
Section 4: Cleaning and Maintenance
XL400/410e Operator’s Manual
Page 4-3
4.3 CLEANING THE PRINT HEAD, PLATEN, ROLLERS AND SENSORS
Supplies needed: SATO SA070 Cleaning Kit
1. Turn the printer Off.
2. Release the print head by rotating the
green Head release lever
counterclockwise.
3. Moisten a cotton swab with SATO
Thermal Print Head and Platen Cleaner.
4. Carefully rub the cotton swab over the
length of the print head and along and
around the Platen and Ribbon Rollers.
5. Release the Media Hold Down by lifting up
on the green plate marked “Push”.
6. Moisten a cotton swab with SATO
Thermal Print Head and Platen Cleaner.
7. Use the swab to clean the Nip Roller,
Feed Roller, Label Sensor and Tag
Sensor.
8. Place the Cleaning Sheet under the Print
Head (dull side up) and close the Print
Head.
9. Slowly pull the Cleaning Sheet out of the
printer.
Ribbon
Roller
Head
Platen
Roller
Nip Roller
Label Sensor
Tag Sensor
Feed Roller
Cleaning Sheet
Print Head