Troubleshooting
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EN
· 30.30.01.02851 · 01 · 03/22
Fault
Cause
Measure
Check valves and flow restrictors
contaminated
Remove the valve film and clean the
gripper; replace the valve film if necessary.
Use a sealing plate with integrated filter
screen.
Filter screen in front of the plug-in
ejector closed with dust (FXP-i)
Take out the plug-in ejector and remove the
dirt. Use a sealing plate with integrated
filter screen.
Build-up of dust in the filter screen on
the suction connection (FMP-i)
Screw off the suction connection, take out
the filter screen and remove the dirt.
The area gripper is not pressed firmly
enough onto the workpieces to be
lifted
Press more firmly
(the sealing plate/suction cup should be
compressed by at least 40%; this applies
especially for
suction cups)
Too short retention time for the area
gripper when picking up the
workpiece
Extend the retention time
Too fast or jerky lifting of workpieces
Optimize the motion. Avoid acceleration
peaks (especially when lifting the
workpieces)
The workpieces to be lifted are not
suitable for an area gripper with
sealing plate (e.g. thin cardboard
boxes, goods wrapped with thin film,
etc.)
Use a different gripping system,
e.g. an area gripper with suction cups.
Sealing plate wears out
very quickly
It is set down on the workpiece at an
angle or is dragged across the
workpiece
Set it down vertically on the workpiece to
be lifted
Power supply disrupted
Electrical connection
Make sure device is properly connected to
power
No communication
Incorrect electrical connection
Check electrical connection and pin
assignment
Higher-level controller not correctly
configured
Check the controller configuration
IODD connection does not work
Check the IODD
No NFC communication
NFC connection between area gripper
and reader (e.g. smartphone) not
correct
Hold the reader at the intended position on
the area gripper
NFC function on reader (e.g.
smartphone) not activated
Activate NFC function on reader
NFC deactivated on area gripper
Activate NFC function on the area gripper
Write operation canceled
Hold the reader at the intended position on
the area gripper
No parameters can be
changed using NFC
PIN code for NFC write protection
activated
Enable NFC write permissions
Area gripper is not
responding
No power supply
Check electrical connection and pin
assignment
