long beep until the probe is removed If the audio is interupted you may have a bad spot or grease dirt or corrosion may be in the way Touch one ...

Page 79: ...your multi meter It should display 0V when you turn the key to off or lock If the voltage doesn t change when the key is turned to accessories then the pickup point is not an ignition point You must res select the ignition pick up point To Find Battery Red Wire Connect the positive ve probe of your multi meter to your battery source and the negative ve probe to the ground pickup point you have ide...

Page 80: ...ch impacts on the system operation Please refer to the Knowledge Base on how to install vehicles with a non essentials switch Important Points to Note Ensure the vehicle is isolated before performing the power connection The Guardian fuses are to be placed before any other fuses at the fuse box or as a fuse in the fuse box if spares are available This ensures there is no extra load from other 3rd ...

Page 81: ... Mix Integration Cable Other Fleet Management Systems FMS Serial and USB ports Note that these connections are designed to work with other FMS Telematics systems not the FMS system in the truck The MFC will be plugged into the Controller Types of Connection The MFC cable splits from one connector to four The Main connector plugs into the Controller see image The six pin connector plugs into the Vi...

Page 82: ...x Integration Cable The female micro USB connector plugs into Third Party FMS Products Optional extra or any other USB It cannot be used to connect to a standard USB The three pin connector plugs into the Cruise Control Disable Cable CCDC Optional extra Adjusting the Mounts Zip tie the MFC cable to existing cable looms to reduce damage if the cable is pulled ...

Page 83: ...ement of cables After all components have been installed and the cable routed correctly the cables returning to the Controller should be fixed for easy access when the Controller is removed from the Mounting Pan Cable relief After all cables have been plugged into the Controller the cable relief management system must be used This will minimise pull on the cables and allow easy removal of the Cont...

Page 84: ...to the slot as shown in the image You must then secure the cables using the zip tie as shown You must complete the Software installation before closing the Controller Cover and locking it into the Mounting Pan With sufficient cable slack the Controller can be kept close during the Software Installation Go to Part 6 for Software Setup ...

Page 85: ...ry good chance that it is not the most recent version of the software You will always be required to apply the most recent version of the software using a programmed USB Recovery Dongle Additionally the system software must always be adjusted to accommodate the vehicle setup and the Clients specifications This section provides you with the steps required to complete the Software Installation ...

Page 86: ...inal location You will upload the SW using a USB Recovery Dongle refer to Section 3 5 The latest version of the SW will be available via the TCP in the Knowledge Base Certified Installers can navigate to Guardian Generation 2 Gen 2 Downloads Forms where the Recovery Dongle Creator and SW release notes will be found Un isolate the vehicle and ensure the ignition is off Insert the USB Recovery Dongl...

Page 87: ...on to the Software and a reimage may be required Any interruption to the imaging process prior to completion will corrupt the recovery dongle A new recovery dongle will need to be made if this occurs The Controller will automatically restart During bootup an Amber light will be visible for 90 secs The processor will present the Installation Wizard shortly after the Amber light is turned off 6 2 IN...

Page 88: ...into your Laptop Ethernet Port Plug the USB adaptor plug into the Guardian Controller Before starting the IVS Installation Wizard ensure All peripherals are plugged in to the controller The active SIM is inserted and you know the APN details for the telecommunications provider You have the Client specific configuration file on your desktop ready to install this is obtained from SM 24 7 Support Ope...

Page 89: ...king on the Previous button selecting the reset button where available or by going to the Icon buttons on the top of the page If at any stage the Wizard does not allow you to progress then you must call SM 24 7 Support for assistance There will be Information buttons to allow you to communicate effectively with the 24 7 Support Technician If this occurs download the service logs to provide to Supp...

Page 90: ...JSON file you will not be able to complete this step Call SM Support to have this file sent to you To load the client configuration file click Yes You will then be required to upload the Custom Configuration file 2 2 Using the Browse function locate the Configuration File on your laptop you should have placed this on your Desktop prior to commencing the Installation The configuration file will be ...

Page 91: ...list enter the APN and Number details 2 3 for the SIM card These numbers must be correct If not the system will not connect to the network If the numbers are not provided the PIN Username and Password must be left blank Note Do not use a SIM that is not the permanent SIM for the system as the configuration file will not recognise it Select Roaming data 4 if the client s cellular plan allows for th...

Page 92: ... this step will remain yellow It is the responsibility of the installer to ensure an active SIM is used and the credentials are entered correctly Step 4 GPS Location This step verifies that the GPS is working When the GPS device is found this may take two minutes the first time the Checking for GPS Connection box will turn green and a tick will appear Click Continue If the GPS cannot be found the ...

Page 93: ...n Step 6 External Peripherals During this step the system will allow the user to configure any non standard peripherals that may have been installed This may include external telematics devices an FFC and or the cruise control disable cable 6 1 FFC Setup The FFC is enabled by default If an FFC has not been installed toggle the slider bar to FFC OFF Save Configuration and select System Reboot The s...

Page 94: ... Event Relay Signal Step 7 ICS Setup Tracker Calibration and Test Event Creation Using real time system feedback this step allows you to configure the Camera Pitch and Yaw create test events and verify the in cab alerts are working Prior to beginning this test ensure you are seated in the Driver s seat and in view of the ICS 7 1 Camera Rotation The Guardian system allows the installer to mount the...

Page 95: ...ce set using the slider if necessary select Save Rotation and select System Reboot The system will take approx 2 minutes to reboot You will notice the ICS video feed is longer once the reboot is complete and the page refreshes Rotation Example 90 ...

Page 96: ...uto configuration After a period of about 2 3 seconds you will hear another audible prompt indicating the auto calibration has ended Your results will be now be displayed in the wizard Save these results and validate your new graph calibration graph readings are as close to 0 as possible If necessary select Repeat to start a new auto calibration reading Save and Continue Values for pitch are 0 to ...

Page 97: ...text in the wizard and an audible prompt Create a Fatigue Event eye closure The alarms and seat vibration should activate Tick the boxes to confirm that you heard the audio and felt the vibration motor Click Next Use the Repeat button to conduct the test again Repeat the same process for a Distraction Event head rotation away from forward Note there is a new Calibration graph on this step to indic...

Page 98: ...rough these steps automatically When all boxes are green and ticks appear you can proceed to the next step If at any point you are unable to get a successful message on a step in the Authentication status call Seeing Machines to ensure there is no issue on the server You may select try again however if they continue to fail Seeing Machines Support will need to rectify Click Continue ...

Page 99: ...he installation report You can download a copy of the installation report directly to your computer by selecting the Download Install Report button The document will be downloaded as a tar gz file called SystemSerialNumber_InstallationDateTimes tamp UTC _install_report tar gz Once unzipped the file names are SystemSerialNumber_InstallationDateTimes tamp UTC _InstallReport json These can be opened ...

Page 100: ...Guardian Field Support Manual Section 2 72 ...

Page 101: ...SYSTEM CHECKS System Checks After the Installation Wizard been completed you need to complete some system checks to ensure the system is running optimally Users are required to navigate to the Dashboard page in order to complete these System Checks ...

Page 102: ... Position In the ICS Diagnostics tab observe the FFC video feed Bonnet Adjust the camera so that The top of the image sees the horizon The bottom of the image sees the top of the bonnet No Bonnet Adjust the camera so that The top of the image sees the horizon The bottom of the image sees 1 5m in front of the vehicle Confirm there are no System Errors or pending Uploads Refer to TCP Knowledge Base ...

Page 103: ...Guardian Field Support Manual Section 2 75 The vehicle can be turned off ...

Page 104: ...USB to Ethernet adaptor you will need to lift the release pin on the Controllers USB port and pull out the USB to Ethernet Adaptor Take care when removing the adaptor The easy way to do this is to push a piece of zip tie into the latch And lift the release tab ...

Page 105: ...hen pull out the USB port Note Any USB port with the 2 square holes shown in this image will lock into the Controller USB devices without these holes won t latch This concludes the software setup You can now Allocate the vehicle with 24 7 Support ...

Page 106: ...upport with your filled in Checklist will activate a vehicle in Guardian Live and will allow the Client or Distributor to be able to review events in their fleet s Call the 24 7 Support number above and be ready to tell our support team Your name First and Last The email address you would like the Zendesk installation ticket sent to The client account and site the vehicle should be allocated to Th...

Page 107: ... over the network to make sure it is running correctly Then an email will be sent to you confirming the installation You will need to reply to this email with a scanned copy this can be a photo of the Installation Checklist this is required for proof of warranty The Allocation setup is now complete you can now finish the installation ...

Page 108: ...FINALISING THE INSTALLATION Finalising the Installation Note These activities should be completed before leaving the vehicle but after completing the rest of the install Tuck all the cables in to the relief and slide the cover plate into position ...

Page 109: ...crew the T20 Mounting Pan screws tight Be respectful to the vehicle owner driver and leave the vehicle the way you found it Remove any off cuts and sweep out any shavings you may have left behind All packaging besides the plastic bags is recyclable Please dispose of it appropriately either at the installation site or take it with you if no bins are available ...

Page 110: ... All vehicle pieces and fasteners are returned to the correct place on the vehicle 5 The system powers down when the key is turned off 6 All rubbish has been removed from the vehicle and disposed of appropriately 7 You have removed all your tools 8 You have taken the photos as required in the installation checklist 9 You have completed and signed the installation checklist 10 You have retained all...

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