Troubleshooting 111
A2
This may be caused by selecting the ’Use IEEE 802.1x network authentication’
option when IEEE 802.1x authentication is not available.
Check the properties of the AP in the wireless network settings. If the ’Use IEEE
802.1x authentication in this network’ option is selected, deselect the option on
the Authentication tab.
For more detailed information about authentication server, ask your network
administrator.
A3
If the AP is configured to ’Use network authentication (Shared Key)’
If the AP is configured to authentication shared mode, all computers to be
connected should be configured as follows:
- If you are using Windows XP, select network authentication(shared mode) in
the wireless network settings.
Click Start > Control Panel > Network and Internet Connections > Network
Connections. Right-click the Wireless Network Connection icon, and click View
Available Wireless Networks > Advanced. In the Wireless Networks tab, select
an AP in the Available Networks field and click Configure and select ’Network
Authentication (Shared Mode).
- If you are using Windows 2000, check that the network authentication mode is
configured to Share in the security settings of the wireless LAN program
(PROSet).
For more network authentication procedures, ask your AP (Access Point)
administrator.
Q12 After PROSet is installed, The “AEGIS Protocol (IEEE 802.1x) v2.2.1.0”
appears in the [Local Area Connection Properties] window.
A
The AEGIS Protocol is a security authentication protocol that is automatically
installed when PROSet is installed and does not affect the operation of other
programs.
Q13 Although I have turned the wireless LAN off using the Off Button on the
PROSet, the wireless LAN operating light is still on.
A
This is normal. The Off Button for the Wireless LAN on the PROSet only turns
off the S/W and not the H/W for the Wireless LAN.
Q14 After installing the PROSet, I cannot manage the wireless network under
Windows.
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