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Troubleshooting Internet Connectivity Issues
If you are not able to connect the TV to the Internet, read the information below.
Troubleshooting Wired Internet Connectivity Issues
No network cable found
Make sure the network cable is plugged in. If it is connected, make sure the router is turned on. If it is
on, try turning it off and on again.
IP auto setting failed
Do the following or configure the
IP Settings
manually.
1.
Ensure that the DHCP server is enabled on the router and reset the router.
2.
If this does not work, contact your Internet Service Provider for more information.
Unable to connect to the network
Do the following:
1.
Check all
IP Settings
.
2.
Ensure that the DHCP server is enabled on the router. Then, unplug the router and plug it back in.
3.
If this does not work, contact your Internet Service Provider for more information.
Connected to a local network, but not to the Internet
1.
Make sure that the Internet LAN cable is connected to the router's external LAN port.
2.
Check the DNS values in the
IP Settings
.
3.
If the problem persists, contact your Internet Service Provider.
Network setup is complete, but unable to connect to the Internet
If the problem persists, contact your Internet Service Provider.
