Samsung WIP-500M User Manual Download

Page: 48 / 49

•

If the phone does not work despite the above measures, contact the
Samsung Electronics service center.

Phone registration failure

•

Check if the power of the system or AP is on and reregister the phone.

•

Move to a serviceable area of the system or AP and reregister the phone.

•

If the problem is not solved, contact the Samsung service center.

Calls are disconnected frequently

•

Move to another area since the frequency is unstable.

•

If calls are still disconnected frequently, contact the Samsung Electronics
service center.

The phone operates abnormally or does not operate at all

•

Take the battery out and insert it again, and turn the phone on again. If the
problem continues, contact the Samsung Electronics service center.

TROUBLESHOOTING

Possible problems and troubleshooting steps for your phone are described
below. Check the troubleshooting steps before contacting your Authorized
Samsung Reseller.

The LCD does not light up

•

Battery is discharged. Recharge the battery and turn the phone on again.

The bell does not ring or the ring sound is too low

•

Check if the phone is set to vibration mode.

•

Adjust the volume at [MENU]

[4. Volume/Ring]

[3. Ring Volume].

The lamp on the charger flashes yellow

•

Take the battery out from the charger and put the battery in again.

•

If the yellow light continues to flash, clean the charging phones of the
charger.

•

If the yellow light continues to flash despite the above measures, contact the
Samsung Electronics service center.

The battery is not empty but the phone does not turn on

•

Take the battery out and put it in again, and turn the phone on.

•

Take the battery out, clean the charging phones of the battery. Then put the

battery back in, and turn the phone on.

Voices echo during a call

•

Press the [Volume] button and adjust the volume or move to another area.

The indicator appears on screen and calls cannot be made

•

Your phone may not be registered on the system. Use the phone after
registration.

•

Move to an area where service can be provided.

•

Check if the power of the system or AP is on.

Home Page

Table of Contents

WIP-5000M Guide

Summary of Contents for WIP-500M

Page 1: ...N 1 OfficeServ Wireless Quick Setup Guide 2 OfficeServ Wireless Quick Software Upgrade Guide 3 WIP 5000M Quick Reference Guide 4 WIP 5000M User Guide OfficeServ Wireless USERINSTRUCTIONS TECHNICAL MANUAL TABLE OF CONTENTS SEPTEMBER 2005 Home Page Table of Contents ...

Page 2: ...inate the following data 1 System ID or SSID 2 System Key 3 System IP address 4 System Gateway IP address 5 AP RF channels frequency planning 6 AP IP addresses 7 Handset IP addresses e g Sample Configuration Table 1 WLI 2 Combo APs 4 Handsets 1 System IP 165 213 97 185 2 System gateway 165 213 97 1 3 System ID 123456 must be numeric max 6 digits 4 System Key 12345 must be nonzero numeric max 5 dig...

Page 3: ...h VoWLAN IP addresses 4 MMC 849 skip any field that is not mentioned a Use password 0000 to enter ENTER PASSWORD 0000 b Enable VoWLAN registration REGISTER VoWLAN ENABLE c Select Combo AP type SELECT AP TYPE COMBO WBS 5 MMC 845 a Set WLAN data use right soft key to move to the right field i Set system ID WLAN SYSTEM ID 123456 ii Set system KEY WLAN SYSTEM KEY 12345 iii Set system RF channel select...

Page 4: ...ng vi Set TX power for individual AP level 4 is max CWBS1 TX POWER LEVEL 4 Note After the above setting access point will start powering up It will take about 1 minute to be operational In idle state the LED PWR WLI and WLAN will stay on and LD1 and LD2 are off You MUST wait for the AP in idle state before starting handset registration 6 MMC 848 a Set handset IP address for each handset IP 001 USE...

Page 5: ...a network b Combo AP SSID is hidden This is security feature We don t want to broadcast SSID to everyone If one uses Laptop to scan all available wireless networks the SSID 123456 will not show up One needs to type in the assigned SSID 2 Set up laptop PC to access data laptop PC must have 802 11b g Wi Fi card Set up example for Windows 2000 a Click Start Settings Network and Dial Up Connections b ...

Page 6: ...ector and RJ 45 Connector The cable you use to connect the 8WLI card with the WBS24 is a Twisted pair cable that the one end is RJ 45 Connector Connected with WBS24 and the other end is champ connector Connected with 8WLI as shown in the figure below 8WLI WBS24 1 to 25 26 to 50 1 8 Home Page Table of Contents ...

Page 7: ... 2 Sync line 30 5 W S S W D Channel data 32 7 R O O R 3 Sync line 33 8 R G G R D Channel data 35 10 R S S R 4 Sync line 36 11 BK BL BL BK D Channel data 38 13 BK G G BK 5 Sync line 39 14 BK BN BN BK D Channel data 41 16 Y BL BL Y 6 Sync line 42 17 Y O O Y D Channel data 44 19 Y BN BN Y 7 Sync line 45 20 Y S S Y D Channel data 47 22 V O O V 8 Sync line 48 23 V G G V Home Page Table of Contents ...

Page 8: ...e 31 6 R BL BL R D Channel data 32 7 R O O R SLOT1 4 Sync line 33 8 R G G R D Channel data 36 9 R BN BN R SLOT2 1 Sync line 35 10 R S S R D Channel data 36 11 BK BL BL BK SLOT2 2 Sync line 37 12 BK O O BK D Channel data 38 13 BK G G BK SLOT2 3 Sync line 39 14 BK BN BN BK D Channel data 40 15 BK S S BK SLOT2 4 Sync line 41 16 Y BL BL Y D Channel data 42 17 Y O O Y SLOT3 1 Sync line 43 18 Y G G Y SL...

Page 9: ...8 S4WLI Side Base Cabinet Station Signal 50P Champ Pin COLOR Sync line 45 20 Y S S Y D Channel data 46 21 V BL BL V SLOT3 3 Sync line 47 22 V O O V D Channel data 48 23 V G G V SLOT3 4 Sync line 49 24 V BN BN V Home Page Table of Contents ...

Page 10: ... on the same subnet address range as the system Leave it at its default 4 Static WBS AP IP is only used for WAP B Basic type It doesn t apply to WAP A Combo type 5 If WEP key is used user needs to enter all 13 numeric digits System takes 13 ASCII digits WEP key no variable size is allowed 6 When handset is out of range a It will maintain the call for 30 seconds to allow user to come back to the co...

Page 11: ... Dial numbering plan o Wireless IP handset is under IP STN NUM PLAN o For 500M version VoWLAN starts with IDX061 o For 500L version VoWLAN starts with IDX121 o For 7200 VoWLAN starts with IDX061 o For 100 VoWLAN starts with IDX033 MMC 805 Adjust voice path gain MMC 217 Station pair assignment MMC 210 To change call forward setting MMC 846 To change handset registration user id and password MMC 844...

Page 12: ...all available wireless networks you won t find it You need to enter the SSID manually and let PC connect to it ii After connection you can use PING command under DOS windows to check the connectivity E g ping 165 213 97 11 If may take a while for PC to find it c If you move PC from one access point coverage to another the PC may still connect to the previous AP You may need to disable and enable t...

Page 13: ...ddress of the AP at the address bar and press GO e g 165 213 97 11 3 After access point web page pops up select Upgrade menu and enter a User name wlan b Password wlan 4 Use Browse button to select the file a Default file name is http_upload tar 5 Click Upgrade button to start the process 6 After finish downloading click Restart to complete the process Home Page Table of Contents ...

Page 14: ...k the downloader software version a Turn off the handset power by press hold end key for 2 seconds b Press 5 and END at the same time to turn on the handset Check the Downloader version number 3 If the downloader software is not v3 02 and above you need to upgrade the downloader boot software If you upgrade the main software with the old version of downloader the handset will be unusable Skip this...

Page 15: ...andset battery and re insert the battery k Turn on the handset power The handset LCD will show Burning Extracting and Complete After that the 2nd line of display will show upgrade main pgm l Remove the handset battery and re insert the battery 4 Start downloading the main software a Enter the downloading mode i Press 5 and END at the same time while in power off mode The downloader version should ...

Page 16: ...627 r0 and click Start Download button The handset LCD will show running numbers and Burning h After completion the handset LCD will show Download OK i Remove the handset battery and re insert the battery j Turn on the handset power and press menu hold and 1 to check the software version number Note When program other handsets it is better to assign different IP address e g 165 213 97 201 for each...

Page 17: ...nal STEPS 1 Use Tera Terminal with the following serial port setting a Bits per second 9600 b Data bits 8 c Parity none d Stop bits 1 e Flow control none 2 After establish communications press enter key then the screen will show WLI 3 Enter flo 4 Select 1 then the following message will show up Selected 1 Single WLI HEX FILE Loading Please Start Loading 5 Click the Send file under File Menu 6 Go t...

Page 18: ...ibration Mode On Off Press and Hold Answer a Call Press Keypad Lock On Press and Hold Hold Press to put your current call on hold Keypad Lock Off Enter Pre Set Password 1 2 3 4 Take Off Hold Press Received Call Waiting Camp On Press and then Voice Mail Press MUTE Q Q U U I I C C K K R R E E F F E E R R E E N N C C E E G G U U I I D D E E MENU PHONE BOOK CALL LOG VOICE MAIL STATION MSG Wireless qxp...

Page 19: ... Key Lock 17 Entering Characters 18 CONVENIENCE FEATURES 21 APPLICATION MENUS 24 Menu Structure 24 Phone Book 29 Utilities 34 Soft Keys 37 September 2005 WIP 5000M User Guide Samsung Telecommunications America reserves the right without prior notice to revise information in this guide for any reason Samsung Telecommunications America also reserves the right without prior notice to make changes in ...

Page 20: ...vides information or instructions that the reader should follow in order to avoid personal injury or fatality CAUTION Provides information or instructions that the reader should follow in order to avoid a service failure or damage to the system NOTE Indicates additional information as a reference SYMBOLS Indication of a general caution Indication for prohibiting an action for a product Indication ...

Page 21: ... contain water such as vases cups cosmetics and medicines or small metals near the phone Moisture in the phone can cause a fire and electric shocks Do not place the phone in a dusty area or in fluctuating temperature environ ments It may cause a fire or electric shocks Do not install the phone near a heater cigarette lighter heating appa ratus etc It may cause a fire or electric shocks Do not use ...

Page 22: ... arbitrarily If a repair is needed please contact where the phone was purchased or call the Service Center PREPARATION ABOUT THIS GUIDE This user guide provides instructions for the use of Samsung s WIP 5000M mobile phone Please take the time to study this guide to become familiar with the oper ation of your WIP 5000M and the benefits this new phone can provide Keep this guide handy You may need t...

Page 23: ...on Hold Used when moving the menu bar to the left direction Message Conference call OK Used when selecting or saving the selected item for function settings C MUTE Used when erasing letters or moving to an upper menu TRSF Used when connecting to another phone number while a phone call is in progress HOLD Used when holing a call CONF Used when making a conference 4 Used when applying the vibration ...

Page 24: ...e status that indicates an alarm is set When a message is received Vibration function or vibration function is enabled Indicates that the automatic key lock is enabled Indicates the battery charging level fully charged sufficient insufficient needs to be charged immediately UNPACKING After purchasing the WIP 5000M phone you have to check that the following items have been packed in the box Home Pa...

Page 25: ...rojecting part at the bottom of battery into the recess compart ment area of the back of the WIP 5000M phone 2 Press it in the direction of the arrow until it clicks into place REMOVING THE BATTERY In order to take out the battery from the WIP 5000M phone slide the battery cover in the direction of the arrow while simultaneously pressing the separator button 10 Home Page Table of Contents WIP 5000...

Page 26: ...discharged BASIC FEATURES TO TURN THE POWER ON Press the button for more than 2 seconds After purchasing the WIP 5000M phone and first turning the power on the UNREGISTERED message will show up on the top of the initial screen In this case you should register the phone using MENU 6 System 1 Registration For detailed procedures refer to the descriptions on the System submenu of the Application Menu...

Page 27: ...tton for more than 2 seconds And then the phone automatically turns off MAKING A CALL There are several ways to make a call for the convenience of you However only the basic function will be introduced in this guide Using the Dial Keypad 1 Press the phone number Press only the extension number for internal calls e g 3345 Press 9 first then the phone number for external calls e g 9023459568 Refer t...

Page 28: ...C KEY LOCK In order to protect your privacy this function prevents others from viewing your information When the automatic key lock is set no keys of the phone will work and functions other than answering a call cannot be used until you enter the pass word 17 16 ANSWERING A CALL Press any button except Volume button or button to start a conversa tion while the phone is ringing VOLUME ADJUSTMENT Yo...

Page 29: ...y Lock At the automatic key lock status press the button for a long time and then the password input window will appear Once the password is entered the phone returns to the initial screen and the automatic key lock function is disabled ENTERING CHARACTERS This section describes how to enter uppercase lowercase English characters and special characters Buttons Used for Entering Characters The butt...

Page 30: ...ted press MENU button 2 Press the button and move to 2 Message 3 Press the OK button The icon appears on the other party s phone The other party can check the message phone number by pressing MENU 3 1 21 How to Enter Special Characters Press the MENU button and select Sym from the menu bar on the lower part of the screen Then the special characters are displayed in the same order Select desired sp...

Page 31: ...umber Auto Answer 1 Turn Auto Answer On or Off by pressing MENU HOLD 8 Missed Calls 1 Press OK to display missed call information Camp On If an internal call cannot be connected you can make the other party s phone to play an urgent sound and wait for the other party to answer your call The urgent sound cannot be heard while the other party is busy The bell starts to ring when the other party hang...

Page 32: ...can select a sub menu by using the MENU button E g Phone Book Outgoing Calls 1 Incoming Calls 2 Search 3 New Entry 4 Utilities Alarm 1 Schedule 2 Calculator 3 World Clock 4 1 Set Alarm Ring One Time Ring Always 2 Reset Alarm 3 Alarm Melody Soft Keys Station MSG 1 Do Not Disturb 2 Page 3 1 Group Conf 2 Conference Conference 4 1 Samsung Logo 2 Display Name 3 Display Time Home Page Table of Contents ...

Page 33: ...ttings Continuation Delete Lists 5 Back Light 6 Forward Type 7 Program Msg 8 1 Del Phone Book 2 Del Outgoing 3 Del Incoming 1 On 2 Off 1 Light Time 8 Seconds 20 Seconds Always Off 2 Power Save On Off 1 Off 2 All Calls 3 Busy Calls 4 No Answer 5 Busy No Answer 6 Do Not Disturb Station Lock 9 1 Unlocked 2 Locked Outgoing 3 Locked All Calls Station Number 0 LCD Contrast Reset 4 1 Reset All 2 Reset Fu...

Page 34: ...sed when a new dialed phone number is saved Incoming Calls After view only the latest dialed phone number select the desired phone number and make a call Latest dialed number Failed call 29 28 You must enter your password to use the 5 Phone Settings menu System Registration 1 System Setting 2 Unregistration 3 1 System 1 2 System 2 3 Encryption Key MENU 1 Phone Book OK 1 Outgoing Calls Select the p...

Page 35: ...earch Name You can search and make a call the desired phone number using a name When entering a name press the first letter of that name and hit the OK button Then the numbers of all the phone numbers starting with that letter will be displayed and the related phone number list will show up automati cally e g Enter the name J in the input field and press the OK button All the names starting with J...

Page 36: ...than 2 seconds For example if the number 123456 is saved to the 1 button you can simply press the 1 button until a call is connected to 123456 This function works only on the initial screen If the speed dial number is more than two digits press the last number of the two digits for a long time Modifying Deleting Phone Number This is the method to modify or delete the saved phone number MENU 1 Phon...

Page 37: ...o you can easily use this function to manage a personal schedule If the alarm is set up as mute you can directly check what the schedule is on the screen 34 MENU 2 Utilities OK 1 Alarm OK 1 Set Alarm OK Select Alarm Interval OK Enter Alarm Time OK To disable the alarm select 2 Reset Alarm To change the alarm melody select 3 Alarm Melody You can choose one among 10 melodies MENU 2 Utilities OK 2 Sc...

Page 38: ...l Operation Symbol Enter Numbers OK The result is displayed When entering negative numbers press button When incorrect numbers are entered press the C MUTE button MENU 2 Utilities OK 4 World Clock OK Move the Meridian Line The Corresponding Time of Each Capital Name will be shown Move the meridian line to the city where you are located and press the OK button Time and date of other cities will be ...

Page 39: ...sturb You can deny all of call requests anytime you want to When DND Do Not Disturb mode is set up the DND message and the icon will appear on the initial screen Paging This function allows you to page through your phone at the specific area in the system 38 MENU 3 Soft Keys OK 2 Do Not Disturb OK 1 On DND Mode is Set Up To disable DND mode select 2 Off MENU 3 Soft Keys OK 3 Page OK Select Page Zo...

Page 40: ... Soft Keys OK 4 Conference OK 1 Group Conf OK 2 Save OK Entering Group Name OK Enter Phone Number of Member Enter Phone Number of Next Member OK MENU 3 Soft Keys OK 4 Conference OK 2 Conference OK Enter Phone Number of Member OK Enter Phone Number of Next Member OK You can retrieve a conference group or a phone number saved in the phone by pressing MENU button at the phone number entry screen You ...

Page 41: ...ll volume Warning This function enables you to hear a warning tone when you move to a shadow zone during a call 42 MENU 4 Volume Ring OK 3 Ring Volume OK Select Bell Volume OK You can adjust the volume of the bell by using the Volume button MENU 4 Volume Ring OK 4 Warning OK Select On Off OK MENU 5 Phone Settings OK Enter a Password 1 Edit Name OK Enter your Name OK If you save your name in your p...

Page 42: ...word of the phone The initial password is set to 1234 Language This feature enables you to set the language displayed on the screen of the phone 44 MENU 5 Phone Settings OK Enter a Password 3 Change PIN OK Enter New Password OK Enter New Password Again OK MENU 5 Phone Settings OK Enter a Password 4 Language OK Select Language OK MENU 5 Phone Settings OK Enter a Password 5 Delete Lists OK 1 Del Pho...

Page 43: ...tings OK Enter a Password 6 Back Light OK 2 Power Save OK 1 On OK To disable the Power Save mode select 2 Off MENU 5 Phone Settings OK Enter a Password 7 Forward Type OK Select Forward Type OK Enter a Forward Number OK To disable the forward mode select 1 Off To forward all incoming calls select 2 All Calls To forward incoming calls when you are using the phone select 3 Busy Calls To forward incom...

Page 44: ...he message on their phone screen when they call you If anyone tries to call you caller will see the following display on the screen of caller s phone 48 MENU 5 Phone Settings OK Enter a Password 8 Program Msg OK 1 On Select a Message OK To disable the programmed message select 2 Off The number of programmed messages is 20 MENU 5 Phone Settings OK Enter a Password 9 Station Lock OK Select Lock Opti...

Page 45: ...o initialize all the functions and status of a phone LCD Contrast This feature support to set the LCD contrast if you want to change it 50 MENU 5 Phone Settings OK Enter a Password Reset OK Select Reset Option OK Enter a Password Yes No OK To reset the status of a phone select 1 Reset All All the saved records as well as the phone options are deleted To reset the options for the phone functions se...

Page 46: ... system consult the system admin istrator and enter the value set on the system 52 MENU 6 System OK 1 Registration OK Select System to Register OK 2 Static IP Mode OK Select AP Type OK Enter Phone IP Address OK Enter Second WBS IP Address OK Enter System SSID OK Enter User ID OK Enter Password OK Enter Encryption Key OK When registering to a system set to Static IP mode be careful not to enter an ...

Page 47: ...ue set on the system WEP is a security protocol defined by the Wi Fi standard to provide a wireless LAN security level similar to that of wired LAN Wi Fi devices basically support WEP and additionally WPA and 802 11i WIP 5000M currently supports Enhanced Security SSID and 128 bit WEP MENU 6 System OK 3 Unregistration OK Enter Password Select Yes No from Unregistration Menu OK Reboot after selectin...

Page 48: ...ttery is discharged Recharge the battery and turn the phone on again The bell does not ring or the ring sound is too low Check if the phone is set to vibration mode Adjust the volume at MENU 4 Volume Ring 3 Ring Volume The lamp on the charger flashes yellow Take the battery out from the charger and put the battery in again If the yellow light continues to flash clean the charging phones of the cha...

Page 49: ...del Name WIP 5000M Frequency 2400 2483 5 MHz Size mm 43 width x 126 length x 19 height Operating Temperature 0 45o C Operating Humidity 0 90 Weight 95 g Battery Charge Time 2 Hours Battery Duration Call Duration 2 Hours 30 Minutes Standby Duration 25 Hours Home Page Table of Contents WIP 5000M Guide ...

Search results

Summary of Contents for WIP-500M

Reviews:

Related manuals for WIP-500M

Brands by name

Popular brands

Samsung WIP-500M, User Manual

Search results

Summary of Contents for WIP-500M

Reviews:

Related manuals for WIP-500M

Brands by name

Popular brands