Troubleshooting
BASCSOUL_EN
V02 | 10.2017
110
Brewing unit idle current
Even when the brewing unit is
not running, it must consume
a minimal amount of current.
If it does not, there is a fault.
This may be due to the brew-
ing unit, the power board or
the wiring.
► Check the brewing unit for blockages.
► If the fault persists, contact your service part-
ner.
Brewing unit time out
The brewing unit does not
have a press switch for the
"home position". The position
of the brewing cylinder is de-
tected by measuring the cur-
rent value. The following
peak values are detected: up-
per and lower position
The following time out is de-
fined: If, after a movement of
the brewing unit, a current
peak is not detected within
10 sec, the "Brewing unit time
out" error is displayed.
► Contact your service partner.
Water flow error
While a coffee product is be-
ing dispensed, the flow meter
performs fewer than the de-
fined number of minimum ro-
tations. It is likely there is a
blockage or partial blockage
somewhere in the water sys-
tem.
► Check the level of the drinking water tank or
the condition of the mains water supply.
► Check the internal or external drinking water
tank (saturation of the filter reduces the wa-
ter flow).
► Check whether the upper plunger is blocked
or partially congested.
► Check the grinding setting.
If the grinding setting is too fine, this can inhibit
or completely block the water flow.
► If the fault persists, contact your service part-
ner.
Steam boiler supply error
The level sensor detected a
low level in the steam boiler.
An attempt was made to fill
the boiler. However, no water
was detected by the level
probe within 60 sec. Filling is
aborted.
The dispensing of beverages
that require steam is disa-
bled.
► Contact your service partner.
Modbus BP processing
error
Communication error be-
tween power section and
touch screen.
► Contact your service partner.
Modbus MV processing
error
Communication error be-
tween manometer and touch
screen.
► Contact your service partner.
Modbus MR processing
error
Communication error be-
tween cooling unit and touch
screen.
► Check the cooling unit and machine wiring.
► Contact your service partner.
Co
de
Display message
Cause
What to do
