Troubleshooting the WebSTAR DPW941 Wireless Ethernet Adapter
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Troubleshooting the WebSTAR DPW941 Wireless Ethernet Adapter
This troubleshooting guide provides solutions to some common issues that you may encounter while installing or
using WebSTAR DPW941 Wireless Ethernet Adapter. These issues require simple troubleshooting that you can
perform by yourself. Contact WebSTAR Technical Support at 1-800-722-2009 and select prompt 2 if you
encounter issues not mentioned in this section.
Troubleshooting Tips
Issue Action
The WebSTAR DPW941 Wireless
Ethernet Adapter does not power
up.
•
Use a test meter to measure the
voltage output of the power source
through the power plug.
•
Verify that the power plug is
properly connected to the DPW941.
The throughput seems slow.
•
Avoid placing the device behind a
metal object. Clear obstacles
between the access point and the
device.
•
Try moving the client closer to the
WebSTAR DPW941 Wireless
Ethernet Adapter to see if the
throughput increases.
•
Consider adding a second
WebSTAR DPW941 Wireless
Ethernet Adapter to implement
roaming.
I cannot access the WebSTAR
DPW941 Wireless Ethernet Adapter
Web configuration page.
•
To access the WebSTAR DPW941
Wireless Ethernet Adapter Web
configuration page, your computer
must have the same subnet as that
of the WebSTAR DPW941 Wireless
Ethernet Adapter.
•
Adjust your network if your
computer’s subnet does not match
that of the WebSTAR DPW941
Wireless Ethernet Adapter.
•
The default IP address of the
WebSTAR DPW941 Wireless
Ethernet Adapter is
192.168.1.1
. In
some cases when the WebSTAR
DPW941 Wireless Ethernet Adapter
in Ethernet adapter mode joins an
access point network with the same
IP address, you must reset the
WebSTAR DPW941 Wireless
Ethernet Adapter to access the Web
Configuration utility again.
