Samsung ELSR362-00004 User Manual Download Page 40 | Manualshive

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Communication

5.3.7

Mobile Service

Customers who use Android or I-Phone can use a smart phone to easily check the product

status anytime, anywhere. To use the mobile service, the customer must first register the

membership through the webpage and use the ID and the password to log-in.

[Figure 5-9: Mobile service page]

Australia (Eng.) 05/2015. Rev1.1

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Summary of Contents for ELSR362-00004

Page 1: ...ems Connecting other products in parallel to Samsung SDI s products may result in abnormal operation The internet connection is required to use all functions of the ESS system If you have a problem please contact the installer The Specifications of the product may be modified without prior notice to improve product quality ELSR362 00004 ...

Page 2: ... Symbol Indication 14 3 Product Overview 15 4 Operating Modes 16 4 1 Descriptions of Operation Mode 16 4 1 1 PV Auto Mode 16 4 1 2 PV Only Mode 17 4 1 3 Battery Discharge Mode 18 4 1 4 Standby Mode 18 4 1 5 Forced Charge Mode Maintenance mode 19 4 1 6 Stand Alone Mode 19 4 1 7 Event Check Mode 20 4 1 8 Application Download Mode 24 4 2 Starting the System 25 4 2 1 Turning off the System 25 5 Commun...

Page 3: ... Event Logs 36 6 4 Checking the Terminals 36 7 Message Description 37 7 1 Messages in Normal Operation 37 7 2 General Events 38 7 2 1 INVERTER General Events Warnings 38 7 2 2 INVERTER General Events Protection 39 7 2 3 Battery Discharge General Events 41 7 2 4 PV General Events Protection 43 7 2 5 System General Events Protection 44 7 2 6 BMS General Events 45 7 2 7 EMS Communication Events 47 7 ...

Page 4: ...general events warning list 39 Table 7 3 Inverter protection list 41 Table 7 4 Battery operation general events list 43 Table 7 5 PV general events protection list 44 Table 7 6 System general events protection list 45 Table 7 7 BMS general events list 47 Table 7 8 EMS communication events list 47 Table 7 9 Single fault events list 48 Table 7 10 Significant events list 49 Australia Eng 05 2015 Rev1...

Page 5: ...t occurrence PV string1 over voltage protection 21 Figure 4 17 Event occurrence PV string1 over current protection 21 Figure 4 18 Event occurrence PV string2 over voltage protection 21 Figure 4 19 Event occurrence PV string2 over current protection 21 Figure 4 20 Event occurrence Battery over voltage protection 21 Figure 4 21 Event occurrence Battery over current protection 22 Figure 4 22 Event oc...

Page 6: ...page 29 Figure 5 5 Password initialization page 30 Figure 5 6 Monitoring page 31 Figure 5 7 Consumption report page 31 Figure 5 8 Forecast page 32 Figure 5 9 Mobile service page 33 Figure 6 1 Side cover removal 34 Figure 6 2 Fan removal 34 Figure 6 3 Side cover removal 35 Australia Eng 05 2015 Rev1 1 v ...

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Page 8: ...llation manual can be downloaded from the product download section at https myess samsungsdi com The specifications of the product can be changed for improvement without notice Also the software can be updated automatically without notice over the Internet 1 4 Symbols Used Symbols Meaning CAUTION This symbol indicates a hazardous situation which could result in a light injury if not avoided NOTICE...

Page 9: ...peration Follow the guidelines in all relevant documents enclosed along with the inverter Do not dispose of the inverter with household wastes For further information on disposal refer to the installation manual provided The CE Indication The relevant equipment complies with the requirements in the EC guidelines Number Symbol Description 1 Direct current 2 Alternating current 3 Both direct and alt...

Page 10: ...erminal 9 Refer to the operating instructions 10 On supply 11 Off supply 12 Equipment protected throughout by double insulation or reinforced insulation 13 Caution Risk of Electric Shock 14 Caution Hot Surface 15 Caution Risk of Danger 16 In position of a bi stable push control 17 Out position of a bi stable push control 18 Input terminal or rating Australia Eng 05 2015 Rev1 1 3 ...

Page 11: ...erminal or rating 20 Bidirectional terminal rating 21 Caution Risk of Electric Shock and Energy Storage Timed Discharge 22 Caution Risk of Hearing Damage and Wear Hearing Protection Wear hearing protection Table 1 1 Symbol Description 4 Australia Eng 05 2015 Rev1 1 ...

Page 12: ...e Li Ion Battery installed inside and converts the direct current electricity of the battery to alternating current to discharge as household single phase load or electric system or uses the electric system of electric energy to charge the battery This device should not be used for any purpose other than the purpose described in this User manual Any substitute use of this device random change in a...

Page 13: ...pecific characteristics Certification Lists Warnings and Notification The model No of 3 6 kWh All In One system is defined as below ELSR362 00004 ELSR Residential application 36 Battery capacity x0 1kWh 2 Battery capacity group Less than 10kW 00004 product line number The model No of INVERTER power conditioning system is defined as below SJ94 00108D SJ battery for ESS 94 Ass y 00108 product number...

Page 14: ...n in the Figure 2 3 the 3 6 kWh All In One uses the two independent channels of the PV Input PV1 PV1 PV2 PV2 They are used independently for running the maximum power from the sources of PV1 and PV2 Two channels are recommended for independent use for the two PV Inputs Make sure not to connect one PV string in parallel with the two independent PV inputs PV1 PV2 Refer to 3 6 kWh All In One Solar en...

Page 15: ...Before installing the distribution box select a suitable location complying with the IP21 and use the equipment recommended by the installation company Please note that failure to do so may cause malfunction and the product will not be guaranteed for any accident or damage Refer to the installation manual for further information The Figure 2 4 shows the complete connection line as described so far...

Page 16: ... 9 V 60 V Battery Max current 46 3 A Battery nominal current 33 3 A Discharge of depth 90 6000 cycles Battery technology Li Ion Nominal DC DC power 2 0 kW DC DC converter technology Isolated Grid Data AC Rated power at 230V 50 Hz 4 6 kW Max apparent power 5 kVA Nominal voltage range 230 V 184 V 264 V Rated power frequency range 50 Hz 47 5 Hz 51 5 Hz Max current 20 A Max over current protection 30 ...

Page 17: ...Weight 95 kg Protective class I II III Class I Degree of protection IP21 Max permissible value for relative humidity 95 non condensing Operating temperature 10 40 C Storage temperature 20 60 C Noise emission 50dB A 1m Over voltage category III Features Display Custom LCD Communication LAN D0 RS485 Energy management system Integrated Certificates and approvals AS NZS 3100 AS 4777 2 3 CE Table 2 1 T...

Page 18: ...Safety Figure 2 5 Derating Curve Figure 2 6 Power efficiency curve of System Australia Eng 05 2015 Rev1 1 11 ...

Page 19: ...Safety Figure 2 7 Power efficiency curve of PV Generation 12 Australia Eng 05 2015 Rev1 1 ...

Page 20: ... the system do not intentionally short the positive and negative terminals with metallic object All work on the ESS and electrical connections must be carried out by qualified personnel only The ESS within 3 6 kWh All In One provides a safe source of electrical energy when operated as intended and as designed A potentially hazardous circumstance such as excessive heat or electrolyte mist may occur...

Page 21: ...onally safe stat Regularly check the All In One system for visible damage Make sure that all safety equipment is freely accessible at all times If the 3 6 kWh All In One is damaged do not touch it Please immediately contact your installer or Samsung SDI for arrange for a repair 2 Please contact your installer or Samsung SDI if a significant event message is shown on the LCD screen or if the All In...

Page 22: ...e basic operating modes consist of PV generation mode PV generation charge discharge mode The operation mode of this product is automatically determined by the EMS algorithm Figure 3 1 Part View of Samsung All in One Description 1 Li Ion battery 2 INVERTER PV inverter and battery charger discharger 3 Tray BMS 4 Input Output terminal MC4 2set and Grid connection terminal L N PE 5 Cooling Fan 6 Comm...

Page 23: ...n screen 4 1 Descriptions of Operation Mode This system is composed of six modes PV Auto PV Only Battery discharge Standby Maintenance forced charge and Stand alone The event check status should not be considered as any specific mode 4 1 1 PV Auto Mode 1 Both solar energy generation and battery charge discharge are available 2 The solar generated power is charged or discharged to the battery based...

Page 24: ...on Battery standby Load use sell remaining amount 4 1 2 PV Only Mode 1 This mode enables the solar energy to be generated However the battery charge discharge does not operate 2 A maximum of 4 6 kW or less of solar energy generation power can be sent to the LOAD and the system based on the EMS decision Figure 4 5 PV generation Sell remaining amount Australia Eng 05 2015 Rev1 1 17 ...

Page 25: ...battery discharge power can be sent maximum 2kW or less only to the LOAD Figure 4 7 Battery discharge Load use Figure 4 8 Battery discharge Load use Buy shortage amount 4 1 4 Standby Mode 1 This is the standby mode before converting to operation mode PV Auto PV Only Battery discharge mode 2 Conversion to the operation mode PV Auto PV Only Battery discharge mode is made by the EMS decision 18 Austr...

Page 26: ...ystem to the battery Figure 4 10 Indication screen on Forced charged Mode 4 1 6 Stand Alone Mode When the All In One is disconnected from the energy meter or the power conversion system is disconnected from the energy management system EMS the All In One system enters into the Stand Alone Mode The system operates in a PV only mode Figure 4 11 Indication screen on stand alone mode Australia Eng 05 ...

Page 27: ...an event occurs Figure 4 12 Event occurrence Grid RMS over current protection Figure 4 13 Event occurrence DC link over voltage protection Figure 4 14 Event occurrence PV string1 reverse connection protection Figure 4 15 Event occurrence PV string2 reverse connection protection 20 Australia Eng 05 2015 Rev1 1 ...

Page 28: ...igure 4 17 Event occurrence PV string1 over current protection Figure 4 18 Event occurrence PV string2 over voltage protection Figure 4 19 Event occurrence PV string2 over current protection Figure 4 20 Event occurrence Battery over voltage protection Australia Eng 05 2015 Rev1 1 21 ...

Page 29: ...Figure 4 22 Event occurrence On sequence Inverter DC link event Figure 4 23 Event occurrence On sequence Battery V I event Figure 4 24 Event occurrence Normal Inverter DC link event Figure 4 25 Event occurrence Normal Battery V I BDC DC link event 22 Australia Eng 05 2015 Rev1 1 ...

Page 30: ...nk event Figure 4 27 Event occurrence Normal Inverter DC link PV I event Figure 4 28 Event occurrence Temperature protection Figure 4 29 Event occurrence Over Current TZ Fault Figure 4 30 Events occurrence temperature sensor connection error Australia Eng 05 2015 Rev1 1 23 ...

Page 31: ...ent occurrence SPI communication event Figure 4 33 Event occurrence Single fault event Figure 4 34 Event occurrence Continuously 3 times Inverter fault 4 1 8 Application Download Mode Figure 4 35 Indication screen on Application Download Mode 24 Australia Eng 05 2015 Rev1 1 ...

Page 32: ...wer on 3 After finishing the system check check the system the PV and the battery status Figure 4 37 Standby state indication screen before the EMS command 4 You will receive the command from the EMS to convert to operation mode For individual operation mode screen refer to 4 1 1 4 1 6 5 If there is an event message received refer to 4 1 7 and 7 2 4 2 1 Turning off the System To turn off the syste...

Page 33: ...pleted you can monitor the system operation status on the computer 5 2 Components and LAN Connection 5 2 1 Essential Components Internet service line Wired Router RJ45 LAN connection cable 5 2 2 LAN Connection LAN terminal Figure 5 1 Communication terminal 26 Australia Eng 05 2015 Rev1 1 ...

Page 34: ...ne to check its current operation status and receive various statistical information on operation in the house or remotely 5 3 1 Service Terms This service is provided only when the device is connected to the Internet and specific services may require additional information only after approval from the customer 5 3 2 Membership To use this service you must register for membership through our homep...

Page 35: ...Lastly agree to the service subscription terms and conditions and then press the Submit button Figure 5 3 Entering the information to sign up for a membership CAUTION Items marked with are required Family information is optional If you agree to provide this additional information you can receive a variety of analysis information If you do not wish to provide additional information later you can ca...

Page 36: ...g In Log in to the homepage through the ID and the password generated through membership registration You can monitor the product online only when you are logged in Also if a log in ID error or a password error occurs five consecutive times access is blocked for 10 minutes for security reasons and access is permitted after this waiting period of time Figure 5 4 Log in page Australia Eng 05 2015 Re...

Page 37: ...log in normal service is available This service currently provides such menu items as monitoring consumption reports ESS reports ESS forecasts and notices Enabled to modify after further update 5 3 6 1 Monitoring The operational status of the product is indicated You can check the current status of operation the customer s power consumption information and power generation amount information in re...

Page 38: ... meter linkage is provided In particular such information on as the household type the size and the number of family residents is collected according to the customer s approval You can use these data to identify various types of statistics and comparative analysis data Figure 5 7 Consumption report page Australia Eng 05 2015 Rev1 1 31 ...

Page 39: ...arisons with the solar energy production amount or the power sales amount Figure 5 8 Forecast page 5 3 6 4 ESS Forecast In the ESS Forecast menu the generation amount forecast information and the guide for optimized operation can be checked through the algorithm mounted on the product 5 3 6 5 Notices You can check the notice message whenever there is an update or any other change in the service 32...

Page 40: ... can use a smart phone to easily check the product status anytime anywhere To use the mobile service the customer must first register the membership through the webpage and use the ID and the password to log in Figure 5 9 Mobile service page Australia Eng 05 2015 Rev1 1 33 ...

Page 41: ...and DC switch relay in the distribution box is disconnected before disassembling the system 6 1 Fan Exchange Change the fan according to the following procedures 1 Turn off the AC circuit breaker and the DC disconnect switch 2 Remove the side cover Make sure not to remove the front case cover Figure 6 1 Side cover removal 3 Remove the fan connector 4 Separate the fan Figure 6 2 Fan removal 34 Aust...

Page 42: ...vents abrasives or liquid corrosives in the enclosures 6 2 1 Cleaning the Side Cover If the inside of the side cover needs to be cleaned contact a qualified person tech nician so that they can clean according to the following steps Clean the side cover according to the follow procedures 1 Turn off the DC disconnect switch and the AC circuit breaker on the panel board then separate the MC connector...

Page 43: ...ding a significant message contact the designated installer or the maintenance company for customer service 6 4 Checking the Terminals WARNING High voltages during operation can cause lethal damage to the human body if the terminals are touched Please disconnect the product from the voltage sources PV AC grids Ensure that PV connection cables on the PV1 PV1 and PV2 PV2 are fastened Check for corro...

Page 44: ...fault state When this icon is displayed check the event list Normal communication state kW Indicating PV BATT GRID value kWh Indicating the integrating power value of each mode Hz Indicating the frequency under operation V Indicating PV BATT GRID voltage A Indicating PV BATT GRID current Indicating BATT SOC Table 7 1 Message List Australia Eng 05 2015 Rev1 1 37 ...

Page 45: ...sage with no special change in the sequence The warning message disappears on reversion to the normal state E002 GRID OVER VOLTAGE When the system voltage rises above standard level This is the overall voltage current warning message with no special change in the sequence The warning message disappears on reversion to the normal state E003 BATT UNDER VOLTAGE When the battery energy voltage drops b...

Page 46: ...utomatically returns to normal If it is not removed until the time limit is reached it is converted to a significant event E102 DC LINK OVER VOLTAGE PROTECTION The product stops the generating process because a significant PROTECTION event has occurred Wait until the event message disappears After the event message is removed it automatically returns to normal If it is not removed until the time l...

Page 47: ...ops the generating process because a significant PROTECTION event has occurred Wait until the event message disappears After the event message is removed it automatically returns to normal If it is not removed until the time limit is reached it is converted to a significant event E107 PV STRING2 OVER VOLTAGE PROTECTION The product stops the generating process because a significant PROTECTION event...

Page 48: ...ically returns to normal If it is not removed until the time limit is reached it is converted to a significant event Table 7 3 Inverter protection list 7 2 3 Battery Discharge General Events Type Code Description Measures PROTECTION E201 ON SEQUENCE GRID OFF While in progress battery discharged charged operation is terminated through the protection function Wait until the event message disappears ...

Page 49: ...ears After the event message is removed it automatically returns to normal If it is not removed until the time limit is reached it is converted to a significant event PROTECTION E0205 NORMAL GRID OFF While in progress battery discharged charged operation is terminated through the protection function Wait until the event message disappears After the event message is removed it automatically returns...

Page 50: ...ed until the time limit is reached it is converted to a significant event Table 7 4 Battery operation general events list 7 2 4 PV General Events Protection Type Code Description Measures PROTECTION E301 ON SEQUENCE GRID OFF PV generation mode is stopped by the protection event Wait until the event message disappears After the event message is removed it automatically returns to normal If it is no...

Page 51: ...by the protection event Wait until the event message disappears After the event message is removed it automatically returns to normal If it is not removed until the time limit is reached it is converted to a significant event PROTECTION E306 NORMAL PV V EVENT PV generation mode is stopped by the protection event Wait until the event message disappears After the event message is removed it automati...

Page 52: ...mis wiring states is abnormal Wait until the event message disappears After the event message is removed it automatically returns to normal Table 7 6 System general events protection list 7 2 6 BMS General Events Type Code Description Measures WARNING E501 OVER VOLTAGE PROTECTION CELL When the maximum cell voltage is above Warning level Automatically returns to normal when the maximum cell voltage...

Page 53: ...m cell temperature is below Warning level Automatically returns to normal when the minimum cell temperature goes above the limit value PROTECTION E508 UNDER TEMPERATURE PROTECTION CELL When the minimum cell temperature is below Protection level thus terminating the system Automatically returns to normal when the minimum cell temperature goes above the limit value WARNING E509 CELL VOLTAGE IMBALANC...

Page 54: ...METER EVENT Make sure that the Meter device is properly selected Disconnect and reconnect the D0 cable Turn off and restart the system Table 7 8 EMS communication events list 7 2 8 Single Fault Events Type Code Description Measures WARNING E701 GRID UNDER VOLTAGE FAULT The operation mode is terminated when a power system event occurs Restart 1 minute after the electric power system event is settle...

Page 55: ... All in One Restart after 3 minutes E710 FUNCTIONAL SAFETY FAULT When the two MCU measuring values are mismatched Restart after 3 minutes if no problem is found Table 7 9 Single fault events list 7 3 Significant Events If a significant event is notified the system is set to stop operation If that is the case contact your installer to restore the system to normal operation Checking event codes is a...

Page 56: ...sidered to be occurred to stop the operation Contact the installer immediately E905 PV CROSS CONNECTION Permanent Fail PV mis wiring for example P1 P2 or P2 P1 Contact the installer immediately E906 Cell Over Voltage Permanent Fail When exceeding Cell Max voltage Contact the installer immediately E907 Cell Under Voltage Permanent Fail When an abnormal decrease in Cell Min voltage is reported Conta...

Page 57: ...lay Inverter An electric circuit that converts DC to AC and vice versa Converter An electric circuit that converts DC to DC Chapter 3 INVERTER Power conversion system which contains inverters and converters Tray BMS Tray battery management system EMS Energy management system Chapter 4 Load Power load Power grid Electricity grid which connects to power system Chapter 7 SOC State of Charge battery c...

Page 58: ...t the following information is required 1 Product type ELSR362 00004 2 Serial Number AR00460036Z1 D 3 PV module type and configuration 4 Option equipment Energy Meter Model Name Address 150 20 Gongse ro Giheung gueung Yongin si 446 557 Gyeonggi do KOREA REPUBBLIC OF E Mail esseuservice samsung com Australia Eng 05 2015 Rev1 1 51 ...

Page 59: ...Australia Eng 05 2015 Rev1 1 ...

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