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PowerVu D9834/D9835 Satellite Receiver User’s Guide  4007520 Rev B 

Changing the Lock Level 

Receiver lock levels are password-protected. When an attempt is made to change the lock 
level setting, a password prompt is displayed. After the correct password is entered, you 
can change the lock level setting. If lock level 3 is currently set and 

MENU

 button is 

pressed, a pop-up window is displayed with a password prompt. After the correct pass-
word is entered, the Main Menu appears, and the receiver Lock Level is automatically set 
to Level 0.   

If the incorrect password is entered (any lock level setting), a message box appears on-
screen to confirm an invalid password entry, and access to the Main Menu (in the case of 
lock level 3), or to the lock levels option is denied. A Password prompt also appears 
when changing the password.  

 
 
Lock Levels 

 

Level Description 

All settings unlocked (receiver lockout disabled) 

All settings unlocked except Factory Reset and Password 
options 

All settings unlocked except Preset & LNB Setup and Au-
dio/Video options 

All settings locked (access via password only) 

All settings locked (access via remote terminal or PNC uplink 
signal only) 

To change the Lock Level… 

 Move 

to 

Change

 

Lock Level

 

and press 

OK

.  

 

Enter a valid lock level (number) and then press 

OK

. You can also 

press the 

/

 arrow buttons to display the available settings 

(lock levels are displayed from 0 through 3). The default setting is 
0.  
A pop-up window appears for entering the current password.  

 

Enter the current password and press 

OK

 

to save the setting (for 

security, a default character is substituted for each button 
pressed).  

 

Exit the menus and return to video. 
 

 

IMPORTANT 

 

A virtual channel displayed for 20 seconds or more automati-
cally becomes the current (Last) channel. As Lock Level 3 
disables most Lock Level 0 functions (including channel 
changes), perform this action before changing the current 
Lock Level setting to 3). 

 

Menu options appear grayed-out if disabled by the current lock level setting.  

Summary of Contents for PowerVu D9834

Page 1: ...PowerVu Model D9834 and D9835 Satellite Receivers User s Guide...

Page 2: ...of Dolby Laboratories Inc Imitext is a trademark of Screen Subtitling Systems Limited The DVB logo is a trademark of the DVB Digital Video Broadcasting Project All other trademarks shown are trademar...

Page 3: ...unding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and a third grounding prong The wide blade or the third prong are provided for your...

Page 4: ...maged in any way f The product exhibits a distinct change in performance 19 Replacement Parts When replacement parts are required be sure the service techni cian uses replacement parts specified by Sc...

Page 5: ...enna you have If your satellite antenna installation includes a dual port LNB both RF coaxial cables must be routed to the grounding block When connecting RF coaxial antenna cables to the grounding bl...

Page 6: ...atus Do not push objects through openings in this apparatus Refer servicing to qualified personnel only Attention Afin d viter tout incendie ou choc lectrique Ne laissez pas cet appareil sous la pluie...

Page 7: ...ing To ensure reliable operation do not block or cover these openings by placing this apparatus on a bed sofa rug or any similar surface or by placing entertainment apparatus lamps books or other obje...

Page 8: ...he einer Heizquelle stehen Vermeiden Sie das Ger t in einem geschlossenen Platz aufzustellen z B Schrank wo ausreichende Ventilation nicht m glich ist Stellen Sie das Ger t auf eine stabile und schwin...

Page 9: ...e terminal in your apparatus proceed as follows 1 The wire which is coloured blue must be connected to the terminal which is marked with the letter N or coloured black 2 The wire which is coloured bro...

Page 10: ...are made available Changing the Video Standard or resetting the receiver to the default factory settings may cause TV video to display improperly Receiver Startup Check your installation Check that y...

Page 11: ...d Acquired message is displayed asking you to save the setting Select Yes and then press OK to save the setting and return to the Main Menu Press MENU to exit to video b If the dish has not been align...

Page 12: ...xii PowerVu D9834 D9835 Satellite Receiver User s Guide 4007520 Rev B Rear Panel Connections D9834 Receiver D9835 Receiver...

Page 13: ...not obligated to accept any costs related to the return of goods including freight customs duties or brokerage fees incurred by the customer This warranty is voided if a product is modified altered o...

Page 14: ...ange of implementation possibilities of the applicable standards Scientific Atlanta disclaims all statutory and implied warranties such as warranties of merchantability and fitness for purpose In no e...

Page 15: ...you get started 2 Setting the TV Video Format 3 Remote Control Functions 4 Using Menus 6 About using the on screen menus 6 About saving changes 7 About the current channel 7 Main Menu 8 Preset LNB Se...

Page 16: ...IP Address 30 Adding or Deleting Unicast IP Addresses 31 Adding or Deleting Multicast IP Addresses 32 Diagnostics 33 Performing Over the Air Downloads 33 Appendix A Specifications 35 Ordering Informat...

Page 17: ...video audio and VBI It provides a cost effective variable rate solution to transition existing analog services to digital Additional features available on the Model D9834 receiver include IP data and...

Page 18: ...is displayed on the front panel When switched off standby mode a flashes regularly MENU Enter Menu mode or return to video Go back to previous menu SELECT Selects menus Enters or exits edit mode In M...

Page 19: ...r front panel at the same time Press SELECT and CH again The video format is displayed on the receiver front panel e g NTSC PAL etc Press CH until you display your video format Each change is viewable...

Page 20: ...ated on the front panel see Front Panel Controls Display The following remote control buttons are not used Sleep Favorite Last Guide Prev Day Next Day PPV Back Pause and Fwd Button Function POWER Turn...

Page 21: ...eric character entry for Name field on on screen menus similar to keys on tele phone keypad If an entered value is out of range or conflicts with an other setting a pop up message displays information...

Page 22: ...in menus you can change the current receiver settings and or display other menus Some menus contain setup information which is available for viewing only and cannot be changed Numbered menu options ar...

Page 23: ...changes made Saved changes are used to update the current receiver settings Discarding changes restores the previously saved settings If you are prompted to save settings select YES to save the new se...

Page 24: ...and change Presets and set up the LNB Dish Setup provides an audio and graphical aid for dish point ing alignment Audio Video Setup to set the TV channel to display video on your TV the video format e...

Page 25: ...NB Setup Setting up your Satellite receiver for normal operation requires setup of LNB signal pa rameters used by the receiver to lock onto the signal Selection Options Description Default 18 For H po...

Page 26: ...q Xover use LO2 22 kHz tone is On L01 Note If you enter an invalid frequency setting or a setting that does not correspond to the selection a pop up message such as Input value out of range is display...

Page 27: ...menu provides graphical and audible assistance for dish pointing such as Network Name confirms your network signal has been acquired Signal Lock indicates the signal synchronization status Signal Qual...

Page 28: ...ed on the Main Menu and both numerically and graphically on the Dish Setup Menu Certain receiver settings can cause signal loss or degradation which can compromise video or audio information or data T...

Page 29: ...decoder settings aspect ratio and subtitle language controls can be set using this sub menu Menu Settings Selection Options Description Default NTSC For 525 line systems PAL B G PAL I PAL D For 625 li...

Page 30: ...ng is normally used for analog cable modulators when limited dynamic range is desired RF MODE Video Format The video format is set to the standard format for your country If you attempt to change the...

Page 31: ...correctly display video on 4 3 systems and vice versa Menu Settings Selection Options Description Default TV Aspect Ratio 4 3 16 9 The aspect ratio of the intended TV system 4 3 None No conversion 16...

Page 32: ...Picture Format 4 3 4 3 None None 4 3 4 3 4 3 Auto None Same as above 4 3 4 3 4 3 L B None Same as above 4 3 4 3 4 3 F H None Same as above 4 3 4 3 4 3 P B None Same as above 4 3 4 3 14 9 None Same as...

Page 33: ...V Picture Format 16 9 16 9 4 3 F H None Same as above 16 9 16 9 4 3 P B None Same as above 16 9 16 9 14 9 None Same as above 16 9 16 9 16 9 F W None Same as above 16 9 4 3 None None 16 9 Compressed 16...

Page 34: ...guages select the program mode either Imitext or DVB subtitling formats or switch control Off or On Auto Menu Settings Selection Options Description Default Auto Displays text in the color transmitted...

Page 35: ...o 43 different languages English On Functions as an Auto setting DVB subtitles are displayed when only DVB subtitles are transmitted on the channel and likewise Imitext subtitles are displayed when on...

Page 36: ...virtual channel services are provided via PowerVu Network Centre PNC sys tem software and broadcast facility equipment and are decoded by the receiver You can view available subscriber services for a...

Page 37: ...eens are Administration to display and control the Lock level date and time and other settings Versions to view detailed information about the installed receiver software Ethernet to configure the rec...

Page 38: ...iver to restore the receiver to its normally operating state without changing receiver settings or to select another applica tion code Change CA Mode to view Free to air or PowerVu scrambled ser vices...

Page 39: ...ion when changing the password as this operation cannot be undone If the password is lost or is unavail able contact your local service provider for assistance To change the Password Go to Password an...

Page 40: ...disabled 1 All settings unlocked except Factory Reset and Password options 2 All settings unlocked except Preset LNB Setup and Au dio Video options 3 All settings locked access via password only 4 Al...

Page 41: ...ceiver is shipped with a remote control as a standard feature It is optional for the Model D9835 receiver It is shipped enabled to control the receiver If you want to disable the remote control and us...

Page 42: ...alternate application code or need to reboot the receiver for any other reason you can perform this function without changing any settings To reboot the receiver Go to Reboot Receiver and press OK A...

Page 43: ...27 To change the Conditional Access CA mode Go to Change CA Mode and press OK A pop up message appears showing the current setting as shown below Choose the setting you want Press the arrow buttons to...

Page 44: ...r User s Guide 4007520 Rev B Versions This screen displays detailed information about the receiver software Move the Hardware and press OK to display the Hardware versions screen This screen provides...

Page 45: ...Description Default MAC Address MAC address assigned to the Ethernet interface at the time of manufacture IP Address IP Address assigned to the receiver in a network Subnet Mask Subnet Mask defines th...

Page 46: ...hen enabled On other network devices can request specific unicast IP addresses to be filtered The receiver dy namically accepts up to 10 unicast IP address requests from other devices Off Changing the...

Page 47: ...ses Go to IP Unicast Setup and press OK to display the Unicast IP Setup sub menu Press Add A pop up window is displayed Enter a Unicast IP address using the numerical keys followed by the Subnet Mask...

Page 48: ...lect Add A pop up window is displayed Enter a Fixed Multicast IP address using the numerical keys and then press OK If an invalid number is entered the message Input value out of range is displayed On...

Page 49: ...air downloads are controlled by the uplink This feature is Always enabled so that the uplink performs downloads to the receiver when necessary Use this feature if you want to control over the air dow...

Page 50: ...tantaneous download The state changes to Never once the download is complete Never Use only when downloads are not required Go to Restart DL and press OK to start an over the air download You can go t...

Page 51: ...C band and Ku band Impedance 75 Analog Outputs Analog Video Output Number of Channels One Connector Type RCA Video Decompression Type MPEG 2 4 2 0 Level 1 0Vpp 10 Video Standard NTSC PAL B G I D M N A...

Page 52: ...21 6 cm D Weight 5 lbs 2 2 kg approx Power Voltage Range 100V to 240V AC Line Frequency 50 60 Hz Power Consumption 35W max LNB Power on satellite input 13V 18V 350 mA max Ordering Information Model D...

Page 53: ...the POWER button on your remote control 2 Scrambled channel not decoded Your subscriber ser vices may not be au thorized for the chan nel Check that your sub scriber services are cur rently authorized...

Page 54: ...ived As above 8 Blackout message is displayed Subscriber services are not authorized due to local blackout As above 9 Blank black screen is dis played after exiting to video from menus Channel 0 displ...

Page 55: ...e for one or more or all channels is tem porarily affected by transmission prob lems or due to a tem porary solar distur bance Press the button on the receiver front panel or press the POWER button on...

Page 56: ...o specific channels channels 3 or 4 for NTSC M US standard or channels 28 through 47 for PAL standard Your local service provider can identify the correct TV tuner and TV channel set ting to use set o...

Page 57: ...please check our support website http www sciatl com customers services_contentdist_numbers htm Media Networks customers who call a Customer Support Center are asked specific ques tions in order to id...

Page 58: ...ps perform following steps Notify Scientific Atlanta of the problem immediately providing the model number and serial number of the equipment plus details of the problem On receipt of this informa tio...

Page 59: ...der if available Date the product was received Brief description of problems Repackage the product using the original carton and packing materials if possible If the original packaging is not availabl...

Page 60: ...from that to which the receiver is connected Contact your dealer reseller or an experienced radio TV technician for help The user may find the booklet Interference handbook prepared by the Federal Co...

Page 61: ...thods of Measurement of Radio Interfer ence Characteristics of Information Technology Devices EN 50024 1998 Information technology equipment Immunity character istics Limits and methods of measurement...

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Page 64: ...Notices section of this document for a list of the Scientific Atlanta trademarks used in this document All other trademarks shown are trademarks of their respective owners Product and service availab...

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