Internal SCSI Minicartridge Drive
Page 18
Installation Manual
Troubleshooting
If a power interruption occurs during a backup or restore
operation, start over when the power is restored. If the
drive appears to fail during a backup or restore operation,
try the following steps:
1.
Remove and replace the cartridge and try again.
Make sure you are using the correct type of tape
cartridge.
2.
Turn off all power to the computer and drive. Wait
for the computer to power down and then start over.
3.
Try a different tapepreferably one that has never
been used.
4.
Check all cable connections for proper contact.
5.
Clean the tape drive head as previously instructed.
Then try the operation again.
If problems persist, contact your tape drive supplier or
Seagate technical support at
(800) 526-6637
US and Canada
44-1628-477080
Outside US and Canada
Be sure that you have the documentation for your
computer and all installed devices before you call technical
support.
Also contact us at
Seagate web site:
http://www.seagate.com
Seagate BBs:
(408) 456-4415
