125
Display/Problem
Cause
Solution
Err 31
Interface handshake interrupted
Transmit XON, then CTS
Print fct. blocked
(XOFF, CTS)
Ref.wt. too light
Error in storing reference weight
Weight too light or there is no sample
(with the counting or weighing-
on the balance
in-percent application)
Cannot update
Reference updating not possible
See “Counting” in “Operation” for reference
(with the counting application)
updating criteria
Not a number
xxxxx
Too low
Input wrong (with any application pro-
Follow the instructions for the application
xxxxx
Too high
gram), e.g., alphabetic input not allowed
programs
Too many char.
Input text too long
Allowable text lengths, incl. decimal point:
– S ID, NUM, L ID,
ID: max. 20 characters
– W ID: max. 14 characters
Wrong line format
Configured printout, printout memory
Select the 22-character format
and 16-character format selected
Limits unequal
Unit entered for tolerance limits in check-
Adjust tolerance limits
for unit
weighing different from the appl. used
Equation too long
Equation exceeds 28 characters
Limit equation to 28 characters
informulation
Err 10
x
Key is stuck
Release key or
Key pressed when switching on the balance:
Contact your local
x =
1
:
(F1, F2, F5, F6),
c
Sartorius Service Center
x =
2
:
d
, (F3),
0
,
3
,
4
,
9
x =
3
:
2
,
5
,
6
,
.
,
r
,
w
-right
x =
4
:
1
,
7
,
8
, (F4),
a
,
w
-left
“Checkerboard” pattern displayed
o
key was pressed when turning on
continuously
the balance, or is stuck
Err 320
Operating program memory defective
Contact your local Sartorius
Service Center
Err 340
Operating parameter (EEPROM)
Turn the balance off, then back on
is wrong
again. If this error remains displayed,
RAM lost data
please contact your local Sartorius
Factory settings deleted
Service Center
Err 341
Battery needs to be rechearged
Leave the balance power on for at
least 10 hours
No WP
Weighing platform is defective
Contact your local Sartorius Service Center
blocked
Function blocked
none
The special code
J
None of the keys has been pressed
Press a key
remains displayed
since the balance was turned on
The weight readout
Unstable ambient conditions
Set up the balance in another area
changes constantly
Too much vibration, or the balance
Change Setup configurations to adapt
is exposed to a draft
the balance to the ambient conditions
A foreign object is caught between
Remove the foreign object
the pan and the balance housing
The weight readout is
The balance has not been
Calibrate/adjust the balance
obviously wrong
calibrated/adjusted
The balance was not tared before weighing
Tare before weighing
The balance is not level
Level the balance
The dust cover is caught under the
See “Replacing the Dust Cover” in
weighing pan
the chapter “Care and Maintenance”
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