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10. WARRANTY
Axis fireboxes are guaranteed for 5 years on the general structure of the firebox and the door lifting mechanism.
A 10 year warranty is guaranteed on refractory firebricks. 2 year warranty is guaranteed on wearing parts
including ash pans, ash grates and fire grate retainers. Excluded from the Axis warranty guarantee, are all
consumable parts, such as; door seals, glass, ropes, gaskets, baffle plates, appliance joints, thermal screens,
moveable parts, and any degredation resulting from poor maintenance or incorrect use.
The warranty becomes effective at the date of purchase.
WARRANTY DOES NOT COVER
1. Door seals, ropes, gaskets and glass.
2. Any form of rust and/or corrosion to the painted finish of the heater.
3. Salted air of a coastal region or a highly humid environment may contribute to some oxidation of
the cast iron, in this case the warranty is therefore not valid for damages originating from these
causes.
4. All defects or faults resulting from poor maintenance, inappropriate use or a non-compliant
installation which does not abide by Australian & New Zealand Standards AS/NZS 2918:2018, AS/
NZS 4012/4013(2014) and all applicable local installation regulations, or instructions are listed in
this manual are not warranted.
5. Any device or accessory not provided by Seguin Duteriez or Sculpt Fireplace Collection are strictly
forbidden and will result in a void of all warranties by the manufacturer and distributor.
6. No modifications can be made to the firebox or to original components supplied with the appliance.
7. The manufacturer and distributor are by no means responsible for any indirect damage originating
from a handling accident.
8. Cost of removal of a defective heater or re-installation of a replacement heater is not covered.
9. All warranties are void if the unit is outside and exposed to the elements
10. Overfiring of fireboxes will void all warranties
PERFORMANCE
The performance of our fireplaces are given as an indication and comparison after testing under
optimum conditions. These values reported under standard conditions may be subject to variations if
the installation and conditions of use are not equivalent to tested conditions. In any case, the closed
fireplace remains a supplementary form of heat and should not replace a main heating system.
WARRANTY CLAIMS
In the case of a faulty part, the user should immediately inform the retailer.
For all warranty claims, Sculpt Fireplace Collection will require photos, proof of purchase, servicing
history where applicable and the date of installation along with the compliance certificate from your
licensed installer.
The guarantee is strictly limited to the exchange or repair by Sculpt Fireplace Collection of parts agreed
WARRANTY
