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WebSTAR™ Model DPW941™ Wireless Ethernet Adapter User’s Guide

50

Issue Action

Where can I get a firmware file to
upgrade the WebSTAR DPW941
Wireless Ethernet Adapter?

You must download the latest firmware
file from the WebSTAR Web site
(

www.scientificatlanta.com/webstar

the Firmware Upgrade page in the Web
Configuration utility to update the
WebSTAR DPW941 Wireless Ethernet
Adapter.

The WebSTAR DPW941 Wireless
Ethernet Adapter Power LED blinks
continuously for more than a
minute.

•

Power the DPW941 off and then on

again and observe if the Power LED
stops blinking.

•

If the blinking continues, you need

to restore the WebSTAR DPW941
Wireless Ethernet Adapter firmware.
Use the Firmware Restoration utility
to restore or update the WebSTAR
DPW941 Wireless Ethernet Adapter
firmware.

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Summary of Contents for WebSTAR DPW941

Page 1: ...WebSTAR Model DPW941 Wireless Ethernet Adapter User s Guide ETHERNET WIRELESS POWER 802 11g 54Mbps T11445 ...

Page 2: ...TAR DPW941 Wireless Ethernet Adapter is sure to keep you ahead in the world of wireless computing This guide provides procedures and recommendations for installing configuring operating and troubleshooting the DPW941 for Internet access and for high speed wireless networking for your home or office Refer to the appropriate section in this guide for the specific information you need for your situat...

Page 3: ...WebSTAR Model DPW941 Wireless Ethernet Adapter User s Guide 2 Notice for CATV Installers Notice for CATV Installers If you are a CATV installer read the information in the box below ...

Page 4: ...Hardware Installation 12 Configuring the WebSTAR DPW941 Wireless Ethernet Adapter 17 Changing the Ethernet Adapter Configuration 29 Operating the WebSTAR DPW941 Wireless Ethernet Adapter 46 Troubleshooting the WebSTAR DPW941 Wireless Ethernet Adapter 49 Technical Specifications 51 Glossary 53 Regulation Domain 55 Notices 57 Regulatory Compliance 58 For Information Back Cover ...

Page 5: ...e provider or your local power company Grounding This Product U S A and Canada Only If this product is equipped with either a three prong grounding pin safety plug or a two prong polarized safety plug follow these safety guidelines to properly ground this product For a 3 prong plug one prong on this plug is a protective grounding pin insert the plug into a grounded mains 3 prong outlet Note This p...

Page 6: ...of the following locations On a bed sofa rug or similar surface Near heat sources such as radiators heat registers stoves or other products including amplifiers that produce heat In an enclosure such as a bookcase or rack unless the installation provides proper ventilation Selecting a Proper Location Place this product in a location that is close enough to an electrical outlet and where the power ...

Page 7: ...el to obtain service for the following conditions If there is damage to the power supply cord or plug If liquid enters the equipment If you drop this product a heavy object falls on this product or damage occurs to the cover of this product If you expose this product to rain or water If this product does not operate normally by following the operating instructions If this product exhibits a distin...

Page 8: ...tning storm or when it is left unattended and unused for long periods of time unplug it from the wall outlet and disconnect the cable system This will prevent damage to the product due to lightning and power line surges Plugging this product into a surge protector may reduce the risk of damage ...

Page 9: ... WIRELESS POWER 802 11g 54Mbps T11445 One WebSTAR Model DPW941 Wireless Ethernet Adapter One Universal Power Adapter and Plug One RJ 45 Cable One USB Adapter and Plug One support CD ROM If any of these items are missing or damaged please contact SciCare Broadband Services at 1 800 722 2009 for assistance Additional cables and other equipment needed for wired or wireless networking must be purchase...

Page 10: ...lowing table for additional details about the LED indicators ETHERNET WIRELESS POWER 802 11g 54Mbps LEDs T11446 LED Status Indication Ethernet On The device is connected to an Ethernet network Off The device is off or not connected to an Ethernet network Wireless On The device is associated with an access point or other wireless device Off The device is not associated with an access point or other...

Page 11: ...PW941 Mounting Hole T11447 Air Vents Rear View Ethernet port This port connects the supplied RJ 45 plug and cable DC IN socket This socket connects the power adapter plug Reset button Press this button for more than 5 seconds to load the default values In Ethernet adapter mode press this button for less than 5 seconds to connect to the first saved wireless connection in the profile table T11448 Et...

Page 12: ...ion the WebSTAR DPW941 Wireless Ethernet Adapter connects to an access point using a single or multiple Internet protocol IP to establish connection to a wired or wireless LAN Single IP bridge environment In a single IP bridge environment the WebSTAR DPW941 Wireless Ethernet Adapter connects to an access point using a single IP address In this configuration the media access control MAC cloning fea...

Page 13: ...r detailed installation instructions 2 Connect the device to your computer network hub switch or router Before You Proceed Note the following guidelines before installing the WebSTAR DPW941 Wireless Ethernet Adapter The length of the Ethernet cable that connects the device to the network hub ADSL cable modem or router must not exceed 100 meters Place the device on a flat stable surface as far from...

Page 14: ...uter Ethernet port 3 Connect the power adapter plug to the DC IN socket on the DPW941 4 Connect the DPW941 power adapter to a wall socket 5 Connect the power adapter plug for your device into the DC IN socket 6 Connect the power adapter for your device into a wall socket LAN LAN LAN LAN Wall Socket Switch DPW941 T11450 3 2 5 4 6 1 Note The example on this page shows connections using a switch If y...

Page 15: ...rt one end of the supplied USB cable to the DC IN socket of the device 4 Insert the other end of the USB cable to any available USB port on your computer notebook network hub switch or router 5 Power on your computer notebook or connect the power adapter for your device into a wall socket 6 Connect the power adapter for your device into a wall socket LAN USB LAN LAN LAN Wall Socket Switch DPW941 T...

Page 16: ... 1 Locate the mounting hook at the bottom of the DPW941 2 Select an ideal location for the DPW941 3 Tighten a round head screw on the wall or cabinet until only 1 4 inch is showing 4 Push the DPW941 onto the head of the screw at the larger opening of the mounting hook and slide the adapter down so that the screw head is securely held in the smaller opening Note Adjust the screw if you cannot secur...

Page 17: ...t the range of data rates available to the WebSTAR DPW941 Wireless Ethernet Adapter you may reduce the effective range of the wireless LAN coverage Site Survey A site survey software utility provided with the WebSTAR DPW941 Wireless Ethernet Adapter analyzes the installation environment and provides users with recommendations for equipment and its placement The optimum placement differs depending ...

Page 18: ...se steps to install the support CD 1 Insert the support CD to the CD ROM drive of your PC or laptop The CD automatically loads and the 802 11b g WebSTAR Wireless LAN installation window opens displaying three device installation options 2 Select DPW941 Wireless Ethernet Adapter The DPW941 Wireless Ethernet Adapter installation window opens Note If Autorun is NOT enabled in your computer click Expl...

Page 19: ...so 5 Go to Launching the Wireless Setting Utility next in this guide Other support CD options Uninstall Wireless AP Utilities Click this option to uninstall the WebSTAR DPW941 Wireless Ethernet Adapter utilities from your system Run Wireless Setting Utility Click this option to run the Wireless Setting Utility View the DPW941 User s Guide Click this option to view the DPW941 User s Guide Explore C...

Page 20: ...If the CD is not already in the CD ROM drive insert the support CD into the CD ROM drive 2 Select the Run Wireless Setting Utility option when the installation window appears The Wireless Settings Utility window appears To launch the Wireless Setting Utility from the Microsoft Windows desktop 1 Install the device utilities following the steps in Installing the Utilities earlier in this section 2 F...

Page 21: ...e Wireless Setting Utility To configure the device 1 The utility auto detects and displays the DPW941 Ethernet adapter settings Click Configure to continue 2 Log on to the configuration window using the password admin Check the Remember my password option and then click OK ...

Page 22: ...Icon Description Table ICON Indicates that the wireless network is an access point with no encryption the wireless network is an access point with enabled encryption the DPW941 is connected to this access point with no encryption the DPW941 is connected to this access point with enabled encryption the wireless network is a wireless device with no encryption the wireless network is a wireless devic...

Page 23: ...ed in step 3 now appears in the Preferred Networks Profiles field Important If the selected network has encryption enabled use the Encryption tab to set the DPW941 encryption settings the same with the selected network The encryption settings of the network and the DPW941 must be the same to establish connection 6 In the Preferred Network Profiles area select the same network you selected in step ...

Page 24: ... WebSTAR DPW941 Wireless Ethernet Adapter 23 7 The DPW941 attempts to connect to the selected wireless network 8 When connection is established the utility displays the DPW941 status Click Finish to close the utility ...

Page 25: ...TAR DPW941 Wireless Ethernet Adapter is connected Important This IP address must be between 192 168 1 2 and 192 168 1 256 Complete these steps to adjust the TCP IP settings of the network adapter 1 Right click the My Network Places icon in the Windows desktop then select Properties from the pop up menu The Network and Dial up Connections window opens 2 Right click the network adapter used by the W...

Page 26: ...l TCP IP item to display the Internet Protocol TCP IP Properties window 4 Check the Use the following IP address option and then enter the IP address for the network adapter The IP address must be 192 168 1 X X can be any number between 2 and 254 that is not used by another device in your network ...

Page 27: ... 255 255 255 0 Click OK when finished 6 After changing the TCP IP settings if you are prompted restart your system 7 Apply power to the DPW941 immediately after rebooting 8 For advanced configuration of the DPW941 go to Launching and Using the Web Configuration Utility next in this guide ...

Page 28: ...ick Configure when the Wireless Setting Utility window opens 3 Log on to the configuration window using the default password admin then click OK 4 Disable your proxy settings on your PC if necessary Refer to the Windows Help for detailed instructions 5 Click the Advanced tab and then click the Web Configuration Utility button 6 When prompted enter the default password admin check the Remember my p...

Page 29: ...etailed instructions 3 Type http 192 168 1 1 on the address bar of the browser and then press Enter Important This option requires you to change the IP address of the LAN adapter where the DPW941 is connected Make sure the IP address of the DPW941 and your computer are on the same subnet Go to To adjust TCP IP settings earlier in this guide for detailed instructions for changing the IP address 4 G...

Page 30: ...age when setting the DPW941 SSID operating mode channel station mode transmission rate preamble or security You can also use this page when enabling the MAC cloning and button scan mode features Simple Setup Page Example The Web Configuration utility Simple Setup page opens when you launch the Web Configuration utility The following illustration shows an example of the Web Configuration utility Si...

Page 31: ...lows you to select the device wireless standard while in Ethernet adapter mode Selecting 802 11b g allows the device to connect to both wireless standards Transmission Rate Allows you to adjust the data transmission rate between the DPW941 and the access point wireless device Preamble Allows you to set the preamble mode for a 2 4GHz 11Mb network to Long Short or Auto The default preamble mode is L...

Page 32: ...haracters Wired Equivalent Privacy Temporal Key Integrity Protocol Pass Phrase Allows you to type a combination of up to 64 letters numbers or symbols in the Pass Phrase field The utility uses an algorithm to generate four WEP keys based on the typed combination Default Key Allows you to specify the default WEP encryption key in the Default Key field MAC cloning Allows the WebSTAR DPW941 Wireless ...

Page 33: ...nt Infrastructure mode or wireless device Ad hoc mode saved in the Profile Table of the configuration utility or in your location Save the profile of the wireless connection using the Site Survey window For details see Saving Wireless Networks in the Profile Table later in this guide Important You must save at least one wireless connection profile before using the Button Scan Mode ...

Page 34: ...e Table Press the Reset button once to connect to the first wireless connection in the Profile Table Press the Reset button again to connect to the second wireless connection and so on For example if you have three saved profiles in the Profile Table the WebSTAR DPW941 Wireless Ethernet Adapter automatically connects to the first profile Press the Reset button to connect to the second saved profil...

Page 35: ...nection SSID operating mode and encryption settings You can use this information when you connect to an available wireless connection in the Site Survey table Site Survey Lists the available wireless networks within the device range The table displays the following wireless network information BSSID The Basic Service Set Identifier BSSID is the IEEE MAC address of the wireless network SSID SSID Re...

Page 36: ...rk with a known SSID and disabled encryption 1 From the Site Survey table identify the wireless network you intend to join Note Take note of the icon preceding the wireless network for easy identification See the icon table on page 21 for detailed icon descriptions 2 Click the down arrow at the Select a Site to join field to select the number of the wireless network you intend to join and then cli...

Page 37: ...tend to join 2 Click the down arrow at the Select a Site to join field to select the number of the wireless network you intend to join and then click the Join button 3 Click OK when the following window appears Note Obtain the wireless network SSID from the network administrator 4 Enter the SSID of the wireless network in the SSID field and then click Apply A message appears in the browser indicat...

Page 38: ... to select the number of the wireless network you intend to join and then click the Join button 3 Click OK when the following window appears Note Verify the wireless network SSID and encryption settings with the network administrator 4 Enter the SSID of the wireless network and then select the Authentication Method and Encryption When done enter the encryption keys in the key fields and then click...

Page 39: ...to join field to select the number of the wireless network you intend to join and then click the Join button 3 Click OK when this window appears Note Verify the wireless network encryption settings with the network administrator 4 Select the Authentication Method and Encryption of the wireless network you intend to join and then enter the encryption keys in the key fields Click Apply when finished...

Page 40: ...y page to view the Profile Table Note Saved wireless networks are preceded by an icon for easy identification See the icon table on page 21 for detailed icon descriptions To save a wireless network in the Profile table Complete these steps to save a wireless network in the Profile Table 1 From the Site Survey page select the wireless network you intend to join 2 Click the down arrow at the Select ...

Page 41: ...t Adapter is associated with the wireless network click the Save button The Profile Table appears with the saved wireless network 4 Click Back to return to the previous page Note The saved wireless networks in the Profile Table correspond to the number of profiles available for the Button Scan Mode feature ...

Page 42: ...tworks in the Profile Table then two profiles are available for button scanning Note The profile number represents the sequence of the saved wireless networks in the profile table Refer to Using the Button Scan Mode Feature earlier in this guide for details on the Button Scan Mode feature ...

Page 43: ...ess network is deleted 4 Click the Back button to return to the previous window Restoring the Default Values The following are the default values of the WebSTAR DPW941 Wireless Ethernet Adapter when deployed in Ethernet adapter mode You may restore these values by pressing the Reset button for more than 5 seconds Parameter Default Value Wireless Interface SSID Operating Mode Channel Station Mode T...

Page 44: ...ord To upgrade the firmware Note The Power LED blinks continuously when the firmware is corrupted or when the firmware upgrade fails Complete these steps to upgrade the firmware on the DPW941 1 Download and save the latest firmware from the WEBSTAR Web site 2 Launch the Web Configuration Utility and then go to the Firmware Upgrade page 3 Click the Browse button to locate the new firmware file 4 Cl...

Page 45: ...pe the new password in both the New Password and Retype New Password fields and then click Apply 2 A message appears indicating that you have successfully changed the log on password The browser refreshes with the new password Note Use your new password when launching both the Wireless Setting configuration window and the Web Configuration utility ...

Page 46: ...e steps to restore the firmware in the WebSTAR DPW941 Wireless Ethernet Adapter 1 Visit the WebSTAR Web site to download the latest firmware for the device 2 Launch the Firmware Restoration utility from the Microsoft Windows desktop by clicking Start All Programs WebSTAR Wireless Ethernet Adapter Firmware Restoration Result The Firmware Restoration window appears 3 Click the Browse button to locat...

Page 47: ...Make sure the computer s wireless LAN adapter is set to Infrastructure mode 4 Establish connection with the DPW941 5 Set the IP configuration of the computer to establish connection to the local network Verify your connection Note Use the Wireless Setting Utility to change the DPW941 SSID or encryption settings Replacing the computer Ethernet Connection Complete these steps to use the DPW941 to re...

Page 48: ...Connect one end of the supplied RJ 45 cable to the Ethernet port of the device and the other end to the Xbox PlayStation 2 or set top box Ethernet port 4 Set the IP address of the Xbox PlayStation 2 or set top box to establish connection to the local network Verify your connection Note Make sure the DPW941 MAC cloning feature is enabled when using the DPW941 in this setup Use the Wireless Setting ...

Page 49: ...t connection sharing matrix If your Internet connection is Then Number of Internet connections DSL with dynamic IP address PPPoE account The Internet Service Provider ISP automatically assigns the IP address using PPPoE dial up Depends on the ISP DSL with static IP address Set the IP address of the other computer s to the provided static IP address Depends on the ISP DSL Cable with a router and en...

Page 50: ...e behind a metal object Clear obstacles between the access point and the device Try moving the client closer to the WebSTAR DPW941 Wireless Ethernet Adapter to see if the throughput increases Consider adding a second WebSTAR DPW941 Wireless Ethernet Adapter to implement roaming I cannot access the WebSTAR DPW941 Wireless Ethernet Adapter Web configuration page To access the WebSTAR DPW941 Wireless...

Page 51: ...ade page in the Web Configuration utility to update the WebSTAR DPW941 Wireless Ethernet Adapter The WebSTAR DPW941 Wireless Ethernet Adapter Power LED blinks continuously for more than a minute Power the DPW941 off and then on again and observe if the Power LED stops blinking If the blinking continues you need to restore the WebSTAR DPW941 Wireless Ethernet Adapter firmware Use the Firmware Resto...

Page 52: ...Protected Access WPA Data transfer rate 802 11g 54 Mbps with auto fallback to 48 Mbps 36 Mbps 24 Mbps 18 Mbps 12 Mbps 9 Mbps and 6 Mbps 802 11b 11 Mbps with auto fallback to 5 5 Mbps 2 Mbps and 1 Mbps Technology Octagonal Frequency Division Multiplexing OFDM Direct Sequence Spread Spectrum DSSS Device Driver and Configuration Utility Wireless Setting Utility and Firmware Restoration utility runnin...

Page 53: ...p or wall mount installation Dimensions 86mm x 62mm x 17mm Compatibility Compatible with IEEE 802 11b and 802 11g devices Power Requirements DC power using the supplied power cable and plug or USB powered Antenna Two internal 3D Inverted F antennas LED Indicators Ethernet Wireless Power Safety and Regulatory Approvals FCC VCCI CE TELEC JATE ...

Page 54: ... IEEE 802 3 standard Ethernet is normally a shared media LAN i e all the devices on the network segment share total bandwidth Ethernet networks operate at 10 Mbps using CSMA CD to run over 10BaseT cables Gateway A network component that acts as an entrance to another network IEEE 802 11 The IEEE 802 xx is a set of specifications for LANs from the Institute of Electrical and Electronic Engineers IE...

Page 55: ...Hertz Hz equivalent to the older unit of cycles per second One megahertz MHz is one million Hertz One gigahertz GHz is one billion Hertz The standard U S electrical power frequency is 60 Hz The AM broadcast radio frequency band is 0 55 1 6 MHz The FM broadcast radio frequency band is 88 108 MHz Wireless 802 11 LANs operate at 2 4 GHz SSID Service Set ID A group name shared by every member of a wir...

Page 56: ...uencies and channel ID CH ID numbers are shown in the following table DSSS PHY frequency channel plan Regulatory Domain CH ID Frequency X 10 FCC X 30 FCC X 40 MKK 1 2412 MHz Yes Yes Yes 2 2417 MHz Yes Yes Yes 3 2422 MHz Yes Yes Yes 4 2427 MHz Yes Yes Yes 5 2432 MHz Yes Yes Yes 6 2437 MHz Yes Yes Yes 7 2442 MHz Yes Yes Yes 8 2447 MHz Yes Yes Yes 9 2452 MHz Yes Yes Yes 10 2457 MHz Yes Yes Yes 11 246...

Page 57: ...WebSTAR Model DPW941 Wireless Ethernet Adapter User s Guide 56 Regulating bodies and allowed channels Country Regulating Body Allowed channels Unites States FCC 1 11 Europe ETSI 1 13 Japan MKK 1 14 ...

Page 58: ...this document is subject to change without notice No part of this document may be reproduced in any form without the express written permission of Scientific Atlanta Inc Software Use Notice The software described in this document is copyrighted and furnished to you under a license agreement You may only use or copy this software in accordance with the terms of your license agreement Firmware Use N...

Page 59: ...rference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interfe...

Page 60: ...your cable service provider Scientific Atlanta Inc 5030 Sugarloaf Parkway Box 565447 Lawrenceville GA 30042 770 236 5000 www scientificatlanta com Product and service availability subject to change without notice 2005 Scientific Atlanta Inc All rights reserved April 2005 Printed in USA Part Number 738183 Rev A ...

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