Troubleshooting
4-22
Samsung Electronics
4-3-3 Communication Error between Indoor and Outdoor Units during Tracking
1. Cause of problem
Yes
Indoor Unit Installation Quantity Setup Switch of
Outdoor Unit Compare and check the set value
and the actual number of indoor units installed.
Press the reset key (K3) of the outdoor PCB, and
check the display module to check for the quantity
of indoor units that respond to the tracking.
Remove the communication cable which connects
the outdoor unit to the indoor unit, and measure
the 2 cables of the outdoor unit with a scope.
Is there no sign of
the indoor response on the display
during tracking?
Check the communication cable
which connects the outdoor unit to the indoor unit.
If there is no peculiarity, then connect the indoor units one
by one to find the indoor unit that is interfering with the
communication for inspection and change the indoor unit PCB.
Is the voltage between
the 2 cables a square wave with DC±0.7V or more
as shown in the image below?
Are the number of
actual installed indoor units and the set value for
the installation quantity setup
switch the same?
Correctly set the indoor unit installation
quantity setup switch of the outdoor unit, and
press the reset key (K3) of the outdoor PCB to
re-execute tracking.
After 2 minutes, find the indoor unit which
displays the communication error for the indoor
units, and check for overlaps in the PCB address
setup.(If the indoor unit addresses are overlapped,
then a communication error will occur).
- In this case, a communication error will occur
in every indoor unit (two or more units) with
the address incorrectly set.
Change the indoor unit PCB after checking
the communication cable when there is
no peculiarity with the address.
Check the communication cable and the
connector of the outdoor unit PCB,
and change the PCB.
Yes
No
No
No
* Essential Requirements before Changing PCB
in Case of Communication Error: Refer to p.50
Yes
0.7V
0.7V
Good
Defective
Outdoor unit
display
Indoorunit
display
Duct, Cassette (1/2 Way),Console, Celing
Cassette (4/Mini4 Way)
Wall-mounted (NeoForte)
Operation Defrost Timer Fan Filter/MPI Operation Defrost Timer Filter Operation Timer Turbo 24
℃
27
℃
×
×
◑
◑
×
×
◑
◑
×
◑
◑
×
◑
×
※ ●
: ON
◑
: Flash ×: OFF
Judgment
Method
∙ Communication error between indoor and outdoor units.
Cause of
problem
∙ Refer to the judgment method below.