Santec SNC-8322HO User Manual Download Page 3

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User manual
SNC-8322I / SNC-8322HO

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Table of contents

Safety precautions

Safety instructions

About this user manual

Quick installation guide

PART I: CAMERA CONNECTIONS, INSTALLATION, TECHNICAL SPECIFICATIONS

1. General

1.1 Included items

1.2 System requirements

1.3 Dimensions

1.4 Connectors

2. Camera installation

2.1 Ceiling mount

2.2 Connect to power

2.3 Connect Ethernet cable

2.4 Connect alarm I/O

2.5 Connect audio

2.6 Built-in heater (only SNC-8322HO)

3. Software installation

3.1 Access the camera: Install SanWebAX software

3.2 Software/firmware updates

4. Video resolution setup

4.1 Define settings

4.2 Video formats

5. Technical specifications

Appendix: Internet security setup

Summary of Contents for SNC-8322HO

Page 1: ...Version 2 1sfi 0213 engl A5 USER MANUAL 2 mega pixel Full HD IP speed dome Models SNC 8322I SNC 8322HO SNC 8322I SNC 8322HO...

Page 2: ...c video com All rights reserved This publication may not be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise...

Page 3: ...ncluded items 9 1 2 System requirements 9 1 3 Dimensions 10 1 4 Connectors 11 2 Camera installation 12 2 1 Ceiling mount 12 2 2 Connect to power 13 2 3 Connect Ethernet cable 13 2 4 Connect alarm I O...

Page 4: ...2 FTP server 53 2 3 4 3 HTTP server 54 2 3 5 Alarm IO management 55 2 3 6 Motion detection 58 2 3 7 Tampering 62 2 3 8 Storage management 65 2 3 9 Recording 67 2 3 10 View information 68 2 3 10 1 View...

Page 5: ...be of sufficient magnitude to constitute a risk of electric shock to a person Warning This symbol is intended to alert the user to the presence of important operating and maintenance servicing instru...

Page 6: ...hould only be operated from the type of power source indicated on the marking label If you are not sure of the type of power supplied at the installation location please contact your local dealer An a...

Page 7: ...ortion outshine of the entire image on the monitor This artifact is not an error but a particularity of semiconductor CCDs when they are directly exposed to a powerful light source If the camera is op...

Page 8: ...til the fixing screw is in the right position and you can screw it tight to the bracket 5 Put the housing top back and screw it tight 6 Insert the CD included in the delivery into your PC laptop and i...

Page 9: ...e mount Additional items for SNC 8322HO 1x Rubber rain protection 1x Lubricant 1 2 System requirements To control the IP camera via the web browser please ensure your PC has a good network connection...

Page 10: ...ser manual SNC 8322I SNC 8322HO _________________________________________________________________________________ 10 1 3 Dimensions SNC 8322I SNC 8322HO All dimensions in mm Drawings not true to scale...

Page 11: ...tors SNC 8322I SNC 8322HO A RJ 45 connector B Alarm I O C Power D Micro SD card slot E Reset to factory default Keep camera connected to power Use a pointed device to press onto the reset button and h...

Page 12: ...ceiling is strong enough to carry the weight of the speed dome 4 Lead the cables from the ceiling through the bracket 5 Screw the bracket to the ceiling using the included screws If these screws are n...

Page 13: ...rnet cable The use of a CAT5 Ethernet cable is recommended for network connections To have the best transmission quality the cable length should not exceed 100 m Connect one end of the Ethernet cable...

Page 14: ...e camera if needed Pin Description Pin Description 1 ALARM_OUT_NO_1 7 ALARM_OUT_COM_2 2 ALARM_OUT_NC_1 8 GND 3 ALARM_OUT_COM_1 9 ALARM_IN_4 4 GND 10 ALARM_IN_3 5 ALARM_OUT_NO_2 11 ALARM_IN_2 6 ALARM_O...

Page 15: ...click on the information bar and select Install ActiveX Control to allow the installation 3 2 Software firmware update We aim at delivering our products with the most up to date firmware version Howev...

Page 16: ...tup 4 1 Define settings Users can setup the video resolution on the video format page using the user friendly browser based configuration interface The video format can be found under this path Stream...

Page 17: ...40 12 fps 352 x 240 12 fps 2048 x 1536 15 fps 1280 x 720 15 fps 720 x 480 15 fps 640 x 480 15 fps 352 x 240 15 fps 640 x 480 15 fps 640 x 480 15 fps 352 x 240 15 fps 352 x 240 15 fps 352 x 240 15 fps...

Page 18: ...80 30 fps 352 x 240 30 fps 640 x 480 30 fps 352 x 240 30 fps 352 x 240 30 fps 352 x 240 30 fps 1024 x 768 15 fps 800 x 600 30 fps 720 x 480 30 fps 640 x 480 30 fps 720 x 480 30 fps 720 x 480 30 fps 64...

Page 19: ...40 30 fps 720 x 480 30 fps 720 x 480 30 fps 640 x 480 30 fps 352 x 240 30 fps 640 x 480 30 fps 640 x 480 30 fps 352 x 240 30 fps 800 x 600 30 fps 800 x 600 30 fps 720 x 480 30 fps 640 x 480 30 fps 720...

Page 20: ...640 x 480 30 fps 640 x 480 30 fps 352 x 240 30 fps 352 x 240 30 fps 352 x 240 30 fps 640 x 480 30 fps 640 x 480 30 fps 640 x 480 30 fps 352 x 240 30 fps 352 x 240 30 fps 352 x 240 30 fps 352 x 240 30...

Page 21: ...30 fps 640 x 480 30 fps 640 x 480 30 fps 640 x 480 30 fps 352 x 240 30 fps 352 x 240 30 fps 352 x 240 30 fps 352 x 240 30 fps 352 x 240 30 fps 352 x 240 30 fps 720 x 480 30 fps 720 x 480 30 fps 720 x...

Page 22: ...s 352 x 240 15 fps 640 x 480 15 fps 640 x 480 15 fps 352 x 240 15 fps 352 x 240 15 fps 352 x 240 15 fps For 5 MP models only H 264 1 H 264 2 H 264 3 MJPEG 1920 x 1080 15 fps 1280 x 1024 15 fps 1280 x...

Page 23: ...40 x 480 30 fps 640 x 480 30 fps 352 x 240 30 fps 352 x 240 30 fps 352 x 240 30 fps 1280 x 720 15 fps 1280 x 720 30 fps 1280 x 720 30 fps 1280 x 720 30 fps 1280 x 720 30 fps 800 x 600 30 fps 720 x 480...

Page 24: ...fps 720 x 480 30 fps 640 x 480 30 fps 352 x 240 30 fps 640 x 480 30 fps 640 x 480 30 fps 352 x 240 30 fps 352 x 240 30 fps 352 x 240 30 fps 720 x 480 30 fps 720 x 480 30 fps 720 x 480 30 fps 640 x 480...

Page 25: ...30 fps 800 x 600 30 fps 1920 x 1080 30 fps 720 x 480 30 fps 640 x 480 30 fps 352 x 240 30 fps 1280 x 1024 30 fps 1280 x 1024 15 fps 1280 x 720 30 fps 1024 x 768 30 fps 800 x 600 30 fps 720 x 480 30 f...

Page 26: ...low latency 1920 x 1080 30 fps 1280 x 1024 30 fps 1280 x 720 30 fps 1024 x 768 30 fps 800 x 600 30 fps 720 x 480 30 fps 640 x 480 30 fps 352 x 240 30 fps For 5 MP models only 1920 x 1080 30 fps Low l...

Page 27: ...n Internal S N ratio 50 dB Lens type Integrated motor zoom lens DC controlled Focal length 4 7 94 mm Sensitivity 0 3 colour 0 04 black white IR cut filter Mechanical Day night mode adjustment Auto col...

Page 28: ...nnector RJ 45 Ethernet standards 10Base T 100Base TX PoE Power over Ethernet IEEE 802 3af No Vandal proof Yes Yes IP 66 Heater No Yes Camera mounting Screw fastening Housing colour White Housing mater...

Page 29: ...tiveX Controls Internet security level Customized 1 Open the Internet Options menu 2 Select Security 3 Click on Custom level 4 Enable the following options All previously unused ActiveX Controls run w...

Page 30: ...CP assigned address if available see IP Finder Default username admin Default password 9999 If a security window pops up please click on install The live view of the camera is displayed now 2 Menu ove...

Page 31: ...ollowing chapters 2 2 Live view Supported languages On the live view page you can select your language by clicking on the respective flag icon English or German Logout Click on the Logout button in th...

Page 32: ...aker Click on this button to mute activate the audio function This function is only available hence the speaker icon is only visible if the audio mode has been enabled see chapter 2 4 5 Audio Note Thi...

Page 33: ...to automatically control the iris Focus Click on or to manually adjust the focus Click on auto focus to set the focus once PTZ control Speed Select the PTZ speed 1 10 Pan tilt arrows Click on the arr...

Page 34: ...Information Factory Default Software Upgrade and Maintenance Note The system configuration page is only accessible by the administrator 2 3 1 System The system setting can be found under the path Syst...

Page 35: ...mputer time Select the item and video date and time display will synchronize with the PC s Manual The administrator can set the video date and time manually Sync with NTP server Network Time Protocol...

Page 36: ...ilter and IEEE 802 1X 2 3 2 1 User The user setting can be found under this path System Security User Admin password Change the administrator s password by entering the new password in both text boxes...

Page 37: ...er in the local site PC site communicating with for instance the administrator in the remote site Manage user Delete user To delete a user pull down the user list and select the user name you wish to...

Page 38: ...a HTTPS certificate must be installed The HTTPS certificate can be obtained by either creating and sending a certificate request to a Certificate Authority CA or creating a self signed HTTPS certific...

Page 39: ...the field Click on Properties below the subject field copy the PEM formatted request and send it to your selected CA When the signed certificate is returned install it by uploading the signed certifi...

Page 40: ...ny to which the person identified in Common Name belongs Organization Unit Enter the name of the organizational unit department to which the person identified in Common Name belongs Common Name Indica...

Page 41: ...ble the IP Filter function Once enabled the listed IP addresses IPv4 will be allowed denied access to the IP camera Select Allow or Deny from the drop down list and click on the Apply button to determ...

Page 42: ...ser IDs and passwords CA certificate The CA certificate is created by the certification authority for the purpose of validating itself Upload the certificate for checking the server s identity Client...

Page 43: ...e basic settings can be found under this path System Network Basic Users can choose to connect to the IP camera with fixed or dynamic DHCP IP addresses The IP camera also provides PPPoE support for us...

Page 44: ...mission to destinations in different subnets Primary DNS Primary DNS is the primary domain name server that translates host names into IP addresses Secondary DNS Secondary DNS is a secondary domain na...

Page 45: ...ault setting of the HTTPS port is 443 the setting range is from 1024 to 65535 Note Be aware to choose a different port from the one set for the web server port IPv6 address configuration With IPv6 sup...

Page 46: ...der this path System Network Failure Detection Detection switch The detection function can be switched on or off Detection type Here you can enter the IP address and the frequency in minutes how often...

Page 47: ...namic IP address In other words it allows those using a dynamic IP address to be associated to a static domain name so others can connect to it by name Enable DDNS Check the item to enable DDNS Provid...

Page 48: ...are classified and marked with DSCP DiffServ Codepoint values and thus receive the corresponding forwarding treatment from DiffServ capable routers DSCP settings The DSCP value range is from 0 to 63 T...

Page 49: ..._____________________________ 49 2 3 3 5 SNMP The SNMP Simple Network Management Protocol setting can be found under this path System Network SNMP With Simple Network Management Protocol SNMP support...

Page 50: ...ead write access to all supported SNMP objects except read only objects The default value is private Traps for SNMP v1 v2 Traps are used by the IP camera to send massages to a management system for im...

Page 51: ...rk Places to allow for direct access Note To enable this function please make sure the UPnP component is installed on your computer Enable UPnP port forwarding When the UPnP port forwarding is enabled...

Page 52: ...nistrator can send an e mail via Simple Mail Transfer Protocol SMTP when motion is detected SMTP is a protocol for sending e mail messages between servers SMTP is a relatively simple text based protoc...

Page 53: ...an be found under this path System Alarm Server FTP Server When motion is detected the administrator can send an alarm message to a specific File Transfer Protocol FTP site Up to two FTP sites can be...

Page 54: ...be found under this path System Alarm Servers HTTP Server If an event is triggered a HTTP server can receive notifications from the IP camera Enter the HTTP details which include server name e g http...

Page 55: ...ay output for cooperating with alarm system to capture events images Please also see Part I chapter 2 4 Connect alarm I O Alarm switch The administrator can enable or disable the alarm function Alarm...

Page 56: ...the alarm trigger is released Set the image frequency as the upload frame rate 1 15 frames Note Make sure the FTP configuration has been completed Also refer to chapter 2 3 4 2 FTP server for further...

Page 57: ...parameters for event notifications in case of a triggered alarm When an alarm is triggered the notification is sent to the specified HTTP server Example If the custom parameter is set as action 1 grou...

Page 58: ...etection setting page there is a frame motion detection window displayed on the live video pane The motion detection window is for defining the motion detection area To change the size of the motion d...

Page 59: ...setting Users can adjust the following parameters of motion detection Detection level 1 100 The default level is 10 Here you can adjust the sensitivity regarding changes in the picture pixel changes S...

Page 60: ...e recording work Also refer to chapter 2 3 9 Recording for further details Send alarm message by FTP e mail The administrator can select whether to send warning messages by FTP and or e mail when moti...

Page 61: ...rate 1 15 frames Note Make sure the SMTP configuration has been completed Also refer to chapter 2 3 4 1 Mail Server for further details Send HTTP notification Check this item to determine the HTTP ad...

Page 62: ...ified recipient Detection of camera tampering is achieved by measuring the differences between the older frames of video which are stored in buffers and more recent frames Tampering alarm Users are ab...

Page 63: ...recording work Also refer to chapter 2 3 9 Recording for further details Send alarm message by FTP e mail The administrator can select whether to send an alarm message by FTP and or e mail when tampe...

Page 64: ...frames Note Make sure the SMTP configuration has been completed Also refer to chapter 2 3 4 1 Mail Server for further details Send HTTP notification Check this item to determine the HTTP address and t...

Page 65: ...ding please also read chapter 2 3 9 Recording Note Please format the micro SD SDHC card when using for the first time Formatting will also be required when a memory card already being used on one came...

Page 66: ...will be listed by name and date order Note The capital letter A M R T appears in the very beginning of name denoting the sort of the recording A Alarm M Motion R Regular Recording T Tampering Downloa...

Page 67: ...ing On the recording setting page users can specify the recording schedule Two types of schedule mode are offered Always and Only during time frame Always Recording is done to the SD SDHC card at all...

Page 68: ...ick on the View information category and a menu including View log file and View parameter pops up 2 3 10 1 View log file The view log file function can be found under this path System View informatio...

Page 69: ...___________________________________ 69 2 3 10 2 View parameter The view parameter function can be found under this path System View information View parameter On this page the parameter of the connect...

Page 70: ...ry default Users can follow the instructions on this page to reset the IP camera to factory default setting if needed Full partial restore Click on the Full restore or Partial restore button to recall...

Page 71: ...as follows 1 Click on Browse and select the binary file to be uploaded Note Do not change the upgrade file name or the system will fail to find the file 2 From the pull down list select the file you...

Page 72: ...____________________________________________ 72 2 3 13 Maintenance The maintenance settings can be found under this path System Maintenance The current camera configurations can be downloaded as a fil...

Page 73: ...e and Audio 2 3 4 1 Video format The video format setting can be found under this path Streaming Video format Video resolution In the video resolution section the available formats are MJPEG and H 264...

Page 74: ...se 180 degree rotate and 90 degree counterclockwise Click on Save to confirm the setting GOV settings Users can set the GOV length to determine the frame structure I frames and P frames in a video str...

Page 75: ...sual quality The default setting of the MJPEG quality factor is 35 the setting range is from 1 to 70 H 264 compression settings Here you can set the bit rate for each H 264 stream Compression informat...

Page 76: ...e you can select the transmission mode for the streaming in the Internet Explorer By default RTP over UDP is selected to achieve the lowest possible latency at the video transmission recommended mode...

Page 77: ...ideo frame rate setting can be found under this path Streaming Video Frame Rate Video frame rate is for setting the frames per second fps if necessary MJPEG H 264 frame rate The setting for MJPEG H 26...

Page 78: ...ly In talk only simplex mode the local remote site can only talk to the other site Simplex listen only In listen only simplex mode the local remote site can only listen to the other site Disable Selec...

Page 79: ...a red arrow dot You can now move the picture to the desired position If required you can adjust the picture by clicking on the zoom and focus buttons Select a preset number from the drop down list The...

Page 80: ...ursor turns into a red arrow dot You can now move the picture to the desired position If required you can adjust the picture by clicking on the zoom and focus buttons Click on Record start Set to star...

Page 81: ...ow move the picture to the desired position If required you can adjust the picture by clicking on the zoom and focus buttons Click on Start point Set to start the cruise Click on End point Set to end...

Page 82: ...0 14 By clicking on Previous or on Next you can go to the previous resp next 10 sequences Click on Go Left click into the live picture The cursor turns into a red arrow dot You can now move the pictu...

Page 83: ...ed any settings recently the camera automatically goes into a home mode Home setting Enable or disable the home mode Click on Set Enter an elapsed time 1 128 minutes after which the camera goes into t...

Page 84: ...__________________________________________________________________________ 84 2 5 6 Tilt range The tilt range setting can be found under this path PTZ Tilt range The tilt range can be set from 10 to m...

Page 85: ...mask setting Transparancy Define whether the privacy mask should be displayed as transparent or not Colour Enter the colour of the privacy mask Mask Assign a number to the respective privacy mask 1 16...

Page 86: ...rmined by the width of lens diaphragm opening the amount of exposure by the sensor shutter speed and other exposure parameters With this item users can define how the auto exposure function works Max...

Page 87: ...ar sky 6 500 Household light 2 500 to 3 000 75 watt bulb 2 820 Candle flame 1 200 to 1 500 White balance settings Auto The auto white balance mode is suitable for environment with light source having...

Page 88: ...n be enabled or disabled Sharpness The picture sharpness can be set form 1 to 15 Exposure compensation The exposure can be set from 1 to15 Flip The picture can be flipped electronically or mechanicall...

Page 89: ...de Dynamic Range WDR function is for solving high contrast or changing light issues to enhance the video quality WDR can be enabled or disabled Auto calibration The auto calibration can be enabled or...

Page 90: ..._____________________________ 90 2 5 12 Camera default This setting can be found under the path PTZ Camera default Note By restoring the camera settings to factory default all previously made settings...

Page 91: ...irm with OK 6 Click on Next 7 Click on Finish to complete the installation For Windows Vista and Windows 7 Please proceed as follows to install UPnP for Windows Vista and Windows 7 By default the wind...

Page 92: ...__________________________________________________________________________ www santec video com Your local distributor...

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