46
The Sapling Company, Inc.
1633 Republic Road
Huntingdon Valley, PA 19006
USA
P. (+1) 215.322.6063
F. (+1) 215.322.8498
www.sapling-inc.com
IP Monitor Software - Error messages
1.
Characters are Red
- When the characters of a clock have turned red, then the clock has not sent its
status within the last 10 minutes.
2.
Characters are Gray
- When the characters of a clock have turned gray, then the clock was once
displayed on the IP Monitor, but upon launching the IP Monitor program this most recent time, the clock
cannot be found on the network.
3.
Characters are Black
- When the characters of a clock are black, this means that the clock is
working normally.
4.
“Unknown” MAC Address
- An IP device with older software will report its MAC address as
“Unknown”. This is a result of the data sent by the older software in the device. It does not indicate an
error with the clock.
1
2
3
4
S y n c h r o n i z e d C l o c k S y s t e m s
