Samsung CLP CLP-550 Setup Manual Download

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This chapter provides helpful information for what to do if
you encounter an error while using your printer.

This chapter includes:

• Troubleshooting Checklist

• Solving General Printing Problems

• Clearing Paper Jams

• Solving Print Quality Problems

• Understanding Display Messages

• Common Windows Problems

• Common Macintosh Problems

• Troubleshooting PS Errors

• Common Linux Problems

• Common DOS Problem

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ROBLEMS

Summary of Contents for CLP CLP-550

Page 1: ...COLOR LASER PRINTER Setup Guide ...

Page 2: ...9 For Local Printing 19 For Networking Printing 21 Step 6 Turning the Printer On 22 Step 7 Printing a Demo Page 23 Step 8 Changing the Display Language 23 Step 9 Installing the Printer Software 24 Installing Printer Software in Windows 25 Reinstalling Printer software 29 Removing Printer software 30 Changing the Display Language 30 Step 10 Viewing the User s Guide 31 In Windows 31 In Macintosh 31 ...

Page 3: ...e and the Adobe Acrobat Reader program The power cord may be different depending on your country CAUTION This printer weighs 35kg including developer cartridge and cassette Use safe lifting and handling techniques If you need to move the printer it must be moved by two people Use the lifting handles located as shown in the diagram see page 5 Back injury could be caused if a single person attempts ...

Page 4: ...e enough room to open the printer trays covers and allow for proper ventilation Provide the proper environment A firm level surface Away from direct airflow of air conditioners heaters or ventilators Free of temperature sunlight or humidity extremes or fluctuations Clean dry and free of dust CAUTION You must place your printer in the level surface If you do not the print quality problems can occur...

Page 5: ...er Output Tray Top Cover Open to install the imaging unit and transfer belt Front Cover Open to replace the waste toner container Left Cover To install the toner cartridges press the top cover release button and open fully Tray 1 250 sheet paper feeder Top Cover Release Button Optional Tray 2 500 sheet paper feeder Handle Lifting handles are located at the lower edge of both sides of the printer ...

Page 6: ... to install optional accessories Wireless Network Antenna Network Port Parallel Port This wireless network antenna is not supplied with the printer It is an option that must be purchased and installed separately The network port is fitted as standard on the CLP 550N CLP 550 users can purchase an optional Network Card and install it separately For details see the User s Guide of the printer in the ...

Page 7: ...ng the handle completely open the left cover until it is at right angles to the main frame CAUTION If the left cover is not completely open the top cover release button does not be pressed 2 Press the top cover release button to unlatch the top cover and open it all the way Top cover release button ...

Page 8: ...fe or scissors to open the imaging unit package and tape on the protective paper liner You could damage the surface of the imaging unit To prevent damage do not expose the imaging unit to light for more than a few minutes Cover it with black paper if necessary Do not touch the surface of the green roller on the imaging unit or print quality problems can occur 5 Locate the imaging unit slots inside...

Page 9: ...esponding colors of the slots CAUTION Insert the imaging unit carefully so as not to scratch and damage the surface of the green roller 7 Slide the imaging unit down into the printer until it cannot be pushed in any further and fold the handle down CAUTION To prevent damage do not expose the imaging unit to light for more than a few minutes Close the top and left cover should the setup need to be ...

Page 10: ...ape CAUTION Don t use sharp objects such as a knife or scissors to open the transfer belt package You could damage the surface of the transfer belt 10Pinch the transfer belt tention levers on both sides of the transfer belt Then pull them out as shown below 11Locate the transfer belt slots inside the printer one on each side ...

Page 11: ...belt and align it with the slots in your printer NOTE Keep the transfer belt level do not turn the transfer belt over otherwise looses toner may be spilled 13Slide the transfer belt down into the printer Press it firmly to make sure that it latches into place ...

Page 12: ...ION If you open the left cover for a few minutes the imaging unit can be exposed to light This causes damage to the imaging unit 15After making sure that the left cover is open close the top cover Make sure that it is securely latched CAUTION Do not try to close the left cover with the top cover open This may cause damage to the printer ...

Page 13: ...e the surface of the toner cartridges 17Holding both sides of the cartridges gently roll them from side to side to distribute the toner 18Place the toner cartridges on a flat surface as shown and remove the paper covering on the toner cartridge by removing the tape NOTE If toner gets on your clothing wipe it off with a dry cloth and wash it in cold water Hot water sets toner into fabric ...

Page 14: ...esponding positions shown in order of Cyan Magenta Yellow and then Black Using both hands grip the cartridge to insert into the slot Then hold the handle to slide the cartridge in When the toner cartridges are correctly installed the yellow and black cartridges are not fully inserted These will be pushed into place when you close the left cover C M Y K Black Yellow Magenta Cyan M Y K C Grip here ...

Page 15: ...ridges incorrectly the left cover will not close properly Check again to make sure the cartridge colors correspond to those marked on the right hand side Never use force to close the cover NOTE When printing text at 5 coverage you can expect a toner cartridge life of about 7 000 pages for black and 5 000 pages for color ...

Page 16: ... can use A4 and letter sized paper To load paper 1 Pull the tray out of the printer 2 Push down on the metal plate until it locks into position 3 Flex the paper sheets back and forth to separate the pages and then fan them while holding one edge Tap the edges of the stack on a flat surface to even it up ...

Page 17: ...4 Load paper with the print side facing up Make sure that all four corners are flat in the tray and under the corner brackets as shown below 5 Do not exceed the maximum stack height Overfilling the tray may cause a paper jam ...

Page 18: ...tly against the edge of the paper as the guide may bend the paper NOTE If you want to change the paper size in the tray refer to the User s Guide of your printer supplied in the CD ROM 7 Slide the tray back into the printer NOTES Do not push the width guide far enough to cause the material to warp If you do not adjust the width guide it may cause paper jam ...

Page 19: ... the printer to the USB port of the computer requires a certified USB cable You will need to buy a USB 2 0 compliant cable that is within 3m in length 1 Make sure that both the printer and the computer are turned off 2 Plug the USB printer cable into the connector on the back of the printer 3 Connect the other end of the cable to the USB port on your computer See the User s Guide of your computer ...

Page 20: ...le that is within 3m in length 1 Make sure that both the printer and the computer are turned off 2 Plug the parallel printer cable into the connector on the back of the printer Push the metal clips down to fit inside the notches on the cable plug 3 Connect the other end of the cable to the parallel interface port on your computer and tighten the screws See the User s Guide of your computer if you ...

Page 21: ...eless network environments you need to install an optional wired wireless network interface card For details about installing the card see the User s Guide of your printer in the CD ROM Using an Ethernet cable 1 Make sure that both the printer and the computer are turned off 2 Plug one end of the Ethernet cable into the Ethernet network port on the Printer 3 Plug the other end of the cable into a ...

Page 22: ...ee the User s Guide of your printer You can use the software supplied with the card Refer to the software User s Guide Step 6 Turning the Printer On 1 Plug the power cord into the power receptacle on the back of the printer 2 Plug the other end into a properly grounded AC outlet and turn on the power CAUTIONS Some parts inside of the printer may be hot when power is on or after printing Be careful...

Page 23: ...ing the Display Language To change the language that is displayed on the control panel take the following steps 1 In ready mode press the Menu button on the control panel until you see Setup on the bottom line of the display 2 Press the Enter button to access the menu 3 Press the Enter button when LCD Language displays on the bottom line 4 Press the scroll button or to display the language you wan...

Page 24: ...y printer driver for Windows Use this driver to take full advantage of your printer s features See page 25 USB driver only for Windows 98 Me 2000 XP For details about installing the USB driver see page 25 Remote Control Panel for DOS applications This Windows based program is automatically installed when you install the printer driver For information about using the program refer to Appendix D in ...

Page 25: ... will start automatically If the CD ROM drive does not automatically run Select Run from the Start menu and type x Setup exe in the Open box where x is the drive letter for the CD ROM drive then click OK NOTE If the New Hardware Found window appears during the installation procedure click in the upper right corner of the box or click Cancel Item Requirements Operating system Windows 95 98 Me NT 4 ...

Page 26: ...r on Then click Next If the printer is already connected and turned on this screen does not appear Skip to the next step 3 Choose the installation type Auto Install Installs the common software for your printer such as printer driver USB driver PS driver and User s Guide This is recommended for most users ...

Page 27: ...k on this option and it will automatically install Adobe Acrobat Reader for you 4 After the installation is finished the window asking you to print a test page appears If you want to print a test page select the checkbox and click Next Otherwise just click Next and skip to step 6 5 When the test page prints out correctly click Yes If not click No to reprint it 6 To register yourself as a user of S...

Page 28: ...ir Printer If you have replaced the parallel cable with the USB cable do the same to repair the driver If your printer doesn t work properly reinstall the printer driver You can also print from Macintosh or Linux For detailed information refer to the User s Guide of the printer After installation of the software you can reinstall or remove the printer software if necessary Also you can change the ...

Page 29: ...enu select Programs 2 Select Samsung CLP 550 Series and then Printer Maintenance 3 Select Repair and then click Next NOTE If your printer is not connected to the computer the Connect Samsung CLP 550 Series window opens After connecting the printer click Next 4 Select the components you want to reinstall and click Next ...

Page 30: ...er Maintenance 3 Select Remove and then click Next 4 Select the components you want to remove and then click Next 5 After the software is removed click Finish Changing the Display Language After installation of the software you can change the display language 1 From the Start menu select Programs 2 Select Samsung CLP 550 Series and Language Selection 3 Select the desired language from the language...

Page 31: ...s After installing the printer software you can view User s Guide in PDF format at any time from your Windows desktop 1 From the Start menu select Programs 2 Select Samsung CLP 550 Series and View User s Guide Adobe Acrobat automatically runs and then the User s Guide opens NOTE If your computer doesn t have Adobe Acrobat selecting the View User s Guide option automatically installs Adobe Acrobat ...

Page 32: ...crobat Reader on your system or try to read the User s Guide on a Windows system 1 Click the icon at the bottom of the screen When the terminal screen appears type in root local root cd mnt cdrom the CD ROM directory root local cdrom manual acrobat4 INSTALL 2 After reading the license agreement type accept 3 When you are asked of the installation directory just type the enter key 4 You need to mak...

Page 33: ...Home Visit us at www samsungprinter com Rev 1 00 ...

Page 34: ...COLOR LASER PRINTER User s Guide ...

Page 35: ... Hewlett Packard company Centronics is a trademark of Centronics Data Computer Corporation IBM and IBM PC are trademarks of International Business Machines Corporation Apple AppleTalk TrueType Laser Writer and Macintosh are trademarks of Apple Computer Inc Microsoft Windows Windows 9x Window Me Windows 2000 Windows NT 4 0 and Windows XP are registered trademarks of Microsoft Corporation PostScript...

Page 36: ...Using Control Panel Menus 2 5 Accessing Control Panel Menus 2 5 Overview of Control Panel Menus 2 6 Information Menu 2 7 Paper Menu 2 7 Layout Menu 2 10 Graphics Menu 2 12 Printer Menu 2 12 Color Menu 2 13 Setup Menu 2 13 PCL Menu 2 16 PostScript Menu 2 17 Network Menu 2 18 Chapter 3 Using Print Materials Choosing Paper and Other Materials 3 2 Sizes and Capacities 3 2 Guidelines for Paper and Spec...

Page 37: ... a Print Job 4 4 Printer Settings 4 5 Layout tab 4 6 Paper tab 4 7 Graphics tab 4 9 Extras tab 4 12 About tab 4 13 Using a Favorite Setting 4 13 Using Help 4 14 Chapter 5 Advanced Printing Printing on Both Sides of the Paper 5 2 Scaling Your Document 5 4 Fitting Your Document to a Selected Paper Size 5 5 Printing Multiple Pages on One Sheet of the Paper 5 6 Printing Posters 5 7 Printing Booklets 5...

Page 38: ... the Printer 6 30 Cleaning the Inside of the Printer 6 31 Replacement Parts 6 38 Chapter 7 Solving Problems Troubleshooting Checklist 7 2 Solving General Printing Problems 7 3 Clearing Paper Jams 7 7 In the Paper Feed Area 7 8 In the Multi purpose Tray 7 10 Inside the Printer 7 10 In the Paper Exit Area 7 11 In the Duplex Area 7 14 In the Optional Tray2 7 18 Tips for Avoiding Paper Jams 7 21 Solvi...

Page 39: ...einstalling PS Drivers B 4 Removing PS Drivers B 4 Using PS Printer Driver Features B 5 Accessing Printer Properties B 5 Appendix C Using Your Printer in Linux Installing the Printer Driver C 2 System Requirements C 2 Installing the Printer Driver C 2 Changing the Printer Connection Method C 6 Uninstalling the Printer Driver C 7 Using the Configuration Tool C 8 Changing LLPR Properties C 10 Append...

Page 40: ...6 Appendix F Installing Printer Options Installing Printer Memory F 2 Removing the Memory F 7 Installing a Network Interface Card F 8 Installing an Optional Tray F 13 Appendix G Specifications Printer Specifications G 2 Paper Specifications G 4 Overview G 4 Supported Sizes of Paper G 5 Guidelines for Using Paper G 6 Paper Specifications G 7 Paper Output Capacity G 7 Paper Input Capacity G 7 Printe...

Page 41: ... considered to be hazardous The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation user maintenance or prescribed service condition WARNING Never operate or service the printer with the protective cover removed from Laser Scanner assembly The reflected beam although invisible can damage your eyes When using this...

Page 42: ...manner Correct Disposal of This Product Waste Electrical Electronic Equipment Applicable in the European Union and other European countries with separate collection systems This marking shown on the product or its literature indicates that it should not be disposed with other household wastes at the end of its working life To prevent possible harm to the environment or human health from uncontroll...

Page 43: ...ay cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures 1 Reorient o...

Page 44: ...ne of 20 cm 8 inches separation between the device and the body for use of a wireless device near the body this does not include extremities This device should be used more than 20 cm 8 inches from the body when wireless devices are on The power output of the wireless device or devices which may be embedded in your printer is well below the RF exposure limits as set by the FCC This transmitter mus...

Page 45: ...nnection to the analogue public switched telephone network PSTN in accordance with Directive 1999 5 EC The product has been designed to work with the national PSTNs and compatible PBXs of the European countries In the event of problems you should contact the Euro QA Lab of Samsung Electronics Co Ltd in the first instance The product has been tested against TBR21 and or TBR 38 To assist in the use ...

Page 46: ... be present embedded in your printer system The following section is a general overview of considerations while operating a wireless device Additional limitations cautions and concerns for specific countries are listed in the specific country sections or country group sections The wireless devices in your system are only qualified for use in the countries identified by the Radio Approval Marks on ...

Page 47: ...ed examples where use of wireless devices may be restricted or eliminated When in environments where you are uncertain of the sanction to use wireless devices ask the applicable authority for authorization prior to use or turning on the wireless device Every country has different restrictions on the use of wireless devices Since your system is equipped with a wireless device when traveling between...

Page 48: ...1 AS NZS3548 1995 EN61000 4 2 1995 EN61000 4 1996 EN61000 4 4 1995 EN61000 4 5 1995 EN61000 4 6 1996 EN61000 4 11 1994 1 Certificate of conformity Test report issued by LVD TUV Rheinland EMC SAMSUNG Electronics EURO Q A Lab in the U K 2 Technical documentation kept as Samsung Electronics Co Ltd 259 Gongdan Dong Gumi City Gyungbuk Korea 730 030 Whan Soon Yim Senior Manager place and date of issue n...

Page 49: ...1 INTRODUCTION Congratulations on the purchase of your printer This chapter includes Special Features Printer Components ...

Page 50: ... white and 5 IPM for color Handle paper flexibly Multi purpose Tray supports letterhead envelopes labels transparencies custom sized materials postcards and heavy paper A 100 sheet Multi purpose Tray supports plain paper The Standard 250 sheet input tray Tray1 and optional 500 sheet input tray Tray2 supports A4 letter sized paper Create professional documents Print Watermarks You can customize you...

Page 51: ...0N of memory which can be expanded to 320 MB 384 MB for the CLP 550N You can install an optional 500 sheet tray in your printer This tray reduces how often you have to add paper to the printer This printer comes with a built in PostScript 3 Emulation PS DIMM which enables PS printing A Network interface enables network printing You can add the optional network interface card to CLP 550 CLP 550N co...

Page 52: ...Network interface CLP 550N comes with a built in network interface 10 100 Base TX You can also use an optional wireless network interface but you need to add the optional network interface card to CLP 550 Printer Features The table below lists a general overview of features supported by your printer S Standard O Option Features CLP 550 CLP 550N IEEE 1284 Parallel S S USB 2 0 S S Network Interface ...

Page 53: ...ace Control Panel see page 2 2 Paper Output Tray Top Cover Open to install the imaging unit and transfer belt Front Cover Open to replace the waste toner container Output Support Tray 1 250 sheet paper feeder Top Cover Release Button Optional Tray 2 500 sheet paper feeder Left Cover To install the toner cartridges press the top cover release button and open fully Handle Use it to lift the printer ...

Page 54: ...rol Board Cover Open to install optional accessories Power Receptacle Power Switch Wireless Network Antenna Network Port USB Port This wireless network antenna is not supplied with the printer It is an option that must be purchased and installed separately The network port is fitted as standard on the CLP 550N CLP 550 users can purchase an optional Network Card and install it separately For detail...

Page 55: ...2 This chapter describes how to use the printer s control panel This chapter includes Understanding the Control Panel Using Control Panel Menus USING THE CONTROL PANEL ...

Page 56: ...n Ready The printer is on line and ready to print If you press On Line Continue the printer switches to off line Offline The printer is off line and cannot print If you press On Line Continue the printer switches to on line Processing The printer is printing If you want to cancel printing press Cancel Sleeping The printer is in Power Save mode using less power When a print job is received from the...

Page 57: ...eceive data from the computer Blinking When the backlight blinks slowly the printer is receiving data from the computer When the backlight blinks quickly the printer is receiving and printing data Orange On The printer stops printing due to a major error Check the display message See page 7 26 for details on the meaning of the error message Blinking A minor error has occurred and the printer is wa...

Page 58: ...the changed setting The selected item is marked with an In menu mode press to scroll through submenu items or setting options Pressing moves you to the next option and pressing sends you back to the previous option Press to cancel the current print job In menu mode press to return to ready mode In menu mode press to go back to the upper menu level Button Description ...

Page 59: ... of the display 2 Press the Enter button to access the menu 3 Press the scroll button or until the menu item you want displays on the bottom line 4 Press the Enter button to confirm the selected item 5 If the menu item has submenus repeat steps 3 and 4 6 Press the scroll button or until the setting option you want displays on the bottom line or enter the required value 7 Press the Enter button to ...

Page 60: ...t Print Net CFG This menu only appears when a Network Card is fitted CLP 550N or CLP 550 with optional Network card Setup See page 2 13 LCD Language Emulation Power Save Auto Continue Jam Recovery Altitude Adj Auto CR Job Time Out Maintenance Graphics See page 2 12 Resolution Printer See page 2 12 Default Set Current Job PCL See page 2 16 Typeface Symbol Lines Pitch Point Size Courier Color See pa...

Page 61: ...d current settings of the control panel menu items Demo Page The demo page allows you to check to see if your printer is printing properly PCL Font List PS3 Font List The font sample list shows all of the fonts currently available in the selected language Item Explanation Tray Source Using this item you can set the tray you will use If you select Auto Select the printer can automatically determine...

Page 62: ...ht Select the paper size currently loaded in the tray This Menu is shown when the Media Size value is set up by Custom Size Custom Height Set the custom height from 140 to 356 mm Item Explanation Values Letter Legal A4 Executive JIS B5 ISO B5 No 10 Env Monarch Env DL Env C5 Env C6 Env US Folio A5 A6 Custom Size Letter for USA A4 for Europe and Asia Values A4 210 mm Letter 216 mm Letter for USA A4 ...

Page 63: ...nted is for paper with something else printed on it such as letterhead Cotton Select for cotton paper such as Gilbert 25 and Gilbert 100 Recycled Select for Recycled paper Tray Chaining When you select any other value except Auto Select from Tray Source and the selected tray is empty the printer automatically prints from other trays If this menu item is set to Off the On Line Continue button backl...

Page 64: ... as follows Long Edge Flips on the long edge Prints pages to read like a book Short Edge Flips on the short edge Prints pages to read by flipping over like a note pad Select Off to print on one side of the paper Values Portrait Landscape Portrait Landscape Options Off Long Edge Short Edge Long Edge in the Portrait orientation Long Edge in the Landscape orientation 2 5 3 2 5 3 2 5 3 2 5 3 Short Edg...

Page 65: ...rientation appears on the right side of the page Long Binding Set the right margin of the back of the page for long binding from 0 0 mm to 22 mm Binding position In the portrait orientation appears on the left side of the page In the landscape orientation appears in the upper line of the page Simplex Margin Set the margin of print materials for one sided printing You can increase or decrease the v...

Page 66: ...the setting the sharper the clarity of printed characters and graphics If your print jobs are mostly text select 600dpi Normal for the highest quality output Select 1200dpi Best when your job contains bitmapped images such as scanned photos or certain business graphics that will benefit from enhanced line screening Item Explanation Default Set This menu item allows you to restore the printer s fac...

Page 67: ...ments Run Now It manually calibrates the printer Custom Color This item allows you to adjust a specific color contrast individually CMYK It allows you to adjust the contrast of the toner in each toner cartridge Default It optimizes the colors automatically Manual Adjust It allows you to manually adjust the selected color contrast for each cartridge Note You should use the Default setting for the b...

Page 68: ...sage remains on the display and the printer remains off line until you insert the correct paper On If the paper is mismatched an error message displays The printer goes off line for 30 seconds then automatically clears the message and continues printing Jam Recovery This item determines how the printer behaves when a paper jam occurs Off The printer does not reprint pages Printing performance migh...

Page 69: ...is item allows you to maintain the toner cartridge and other consumables Check Others Imaging Unit allows you to check the total number of images printed Transfer Belt allows you to check the total number of images printed Fuser Transfer Roll MP Pickroll Tray1 Pickroll Tray2 Pickroll These items are only for the service technicians Alarm Shortage This item determines how the printer behaves when c...

Page 70: ...4 s interval and point size are fixed Symbol This item selects the symbol to be used in PCL emulation The symbol is the group of numbers marks and special signs being used when printing letters Lines This item allows you to set vertical spacing from 5 to 128 lines for the default paper size The default value of Lines may differ according to the paper size and printing orientation Pitch When you se...

Page 71: ...is item lets you select the version of Courier font to use Item Explanation Print PS Error You can select whether or not your printer prints an error list when a PS error occurs Select On to print PS 3 emulation errors If an error occurs the job stops processing the error message prints and the printer flushes the job If this menu is set to Off the job is flushed without an indication of the error...

Page 72: ...nfigure the TCP IP and Netware menus If you select Yes the following options are available Config TCP Config 802 11b AppleTalk and Netware Config TCP Select whether you want to set the IP address or not If you select Yes you can configure the IP address item If you select Yes the IP Get Method option appears on the display You can select how to get the IP address IP Get Method You can set this ite...

Page 73: ...en press the Enter button Set the value for the 2nd 3rd and 4th byte the same way Gateway You can set this item only when you set IP Get Method to Static This item lets you enter the gateway manually Press the scroll button to set the value of the 1st byte between 1 and 255 and then press the Enter button Set the value for the 2nd 3rd and 4th byte the same way Config 802 11b Configure the Wireless...

Page 74: ...select whether or not you set the frame type parameter Select Yes to select the frame type If you select Yes the IPX Frame Type option appears on the display IPX Frame Type You can select this item only when you set Config Netware to Yes This item lets you select IPX Frame Type Auto You can set the frame type automatically EN_8023 Select this value to use the IEEE 802 3 frame type EN_II Select thi...

Page 75: ...item reboots the network interface card Default Set This item performs a simple reset and restores the factory default settings for the network configuration Print Net CFG This item prints a page showing the network parameters you set Item Explanation ...

Page 76: ...USING THE CONTROL PANEL 2 22 MEMO ...

Page 77: ...f paper you can use with your printer and how to properly load paper in the different paper trays for the best print quality This chapter includes Choosing Paper and Other Materials Loading Paper Printing on Special Print Materials USING PRINT MATERIALS ...

Page 78: ...y 2 16 43 lbs 60 163 g m2 bond for the Multi purpose Tray 20 24 lbs 75 90 g m2 bond for duplex printing Brightness Some paper is whiter than others and produce sharper more vibrant images Surface smoothness The smoothness of the paper affects how crisp the printing looks on the paper CAUTION Using a material that does not conform to the specifications listed on page G 7 can cause problems that may...

Page 79: ...be of the same high quality as white photocopy paper The pigments must withstand the printer s fusing temperature of 180 C 356 F for 0 1 seconds without deteriorating Do not use paper with a colored coating that was added after the paper was produced Preprinted forms must be printed with nonflammable heat resistant ink that does not melt vaporize or release hazardous emissions when subject to the ...

Page 80: ... paper jam See Sizes and Capacities on page 3 2 for acceptable paper capacities for each tray Using Tray 1 The tray Tray 1 can hold a maximum of 250 sheets of plain A4 and letter sized paper You can purchase an optional tray Tray 2 and attach it below Tray 1 to load an additional 500 sheets of paper 1 Pull the tray out of the printer 2 Push down on the metal plate until it locks into position ...

Page 81: ...rth to separate the pages and then fan them while holding one edge Tap the edge of the stack on a flat surface to even it up 4 Load paper with the print side facing up Make sure that all four corners are flat in the tray and under the corner brackets as shown below ...

Page 82: ...until it lightly touches the side of the stack Do not press the guide too tightly against the edge of the paper as the guide may bend the paper NOTE If you want to change the paper size in the tray refer to page 3 7 7 Slide the tray back into the printer 8 When you print a document select the paper type size and source in your software application For details see page 4 7 ...

Page 83: ...y 1 Lift the paper length guide and place it in the correct position for the paper size you are loading To remove the paper length guide turn it slightly to your right to release the locks on the bottom of the guide then pull it up To place the paper length guide in the paper position you want insert the locks on the bottom of the guide into the desired paper slot and push it all the way in Paper ...

Page 84: ...own and move it towards the paper until it lightly touches the side of the stack Do not push the guide to tightly against the edge of the paper as it may cause the paper to bend Using the Optional Tray 2 The optional tray Tray 2 can hold a maximum of 500 sheets of plain paper To load paper in Tray 2 follow the instructions for loading paper on page 3 4 ...

Page 85: ...ou do not normally keep in the paper tray You can load approximately 100 sheets of plain paper 10 envelopes 30 transparencies 10 sheets of card stock or 10 labels at a time Load only one size of print material at a time in the Multi purpose Tray To prevent paper jams do not add paper when there is still paper in the Multi purpose Tray This also applies to other types of print materials Print mater...

Page 86: ...rencies hold them by the edges and avoid touching the print side Oils from your fingers can cause print quality problems 3 Load the print material with the print side facing down and against the right edge of the tray 4 Pinch the paper width guide and slide it to the right to touch lightly against the edge of the material without bending it ...

Page 87: ...er feeding turn the paper around NOTE Make sure that you have not loaded too much print material The print material buckles if you load a stack that is too deep or if you push it in too far 5 When you print a document set the paper source to MP Tray and select the correct paper type in the software application For details see page 4 7 NOTE After printing fold away the paper support extension and c...

Page 88: ...is loading procedure is almost the same as the procedure for loading in the Multi purpose Tray except you load paper sheet by sheet in the Tray send print data to print the first page and press the On Line Continue button on the control panel to print each following page 1 Load a sheet of print material with the print side down and against the right edge of the Multi purpose Tray 2 Pinch the paper...

Page 89: ...details see page 4 7 4 Print the document The display shows a message prompting you to load paper 5 Press the On Line Continue button The printer picks up the print material and prints After one page is printed the message appears again 6 Insert the next sheet into the Multi purpose Tray and press the On Line Continue button Repeat this step for every page to be printed ...

Page 90: ... are undamaged and are not stuck together Do not feed stamped envelopes Never use envelopes with clasps snaps windows coated linings or self stick adhesives To print on envelopes 1 Open the Multi purpose Tray and unfold the paper support 2 Flex or fan the edge of the envelope stack to separate them before loading 3 Load the envelopes into the Multi purpose Tray with the flap side up The end of the...

Page 91: ...h guide and slide it to the right to touch lightly against the edge of the stack without bending it 5 When you print configure the paper source to MP Tray the paper type to Envelope and the paper size in the software application For details see page 4 7 ...

Page 92: ...ves can also cause damage to the printer components Never print on the same sheet of labels more than once or on partial sheet of labels Do not use labels that are separating from the backing sheet or are wrinkled or damaged in any way To prevent labels from sticking together do not let the printed label sheets stack up as they are printed out To print on labels 1 Open the Multi purpose Tray and u...

Page 93: ...ality problems Only use transparencies recommended for use in laser printers Ensure that transparencies do not have torn edges and are not wrinkled or curled Hold the transparencies by the edges and avoid touching the print side Oils from your fingers can cause print quality problems Be careful not to leave fingerprints on the print side and or scratch marks The following paper types are recommend...

Page 94: ...lti purpose Tray and unfold the paper support 2 Load transparencies into the Multi purpose Tray They must be loaded with the print side downwards and the top with the white leading edge entering the printer first Adjust the guide to fit the width of the transparencies ...

Page 95: ...r details see page 4 7 NOTES To prevent transparencies from sticking together do not let the printed sheets stack up as they are printed out Place transparencies on a flat surface after removing them from the printer Prints made on transparency film with this printer are not compatible with overhead projectors and may appear as a black and white image if projected ...

Page 96: ...on letterhead must be non flammable and should not adversely affect any printer rollers Forms and letterhead should be sealed in moisture proof wrapping to prevent changes during storage Before you load preprinted paper such as forms and letterhead verify that the ink on the paper is dry During the fusing process wet ink can come off of preprinted paper reducing the print quality To print on prepr...

Page 97: ...e minimum size is 90 mm by 140 mm 3 5 in by 5 5 in and the maximum size is 216 mm by 356 mm 8 5 in by 14 in Always insert the short edge into the Multi purpose Tray first If you want to print in landscape mode make this selection using your software Inserting the long edge first may cause a paper jam Do not load more than 10 cards into the Multi purpose Tray at a time Do not print on material smal...

Page 98: ...ard stock 1 Open the Multi purpose Tray and unfold the paper support 2 Load print material only in the Multi purpose Tray with the print side down and the short edge first Slide the guide until it lightly touches the stack without bending it ...

Page 99: ...ure the paper source to MP Tray the paper type and size in the software application For details see page 4 7 If the size of your print material is not listed in the Size box in the Paper tab click the Custom button and set the size manually See page 4 7 ...

Page 100: ...USING PRINT MATERIALS 3 24 MEMO ...

Page 101: ...4 This chapter explains the printing options and common printing tasks This chapter includes Printer Driver Features Printing a Document Printer Settings PRINTING TASKS ...

Page 102: ...prietary printer driver PostScript Win 9x Me Win 2000 XP Win NT4 0 Win 9x Me Win 2000 XP Win NT4 0 Mac Color mode Y Y Y Y Y Y Y Print quality option Y Y Y Y Y Y Y Poster printing Y Y Y N N N N Double sided printing Y Y Y Y Y Y Y Booklet printing Y Y Y N Y N N Multiple pages per sheet N up Y Y Y Y Y Y Y Fit to page printing Y Y Y Y Y Y Y Scale printing Y Y Y Y Y Y Y Different source for first page ...

Page 103: ...ect Print from the File menu The Print window opens It may look slightly different depending on your application You can select the basic print settings within the Print window These settings include the number of copies and the print range 3 To take advantage of the printer features provided by your printer click Properties or Preferences in the application s print window For details see Printer ...

Page 104: ...button cancels only the current job in the printer If more than one print job is in the printer s memory you must press the Cancel button once for each job after the job starts printing To stop a print job from the Printers folder If the print job is waiting in a print queue or print spooler such as the Printer group in Windows delete the job as follows 1 From the Windows Start menu select Setting...

Page 105: ...rties window on Windows 98 NOTES Most Windows applications will override the settings you specify in the printer driver Change all of the print settings available in the software application first and change any remaining settings using the printer driver The settings you change remain in effect only while you are using the current program To make your changes permanent make them in the Printers f...

Page 106: ...nted on a page Portrait prints across the width of the page letter style Landscape prints across the length of the page spreadsheet style If you want to turn the page upside down select Rotate 180 Degrees Layout Options Layout Options allows you to select advanced printing options For details see Chapter 5 Advanced Printing Duplex Double Sided Printing Duplex Double Sided Printing allows you to au...

Page 107: ...n Copies Copies allows you to choose the number of copies to be printed You can enter up to 999 Size Size allows you to choose the size of the paper loaded in the tray If the required size is not listed in the Size box click Custom When the Custom Paper Size window appears set the paper size and click OK The setting appears on the list so that you can select it 1 2 3 4 5 6 1 2 Enter the custom nam...

Page 108: ...als If you use cotton paper 16lb to 24lb 60 90g m2 such as Gilbert 25 and Gilbert 100 set the paper type to Cotton for the best printing To use recycled paper select Recycled Paper Different Source for First Page This property allows you to print the first page using a different paper type from the rest of the document You can select the paper source for the first page For example load thick stock...

Page 109: ...operty Description Resolution You can select the printing resolution by choosing from 1200 dpi Best and 600 dpi Normal The higher the setting the sharper the printed characters and graphics The higher settings may increase the time it takes to print a document Color Mode You can set the color options Setting to Color typically produces the best possible print quality for color documents If you wan...

Page 110: ...u can adjust the tonal range of images by changing the Tone Curve option Color Info This tab contains information about the driver s color conversion system 3 TrueType Options This option is only avaliable when you use Windows 9x This option determines what the driver tells the printer about how to image the text in your document Select the appropriate setting according to the status of your docum...

Page 111: ...hic content and relatively few TrueType fonts printing performance speed may be enhanced in this setting Darken Text When this option is selected all text in your document prints darker than normal Print All Text Black When this option is selected all text in your document prints solid in black regardless of the color it appears on the screen When it is not selected colored text prints in shades o...

Page 112: ...and letterhead paper See Using Overlays on page 5 13 Output Options Print Order You can set the sequence for the pages to print Select the print order from the drop down list Normal Your printer prints all pages from the first page to the last page Reverse All Pages Your printer prints all pages from the last page to the first page Print Odd Pages Your printer prints only the odd pages of the docu...

Page 113: ...s option which is visible on each tab allows you to save the current properties settings for future use To save as a Favorites item 1 Change the settings as needed on each tab 2 Enter a name for the item in the Favorites input box Output Options Continued Reprint When Jammed When this option is checked the printer keeps the image for a printed page until the printer signals that the page has succe...

Page 114: ...avorites item select it from the list and click Delete You can also restore the printer driver s default settings by selecting Printer Default from the list Using Help Your printer has a help screen that can be activated using the Help button in the printer s Properties window The help screen gives you detailed information about the printer features provided by the printer driver You can also clic...

Page 115: ... tasks This chapter includes Printing on Both Sides of the Paper Scaling Your Document Fitting Your Document to a Selected Paper Size Printing Multiple Pages on One Sheet of the Paper Printing Posters Printing Booklets Using Watermarks Using Overlays ADVANCED PRINTING ...

Page 116: ... sides of labels transparencies envelopes or thick paper Paper jamming and damage to the printer may result To use double sided printing you can use only the following paper sizes A4 Letter Legal and Folio that weigh 20 24lbs 75 90 g m2 There are two ways to enable or disable double sided printing Using the Control Panel Menu Select Duplex in the Layout menu Set the Duplex Margin item in the same ...

Page 117: ...ientation 3 From the Duplex Double Sided Printing section select either Printer Setting None Short Edge or Long Edge 4 Click the Paper tab and select the paper source size and type 5 Click OK and print the document NOTES The settings in the software application override those on the control panel When you select the Reverse Duplex option in the Extras tab your printer reverses the order of the pri...

Page 118: ...from your software application access the printer Properties See page 4 3 2 From the Paper tab select Scale Printing from the Type drop down list 3 Enter the scaling rate in the Percentage input box You can also click the or button 4 Select the paper source size and type in Paper Options 5 Click OK and print the document ...

Page 119: ...eful when you want to check the fine details on a small document 1 When you change the print settings from your software application access the printer Properties See page 4 3 2 From the Paper tab select Fit to Page from the Type drop down list 3 Select the correct size from the Target Paper drop down list 4 Select the paper source size and type in Paper Options 5 Click OK and print the document A...

Page 120: ...rom your software application access the printer Properties See page 4 3 2 From the Layout tab choose Multiple Pages per Side from the Type drop down list 3 Select the number of pages you want to print per sheet 1 2 4 9 or 16 from the Pages per Side drop down list 4 Select the page order from the Page Order drop down list if necessary The Page Order drop down list is enabled only if the number of ...

Page 121: ...er source size and type 6 Click OK and print the document Printing Posters This feature allows you to print a single page document onto 4 9 or 16 sheets of paper for the purpose of pasting the sheets together to form one poster sized document 1 When you change the print settings from your software application access the printer Properties See page 4 3 2 From the Layout tab select Poster from the T...

Page 122: ...age is automatically stretched to cover 4 physical pages Specify an overlap in millimeters or inches to make it easier for pasting the sheets together 4 Click the Paper tab and select the paper source size and type 5 Click OK and print the document You can complete the poster by pasting the sheets together 0 1 inches 0 1 inches ...

Page 123: ... print settings from your software application access the printer Properties See page 4 3 2 From the Layout tab choose Booklet Printing from the Type drop down list NOTE The booklet printing option is available when A4 Letter Legal or Folio size is selected in the Size option on the Paper tab 3 Click the Paper tab and select the paper source size and type 4 Click OK and print the document 5 After ...

Page 124: ...ined watermarks that come with your printer and they can be modified or you can add new ones to the list Using an Existing Watermark 1 When you change the print settings from your software application access the printer Properties See page 4 3 2 Click the Extras tab and select a watermark from the Watermark drop down list You will see the selected watermark in the preview image 3 Click OK and star...

Page 125: ...n enter up to 40 characters and it displays in the preview window When the First Page Only box is checked the watermark prints on the first page only 4 Select the watermark options You can select the font name style color grayscale level and size from the Font Attributes section and set the angle of the watermark from the Message Angle section 5 Click Add to add a new watermark to the list 6 When ...

Page 126: ...t to edit from the Current Watermarks list to change the watermark message and the options Refer to page 5 11 4 Click Update to save the changes 5 Click Ok Deleting a Watermark 1 When you change the print settings from your software application access the printer Properties See page 4 3 2 From the Extras tab click the Edit Watermarks button in the Watermark section The Watermarks window appears 3 ...

Page 127: ...ompany s letterhead you need only to tell the printer to print the letterhead overlay on your document Creating a New Page Overlay To use a page overlay you must create a new page overlay containing your logo or image 1 Create or open a document containing text or an image for use in a new page overlay Position the items exactly as you wish them to appear when printed as an overlay If needed save ...

Page 128: ...the destination path if necessary The default is C Formover 6 Click Save The name appears on the Overlay List box 7 Click OK or Yes to finish creating The file is not printed out Instead it is stored on your computer s hard disk drive NOTE The overlay document size must be the same as the documents you print with the overlay Do not create an overlay with a watermark ...

Page 129: ...ings from your software application access the printer Properties See page 4 3 3 Click the Extras tab 4 Select an overlay from the Overlay drop down list box 5 If the overlay file you want does not appear on the Overlay list click the Edit Overlays button and Load Overlay and select the overlay file If you have stored the overlay file you want to use in an external source you can also load the fil...

Page 130: ...y has been selected the overlay automatically prints with your document 7 Click OK or Yes until the printing starts The selected overlay downloads with your print job and prints on your document NOTE The resolution of the overlay document must be the same as that of the document you are printing with the overlay Deleting a Page Overlay You can delete page overlays that you no longer use 1 In the p...

Page 131: ...nomical printing This chapter includes Printing a Configuration Page Replacing the Supplies Managing the Toner Cartridges Replacing the Toner Cartridges Replacing the Waste Toner Container Replacing the Imaging Unit Replacing the Transfer Belt Cleaning the Printer Replacement Parts MAINTAINING YOUR PRINTER ...

Page 132: ...oot problems or to verify the installation of optional accessories such as memory or an optional tray To print the configuration page 1 In ready mode press the Menu button on the control panel until you see Information on the bottom line of the display 2 Press the Enter button to access the menu 3 Press the Enter button when Configuration displays on the bottom line The configuration page prints o...

Page 133: ...of in dividual colors on each page Usage conditions and print patterns may cause results to vary 6 8 Color toner cartridges Replace Color Toner 5 000 pages 6 8 Waste toner container Waste Toner Tank Full Not Install 12 000 pages for black and 3 000 pages for color The number of pages may be affected by operating environment media type media size and color vs black printing 6 11 Imaging unit Replac...

Page 134: ... The printer warranty does not cover damage caused by using a refilled cartridge Store the toner cartridges in the same environment as the printer To prevent damage to the toner cartridges do not expose them to light for more than a few minutes Toner Cartridge Life Expectancy The life of the toner cartridge depends on the amount of toner that your print jobs require When printing text at 5 coverag...

Page 135: ... empty Ready Color Low Toner appears on the display The printer can continue to print using the current toner cartridge until the control panel displays a message telling you to replace the cartridge You may be able to temporarily improve the print quality by redistributing the toner The control panel display tells you which color cartridge is low in toner 1 Using the handle completely open the le...

Page 136: ...e left cover for a few minutes the imaging unit can be exposed to light This causes damage to the imaging unit 3 Holding both sides of the toner cartridge gently roll it from side to side to redistribute the toner NOTE If toner gets on your clothing wipe it off with a dry cloth and wash it in cold water Hot water sets toner into fabric ...

Page 137: ...se the left cover Make sure that the cover is securely latched If you have installed the toner cartridges incorrectly the left cover will not close properly Check again to make sure the cartridge colors correspond to those marked on the right hand side Never use force to close the cover ...

Page 138: ...s to be replaced 1 Turn the printer off then wait a few minutes for the printer to cool 2 Using the handle completely open the left cover until it is at right angles to the main frame and the toner cartridges are ejected 3 Pull the handle lightly first and then remove the used toner cartridge holding it CAUTION If you open the left cover for a few minutes the imaging unit can be exposed to light T...

Page 139: ...ge the surface of the toner cartridge 5 Holding both sides of the toner cartridge gently roll it from side to side to distribute the toner 6 Place the toner cartridge on a flat surface as shown and remove the paper covering on the toner cartridge by removing the tape NOTE If toner gets on your clothing wipe it off with a dry cloth and wash it in cold water Hot water sets toner into fabric ...

Page 140: ...oner cartridges are correctly installed the yellow and black cartridges are not fully inserted These will be pushed into place when you close the left cover 8 Close the left cover Make sure that the cover is securely latched and then turn the printer on If you have installed the toner cartridges incorrectly the left cover will not close properly Check again to make sure the cartridge colors corres...

Page 141: ...olor Replace the waste toner container when the control panel displays Waste Toner Tank Full Not Install 1 Unlatch the front cover by quickly pressing and releasing it using the depressions at the top 2 Push the lock lever up and pull the waste toner container out NOTE Make sure that you lay the waste toner container on a flat surface so that the toner does not spill ...

Page 142: ... as shown below and use them to close the waste toner container 4 Take a new waste toner container out of the package 5 Insert the lower of the new container into place and then push it to make sure that it is seated in place 6 Make sure that the lock lever latches the container ...

Page 143: ... 7 Close the front cover Make sure that the cover is securely latched 8 Using the handle completely open the left cover until it is at right angles to the main frame and the toner cartridges are ejected 9 Close the left cover firmly ...

Page 144: ...ing unit when the printer control panel displays Replace Imaging Unit 1 Turn the printer off then wait a few minutes for the printer to cool 2 Using the handle completely open the left cover until it is at right angles to the main frame and the toner cartridges are ejected CAUTION If the left cover is not completely open the top cover release button does not be pressed ...

Page 145: ...TAINING YOUR PRINTER 6 15 6 3 Press the top cover release button to unlatch the top cover and open it all the way 4 Pull the lock levers on each side towards you as shown below to release the transfer belt ...

Page 146: ...g the handle lift the transfer belt out of the printer by lightly pulling it towards the left of the printer Set it on a clean flat surface 6 Lift the handle of the used imaging unit and use it to pull the imaging unit out of the printer ...

Page 147: ...ging unit package and tape on the protective paper liner You could damage the surface of the imaging unit To prevent damage do not expose the imaging unit to light for more than a few minutes Cover it with black paper if necessary Close the top and left cover should the setup need to be halted for any reason Do not touch the surface of the green roller on the imaging unit or print quality problems...

Page 148: ...ots in your printer so that the colors on both sides of the imaging unit slide into the corresponding colors of the slots CAUTION Insert the imaging unit carefully so as not to scratch and damage the surface of the green roller 11Slide the imaging unit down into the printer until it cannot be pushed in any further and fold the handle down ...

Page 149: ... transfer belt hold its handle and then align it with the slots inside your printer on each side NOTE Do not turn the transfer belt over If you do this the toner may spill 13Slide the transfer belt down into the printer and press it firmly into place ...

Page 150: ...rds the top cover as shown below to lock the transfer belt into place 15After making sure that the left cover is open close the top cover Make sure that it is securely latched CAUTION Do not try to close the left cover with the top cover open This may cause damage to the printer ...

Page 151: ...21Press the scroll button or until Check Others displays on the bottom line and press the Enter button 22Press the scroll button or until Imaging Unit displays on the bottom line and press the Enter button 23Press the scroll button or to display Reset and press the Enter button 24 Reset Now appears on the bottom line of the display and the printer returns to the ready mode NOTE After replacing the...

Page 152: ...the control panel displays Replace Transfer Belt To replace the transfer belt 1 Turn the printer off then wait a few minutes for the printer to cool 2 Using the handle completely open the left cover until it is at right angles to the main frame and the toner cartridges are ejected CAUTION If the left cover is not completely open the top cover release button does not be pressed ...

Page 153: ...TAINING YOUR PRINTER 6 23 6 3 Press the top cover release button to unlatch the top cover and open it all the way 4 Pull the lock levers on each side towards you as shown below to release the transfer belt ...

Page 154: ... the transfer belt level and do not turn the transfer belt over otherwise loose toner may be spilled 6 Take a new transfer belt out of the package 7 Remove the paper covering on the transfer belt by removing the tape CAUTION Don t use sharp objects such as a knife or scissors to open the transfer belt package You could damage the surface of the transfer belt ...

Page 155: ...he transfer belt Then pull them out as shown below 9 Locate the transfer belt slots inside the printer one on each side CAUTION To prevent damage do not expose the imaging unit to light for more than a few minutes Close the top and left cover should the setup need to be halted for any reason ...

Page 156: ...er belt and then align it with the slots inside your printer on each side NOTE Keep the transfer belt level and do not turn the transfer belt over otherwise loose toner may be spilled 11Slide the new transfer belt down into the printer and press it firmly into place ...

Page 157: ...ards the top cover as shown below to lock the transfer belt into place 13After making sure that the left cover is open close the top cover Make sure that it is securely latched CAUTION Do not try to close the left cover with the top cover open This may cause damage to the printer ...

Page 158: ...Press the scroll button or until Check Others displays on the bottom line and press the Enter button 20Press the scroll button or to display Transfer Belt on the bottom line and press the Enter button 21Press the scroll button or to display Reset and press the Enter button 22 Reset Now appears on the bottom line of the display and the printer returns to the ready mode NOTE After replacing the tran...

Page 159: ...Cleaning the Outside of the Printer Clean the cabinet of the printer with a soft lint free cloth You can dampen the cloth slightly with water but be careful not to be let any water drip onto the printer or inside of it NOTE While cleaning the inside of the printer be careful not to touch the transfer roller Oil from your fingers can cause print quality problems CAUTION Cleaning the cabinet of the ...

Page 160: ...the particles of paper toner and dust inside the printer Open and close the left cover to clean the LSU inside of the printer automatically 1 Using the handle completely open the left cover until it is at right angles to the main frame and the toner cartridges are ejected 2 Close the left cover firmly ...

Page 161: ...r fingers can cause print quality problems 1 Turn the printer off and unplug the power cord then wait a few minutes for the printer to cool 2 Using the handle completely open the left cover until it is at right angles to the main frame and the toner cartridges are ejected CAUTION If the left cover is not completely open the top cover release button does not be pressed ...

Page 162: ...Set them on a clean flat surface 4 Press the top cover release button to unlatch the top cover and open it all the way CAUTION If you open the left cover for a few minutes the imaging unit can be exposed to light This causes damage to the imaging unit Close the top and left cover should the setup need to be halted for any reason ...

Page 163: ...Pull the lock levers on each side towards you as shown below to release the transfer belt 6 Using the handle lift the transfer belt out of the printer by lightly pulling it towards the left of the printer Set it on a clean flat surface ...

Page 164: ...imaging unit to light for more than a few minutes Cover it with black paper if necessary Close the top and left cover should the setup need to be halted for any reason Do not touch the surface of the green roller on the imaging unit or print quality problems can occur 8 Look inside the printer Remove any dust paper particles and spilled toner with a damp soft lint free cloth or small vacuum cleane...

Page 165: ...17 CAUTION Replace the imaging unit carefully so as not to scratch and damage the surface of the green roller on the imaging unit 10Insert the transfer belt back into the printer Press it firmly to make sure it fits into place For details see steps 9 and 10 on page 6 25 NOTE Keep the transfer belt level and do not turn the transfer belt over otherwise loose toner may be spilled ...

Page 166: ...rds the top cover as shown below to lock the transfer belt into place 12After making sure that the left cover is open close the top cover Make sure that it is securely latched CAUTION Do not try to close the left cover with the top cover open This may cause damage to the printer ...

Page 167: ...o their corresponding positions in order of Cyan Magenta Yellow and then Black Using both hands grip the cartridge to insert into the slot Then hold the handle to slide the cartridge in When the toner cartridges are correctly installed the yellow and black cartridges are not fully inserted These will be pushed into place when you close the left cover C M Y K Black Yellow Magenta Cyan M Y K C Grip ...

Page 168: ... will need to replace the roller and fuser unit to maintain top performance and avoid print quality problems and paper feed problems resulting from worn parts The following items should be replaced after you have printed a specified number of pages See the table below To purchase the replacement parts contact your Samsung dealer or the retailer where you bought your printer We strongly recommend t...

Page 169: ...rinter This chapter includes Troubleshooting Checklist Solving General Printing Problems Clearing Paper Jams Solving Print Quality Problems Understanding Display Messages Common Windows Problems Common Macintosh Problems Troubleshooting PS Errors Common Linux Problems Common DOS Problem SOLVING PROBLEMS ...

Page 170: ...y Messages on page 7 26 Check the demo page to see if it is printed correctly If there is a print quality problem go to Solving Print Quality Problems on page 7 22 Print a short document from a software application to verify that the computer and printer are connected and are communicating correctly If the page does not print check the cable connection between the printer and the computer Check th...

Page 171: ...l The connection cable between the computer and the printer is not connected properly Disconnect the printer cable and reconnect it The connection cable between the computer and the printer is defective If possible attach the cable to another computer that is working properly and print a document You can also try using a different printer cable The port setting is incorrect Check the Windows print...

Page 172: ...quality settings Adjust the print quality settings such as reducing the resolution If you set the resolution to 1200 dpi Best change it to 600 dpi Normal Change the port setting to the USB or network port to improve the print speed Your printer prints A4 sized paper at 20 ppm and letter sized paper at 21 ppm in black white mode For color printing A4 letter sized paper prints at 5 ppm If using Wind...

Page 173: ...t you know works Finally try a new printer cable The wrong printer driver was selected Check the application s printer selection menu to ensure that your printer is selected The software application is malfunctioning Try printing a job from another application The operating system is malfunctioning Exit Windows and reboot the computer Turn the printer off and then back on again Pages print but are...

Page 174: ...o 600 dpi Normal Change the resolution to 1200 dpi Best and then try to print again The photo resolution is very low If you adjust the photo size in the software application the resolution will be reduced Reduce the photo size and then improve the resolution Problem Possible Cause Solution ...

Page 175: ...cur again The display on the control panel tells you where a paper jam occurs Refer to the table below to locate the paper jam and to clear it To resume printing after clearing paper jams you must open and close the right cover Message Location of Jam Go to Jam0 In Tray1 In the paper feed area page 7 8 Jam0 In Tray2 In the optional tray 2 page 7 18 Jam Inside Printer Inside printer page 7 10 Jam I...

Page 176: ...er feed area Jam0 In Tray1 appears on the display 1 Using the handle open the right cover 2 Carefully remove the misfed paper in the direction as shown Go to step 6 If there is any resistance and the paper does not move immediately when you pull stop pulling and go to step 3 ...

Page 177: ...t up the front part of the tray slightly to release the tray from the printer 4 Remove the jammed paper by gently pulling it straight out 5 To replace the tray lower the rear edge align it to the slot and slide it into the printer 6 Close the right cover The printer resumes printing ...

Page 178: ... printer detects that there is either no paper or the paper is improperly loaded If the paper is not feeding properly pull the paper out of the printer To resume printing open and close the right cover Inside the Printer If paper is jammed inside the printer Jam Inside Printer appears on the display 1 Using the handle open the right cover ...

Page 179: ...he paper fragments are removed from the printer 3 Close the right cover The printer resumes printing In the Paper Exit Area If paper is jammed in the paper exit area Jam In Exit Area appears on the display 1 If a long portion of the paper is visible pull it straight out Go to step 7 If you cannot find the jammed paper or there is any resistance removing the paper go to step 2 ...

Page 180: ...cover until it is at right angles to the main frame and the toner cartridges are ejected CAUTION If the left cover is not completely open the top cover release button does not press 3 Press the top cover release button to unlatch the top cover and open it all the way ...

Page 181: ...use burns The fuser s operating temperature is 180 C 356 F Take care when removing paper from the printer 5 After making sure that the left cover is open close the top cover Make sure that it is securely latched CAUTION Do not try to close the left cover with the top cover open This may cause damage to the printer The fuser is hot ...

Page 182: ...4 6 Close the left cover firmly 7 Open and close the right cover to resume printing In the Duplex Area If paper is jammed in the duplex area Jam In Duplex Path appears on the display 1 Using the handle open the right cover ...

Page 183: ...f the paper fragments are removed from the printer If you cannot find the jammed paper or there is any resistance removing the paper go to step 3 3 Using the handle completely open the left cover until it is at right angles to the main frame and the toner cartridges are ejected CAUTION If the left cover is not completely open the top cover release button does not press OR ...

Page 184: ... cover and open it all the way 5 Locate the jammed paper and then carefully take it out of the printer CAUTION Do not touch the fuser It is hot and could cause burns The fuser s operating temperature is 180 C 356 F Take care when removing paper from the printer The fuser is hot ...

Page 185: ... cover is open close the top cover Make sure that it is securely latched CAUTION Do not try to close the left cover with the top cover open This may cause damage to the printer 7 Close the left cover firmly 8 Close the right cover The printer resumes printing ...

Page 186: ...tional tray2 Jam0 In Tray2 appears on the display 1 Using the handle open the right cover 2 Remove the jammed paper in the direction shown To avoid the paper tearing pull it out gently and slowly Go to step 10 If you cannot find the jammed paper in the printer go to step 3 ...

Page 187: ...SOLVING PROBLEMS 7 19 7 3 Open the outer jam cover in Tray 2 4 Open the inner cover of Tray 2 5 Pull the jammed paper out in the direction shown To avoid the paper tearing pull it out gently and slowly ...

Page 188: ...tep 10 If there is any resistance and paper does not move immediately when you pull stop pulling and continue to step 7 7 Pull the optional tray2 out of the printer 8 If you see the jammed paper remove the paper from the printer by gently pulling it straight out ...

Page 189: ...rocedures on page 3 4 Ensure that the adjustable guides are positioned correctly Do not overload the paper tray Ensure that the paper is below the paper limit mark on the inside wall of the tray Do not remove the paper from the tray while printing Flex fan and straighten the paper before loading Do not use creased damp or curled paper Do not mix paper types in the tray Use only recommended print m...

Page 190: ...y be dirty Clean the LSU See page 6 30 Toner specs The paper may not meet the specifications for example the paper is too moist or too rough See Paper Specifications on page G 4 The transfer roller or the paper path may be dirty See Cleaning the Inside of the Printer on page 6 31 Dropouts If generally rounded faded areas occur randomly on the page A single sheet of paper may be defective Try repri...

Page 191: ...ne See Replacing the Imaging Unit on page 6 14 Toner smear Clean the inside of the printer See Cleaning the Inside of the Printer on page 6 31 Check the paper type and quality See Paper Specifications on page G 4 Remove the transfer belt and install a new one See Replacing the Transfer Belt on page 6 22 Vertical repetitive defects If marks repeatedly appear on the printed side of the page at even ...

Page 192: ... paper See Paper Specifications on page G 4 If characters are improperly formed and produce a wavy effect the scanner unit may need service Verify that it also occurs on a demo page Refer to the Setup Guide For service contact a service representative Page skew Check the paper type and quality See Paper Specifications on page G 4 Ensure that the paper or other material is loaded correctly and the ...

Page 193: ...rinter may require repairing Contact a service representative Character Voids Character voids are white areas within parts of characters that should be solid black If you are using transparencies try another type of transparency Due to the composition of the transparency some character voids are normal You may be printing on the wrong surface on the paper Remove the paper and turn it around The pa...

Page 194: ...evelopment motor of the printer Unplug the power cord and plug it in again If the problem persists please call for service Engine Fuser Low Heat Error The fuser temperature is abnormally low Unplug the power cord and plug it in again If the problem persists please call for service Engine Fuser Over Heat Error The fuser temperature is abnormally high Unplug the power cord and plug it in again If th...

Page 195: ...valid transfer belt is installed Only install a Samsung approved transfer belt designed for your printer If you have installed an approved transfer belt and this error still occurs contact an authorized service agent Jam0 In Tray1 Jam0 In Tray2 Jam0 In MP tray A paper jam has occurred from the indicated tray Remove the jammed paper from the corresponding tray referring to page 7 8 Jam In Duplex Pa...

Page 196: ...matically clears and the printer returns to Standby Mode Expand the memory in your printer See Installing Printer Memory on page F 2 Paper Empty Size In Tray1 Paper Empty Size In Tray2 Paper Empty Size In Mp Paper Empty Size In Manual The paper tray has run out of papers Load paper in the paper tray See page 3 4 Page Too Complex Too much complicated data was sent to the printer Simplify the page l...

Page 197: ... 22 Replace Transfer Belt Soon The lifetime of the transfer belt is nearly done When Replace Transfer Belt appears on the display replace the transfer belt Replace Transfer Roller The lifetime of the Transfer Roller is done Contact a service representative Replace Transfer Roller Soon The lifetime of the Transfer Roller is nearly done When Replace Transfer Roller appears on the display contact a s...

Page 198: ... during installation Exit all software applications Remove all software from the StartUp Group then restart Windows Reinstall the printer driver Error Writing to LPTx message appears Ensure that the cables are connected correctly and that the printer is on If bi directional communication is not turned on in the driver it will also cause this message General Protection Fault Exception OE Spool32 or...

Page 199: ...ables are connected correctly and the printer is turned on Check if Ready appears on the display of the control panel If not press the On Line Continue button to switch your printer to on line Make sure that the correct printer driver has been selected in Chooser If the printer resides on a network with multiple zones make sure that the correct zone is selected in the AppleTalk Zones box in Choose...

Page 200: ...s not supported Choose another A PS error page prints Print job may not be PS Make sure that the print job is a PS job Check to see whether the software application expected a setup or PS header file to be sent to the printer The optional Tray2 is not selected in the driver The printer driver has not been configured to recognize the optional Tray2 Open the PostScript driver properties and set the ...

Page 201: ...stem default In some conditions it may not be possible to change the default queue This happens with some variants of LPRng especially on recent RedHat systems that use the printconf database of queues When using printconf the etc printcap file is automatically refreshed from the database of printers managed by the system usually through the printtool command and the queues in etc printcap local a...

Page 202: ...ument may not print correctly I can t print to an SMB Windows printer To be able to configure and use SMB shared printers such as printers shared on a Windows printer you need to have a correct installation of the SAMBA package that enables that feature The smbclient command should be available and usable on your system My application seems to be frozen while LLPR is running Most Unix applications...

Page 203: ...messages printing instead of my document Unfortunately some Unix applications may generate non compliant PostScript output that may not be supported by Ghostscript or even the printer itself in PostScript mode You can try to capture the output to a file and view the results with Ghostscript gv or ghostview will allow you to do so interactively and see if you get error messages However since the ap...

Page 204: ...on When using the printer in EPSON Dot Printer Environment sometimes I can not get the output I want Change the emulation to EPSON in the Config tab in the Remote Control Panel For detailed information about selecting printer settings in the Remote Control Panel see page D 5 ...

Page 205: ...erface card option for CLP 550 When you print a file from a Macintosh computer you can use PostScript driver by installing the PPD file This chapter includes Installing Software for Macintosh Setting Up the Printer Printing a Document Using Advanced Printing Features USING YOUR PRINTER WITH A MACINTOSH ...

Page 206: ...ble click the Samsung Laser Printer installer icon next to each language to select the correct one 6 Click Continue 7 The Samsung Laser Printer Installer window opens Select the installation type The window provides two options for software installation Easy Install recommended method This option loads the PPD file and the Adobe Acrobat Reader programme Custom Install This option allows you to cho...

Page 207: ...e on your computer 2 From the Apple menu select Chooser 3 Click LaserWriter 8 the PostScript driver provided with your Macintosh The name of your printer appears in the list 4 Select SEC000xxxxxxxxx from the printer box where the xxxxxxxxx varies depending on each of the products and Click Select If Auto Setup does not work properly click Select PPD choose Samsung CLP 550 Series and click OK 5 Whe...

Page 208: ...6 If Auto Select does not work properly select Samsung in Printer Model and Samsung CLP 550 Series in Model Name Your printer appears on the Printer List and is set as a default printer For USB connected Macintosh In Mac OS 8 6 or 9 2 NOTE The location of the Desktop Printer Utility may be different depending on your Macintosh OS 1 Follow the instructions on page A 2 to install the PPD file on you...

Page 209: ...eries 9 When the setup is completed click Create 10Click Save 11Fill in the Printer Name field and click OK In Mac OS 10 1 or 10 3 1 Follow the instructions on page A 2 to install the PPD file on your computer 2 Open Print Center from the Utilities folder 3 Click Add on the Printer List 4 Select the USB tab 5 Select CLP 550 and click Add 6 If Auto Select does not work properly select Samsung in Pr...

Page 210: ...he version of your Macintosh system but the features available are the same 1 Open a Macintosh application and select the file you want to print 2 Open the File menu and click Page Setup Document Setup in some applications 3 Choose your paper size orientation scaling and other options and click OK 4 Open the File menu and click Print 5 Choose the number of copies you want and indicate which pages ...

Page 211: ...res Printing Multiple Pages on One Sheet of Paper Duplex Printing Printing Your Document to a Selected Paper Size Printing Multiple Pages on One Sheet of Paper You can print more than one page on a single sheet of paper This feature provides a cost effective way to print draft pages 1 From your Macintosh application select Print from the File menu 2 Select the Layout 3 Click Print and the printer ...

Page 212: ...e binding options are Which is the conventional layout used in book binding Which is the type often used with calendars 1 From your Macintosh application select Print from the File menu 2 Select the Duplex Select the Layout if you are an Mac OS 8 6 or 9 x user 3 Click Print on Both Sides and select a binding orientation 4 Click Print and the printer prints on both sides of the paper Mac OS 10 2 x ...

Page 213: ... Features Select the Advanced Options if you are an Mac OS 8 6 or 9 x user 3 Select an option from the Fit to Page drop down list and click Print Nearest Size and Scale The printer automatically selects paper nearest the document size and reduces or enlarges the page to fit it onto the paper Nearest Size and Crop The printer automatically selects paper nearest to the document size and prints the p...

Page 214: ...USING YOUR PRINTER WITH A MACINTOSH A 10 MEMO ...

Page 215: ... the PostScript driver provided with your system CD ROM to print a document use the information on this Appendix This chapter includes Installing PS Drivers Using PS Printer Driver Features USING WINDOWS POSTSCRIPT DRIVER ...

Page 216: ...Windows 98 Me the USB driver must be installed connecting with a network interface For a CLP 550 you need to install an optional network interface card see Installing a Network Interface Card on page F 8 Installing PS Drivers 1 Place the CD ROM in the CD ROM drive Installation will start automatically If the CD ROM drive does not automatically run Select Run from the Start menu type x setup exe in...

Page 217: ...USING WINDOWS POSTSCRIPT DRIVER B 3 B 2 Click Custom Install 3 Click Printer PostScript and then click Next 4 When the installation is completed click Finish ...

Page 218: ...lick Repair and then click Next 4 Click Printer PostScript and then click Next 5 When reinstallation is done click Finish Removing PS Drivers 1 From the Start menu select Programs 2 Select Samsung CLP 550 Series and then Printer Maintenance 3 Check Remove and then click Next 4 Click Printer PostScript and then click Next 5 When removing is completed click Finish ...

Page 219: ...ters folder or an application To open the properties window from the Printer folder 1 Click the Windows Start button 2 Select Settings then Printers to open the Printers window 3 Select Samsung CLP 550 Series PS 4 Click the right mouse button on the printer icon and In Windows 95 98 Me select Properties In Windows 2000 XP select Printing Preferences In Windows NT 4 0 select Document Default To ope...

Page 220: ...USING WINDOWS POSTSCRIPT DRIVER B 6 MEMO ...

Page 221: ...C You can use your printer in a Linux environment This chapter includes Installing the Printer Driver Using the Configuration Tool Changing LLPR Properties USING YOUR PRINTER IN LINUX ...

Page 222: ...equirements Pentium IV 1 GHz or higher RAM 256 MB or higher HDD 1 GB or higher Softwares Glibc 2 1 or higher GTK 1 2 or higher GhostScript Installing the Printer Driver 1 Make sure that you connect the printer to your computer Turn both the computer and the printer on 2 When the Administrator Login window appears type in root in the Login field and enter the system password NOTE You must log in as...

Page 223: ...ppears type in root local root cd mnt cdrom the CD ROM directory root local cdrom setup sh 4 Select the installation type either Recommended or Expert and then click Continue Recommended is fully automated and no interaction is required Expert installation allows you to select the installation path or printing system 5 If you selected Recommended go to Step 6 For Expert select an option and then c...

Page 224: ...ter icon on the tool bar at the top of the window NOTE Depending on the printing system in use the Administrator Login window may appear Type in root in the Login field and enter the system password 8 You see the printers currently added to your system Select the printer you want to use The function tabs available for the selected printer appear at the top of the Add a Printer window ...

Page 225: ... on the printer in use The Description and the Location field in the Queue screen may not appear depending on the printing system in use 11To exit click OK 12When the window prompts that the new printer is successfully configured click OK 13The Linux Printer Configuration window reappears You can view the information about your printer from the Info tab If necessary you can change the printer s co...

Page 226: ...he system password NOTE You must log in as a super user root to install a new printer to the printing system If you are not the super user ask your system administrator 3 From the Startup Menu icon at the bottom of the desktop select Linux Printer and then Configuration Tool You can also access the Linux Printer Configuration window by typing linux config in the Terminal screen 4 When the Linux Pr...

Page 227: ...In the Linux Printer Configuration window select the Uninstall command from the File menu 3 The Administrator Login window appears Type in root in the Login field and enter the system password Click Proceed NOTE You must log in as a super user root to uninstall the printer software If you are not the super user ask your system administrator 4 A message window appears asking you to confirm the unin...

Page 228: ...ter properties and change their local preferences To access the Configuration Tool 1 From the Startup Menu icon at the bottom of the screen select Linux Printer and then Configuration Tool The Linux Printer Configuration window appears You can also open this window from the Terminal screen by typing in linux config 2 The Linux Printer Configuration window shows a list of installed printers in the ...

Page 229: ...pecific job s in the queue If you drag a specific job s you can drop it into the print queue of another printer The Properties tab allows you to change the default printer settings NOTE Regular users are able to override the system wide default settings defined by the administrator When a regular user clicks Apply these custom settings are saved in the user s profile and may be later used with LLP...

Page 230: ...window 1 From the application you are using select the Print command 2 When the Linux LPR window opens click Properties You can also open the LLPR window Click the Startup Menu icon at the bottom of the screen and select Linux Printer and then Linux LPR If the Linux Printer Configuration window is currently open select Test Print from the Print menu Click Properties ...

Page 231: ...re used when printing image files i e when a non PostScript document is passed to LLPR on the command line Color settings will also take effect for postscript documents Text allows you to select the density of the text and turn the syntax coloring on or off HP GL 2 allows you to set default options to print documents in the HP GL 2 format which is used by some plotters Advanced allows you to overr...

Page 232: ...USING YOUR PRINTER IN LINUX C 12 MEMO ...

Page 233: ...so print from a DOS software Programme using the Remote Control Panel utility provided in the supplied software CD ROM This chapter includes About the Remote Control Panel Installing the Remote Control Panel Selecting Print Settings PRINTING FROM DOS APPLICATIONS ...

Page 234: ...rough DOS software programmes Printer drivers are supplied by the manufacturers of your DOS software programmes If your DOS software Programme does not include a printer driver for your printer contact the manufacturer of the software or use one of the alternate printer drivers Installing the Remote Control Panel 1 Place the CD ROM in the CD ROM drive Installation will start automatically If the C...

Page 235: ...PRINTING FROM DOS APPLICATIONS D 3 D 2 Click Custom Install 3 Click Remote Control Panel and then click Next 4 When the installation is completed click Finish ...

Page 236: ...k Repair and then click Next 4 Click Remote Control Panel and then click Next 5 When reinstallation is done click Finish Removing Remote Control Panel 1 From the Start menu select Programs 2 Select Samsung CLP 550 Series and then Printer Maintenance 3 Check Remove and then click Next 4 Click Remote Control Panel and then click Next 5 When removing is completed click Finish ...

Page 237: ...gramme override the ones that are selected in the Remote Control Panel Starting the Remote Control Panel 1 From the Start menu select Programs 2 Select Samsung CLP 550 Series and then Remote Control Panel 3 The Printer Settings Utility window allows you to access all the information you need when using your printer If necessary click the other tabs on the top of the window to access other features...

Page 238: ... configure general settings for printing Paper Size sets the paper size Orientation determines how the output is printed on the page Paper Tray sets the default paper source Auto CR sets how the printer performs a carriage return Copies sets the number of copies printed per page Quality specifies the print quality Margins sets the top and left margin of the print material ...

Page 239: ...ready to print Auto Continue determines what action the printer should take if the Multi Purpose Tray is empty when a manual feed print job is sent to the printer If it is checked the printer will pick up the paper from the tray after fifteen seconds Otherwise the printer will wait for you to load paper in the Multi Purpose Tray Jam Recovery determines what action the printer should take when a pa...

Page 240: ...used for a print job For the best result set this to the paper type you loaded in the tray of the printer When using the plain paper set this to Printer Default Time out determins the amount of time in seconds the printer will wait before printing the last page of a print job that does not end with a command to print the page or a formfeed character You can set it from 0 to 300 seconds ...

Page 241: ... print a resident page to test your printer s performance Self Test prints a configuration sheet A list of the user default settings and the amount of printer memory available prints Demo Page prints a demonstration page It shows the printer features and specifications ...

Page 242: ... printer for the best possible color printer quality Auto automatically calibrates the printer to produce the best possible print quality for color documents Custom Color adjusts a specific color contrast individually Printer Default optimizes the colors automatically Manual Adjust allows you to manually adjust the selected color contrast for each cartridge ...

Page 243: ... selected a scalable monospaced font Pitch refers to the number of fixed space characters in one horizontal inch of type Point Size sets the font point size only if you have selected a scalable typographic font Point size refers to the height of the characters in the font One point equals approximately 1 72 of an inch You can select point sizes from 4 0 to 999 75 in increments of 0 25 points Lines...

Page 244: ...ings for PostScript 3 emulation Font List allows you to print the PS font sample list Print error information determines whether or not the printer prints the error information page when an error occurs during processing the job Select ON to print the page otherwise select OFF ...

Page 245: ...ter includes About Sharing the Printer on a Network Setting Up a Locally Shared Printer Setting Up a Network Connected Printer NOTE If you are a CLP 550 user you need to install an optional network interface card For more information see Appendix F Installing Printer Options USING YOUR PRINTER ON A NETWORK ...

Page 246: ...s a built in network interface For more information about connecting your printer to the network see page F 12 To use a CLP 550 printer as a network printer you need to install an optional network interface card in your printer See page F 8 for information about installing the card Wireless Network connected Printer To use your printer in a wireless network environment you need to install an optio...

Page 247: ...elect Properties in the Printer menu 6 Click the Sharing tab and check the Shared As box Fill in the Shared Name field and click OK Setting Up the Client Computer 1 Right click the Windows Start button and select Explorer 2 Open your network folder in the left column 3 Right click the shared name and select Capture Printer Port 4 Select the port you want check the Reconnect at log on box and click...

Page 248: ... Windows XP select Printers and Faxes from the Start menu 3 Double click your printer icon 4 From the Printer menu select Sharing 5 For Windows NT 4 0 check the Shared box For Windows 2000 check the Shared As box For Windows XP check the Share this printer box 6 For Windows NT 4 0 fill in the Shared Name field and click OK For Windows 2000 XP fill in the Shared Name field and click OK ...

Page 249: ...0 select Settings and Printers from the Start menu For Windows XP select Printers and Faxes from the Start menu 5 Double click your printer icon 6 From the Printer menu select Properties 7 From the Ports tab click Add Port 8 Select Local port and click New Port 9 Fill in the Enter a port name field enter the shared name 10Click OK and click Close 11For Windows NT 4 0 click OK For Windows 2000 XP c...

Page 250: ... IP Configure IPX frame types Configuring Network Parameters on the Control Panel Supported Operating Systems NOTE The operating systems supported by the network card may be different from the operating systems supported by the printer The following table shows the network enviroment supported by the printer Item Requirements Network Interface 10 100 Base TX standard for CLP 550N or 802 11b Wirele...

Page 251: ...Configuration page prints out Setting Network Protocols When you first install the printer all supported network protocols are enabled when you turn the printer on If a network protocol is enabled the printer may actively transmit on the network even when the protocol is not in use This may increase network traffic slightly To eliminate unnecessary traffic you can disable unused protocols 1 In rea...

Page 252: ...ter the TCP IP address from your printer s control panel take the following steps 1 In ready mode press the Menu button until you see Network on the bottom line of the display Press the Enter button to access the menu 2 Press the Enter button when Config Network displays on the bottom line 3 Press the scroll button or to display Yes and press the Enter button 4 Press the Upper Level button then us...

Page 253: ...ateway press the scroll button or Press the Enter button 15Repeat steps 12 through 13 to configure the other TCP IP parameters 16Press the On Line Continue button to return to ready mode Dynamic Addressing BOOTP DHCP To assign the TCP IP address automatically by the server take the following steps 1 In ready mode press the Menu button until you see Network on the bottom line of the display Press t...

Page 254: ...ovell NetWare the format of the network communication frames must be specified for the printer In most cases you can keep the Auto default setting However you can manually set the frame type format if required Auto default Automatically senses and limits the frame type to the first one detected EN_8023 Limits the frame type to IPX over IEEE 802 3 frames All others will be discarded EN_II Limits th...

Page 255: ...Level button 5 Press the scroll button or until Netware displays on the bottom line Press the Enter button 6 Press the Enter button when On displays 7 Press the Upper Level button then use the scroll button 8 Press the Enter button when Config Netware displays 9 Press the scroll button or to display Yes on the bottom line Press the Enter button 10Press the Upper Level button then use the scroll bu...

Page 256: ...e the Wireless Network environments You can easily configure the Wireless Network environments using the SetIP program in Windows See Wireless Network User s Guide To Configure the Wireless Network Settings 1 In ready mode press the Menu button until you see Network on the bottom line of the display Press the Enter button to access the menu 2 Press the Enter button when Config Network displays on ...

Page 257: ... Point you must reconfigure the operation mode to InfraStructure InfraStructure mode allows both wireless and cabled computers to send files to the printer through an Access Point If you select Auto the print server selects the operation mode automatically according to the network cable s connection each time it boots up If a network cable is detected the print server enters Ad hoc mode if not it ...

Page 258: ...Key Type Select the key type of your network Key 1 Key 2 Key 3 Key 4 Enter the key number for Encryption The numbers you can enter are as follows Hexadecimal Alphanumeric 64 bit WEP 10 digits 5 characters 128 bit WEP 26digits 13 characters ...

Page 259: ...inting needs Recognizing that each user may have different requirements however Samsung makes several options available to enhance your printer s capabilities This chapter includes Installing Printer Memory Installing a Network Interface Card Installing an Optional Tray INSTALLING PRINTER OPTIONS ...

Page 260: ...CLP 550N Use only a Samsung approved DIMM part number ML 00MC 64 MB ML 00MD 128 MB or ML 00ME 256 MB Contact your Samsung dealer CAUTION Static electricity can damage DIMMs When handling a DIMM either wear an antistatic wrist strap or frequently touch the surface of the DIMM antistatic package and then touch bare metal on the printer 1 Turn the printer off and unplug all cables from the printer 2 ...

Page 261: ...ve the two screws holding the metal plate in place and then remove the metal cover as shown below 4 Locate the memory DIMM slot the upper slot on the control board 5 Open the lever on each side of the memory DIMM slot all the way Memory DIMM ...

Page 262: ...the bottom edge of the DIMM NOTE Avoid touching the connection points along the edge of the memory 7 Holding the memory DIMM by the edges align the notches on the memory DIMM with the notches at the top of the memory DIMM slot 8 Insert the ends of the memory DIMM into the slots on the levers Connection points Notches ...

Page 263: ... The levers on each side are automatically latched NOTE If you have difficulty inserting the memory DIMM or closing the levers make sure the notches on the bottom of the DIMM are aligned with the notches in the DIMM slot 10Replace the metal cover as shown below and tighten the two screws you removed in step 3 ...

Page 264: ...INSTALLING PRINTER OPTIONS F 6 11Replace the control board cover 12Reconnect the power cord and printer cable and turn the printer on ...

Page 265: ...on page F 2 to access the control board 2 Push the levers at both ends of the DIMM slot away from the DIMM 3 Place the memory DIMM in its original packaging or wrap it with sheet of metal as thin as paper such as aluminium foil and store it in a box 4 Follow from step 9 on page F 5 ...

Page 266: ...rd If you want to use the printer in both a wired and a wireless network environments you need to install an optional wired wireless network interface card Check if there are missing parts in your optional interface card package 1 Turn the printer power off and unplug all cables from the printer CLP 550 only CLP 550 CLP 550N Ethernet 10 100 Base TX Internal Ethernet 10 100 Base TX 802 11b Wireless...

Page 267: ... To remove the control board cover press down on the tabs at the top and take it off 3 Remove the two screws holding the metal plate in place and then remove the metal cover as shown below 4 Push the hole lid using a tool with sharp end ...

Page 268: ...ove the two screws and the old card 5 Align the connector on the network interface card with the connector on the control board Make sure that the jacks on the card go through the holes Push the card firmly into the connector until it is completely inserted into place 6 Tighten the two screws ...

Page 269: ...INSTALLING PRINTER OPTIONS F 11 F 7 Replace the metal cover as shown below and tighten the two screws you removed in step 3 8 Replace the control board cover ...

Page 270: ...LAN connection 10Connect the network cable reconnect the power cord and then turn the printer on NOTE For information about configuring and using the printer in a network environment refer to the User s Guide provided with the network interface card You can also configure the network parameters using the control panel see page E 6 To the network LAN connection ...

Page 271: ...ing capacity of your printer by installing an optional Tray2 This tray holds 500 sheets of paper 1 Turn the printer off and unplug all cables from the printer 2 Remove the packing tape and the packing material inside the tray 3 Find the location of the connector and the optional tray positioners ...

Page 272: ...to lift the printer 5 Load paper in the optional tray For information about loading paper in this tray see Using the Optional Tray 2 on page 3 8 6 Reconnect the power cord and cables and then turn the printer on When you print a document from the paper loaded in Tray 2 you must configure the properties of the printer driver To access the properties of the printer driver 1 Click the Windows Start m...

Page 273: ... the right mouse button on the printer icon and In Windows 95 98 Me select Properties In Windows NT 4 0 2000 XP select Properties 5 Click the Printer tab and select Tray 2 from the Optional Tray drop down list 6 Click OK and print the document ...

Page 274: ...follows LVD EN60950 2000 IEC60950 1999 EN60825 1 1994inc A1 1996 IEC60825 1 1993incA1 1997 EMC EN55022 1998incA1 2000 EN61000 3 2 2000 EN61000 3 3 1995incA1 2001 EN55024 1998incA1 2001 AS NZS3548 1995 EN61000 4 2 1995 EN61000 4 1996 EN61000 4 4 1995 EN61000 4 5 1995 EN61000 4 6 1996 EN61000 4 11 1994 ...

Page 275: ...G This chapter includes Printer Specifications Paper Specifications SPECIFICATIONS ...

Page 276: ...ess than 48 dBA Color printing Less than 49 dBA Black printing Less than 40 dBA Standby printing Consumables Life Black toner cartridge 7 000 A4 Letter pages at 5 Coverage Color Yellow Margenta Cyan toner cartridge 5 000 A4 Letter pages at 5 Coverage Imaging Unit Approx 50 000 black pages 12 500 color pages Transfer Belt Approx 50 000 black pages 12 500 color pages Waste Toner Container Approx 12 ...

Page 277: ...sung proprietary driver Windows 95 98 Me Nt4 0 2000 XP Options CLP 550 Ethernet 10 100 Base TX Internal Ethernet 10 100 Base TX 802 11b Wireless LAN Internal CLP 550N Ethernet 10 100 Base TX 802 11b Wireless LAN Internal Print speed will be affected by Operating system used computing performance application software connecting method media type media size and job complexity Sound Pressure Level IS...

Page 278: ...e can cause the following problems Poor print quality Increased paper jams Premature wear on the printer NOTES Some paper may meet all of the guidelines in this guide and still not produce satisfactory results This may be the result of improper handling unacceptable temperature and humidity levels or other variables over which Samsung has no control Before purchasing large quantities of paper ensu...

Page 279: ...s of 75 g m2 bond paper for Tray 2 A4 210 X 297 mm 8 3 X 11 7 in Multi Purpose Tray Dimensions The printer supports a wide range of media sizes See Printing on Card Stock or Custom sized Materials on page 3 21 Weight Capacity Capacity may vary depending on media weight and thickness and environmental conditions Minimum Size custom 90 X 140 mm 3 5 X 5 5 in 60 to 163 g m2 bond 16 to 43lb 100 sheets ...

Page 280: ...use toner to the paper Ensure that any colored paper or preprinted forms use inks that are compatible with this fusing temperature 180 C or 356 F for 0 1 second Symptom Problem with Paper Solution Poor print quality or toner adhesion problems with feeding Too moist too rough too smooth or embossed faulty paper lot Try another kind of paper between 100 250 Sheffield 4 5 moisture content Dropout jam...

Page 281: ... blades with no visible fray Fusing Compatibility Must not scorch melt offset or release hazardous emissions when heated to 180 C 356 F for 0 1 second Grain Long Grain Moisture Content 4 6 by weight Smoothness 100 250 Sheffield Output Tray Capacity Face down 250 sheets of 75 g m2 bond paper Input Tray Capacity Cassette 250 sheets of 75 g m2 bond paper MP tray 100 sheets of 75 g m2 bond paper Optio...

Page 282: ...to purchase more paper than can be used in a short time about 3 months Paper stored for long periods may experience heat and moisture extremes which can cause damage Planning is important in preventing damage to large supplies of paper Unopened paper in sealed reams can remain stable for several months before use Opened packages of paper have more potential for damage due to the environment especi...

Page 283: ...ot contain air Condition Envelopes should not be wrinkled nicked or otherwise damaged Temperature You should use envelopes that are compatible with the heat and pressure of the printer Size You should only use envelopes within the following size ranges NOTES Use only the Multi purpose Tray to print envelopes You may experience some paper jams when using any media with a length less than 140 mm 5 5...

Page 284: ...folds over to seal must use adhesives compatible with the heat and pressure in the printer The extra flaps and strips might cause wrinkling creasing or even jams and may even damage the fuser Envelope Margins The following gives typical address margins for a commercial 10 or DL envelope NOTES For the best print quality position margins no closer than 15mm 0 6in from the edges of the envelope Avoid...

Page 285: ... labels consider the quality of each component Adhesives The adhesive material should be stable at 180 C 356 F the printer s fusing temperature Arrangement Only use labels with no exposed backing between them Labels can peel off sheets with spaces between the labels causing serious jams Curl Prior to printing labels must lie flat with no more than 13 mm 5 in of curl in any direction Condition Do n...

Page 286: ...9 H help use 4 14 I imaging unit replace 6 14 install Memory F 2 Network Interface Card F 8 optional Tray2 F 13 printer driver for Macintosh A 2 PS driver for Linux C 2 PS Drivers B 2 Remote Control Panel D 2 interface card install F 8 L labels print 3 16 Linux common problems 7 33 configuration tool C 8 driver install C 2 LLPR properties C 10 load paper in the Multi Purpose Tray 3 9 in the option...

Page 287: ...inting 5 7 PostScript driver access in Windows B 5 errors 7 32 install in Macintosh A 2 install in Windows B 2 preprinted paper print 3 20 print order set 4 12 print quality problems 7 22 print quality problems solve 7 22 print resolution set 4 9 printer options F 1 printer software install in Linux C 2 in Macintosh A 2 uninstall in Linux C 7 printing booklets 5 9 configuration page 6 2 double sid...

Page 288: ...or Linux C 2 for Macintosh A 2 T toner cartridge maintain 6 4 redistribute 6 5 6 8 replace 6 8 transfer belt replace 6 22 transparencies print 3 17 Tray1 use 3 4 U uninstall Linux C 7 Remote Control Panel D 4 W waste toner container replace 6 11 watermarks use 5 10 ...

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