GETTING STARTED
Using your new SVMi E-Series Subscriber Services is as simple as following a few
simple spoken instructions. First time users should read this section as a tutorial.
You should start with the following steps:
•
Access your Subscriber Services Menu - You already know how to do this.
From the Subscriber Services Menu:
•
Record a Primary/No-Answer Personal Greeting. Dial
[5][1]
.
•
Record a Mailbox Greeting. Dial
[5][7]
.
•
Change your access code (Password). Dial
[#][7][1]
.
•
Record your name. Dial
[#][7][2]
.
•
Enter your directory name. Dial
[#][7][3]
.
After you have completed the steps above your Subscriber Services are set up and
ready to use.
LISTEN TO YOUR MESSAGES
If there are new messages in your mailbox your
[VMMSG]
key will be lit. Call the
SVMi E-Series by pressing this key, and when prompted enter your password. You
will then be at the Subscriber Services Menu. Select
[1]
to listen to new messages
or
[3]
to listen to saved messages.
Note: After you enter your password, if “Autoplay of New Messages” is enabled and
you have new messages the SVMi E-Series will begin to play them automatically.
A subscriber can control this feature. From the Subscriber Services Menu
[6] [5]
toggles “Autoplay of New Messages” ON/OFF.
SUBSCRIBER SERVICES MENU
The following is a list of all the options available in the Subscriber Main Menu.
1
LISTENING TO NEW MESSAGES
11
GROUP NEW MESSAGES
2
RECORD AND SEND A MESSAGE
3
LISTENING TO OLD MESSAGES
33
GROUP OLD MESSAGES
4
ACCESS MANAGER
5
PERSONAL GREETINGS
6
MAILBOX ADMINISTRATION
8
PAUSE / RESUME
63
62
ACCESSING YOUR MAILBOX
[Also known as Subscriber Services Menu]
Inside Callers
[Subscriber logging in from their Desk]
•
Dial the SVMi E-Series access number or press the key assigned to ring
SVMi E-Series
[VMMSG]
.
•
Enter your personal password when prompted (the default password is
0000).
Outside Callers
[Subscribers calling from Cell Phones or outside of the
office environment]
•
Dial the phone number that will be answered by the SVMi E-Series. The main
greeting will answer.
•
At the main greeting dial
[#]
plus your Subscriber (or mailbox) number
(Subscriber and Mailbox numbers will usually match your extension number).
•
Enter your personal password when prompted (the default password is
0000).
Access your Subscriber Services (or Mailbox) from a Station
other than your Own (or checking a mailbox associated with a
different station)
•
Press the
[VMMSG]
key or dial the SVMi E-Series
group number
. You will be
prompted to enter a password.
•
Press
[ ]
. This will take you to the Main Auto Attendant Menu.
•
Press
[#]
plus the Subscriber number of your choice. You will be prompted to
enter you password.
At this point the inside and outside callers follow the same instructions. You will
hear a message stating the number of messages left in your mailbox.You will then
hear the Subscriber Services Menu with the following options:
1
Listen to New Messages -
.
2
Record and Send Message -
.
3
Review Saved Messages -
.
4
.
5
Personal Greetings -
6
Mailbox Administration -
#
Personal Services -
.
Return to Main Menu.
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