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11: FAQ
Q: Camera takes continuous images of no subject
A:
1.A camera has what is known as a “false trigger” if the PIR sensor thinks that there is
motion and heat in front of the camera lens when there is no subject in the image. These “False
Triggers” are the result of placing the camera in an environment where there is motion
associated with tree branches creating motion in front of the camera or an area where there is
high heat in the foreground and any motion from wind could set off the camera. Setting a
camera up over water is also a potential cause for this issue. To remedy this situation try
moving the camera to an area that does not have any of these issues or try changing the sensor
level on the menu settings. If the camera continues to take images when there is no subject in
them, try placing the camera in an inside environment and aiming at a location where there is
no motion. If the camera continues to show issues, then there is probably an electronic
component issue. If this is the case, please contact our customer service to send the camera
back for repair.
2. In the PIR and camera view area, if you have install timer game feeder, during this period,
the animals will eat the food, then the camera will take continuous images. Till the animals
stop moving or leave the area, the camera will stop taking pictures. You can setup the camera
interval according to your request.
Q: Battery life short on SG-660 Series.
A:
1. Expected battery life depends on temperature and number of images. SG-660 Series
expects the camera to take several thousand images before the batteries would die.
2. Check to make sure you has used new alkaline or lithium AA batteries. Recommend 8
Energizer Lithium AA batteries in all SG-660 Series.
3. Make sure that you are using a good quality SD card in your camera. Recommend
SanDisk Brand SD Cards. Unfortunately, poor quality SD cards can make your camera have a
much shorter battery life.
4.
any type of MMS camera ,if you start using GPRS function, also it will have a shorter
battery life. In order to make the camera working continually more time, it is recommended to
use external DC 6V/1A adapter.
Q: SG-660 Series stops taking images or won’t take images
A:
1. Please make sure that the SD card is not full. If the card is full, the camera will stop taking
images. The camera will shut down automatically.
2. Check batteries to make sure that they are new alkaline or lithium AA batteries. See note
about short battery life.
3. Make sure that the camera power switch is in the “On” position and not in the “Off” or
“Test” modes.
4. Make sure that you are using a good quality SD card in your camera. Recommend SanDisk
Brand SD Cards. Unfortunately, poor quality SD cards can make your camera have a much
shorter battery life.
