phone facility programming. OfficeServ Call is a client server based application that supports both an end-
user (GUI) interface and industry standards such as TAPI. The client application has support for a wide range
of operating systems including Windows 2000 and Windows XP.
OfficeServ™ Operator
OfficeServ Operator is a PC-based attendant console that works in conjunction with either a TDM or IP Keyset.
OfficeServ Operator can support up to 20 OfficeServ Operators Consoles simultaneously.
OfficeServ™ Softphone
Samsung OfficeServ Softphone is a software-based application that turns your computer into a full-featured
Samsung IP telephone. It is installed directly onto your laptop or desktop PC running Microsoft Windows
operating system. Once a USB headset or a USB handset is connected; the Softphone delivers virtually iden-
tical functionality as the ITP-5112L and ITP-5121D desktop ITP phones. OfficeServ Softphone is ideal for
telecommuter and mobile users. Remote workers can simply connect their laptop to the corporate network,
snap in a USB headset, and function as if they were in their own office. They can place, receive, and handle
calls on both the internal and external network, providing a truly portable and practical solution.
CONFERENCE
The system allows up to 5 (five) simultaneous conferences up to 5 (five) total parties each.
Add-On (5 Party)
Any combination of up to five parties (stations or outside lines) can be joined together in an add-on confer-
ence. Parties may be eliminated or added after a conference has been established.
Unsupervised
A station user may set up a conference with two or more outside lines and then exit the conference leaving
the outside lines connected in an unsupervised (trunk to trunk) conference.
Split
A keyset user can “split” a conference into separate outside calls, then speak with each caller privately. Then
the individual calls can be conferenced again in any combination. NOTE:This feature requires individual trunk
buttons and auto-hold must be enabled.
CONFERENCE GROUP
Users that have a 5112L-ITP large screen keyset or OfficeServ Softphone may have 1-5 conference groups
programmed. Each conference group can have up to 5 parties assigned. They can be extensions in the sys-
tem or telephone numbers of people outside the system. Press the Conference Group button to call all mem-
bers of the group at the same time. Status indications appear in the display. Press the corresponding softkey
to drop or call parties as desired (maximum 100 users).
CUSTOMER SET RELOCATION
Customer Set Relocation allows the customer to exchange or swap similar stations in the OfficeServ 7100
without wiring changes. All individual station assignments such as trunk ring, station group, station COS, sta-
tion speed dial, button appearances, call forwarding, etc. will follow the Customer Set Relocation program.
DATA SECURITY
Single line extensions used with modems and facsimile machines can be programmed so that they will not
receive any system-generated tones that would disrupt data transmissions. In addition, these devices receive
DCS C.O. ringing pattern instead of intercom ring pattern. Devices connected to an SLI card receive a discon-
nect signal upon termination.
4.13
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