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Samsung C181x series, User Manual

The Samsung C181x series product offers cutting-edge features and functionality, perfectly complemented by its comprehensive User Manual. This detailed manual provides step-by-step instructions for seamless setup and usage. Download it for free from our website to maximize the full potential of your Samsung C181x series device.

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6. Troubleshooting

This chapter gives helpful information for what to do if you encounter an error.

• Paper feeding problems

269

• Power and cable connecting problems

270

• Printing problems

271

• Printing quality problems

275

• Operating system problems

283

 

 For errors that occur during the wireless software installation and settings, refer to the 
troubleshooting section in the wireless setting chapter (see "Troubleshooting for wireless 
network" on page 192).

 

Summary of Contents for C181x series

Page 1: ...is guide provides information concerning installation basic operation and troubleshooting on Windows ADVANCED This guide provides information about installation advanced configuration operation and troubleshooting on various OS environments Some features may not be available depending on models or countries ...

Page 2: ...ng USB memory device 50 3 Maintenance Ordering supplies and accessories 54 Available consumables 55 Available accessories 57 Available maintenance parts 58 Storing the toner cartridge 59 Redistributing toner 61 Replacing the toner cartridge 63 Replacing the waste toner container 67 Installing accessories 69 Monitoring the supplies life 73 Setting the toner low alert 74 Cleaning the machine 75 Tips...

Page 3: ...3 BASIC 5 Appendix Specifications 104 Regulatory information 117 Copyright 127 ...

Page 4: ...know before using the machine Key benefits 5 Features by models 7 Useful to know 9 About this user s guide 10 Safety information 11 Machine overview 16 Control panel overview 20 Turning on the machine 22 Installing the driver locally 23 Reinstalling the driver 25 ...

Page 5: ... or up to 19 ppm Letter CLP 68x series For single side printing up to 24 ppm A4 or up to 25 ppm Letter For duplex printing up to 12 ppm A4 or up to 12 ppm Letter Convenience Simply touch your cell phone on the NFC tag on your printer and get the print job done see Using the NFC feature on page 197 You can print on the go from your smartphone or computer using Google Cloud Print enabled apps see Go...

Page 6: ...ctures of each page of your document are magnified and printed across the multiple sheets of paper and can then be taped together to form a poster see Using advanced print features on page 227 You can print in various operating systems see System requirements on page 112 Your machine is equipped with a USB interface and or a network interface Supports various wireless network setting method Using ...

Page 7: ...181x series CLP 68x series Windows Mac Linux Unix Software CLP 41x series C181x series CLP 68x series SPL printer driver PCL printer driver PS printer driver C181x series a a Download the software from the Samsung website and install it http www samsung com find your product Support or Downloads Before installing check whether your computer s OS support the software XPS printer drivera Samsung Eas...

Page 8: ...inting Duplex 2 sided printing Duplex 2 sided printing manual c d USB memory interface Memory module Optional tray Tray2 Mass Storage Device HDD AirPrint CLP 41xNW C181xW only Google Cloud Print a If you use the parallel port you cannot use the USB cable b Depending on your country wireless LAN card may not be available For some countries only 802 11 b g can be applied Contact your local Samsung d...

Page 9: ...in Check the meanings of LED indications in this manual and troubleshoot accordingly see Understanding the status LED on page 94 A paper jam has occurred Open and close the door see Front view on page 17 Check the instructions on removing jammed paper in this manual and troubleshoot accordingly see Clearing paper jams on page 82 Printouts are blurry The toner level might be low or uneven Shake the...

Page 10: ...urchased The screenshots in this user s guide may differ from your machine depending on the machine s firmware driver version The procedures in this user s guide are mainly based on Windows 7 1 Conventions Some terms in this guide are used interchangeably as below Document is synonymous with original Paper is synonymous with media or print media Machine refers to printer or MFP 2 General icons Ico...

Page 11: ...d is damaged or if the electrical outlet is not grounded This could result in electric shock or fire Do not place anything on top of the machine water small metal or heavy objects candles lit cigarettes etc This could result in electric shock or fire If the machine gets overheated it releases smoke makes strange noises or generates an odd odor immediately turn off the power switch and unplug the m...

Page 12: ...tric shock or fire If the plug does not easily enter the electrical outlet do not attempt to force it in Call an electrician to change the electrical outlet or this could result in electric shock Do not allow pets to chew on the AC power telephone or PC interface cords This could result in electric shock or fire and or injury to your pet Do not forcefully pull the paper out during printing It can ...

Page 13: ...he power off and disconnect all cords The information below are only suggestions based on the units weight If you have a medical condition that prevents you from lifting do not lift the machine Ask for help and always use the appropriate amount of people to lift the device safety Then lift the machine If the machine weighs under 20 kg 44 09 lbs lift with 1 person If the machine weighs 20 kg 44 09 ...

Page 14: ...overload wall outlets and extension cords This can diminish performance and could result in electric shock or fire The machine should be connected to the power level which is specified on the label If you are unsure and want to check the power level you are using contact the electrical utility company a AWG American Wire Gauge Unplug this product from the wall outlet before cleaning the inside of ...

Page 15: ...st can be dangerous if inhaled or ingested Using recycled supplies such as toner can cause damage to the machine In case of damage due to the use of recycled supplies a service fee will be charged For supplies that contain toner dust toner cartridge waste toner bottle imaging unit etc follow the instructions below When disposing of the supplies follow the instructions for disposal Refer to the res...

Page 16: ...omponents may change depending on the circumstances Machine Quick installation guide Power cord Software CDa a The software CD contains the print drivers user s guide and software applications Misc accessoriesb b Miscellaneous accessories included with your machine may vary by country of purchase and specific model ...

Page 17: ... on model or country see Features by models on page 7 CLP 41x series C181x series 1 Output support 8 Toner cartridges 2 Output tray 9 Toner cartridge handle 3 Control panel 10 Intermediate Transfer Belt ITB 4 Control board cover 11 Paper width guides on a manual feeder 1 2 3 4 5 6 7 11 8 9 10 12 5 Tray 1 12 Manual feeder 6 Front cover 13 NFC Near Field Communication tag a 7 Front cover release but...

Page 18: ...ver release button 4 Control board cover 12 Toner cartridges 5 USB memory port 13 Toner cartridge handle 6 Optional traya a This is an optional feature 14 Intermediate Transfer Belt ITB 7 Tray 1 15 Paper width guides on a multi purpose tray 8 Push release of Multi purpose tray 16 Multi purpose support tray 1 2 3 4 6 5 8 10 11 12 13 14 15 16 7 9 ...

Page 19: ...ee Features by models on page 7 CLP 41x series C181x series CLP 68x series 1 Waster toner container 5 Power switch 2 Rear cover 6 USB porta a The optional IEEE 1284B parallel connector can be used by plugging in both the USB port and the 5V output port 3 Rear cover handle 7 Network port 4 Power receptacle 8 5V output port for IEEE 1284B parallel connector a b b This is an optional feature CLP 68x ...

Page 20: ... LED turns red and the display shows the message Howeverthearrowmarkshowswhich colortoneris of concern or may be installed with a new cartridge see Toner related messages on page 99 3 Menu Enters menu mode and scrolls through the available menus see Accessing the menu on page 27 4 Arrow Navigates available values by moving to the next or previous options 5 OK Confirms the selection on the screen 6...

Page 21: ... UsingtheWPSbutton on page 156 Demo page Prints a demo page by pressing this button 11 Eco Turn on eco mode to reduce toner consumption and paper usage see Eco printing on page 47 12 Numeric keypad Use the keypad to enter numbers and characters see Keypad letters and numbers on page 225 a CLP 41xNW CLP 68xDW C181xW only ...

Page 22: ...Turn the switch on if the machine has a power switch Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view on page 17 2 Power is turned on automatically If you want to turn the power off press the Power button 1 2 ...

Page 23: ...t the machine is connected to your computer and powered on 2 Insert the supplied software CD into your CD ROM drive If the installation window does not appear click Start All programs Accessories Run X Setup exe replacing X with the letter which represents your CD ROM drive and click OK For Windows 8 If the installation window does not appear from Charms select Search Apps and search for Run Type ...

Page 24: ...Search 2 Click Store 3 Search and click Samsung Printer Experience 4 Click Install If you install the driver using the supplied software CD V4 driver is not installed If you want to use the V4 driver in the Desktop screen you can download from the Samsung website www samsung com find your product Support or downloads If you want to install Samsung s printer management tools you need to install the...

Page 25: ...instructions in the window 3 Follow the instructions in the installation window 4 Insert the software CD into your CD ROM drive and install the driver again see Installing the driver locally on page 23 From the Windows 8 Start Screen 1 Make sure that the machine is connected to your computer and powered on 2 Click on the Uninstall Samsung Printer Software tile in the Start screen 3 Follow the inst...

Page 26: ...and Basic Setup This chapter provides information about the overall menu structure and the basic setup options Menu overview 27 Machine s basic settings 30 Media and tray 32 Basic printing 44 Using USB memory device 50 ...

Page 27: ...licable to your machine Some menu names may differ from your machine depending on its options or the models The menus are described in the Advanced Guide see Useful Setting Menus on page 206 1 Accessing the menu 1 Press Menu button on the control panel 2 Press the arrows until the needed menu item appears and press OK 3 If the setting item has sub menus repeat step 2 4 Press OK to save the selecti...

Page 28: ...tional feature CLP 68x series only Copies Manual Feederb Paper Size Paper Type MP Trayc Paper Size Paper Type Tray 1 Paper Size Paper Type Paper Source Auto Tray 1 Tray 2d MP Trayc Manual Feederb Resolution Normal Best Clear Text Off Minimum Normal Maximum Edge Enhance Off Normal Maximum Trapping Off Medium Maximum Screen Normal Enhanced Detailed Date Time Clock Mode Language Power Save Wakeup Eve...

Page 29: ...y Auto Color Reg Tone Adjust Default Auto Tone Adj Cal ID Sensor TCP IP IPv4 DHCP BOOTP Static TCP IP IPv6 IPv6 Activate DHCPv6 Config Ethernet Speed Automatic 10Mbps Half 10Mbps Full 100Mbps Half 100Mbps Full 1Gbps Full 802 1x Wirelessc Wi Fi ON OFF c CLP 41xNW CLP 68xDW C181xW only Wi Fi Direct On Off Device Name IP Address Group Owner Network Key Status WPS Setting PBC PIN WLAN Settingd Wizard ...

Page 30: ... however they are not correct you need to change it for the correct time being Enter the correct time and date using arrows or numeric keypad see Keypad letters and numbers on page 225 Month 01 to 12 Day 01 to 31 Year requires four digits Hour 01 to 12 Minute 00 to 59 Clock Mode You can set your machine to display the current time using either a 12 hour or 24 hour format Power Save When you are no...

Page 31: ...t the option you want then press OK 5 Press OK to save the selection 6 Press Cancel to return to ready mode Refer to below links to set other settings useful for using the machine See Setting the paper size and type on page 42 See Keypad letters and numbers on page 225 ...

Page 32: ...achine Using inflammable print media can cause a fire Use designated print media see Print media specifications on page 106 Make sure not to use the inkjet photo paper with this machine It could cause damage to the machine The use of inflammable media or foreign materials left in the printer may lead to overheating of the unit and in rare cases may cause a fire 2 Tray overview To change the size y...

Page 33: ... options or models Check your machine type see Tray overview on page 32 If you do not adjust the guide it may cause paper registration image skew or jamming of the paper 3 Loading paper in the tray Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view on page 17 Tray 1 optional tray 1 Pull out the paper tray LGL ...

Page 34: ... of the tray to adjust to the size see Tray overview on page 32 3 Flex or fan the edge of the paper stack to separate the pages before loading papers 4 After inserting paper into the tray squeeze the paper width guides and paper length guide 1 Paper length guide 2 Paper width guide CLP 41x series C181x series CLP 68x series 2 1 2 1 CLP 41x series C181x series CLP 68x series ...

Page 35: ...y can hold special sizes and types of print material such as postcards note cards and envelopes see Print media specifications on page 106 Tips on using the multi purpose or manual feeder tray Load only one type size and weight of print media at a time in the multi purpose or manual feeder tray To prevent paper jams do not add paper while printing when there is still paper in the multi purpose or ...

Page 36: ...w and Basic Setup 1 Pull out the paper tray for manual feeding OR Press the push release of multi purpose tray and it down to open 2 Load the paper CLP 41x series C181x series CLP 68x series CLP 41x series C181x series CLP 68x series ...

Page 37: ...aper setting in the machine and driver should match to print without a paper mismatch error To change the paper setting set in the machine from the SamsungEasyPrinter Manager select Switch to advanced mode Device Settings Or if your machine supports a display screen you can set it using the Menu button on the control panel Then set the paper type from the Printing preferences window Paper tab Pape...

Page 38: ...ld lie flat with less than 6 mm curl and should not contain air Condition should not be wrinkled nicked nor damaged Temperature should resist the heat and pressure of the machine during operation Use only well constructed envelopes with sharp and well creased folds Do not use stamped envelopes Types Tray 1 Optional traya a CLP 68x series only Manual feeder Multi purpose tray Plain Thick Thicker Th...

Page 39: ...he best print quality position margins no closer than 15 mm from the edges of the envelope Avoid printing over the area where the envelope s seams meet Transparency In case of color printing using transparencies the picture quality would be lower than mono printing when the printouts are used on the overhead projector To avoid damaging the machine use only transparencies designed for use in laser ...

Page 40: ...3R 91331 A4 3R 2780 Letter Labels To avoid damaging the machine use only labels designed for use in laser printers When selecting labels consider the following factors Adhesives Should be stable at your machine s fusing temperature about 170 C 338 F Arrangement Only use labels with no exposed backing between them Labels can peel off sheets that have spaces between the labels causing serious jams C...

Page 41: ...en loading preprinted paper the printed side should be facing up with an uncurled edge at the front If you experience problems with paper feeding turn the paper around Note that print quality is not guaranteed Must be printed with heat resistant ink that will not melt vaporize or release hazardous emissions when subjected to the machine s fusing temperature for 0 1 second about 170 C 338 F Preprin...

Page 42: ...ettings Or if your machine supports a display screen you can set it using the Menu button on the control panel Then set the paper type from the Printing preferences window Paper tab Paper Type see Opening printing preferences on page 45 It may be necessary to press OK to navigate to lower level menus for some models 1 Select Menu Paper on the control panel 2 Select the tray you want and press OK 3...

Page 43: ... once Make sure that you do not touch the surface and do not allow children near it The printed pages stack on the output support and the output support will help the printed pages to align Unfold the output support Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view on page 17 ...

Page 44: ...on page 241 The following Printing Preferences window is for Notepad in Windows 7 1 Open the document you want to print 2 Select Print from the File menu 3 Select your machine from the Select Printer list 4 The basic print settings including the number of copies and print range are selected within the Print window To take advantage of the advanced printing features click Properties or Preferencesf...

Page 45: ...u select an option in Printing Preferences you may see a warning mark or An mark means you can select that certain option but it is not recommended and an mark means you cannot select that option due to the machine s setting or environment 1 Open the document you want to print 2 Select Print from the file menu The Print window appears 3 Select your machine from the Select Printer 4 Click Propertie...

Page 46: ...tab 2 Enter a name for the item in the Favorites input box 3 Click Save 4 Enter name and description and then select the desired icon 5 Click OK When you save Favorites all current driver settings are saved To use a saved setting select it in the Favorites tab The machine is now set to print according to the settings you have selected To delete saved settings select it in the Favorites tab and cli...

Page 47: ...avigate to lower level menus for some models 1 Select Menu System Setup Eco Setup on the control panel 2 Select the option you want and press OK Default Mode Select this to turn on or off the eco mode Off Set the eco mode off On Set the eco mode on If you set the eco mode on with a password from the SyncThru Web Service Settings tab Machine Settings System Eco Settings or Samsung Easy Printer Mana...

Page 48: ...d button is activated To change the print settings click on this button enter the password or need to contact the administrator Result simulator ResultSimulator shows the results of reduced emission of carbon dioxide used electricity and the amount of saved paper in accordance with the settings you selected The results are calculated on the basis that the total number of printed paper is one hundr...

Page 49: ...m the SyncThru Web Service 1 Access a web browser such as Internet Explorer from Windows Enter the machine IP address of your printer http xxx xxx xxx xxx in the address field and press the Enter key or click Go 2 Click Login on the upper right of SyncThru Web Service website see Using SyncThru Web Service on page 252 3 Settings Machine Settings System RAM Disk 4 Enable RAM Disk This features may ...

Page 50: ...er You must use only an authorized USB memory device with an A plug type connector Use only a USB memory device with metal shielded connector Only use a USB memory device that has obtained compatibility certification otherwise the machine might not recognize it Insert a USB memory device into the USB memory port on your machine Do not remove the USB memory device while it is in use The machine war...

Page 51: ...K If you see or D in the front of a folder name there are one or more files or folders in the selected folder 5 Press the number of copies to be printed or enter the number 6 Press OK 15 Managing USB memory You can delete image files stored on a USB memory device one by one or all at once by reformatting the device 1 Insert a USB memory device into the USB memory port on your machine 2 Select Menu...

Page 52: ... Backup helps you protect your the system settings by storing them as backup files on a USB memory device Backing up data 1 Insert a USB memory device into the USB memory port on your machine 2 Select Menu button on the control panel 3 Press System Setup 4 Press the arrow until Export Setting you want and press OK 5 Press Setup Data OK The data is backed up to the USB memory device Restoring data ...

Page 53: ...ies 54 Available consumables 55 Available accessories 57 Available maintenance parts 58 Storing the toner cartridge 59 Redistributing toner 61 Replacing the toner cartridge 63 Replacing the waste toner container 67 Installing accessories 69 Monitoring the supplies life 73 Setting the toner low alert 74 Cleaning the machine 75 Tips for moving storing your machine 79 ...

Page 54: ... to obtain the list of available supplies and maintenance parts To order Samsung authorized supplies accessories and maintenance parts contact your local Samsung dealer or the retailer where you purchased your machine You can also visit www samsung com supplies and then select your country region to obtain the contact information for service ...

Page 55: ...Cyan CLT K504S Black CLT Y504S Yellow CLT M504S Magenta CLT C504S Cyan CLP 68x series Average continuous black cartridge yield Approx 2 000 standard pages Black Average continuous color cartridge yield Approx 1 500 standard pages Yellow Magenta Cyan CLT K506S Black CLT Y506S Yellow CLT M506S Magenta CLT C506S Cyan Average continuous black cartridge yield Approx 6 000 standard pages Black Average c...

Page 56: ...artridges or other consumables will be incompatible with your machine due to different configurations of toner cartridges and other consumables according to the specific country conditions Samsung does not recommend using non genuine Samsung toner cartridge such as refilled or remanufactured toner Samsung cannot guarantee non genuine Samsung toner cartridge s quality Service or repair required as ...

Page 57: ... only Allows you to use various interface When installing the printer driver with an IEEE 1284B parallel connector the machine might not be found and after installing the printer driver only basic printing features are available If you want to check the machine s status or set the settings connect the machine to a computer with a USB cable or a network If you use the IEEE 1284B parallel connector ...

Page 58: ...placing maintenance parts can be performed only by an authorized service provider dealer or the retailer where you bought the machine To purchase maintenance parts contact the retailer where you bought the machine The replacement period for the maintenance parts is informed by the Samsung Printer Status program Or if your machine supports display screen a message is displayed in the display screen...

Page 59: ...bag from the original package Store lying flat not standing on end with the same side facing up as if it were installed in the machine Do not store consumables in any of the following conditions Temperature greater than 40 C 104 F Humidity range less than 20 or greater than 80 An environment with extreme changes in humidity or temperature Direct sunlight or room light Dusty places A car for a long...

Page 60: ...ount of toner that print jobs require The actual print yield may vary depending on the print density of the pages you print on operating environment percentage of image area printing interval media type and or media size For example if you print a lot of graphics the consumption of the toner is higher and you may need to change the cartridge more often ...

Page 61: ...ill still occur even after you have redistributed the toner Check the type of the toner cartridge for your machine see Available consumables on page 55 Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view on page 17 To prevent damage to the toner cartridge do not expose it to light for more than a few minutes Cove...

Page 62: ...Redistributing toner 62 3 Maintenance ...

Page 63: ...us on page 259 Check the type of the toner cartridge for your machine see Available consumables on page 55 Shake the toner cartridge thoroughly it will increase the initial print quality Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view on page 17 To prevent damage to the toner cartridge do not expose it to lig...

Page 64: ...Replacing the toner cartridge 64 3 Maintenance ...

Page 65: ...Replacing the toner cartridge 65 3 Maintenance CLP 41x series C181x series ...

Page 66: ...Replacing the toner cartridge 66 3 Maintenance ...

Page 67: ...ntainer for your machine see Available consumables on page 55 Toner particles can be released inside the machine but it does not mean the machine is damaged Contact a service representative when print quality problems occur When you pull out the waste toner container out of the machine move the container carefully not to drop it from your hands Make sure that you lay the waste toner container on a...

Page 68: ...Replacing the waste toner container 68 3 Maintenance 1 2 1 2 1 2 ...

Page 69: ...vice component Do not change it by yourself There is a risk of an explosion if battery is replaced by an incorrect type Dispose used batteries according to the instructions 5 Setting Device Options When you install the optional devices such as optional tray memory etc this machine automatically detects and sets the optional devices If you cannot use the optional devices you installed in this drive...

Page 70: ...talled If this feature is checked you can select the Print Mode Printer Configuration Select the printer language for the print job AdministratorSettings You can select the Printer Status and EMF Spooling Admin Job Accounting Allows you to associate user and account identification information with each document you print User permission If you check this option only users with user permission can ...

Page 71: ...ned that your machine problem is being caused by third party DIMM s The order information is provided for optional accessories see Available accessories on page 57 After installing the optional memory you can use the advanced printing features such as proofing a job and specifying of printing a secure print job in the printer properties window You can control the active job queue and file policy i...

Page 72: ...Installing accessories 72 3 Maintenance 1 2 1 2 ...

Page 73: ...of pages the machine has printed or scanned Replace the corresponding parts if necessary It may be necessary to press OK to navigate to lower level menus for some models 1 Select Menu System Setup Maintenance Supplies Life on the control panel 2 Select the option you want and press OK 3 Press Cancel to return to ready mode ...

Page 74: ...age or LED appears You can set the machine s settings by using the Device Settings in Samsung Easy Printer Manager program For Windows and Mac users you set from Samsung Easy Printer Manager Switch to advanced mode Device Settings see Device Settings on page 258 1 Select Menu System Setup Maintenance TonerLow Alert on the control panel 2 Select the option you want and press OK 3 Press Cancel to re...

Page 75: ...aining large amounts of alcohol solvents or other strong substances can discolor or distort the cabinet If your machine or the surrounding area is contaminated with toner we recommend you use a cloth or tissue dampened with water to clean it If you use a vacuum cleaner toner blows in the air and might be harmful to you 7 Cleaning the outside Clean the machine cabinet with a soft lint free cloth Da...

Page 76: ...rtridge Use the handle on the cartridge to avoid touching this area Use a dry lint free cloth when cleaning the inside of the machine be careful not to damage the transfer roller or any other inside parts Do not use solvents such as benzene or thinner Printing quality problems can occur and cause damage to the machine Use a dry lint free cloth to clean the machine Turn the machine off and unplug t...

Page 77: ...Cleaning the machine 77 3 Maintenance ...

Page 78: ...unplug the power cord Wait for the machine to cool down If your machine has a power switch turn the power switch off before cleaning the machine Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view on page 17 ...

Page 79: ...ing the machine do not tilt or turn it upside down Otherwise the inside of the machine may be contaminated by toner which can cause damage to the machine or reduce print quality When moving the machine make sure at least two people are holding the machine securely ...

Page 80: ...97 This chapter gives helpful information for what to do if you encounter an error If your machine has a display screen check the message on the display screen first to solve If you cannot find a solution to your problem in this chapter refer to the Troubleshooting chapter in the Advanced Guide see Troubleshooting on page 268 If you cannot find a solution in the User s Guide or the problem persist...

Page 81: ...uidelines Ensure that the adjustable guides are positioned correctly see Tray overview on page 32 Do not remove paper from the tray while your machine is printing Flex fan and straighten paper before loading Do not use creased damp or highly curled paper Do not mix papers in a tray Use only recommended print media see Print media specifications on page 106 ...

Page 82: ...per pull the jammed paper out slowly and gently 1 In tray 1 Click this link to open an animation about clearing a jam Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view on page 17 ...

Page 83: ...Clearing paper jams 83 4 Troubleshooting 2 In optional tray CLP 68x series only Click this link to open an animation about clearing a jam ...

Page 84: ...Clearing paper jams 84 4 Troubleshooting If you do not see the paper in this area stop and go to next step ...

Page 85: ...Clearing paper jams 85 4 Troubleshooting 3 In the manual feeder multi purpose tray CLP 41x series C181x series Click this link to open an animation about clearing a jam ...

Page 86: ...Clearing paper jams 86 4 Troubleshooting CLP 68x series Click this link to open an animation about clearing a jam ...

Page 87: ...Clearing paper jams 87 4 Troubleshooting If you do not see the paper in this area stop and go to next step 1 2 3 ...

Page 88: ...this link to open an animation about clearing a jam The fuser area is hot Take care when removing paper from the machine Illustrations on this user s guide may differ from your machine depending on its options or models Check your machine type see Front view on page 17 ...

Page 89: ...ring paper jams 89 4 Troubleshooting 5 In exit area CLP 41x series C181x series Click this link to open an animation about clearing a jam The fuser area is hot Take care when removing paper from the machine ...

Page 90: ...Clearing paper jams 90 4 Troubleshooting If you do not see the paper in this area stop and go to next step ...

Page 91: ...Clearing paper jams 91 4 Troubleshooting CLP 68x series Click this link to open an animation about clearing a jam The fuser area is hot Take care when removing paper from the machine ...

Page 92: ...Clearing paper jams 92 4 Troubleshooting If you do not see the paper in this area stop and go to next step ...

Page 93: ...Clearing paper jams 93 4 Troubleshooting 6 In the duplex unit area CLP 68x series only Click this link to open an animation about clearing a jam ...

Page 94: ...rol panel overview on page 20 To resolve the error look at the error message and its instructions from the troubleshooting part see Understanding display messages on page 97 You also can resolve the error with the guideline from the computer s Samsung Printing Status program window see Using Samsung Printer Status on page 259 If the problem persists call a service representative ...

Page 95: ...ng toner on page 61 b On A toner cartridge has almost reached its estimated cartridge lifea It is recommended to replace the toner cartridge see Replacing the toner cartridge on page 63 The cover is opened Close the cover There is no paper in the tray when receiving or printing data Load paper in the tray The machine has stopped due to a major error Check the display message see Understanding disp...

Page 96: ...the average capacity of print outs and is designed pursuant to ISO IEC 19798 The number of pagesmaybeaffectedbyoperatingenvironment percentage of image area printing interval graphics media and mediasize Someamountoftoner mayremaininthe cartridge evenwhen red LED is on and the printer stops printing b Some LEDs may not be available depending on model or country see Control panel overview on page 2...

Page 97: ...er tray type indicates the tray number media type indicates the media type media size indicates the media size color indicates the color of toner 7 Paper Jam related messages Message Meaning Suggested solutions Paper Jam in exit area Paper has jammed in the exit area Clearthejam see Inexit area on page 89 Paper Jam inside machine Paper has jammed in the inside machine Clear the jam see Inside the ...

Page 98: ...oubleshooting Paper Jam inside of duplex Paper has jammed during duplex printing This is applicable only to machines with this feature Clear the jam see In the duplex unit area CLP 68xseriesonly onpage 93 Message Meaning Suggested solutions ...

Page 99: ...ted cartridge lifea of toner is close Prepare a new cartridge for a replacement You may temporarily increase the printing quality by redistributing the toner see Redistributing toner on page 61 Replace Toner The indicated toner cartridge has almost reached its estimated cartridge lifea You can choose Stop or Continue as shown on the control panel If you selectStop theprinterstopsprinting If you se...

Page 100: ...he jam see CLP 41x series C181x series on page 85 Load paper in tray see Multi purpose or Manual feeder tray on page 35 Message Meaning Suggested solutions Network Problem IP Conflict The IP address is used elsewhere Check the IP address or obtain a new IP address Wireless Network Error Wireless module is not installed Reboot the power and try the printing job again If the problem persists please ...

Page 101: ...persists please call for service Error error number Call for service Install TR belt unit The transfer belt is not installed Install a Samsung genuine transfer belt Not compatible transfer belt The transfer belt of the machine is not for your machine Install the a Samsung genuine part designed for your machine Not installed Waste tank The is waste toner container not installed Install a Samsung ge...

Page 102: ...e new Tray2 roller The life of the tray pick up roller will expired soon Replacethetraypick uproller with a new one If the problem persists please call for service The life of the tray pick up roller will expired Transfer Belt Error The transfer belt cannot be controlled Reboot the power and try the printing job again If the problem persists please call for service Waste toner Full Replace new one...

Page 103: ...5 Appendix This chapter provides product specifications and information concerning applicable regulations Specifications 104 Regulatory information 117 Copyright 127 ...

Page 104: ...68x series 420 x 452 5 x 311 3 mm 16 54 x 17 81 x 12 26 inches Weighta Machine with consumables CLP 41x series C181x series 16 62 Kg 36 64 lbs CLP 68x series 20 15 Kg 44 42 lbs Noise Levelb c Ready mode Less than 32 dB A Print mode CLP 41x series C181x series Less than 50 dB A CLP 68x series Less than 52 dB A Temperature Operation 10 to 30 C 50 to 86 F Storage packed 20 to 40 C 4 to 104 F Humidity...

Page 105: ...ies b Sound Pressure Level ISO 7779 Configuration tested basic machine installation A4 paper simplex printing c China only If the equipment s noise is louder than 63 db A the equipment should be placed in region of relatively independent advice d See the rating label on the machine for the correct voltage V frequency hertz and of current A for your machine e The power consumption of power save mod...

Page 106: ...ptional tray 520 sheets of 80 g m2 20 lbs bond 70 to 90 g m2 19 to 24 lbs bond 50 sheets Legal 216 x 356 mm 8 5 x 14 inches US Folio 216 x 330 mm 8 5 x 13 inches A4 210 x 297 mm 8 27 x 11 69 inches Oficio 216 x 343 mm 8 5 x 13 5 inches JIS B5 182 x 257 mm 7 17 x 10 12 inches ISO B5 176 x 250 mm 6 93 x 9 84 inches Executive 184 x 267 mm 7 25 x 10 5 inches Statement 140 x 216 mm 5 5 x 8 5 inches A5 ...

Page 107: ...paper section Refer to the Plain paper section 90 to 104 g m2 24 to 28 lbs bond 50 sheets of 105 g m2 28 lbs bond 90 to 104 g m2 24 to 28 lbs bond 1 sheet 91 to 105 g m2 24 to 28 lbs bond 50 sheets of 105 g m2 28 lbs bond 91 to 105 g m2 24 to 28 lbs bond 10 sheets Thicker paper b c Refer to the Plain paper section Refer to the Plain paper section 164 to 220 g m2 43 to 59 lbs bond 50 sheets of 220 ...

Page 108: ...1 lbs bond Not available in optional tray 75 to 90 g m2 20 to 24 lbs bond 50 sheets Recycled Refer to the Plain paper section Refer to the Plain paper section 70 to 90 g m2 19 to 24 lbs bond 250 sheets of 80 g m2 21 lbs bond 70to90g m2 19to 24 lbs bond 1 sheet 70 to 90 g m2 19 to 24 lbs bond 250 sheets of 80 g m2 21 lbs bond 70 to 90 g m2 19 to 24 lbs bond 50 sheets Transparency Letter A4 Refer to...

Page 109: ...163g m2 32 to 43 lbs bond 1 sheet 121 to 163 g m2 32 to 43 lbs bond 50 sheets 121 to 163 g m2 32 to 43 lbs bond 10 sheets Indexcard3 x 5 is supported Bond paper Refer to the Plain paper section Refer to the Plain paper section 105 to 120 g m2 28 to 32 lbs bond 50 sheets 105to120g m2 28 to 32 lbs bond 1 sheet 105 to 120 g m2 28 to 32 lbs bond 50 sheets 105 to 120 g m2 28 to 32 lbs bond 10 sheets Ar...

Page 110: ...ain paper section 176 to 220 g m2 47 to 59 lbs bond 30 sheets 176to220g m2 47 to 59 lbs bond 1 sheet 176 to 220 g m2 47 to 59 lbs bond Tray1 30 sheets Optional tray 50 sheets 176 to 220 g m2 47 to 59 lbs bond 5 sheets Minimum size custom Tray1 98 x 127 mm 3 86 x 5 inches Optional tray 148 5 x 210 mm 5 85 x 8 27inches Multi Purpose tray Manual Feeder 76 x 127 mm 3 x 5 inches 60 to 220 g m2 16 to 59...

Page 111: ...and environmental conditions b Post card 4 x 6 is supported for tray1 Manual feeder or Multi purpose tray c Index card 3 x 5 is supported for Manual feeder and Multi purpose tray d The smoothness of the labels used in this machine is 100 to 250 sheffield This means the numeric level of smoothness ...

Page 112: ...z Pentium IV 2 GHz 512 MB 2 GB 10 GB Windows Vista Intel Pentium IV 3 GHz 512 MB 1 GB 15 GB Windows 7 Intel Pentium IV 1 GHz 32 bit or 64 bit processor or higher 1 GB 2 GB 16 GB Support for DirectX 9 graphics with 128 MB memory to enable the Aero theme DVD R W Drive Windows Server 2008 R2 Intel Pentium IV 1 4 GHz x64 processors 2 GHz or faster 512 MB 2 GB 10 GB Windows 8 Windows 8 1 Intel Pentium ...

Page 113: ...z x64 processors 2 GHz or faster 512 MB 2 GB 32 GB Operating system Requirements Recommended CPU RAM Free HDD space Mac OS X 10 4a a CLP 41x series CLP 68x series only Intel processors PowerPC G4 G5 128 MB for a powerPC based Mac 512 MB 512 MB for an Intel based Mac 1 GB 1 GB Mac OS X 10 5 Intel processors 867 MHz or faster Power PC G4 G5 512 MB 1 GB 1 GB Mac OS X 10 6 Intel processors 1 GB 2 GB 1...

Page 114: ... 12 3 Ubuntu 10 04 10 10 11 04 11 10 12 04 12 10 13 04 SUSE Linux Enterprise Desktop 10 11 Debian 5 0 6 0 7 0 7 1 Mint 13 14 15 CPU Pentium IV 2 4GHz Intel Core 2 RAM 512 MB 1 GB Free HDD space 1 GB 2 GB Items Requirements Operating system Sun Solaris 9 10 11 x86 SPARC HP UX 11 0 11i v1 11i v2 11i v3 PA RISC Itanium IBM AIX 5 1 5 2 5 3 5 4 6 1 7 1 PowerPC Free HDD space Up to 100 MB ...

Page 115: ...interface Ethernet 10 100 1000 Base TX Wired Lan 802 11b g n Wireless LAN Network operating system Windows XP Windows Server 2003 Windows Vista Windows 7 Windows 8 Windows Server 2008 R2 Various Linux OS Mac OS X 10 4 10 9 Mac OS X 10 4 CLP 41x series CLP 68x series only UNIX OS Network protocols TCP IPv4 DHCP BOOTP DNS WINS Bonjour SLP UPnP Standard TCP IP Printing RAW LPR IPP WSD AirPrint Google...

Page 116: ...Specifications 116 5 Appendix Wireless security Authentication Open System Shared Key WPA Enterprise Personal WPA2 Enterprise Personal Encryption WEP64 WEP128 TKIP AES Items Specifications ...

Page 117: ...ments of IEC 60825 1 2007 Class I laser products are not considered to be hazardous The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation user maintenance or prescribed service condition Warning Never operate or service the printer with the protective cover removed from laser scanner assembly The reflected beam...

Page 118: ...r consumption when it is not in active use When the printer does not receive data for an extended period of time power consumption is automatically lowered ENERGY STAR and the ENERGY STAR mark are registered U S marks For more information on the ENERGY STAR program see http www energystar gov For ENERGY STAR certified models the ENRGY STAR label will be on your machine Check if your machine is ENE...

Page 119: ... that may cause undesired operation This marking on the product accessories or literature indicates that the product and its electronic accessories e g charger headset USB cable should not be disposed of with other household waste at the end of their working life To prevent possible harm to the environment or human health from uncontrolled waste disposal please separate these itemsfromother s ofwa...

Page 120: ...rienced radio TV technician for help Change or modifications not expressly approved by the manufacturer responsible for compliance could void the user s authority to operate the equipment Canadian radio interference regulations This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference causing equipment standard entitle...

Page 121: ...ing two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation of the device Wireless devices are not user serviceable Do not modify them in any way Modification to a wireless device will void the authorization to use it Contact manufacturer for service FCC Statement for Wireless ...

Page 122: ...hould be suitable However some buildings mainly old ones do not have normal 13 amp plug sockets You need to buy a suitable plug adaptor Do not remove the moulded plug If you cut off the moulded plug get rid of it straight away You cannot rewire the plug and you may receive an electric shock if you plug it into a socket Important warning If the wires in the mains lead do not match the colors marked...

Page 123: ... telephone network PSTN in accordance with Directive 1999 5 EC The product has been designed to work with the national PSTNs and compatible PBXs of the European countries In the event of problems you should contact the Euro QA Lab of Samsung Electronics Co Ltd in the first instance The product has been tested against TBR21 To assist in the use and application of terminal equipment which complies w...

Page 124: ...o limitations at this time 20 Israel only 21 Regulatory compliance statements Wireless guidance Low power Radio LAN devices radio frequency RF wireless communication devices operating in the 2 4 GHz 5 GHz Band may be present embedded in your printer system The following section is a general overview of considerations while operating a wireless device Additional limitations cautions and concerns fo...

Page 125: ...mmunication devices are examples of devices that provide wireless communication In environments where the risk of interference to other devices or services is harmful or perceived as harmful the option to use a wireless device may be restricted or eliminated Airports Hospitals and Oxygen or flammable gas laden atmospheres are limited examples where use of wireless devices may be restricted or elim...

Page 126: ...Regulatory information 126 5 Appendix 22 China only ...

Page 127: ...a Windows 7 Windows 8 and Windows Server 2008 R2 are either registered trademarks or trademarks of Microsoft Corporation Google Picasa Google Docs Android and Gmail are either registered trademarks or trademarks of Google Inc Google Cloud Print is a trademark of Google Inc iPad iPhone iPod touch Mac and Mac OS are trademarks of Apple Inc registered in the U S and other countries AirPrint and the A...

Page 128: ...e This guide provides information about installation advanced configuration operation and troubleshooting on various OS environments Some features may not be available depending on models or countries BASIC This guide provides information concerning installation basic operation and troubleshooting on Windows ...

Page 129: ...tion 150 Wireless network setup 153 Samsung Mobile Print 196 Using the NFC feature 197 AirPrint 199 Google Cloud Print 201 3 Useful Setting Menus Before you begin reading a chapter 207 Information 208 Layout 209 Paper 211 Graphic 212 System Setup 213 Emulation 217 Image Mgr 218 Network 219 Direct USB 221 Job Manage 222 4 Special Features Altitude adjustment 224 Entering various characters 225 Prin...

Page 130: ...rint 249 Samsung Easy Color Manager 250 Easy Eco Driver 251 Using SyncThru Web Service 252 Using Samsung Easy Printer Manager 256 Using Samsung Printer Status 259 Using Samsung Printer Experience 261 6 Troubleshooting Paper feeding problems 269 Power and cable connecting problems 270 Printing problems 271 Printing quality problems 275 Operating system problems 283 ...

Page 131: ... machine is attached to a network skip the following steps below and go on to installing a network connected machine s driver see Installing driver over the network on page 141 Installation for Mac 132 Reinstallation for Mac 133 Installation for Linux 134 Reinstallation for Linux 135 If you are a Windows OS user refer to the Basic Guide for installing the machine s driver see Installing the driver...

Page 132: ...Mac OS X 10 8 double click the CD ROM that appears on Finder 4 Double click the MAC_Installer folder Installer OS X icon 5 Click Continue 6 Read the license agreement and click Continue 7 Click Agree to agree to the license agreement 8 Click Install All components necessary for machine operations will be installed If you click Customize you can choose individual components to install 9 Enter the p...

Page 133: ...n the Applications folder Samsung Printer Software Uninstaller 2 To uninstall printer software click Continue 3 Check the program you want to delete and click Uninstall 4 Enter the password and click OK 5 After the uninstallation is finished click Close If a machine has already been added delete it from the Print Setup Utility or Print Fax ...

Page 134: ...achine is connected to your computer and powered on 2 Copy Unified Linux Driver package to your system 3 Open Terminal program and go to the folder that you copied the package to 4 Extract the package 5 Move to uld folder 6 Execute install sh command If you re not logged in as root execute the command with sudo as sudo install sh 7 Proceed with installation 8 When installation finished launch prin...

Page 135: ... work properly uninstall the driver and reinstall it 1 Open Terminal program 2 Move to uld folder extracted from Unified Linux Driver package 3 Execute uninstall sh command If you re not logged in as root execute the command with sudo as sudo uninstall sh 4 Proceed with uninstallation ...

Page 136: ...are Useful network programs 137 Wired network setup 138 Installing driver over the network 141 IPv6 configuration 150 Wireless network setup 153 Samsung Mobile Print 196 Using the NFC feature 197 AirPrint 199 Google Cloud Print 201 Supported optional devices and features may differ according to your model see Features by models on page 7 ...

Page 137: ...on s email automatically Configure the network parameters necessary for the machine to connect to various network environments 2 SyncThru Web Admin Service Web based machine management solution for network administrators SyncThru Web Admin Service provides you with an efficient way of managing network devices and lets you remotely monitor and troubleshoot network machines from any site with corpor...

Page 138: ...ce it will not be able to use this feature see Rear view on page 19 TCP IPv6 is not supported by this program First you have to set up an IP address for network printing and managements In most cases a new IP address will be automatically assigned by a DHCP Dynamic Host Configuration Protocol server located on the network IPv4 configuration using SetIP Windows Before using the SetIP program disabl...

Page 139: ...ample 00 15 99 29 51 A8 becomes 0015992951A8 8 Click Apply and then click OK The machine will automatically print the Network Configuration Report Confirm that all the settings are correct IPv4 configuration using SetIP Mac Before using the SetIP program disable the computer firewall from System Preferences Security Firewall The following instructions may vary from your model 1 Connect your machin...

Page 140: ...thout the colons For example 00 15 99 29 51 A8 becomes 0015992951A8 14 Click Apply and then click OK The machine will automatically print the Network Configuration Report Confirm that all the settings are correct IPv4 configuration using SetIP Linux Before using the SetIP program disable the computer firewall from System Preferences or Administrator The following instructions may vary from your mo...

Page 141: ...untry see Features by models on page 7 The machine that does not support the network interface it will not be able to use this feature see Rear view on page 19 You can install the printer driver and software when you insert the software CD into your CD ROM drive For windows select the printer driver and software in the Select Software to Install window ...

Page 142: ...ts in the installation window Then click Next 4 Select Network connection on the Printer Connection Type screen Then click Next 5 Follow the instructions in the installation window From the Windows 8 Start Screen The V4 driver is automatically downloaded from the Windows Update if your computer is connected to the Internet If not you can manually download the V4 driver from Samsung website www sam...

Page 143: ...ration report on page 138 5 The driver is automatically installed from the Windows Update Silent installation Mode Silent installation mode is an installation method that does not require any user intervention Once you start the installation the machine driver and software areautomaticallyinstalledonyourcomputer Youcanstartthesilentinstallation by typing s or S in the command window Command line P...

Page 144: ... PC sharing the printer and then the share name of the printer Command line Definition Description a dest_path or A dest_path Specifies destination path for installation The destination path should be a fully qualified path Since machine drivers should be installed on the OS specific location this command applies to only application software n Printer name or N Printer name Specifies printer name ...

Page 145: ...pecified printer instance and not the driver files This command provides a way to remove only specified printer instance from your system without effecting other printer drivers It will not remove printerdriverfilesfromyour system d or D Uninstalls all device drivers and applications from your system This command will remove all installed device drivers and application software from your system v ...

Page 146: ...HP Jetdirect Socket in Protocol 13 Enter the machine s IP address in the Address input field 14 Enter the queue name in the Queue input field If you cannot determine the queue name for your machine server try using the default queue first 15 ifAutoSelectdoesnotworkproperly chooseSelectPrinterSoftwareand your machine name in Print Using 16 Click Add 17 After the installation is finished click Close...

Page 147: ...u have to install the UNIX printer driver package first then setup the printer You can download the UNIX printer driver package from the Samsung website http www samsung com find your product Support or Downloads Installing the UNIX printer driver package The installation procedure is common for all variants of UNIX OS mentioned 1 From the Samsung website download and unpack the UNIX Printer Drive...

Page 148: ... execute the install c command To re install it use the command install i to reinstall the binaries Setting up the printer To add the printer to your UNIX system run installprinter from the command line This will bring up the Add Printer Wizard window Setup the printer in this window according to the following steps 1 Type the name of the printer 2 Select the appropriate printer model from the mod...

Page 149: ...Installing driver over the network 149 2 Using a Network Connected Machine 11 Check the Make Default option to set this printer as default 12 Click OK to add the printer ...

Page 150: ...address by a network router Stateful Address IPv6 address configured by a DHCPv6 server Manual Address Manually configured IPv6 address by a user In the IPv6 network environment follow the next procedure to use the IPv6 address 10 From the control panel Activating IPv6 Accessing menus may differ from model to model see Menu overview on page 27 It may be necessary to press OK to navigate to lower l...

Page 151: ...ever use DHCPv6 regardless of router request 11 From the SyncThru Web Service Activating IPv6 1 Access a web browser such as Internet Explorer from Windows Enter the machine IP address http xxx xxx xxx xxx in the address field and press the Enter key or click Go 2 If it s your first time logging into SyncThru Web Service you need to log in as an administrator Type in the below default ID and passw...

Page 152: ... IPv6 addressing as a URL 2 Select one of the IPv6 addresses Link local Address Stateless Address Stateful Address Manual Address from Network Configuration Report see Printing a network configuration report on page 138 Link local Address Self configured local IPv6 address Address starts with FE80 Stateless Address Automatically configured IPv6 address by a network router Stateful Address IPv6 add...

Page 153: ...r computer and the machine at a time Wireless network name and network password Wireless networks require higher security so when an access point is first set up a network name SSID the type of security used and a Network Password are created for the network Ask your network administrator about this information before proceeding with the machine installation Infrastructure mode This is an environm...

Page 154: ...ssword on Access Points they might be exposed to illegal access from unknown machines including PCs smart phones and printers Refer to the Access Point user guide for password settings For CLP 41x series C181x series Set up method Connecting method Description Reference With Access Point From the computer Windows user see Access point via USB cable on page 160 Windows user see Access point without...

Page 155: ...ser see Access point via USB cable recommended on page 168 Mac user see Access point via USB cable recommended on page 182 See Using a network cable on page 187 From the machine s control panel See Machines with a display screen on page 157 See Machines without a display screen on page 158 See Using the menu button on page 159 Without Access Point From the computer Windows user see Ad hoc via USB ...

Page 156: ...ireless security settings The option name may differ depending on the access point or wireless router you are using Items to prepare Check if the access point or wireless router supports Wi Fi Protected Setup WPS Check if your machine supports Wi Fi Protected Setup WPS Networked computer PIN mode only Choosing your type There are two methods available to connect your machine to a wireless network ...

Page 157: ...ation appears on the display 3 Insert the supplied software CD into your CD ROM drive and follow the instructions in the window to set up the wireless network Connecting in PIN mode 1 Press and hold the WPS button on the control panel for more than 2 seconds 2 The eight digit PIN appears on the display You need to enter the eight digit PIN within two minutes on the computer that is connected to th...

Page 158: ...mode 1 The network configuration report including PIN must be printed see Printing a network configuration report on page 138 In ready mode press and hold the Cancel or Stop Clear button on the control panel for about 5 seconds You can find your machine s PIN 2 Press and hold the WPS button on the control panel for more than 4 seconds until the status LED stays on The machine starts connecting to ...

Page 159: ...twork To disconnect the wireless network connection press the WPS button on the control panel for more than two seconds When the Wi Fi network is in idle mode The machine is immediately disconnected from the wireless network and the WPS LED turns off When the Wi Fi network is being used While the machine waits until the current job is finished the light blinks fast on the WPS LED Then the wireless...

Page 160: ...he corresponding security key Custom In this mode users can give or edit manually their own SSID or choose the security option in detail 16 Setup using Windows CLP 41x series C181x series Shortcut to the Samsung Easy Wireless Setup program without the CD If you have installed the printer driver once you can access the Samsung Easy Wireless Setup program without the CD see Accessing management tool...

Page 161: ...Setup exe replacing X with the letter that represents your CD ROM drive and click OK If Tap to choose what happens with this disc pop up window appears click the window and select Run Setup exe 4 Review and accept the installation agreements in the installation window Then click Next 5 Select Wireless network connection on the Printer Connection Type screen Then click Next 6 OntheAreyousettingupyo...

Page 162: ...ct an authentication type Open System Authentication is not used and encryption may or may not be used depending on the need for data security Shared Key Authentication is used A device that has a proper WEP key can access the network WPAPersonalorWPA2Personal Select this option to authenticate the print server based on a WPA Pre Shared Key This uses a shared secret key generally called Pre Shared...

Page 163: ...s on the screen only if your printer supports this feature Can start to build Wi Fi Direct by using Samsung Easy Printer Manager see Setting up Wi Fi Direct on page 191 Wi Fi Direct Name The default Wi Fi Direct Name is the model name and the maximum length is 23 characters Password setting is the numeric string and the size is 8 64 characters 10 When the wireless network set up is completed disco...

Page 164: ...the supplied software CD into your CD ROM drive If the installation window does not appear click Start All programs Accessories Run X Setup exe replacing X with the letter which represents your CD ROM drive and click OK For Windows 8 If the installation window does not appear from Charms select Search Apps and search for Run Type in X Setup exe replacing X with the letter that represents your CD R...

Page 165: ... Using a direct wireless connection on the Select the Wireless Setup Method screen Then click Next Even if your computer is running Windows 7 or higher you cannot use this feature if your PC does not support wireless network Set the wireless network using a USB cable see Access point via USB cable on page 160 If below screen appears press the WPS button from the control panel within 2 minutes 7 Wh...

Page 166: ...nsert the supplied software CD into your CD ROM drive If the installation window does not appear click Start All programs Accessories Run X Setup exe replacing X with the letter which represents your CD ROM drive and click OK For Windows 8 If the installation window does not appear from Charms select Search Apps and search for Run Type in X Setup exe replacing X with the letter that represents you...

Page 167: ...e WEP Key Index If you are using WEP Encryption select the appropriate WEP Key Index The wireless network security window appears when the ad hoc network has security enabled Select Open System or Shared Key for the authentication and click Next WEP Wired Equivalent Privacy is a security protocol preventing unauthorized access to your wireless network WEP encrypts the data portion of each packet e...

Page 168: ...subnet mask Gateway 169 254 133 1 9 The Wireless Network Setting Complete window appears Click Next 10 When the wireless network settings are completed disconnect the USB cable between the computer and machine Click Next 11 Follow the instructions in the installation window 17 Setup using Windows CLP 68x series Shortcut to the Samsung Easy Wireless Setup program without the CD If you have installe...

Page 169: ... X Setup exe replacing X with the letter that represents your CD ROM drive and click OK If Tap to choose what happens with this disc pop up window appears click the window and select Run Setup exe 4 Review and accept the installation agreements in the installation window Then click Next 5 Select Wireless network connection on the Printer Connection Type screen Then click Next 6 OntheAreyousettingu...

Page 170: ...ncryption None WEP64 WEP128 TKIP AES TKIP AES Network Password Enter the encryption network password value Confirm Network Password Confirm the encryption network password value WEP Key Index If you are using WEP Encryption select the appropriate WEP Key Index The wireless network security window appears when the access point has security settings Enter the Network Password of the access point or ...

Page 171: ...B cable Creating the ad hoc network in Windows 1 Check wheter the USB cable is connected to the machine 2 Turn on your computer access point and machine 3 Insert the supplied software CD into your CD ROM drive If the installation window does not appear click Start All programs Accessories Run X Setup exe replacing X with the letter which represents your CD ROM drive and click OK For Windows 8 If t...

Page 172: ...ation Select an authentication type Open System Authentication is not used and encryption may or may not be used depending on the need for data security Shared Key Authentication is used A device that has a proper WEP key can access the network Encryption Select the encryption None WEP64 WEP128 Network Password Enter the encryption network password value Confirm Network Password Confirm the encryp...

Page 173: ...n the Wireless Network Setting Confirm window If it shows Static click Change TCP IP to change the assignment method to Receive IP address automatically DHCP For the Static method If the IP address assignment method is Static check if Static is shown in the Wireless Network Setting Confirm window If it shows DHCP click Change TCP IP to enter the IP address and other network configuration values fo...

Page 174: ...nd your product Support or Downloads 1 Make sure that the machine is connected to your computer and powered on 2 Insert the supplied software CD into your CD ROM drive 3 Double click the CD ROM icon that appears on your Mac desktop For Mac OS X 10 8 double click the CD ROM that appears on Finder 4 Double click the MAC_Installer folder Installer OS X icon 5 Click Continue 6 Read the license agreeme...

Page 175: ...twork Connected Machine 10 Select Configuration of Wireless network on the Printer Connection Type and click Continue 11 If Wireless Settings screen appears select Using a USB cable and click Next If the screen does not appear go to step 15 ...

Page 176: ... of its clients Encryption Select the encryption None WEP64 WEP128 TKIP AES TKIP AES Network Password Enter the encryption network password value Confirm Network Password Confirm the encryption network password value WEP Key Index If you are using WEP Encryption select the appropriate WEP Key Index The wireless network security window appears when the access point has security enabled Enter the Ne...

Page 177: ...that the machine is connected to your computer and powered on 2 Insert the supplied software CD into your CD ROM drive 3 Double click the CD ROM icon that appears on your Mac desktop For Mac OS X 10 8 double click the CD ROM that appears on Finder 4 Double click the MAC_Installer folder Installer OS X icon 5 Click Continue 6 Read the license agreement and click Continue 7 Click Agree to agree to t...

Page 178: ...ars select Using a direct wireless connection and click Next If the screen does not appear go to step 13 If below screen appears press the WPS button from the control panel within 2 minutes 12 When the wireless network set up is completed click Next 13 After the installation is finished click Close ...

Page 179: ...he Samsung website to install the printer software http www samsung com find your product Support or Downloads 1 Make sure that the machine is connected to your computer and powered on 2 Insert the supplied software CD into your CD ROM drive 3 Double click the CD ROM icon that appears on your Mac desktop For Mac OS X 10 8 double click the CD ROM that appears on Finder 4 Double click the MAC_Instal...

Page 180: ...ng on the need for data security Shared Key Authentication is used A device that has a proper WEP key can access the network Encryption Select the encryption None WEP64 WEP128 Network Password Enter the encryption network password value Confirm Network Password Confirm the encryption network password value WEP Key Index If you are using WEP Encryption select the appropriate WEP Key Index The wirel...

Page 181: ...or the Static method If the IP address assignment method is Static check if Static is shown in the Wireless Network Setting Confirm window If it shows DHCP click Change TCP IP to enter the IP address and other network configuration values for the machine For example If the computer s network information is shown as follows IP address 169 254 133 42 Subnet Mask 255 255 0 0 Then the machine s networ...

Page 182: ...nd your product Support or Downloads 1 Make sure that the machine is connected to your computer and powered on 2 Insert the supplied software CD into your CD ROM drive 3 Double click the CD ROM icon that appears on your Mac desktop For Mac OS X 10 8 double click the CD ROM that appears on Finder 4 Double click the MAC_Installer folder Installer OS X icon 5 Click Continue 6 Read the license agreeme...

Page 183: ...depending on the need for data security Shared Key Authentication is used A device that has a proper WEP key can access the network WPAPersonalorWPA2Personal Select this option to authenticate the print server based on the WPA Pre Shared Key This uses a shared secret key generally called Pre Shared Key pass phrase that is manually configured on the access point and each of its clients Encryption S...

Page 184: ...the computer and machine 14 Wireless network set up is completed After the installation is finished click Quit After completing the wireless network connection you need to install a machine driver to print from an application see Installation for Mac on page 132 Ad hoc via USB cable If you do not have an access point AP you may still connect the machine wirelessly to your computer by setting up an...

Page 185: ...k the CD ROM that appears on Finder 4 Double click the MAC_Installer folder Installer OS X icon 5 Click Continue 6 Read the license agreement and click Continue 7 Click Agree to agree to the license agreement 8 Click Install All components necessary for machine operations will be installed If you click Customize you can choose individual components to install 9 Enter the password and click OK 10 S...

Page 186: ...each packet exchanged on a wireless network using a 64 bit or 128 bit WEP encryption key 12 The window showing the wireless network settings appears Check the settings and click Next Before entering the IP address for the machine you must know the computer s network configuration information If the computer s network configuration is set to DHCP the wireless network setting should also be DHCP Lik...

Page 187: ...river to print from an application see Installation for Mac on page 132 20 Using a network cable Machines that do not support the network port will not be able to use this feature see Rear view on page 19 Your machine is a network compatible machine To enable your machine to work with your network you will need to perform some configuration procedures After completing the wireless network connecti...

Page 188: ...t is encrypted This information was set when the access point or wireless router was installed If you do not know about your wireless environment please ask the person who set up your network To configure wireless parameters you can use SyncThru Web Service Using SyncThru Web Service Before starting wireless parameter configuration check the cable connection status 1 Check whether or not the netwo...

Page 189: ...e machine s SSID 8 Click Next If the wireless security setting window appears enter the registered password network password and click Next 9 The confirmation window appears please check your wireless setup If the setup is right click Apply Disconnect the network cable standard or network Your machine should then start communicating wirelessly with the network In case of Ad hoc mode you can use a ...

Page 190: ...er and a mobile device that provides a secure connection and better throughput than ad hoc mode With Wi Fi Direct you can connect your printer to a Wi Fi Direct network while concurrently connecting to an access point You can also use a wired network and a Wi Fi Direct network simultaneously so multipleusers can access and print documents both from Wi Fi Direct and from a wired network You cannot ...

Page 191: ...lt local IP address the default local IP address of the printer for Wi Fi Direct is 192 168 3 1 Group Owner Activate this option to assign the printer the Wi Fi Direct group s owner The Group Owner acts similar to a wireless access point We recommend activating this option Network Password If your printer is a Group Owner a Network Password is required for other mobile devices to connect to your p...

Page 192: ...ll blink Press the WPS button on the printer and it will be connected to your mobile device If your mobile device does not support Wi Fi Direct you need to enter the Network Key of a printer instead of pushing the WPS button 23 Troubleshooting for wireless network Problems during setup or driver installation Printers Not Found Your machine may not be turned on Turn on your computer and the machine...

Page 193: ...ddress between the product s IP address and the printer port s IP address How to compare 1 Print the network information report of your printer and then check the IP address see Printing a network configuration report on page 138 2 Check the printer port s IP address from your computer a Click the Windows Start menu For Windows 8 from the Charms select Search Settings b For Windows XP Server 2003 ...

Page 194: ...s point or wireless router or machine may not be turned on Check the wireless reception around the machine If the router is far from the machine or there is an obstacle you might have difficulty receiving the signal Cycle the power for the access point or wireless router machine and computer Sometimes cycling the power can recover network communication Check whether firewall software V3 or Norton ...

Page 195: ...using the ad hoc mode in operating systems such as Windows Vista you might need to set the wireless connection setting every time you use the wireless machine You cannot use infrastructure mode and ad hoc mode at the same time for Samsung wireless network machines The machine is within the range of the wireless network The machine is located away from obstacles that could block the wireless signal...

Page 196: ... new driver or configuring network settings isn t necessary just simply install the Samsung Mobile Print application and it will automatically detect compatible Samsung printers Besides printing photos web pages and PDFs scanning is also supported If you have a Samsung multifunction scan any document into a JPG PDF or PNG format for quick and easy viewing on your mobile device 25 Downloading Samsu...

Page 197: ...e transmission speed may differ ThisfeatureisavailableonlyforthemodelwithaNFCtag see Machineoverview on page 16 Usingacoverorabatteryotherthantheonesthatcamewiththe mobile device or a metal cover sticker can block NFC IfNFCdeviceskeepfailingtocommunicate removeandreinstallthebatteryfromthe mobile device then try again 27 Requirements NFC and Wi Fi Direct enabled Samsung Mobile Print app installed ...

Page 198: ...s OK Follow the instruction on the app screen to update the PIN number If your do not have Samsung Mobile Print app installed on your mobile devices it automatically connects to Samsung Mobile Print app download page Download the app and try again 3 Select print mode 4 Select the content you want to print If necessary change the print option by pressing the 5 Tag the NFC tag on your mobile device ...

Page 199: ...as Internet Explorer Safari or Firefox and enter your machine s new IP address in the browser window For example 3 Click Login in the upper right of the SyncThru Web Service website 4 Type in the ID and Password then click Login Type in the below default ID and password We recommend you to change the default password for security reasons ID admin Password sec00000 5 When the SyncThru Web Service w...

Page 200: ... your email photo web page or document you want to print 2 Touch the action icon 3 Select your printer driver name and option menu to set up 4 Touch Print button Print it out Cancelling print job To cancel the printing job or view the print summary click the print center icon in multitasking area You can click cancel in the print center ...

Page 201: ...bout Google Cloud Print 31 Registering your Google account to the printer Registering from Samsung Mobile Print app In order to use this feature Samsung Mobile Print app needs to be installed on your cell phone 1 Open Samsung Mobile Print app from your mobile device 2 Select device setting 3 Select Google Cloud Print 4 Enter your printer s name and description If the network environment of your pr...

Page 202: ...ault ID and Password We recommend you to change the default password for security reasons ID admin Password sec00000 If the network environment is using a proxy server you need to configure the proxy s IP and port number from Settings Network Settings Google Cloud Print Proxy Setting Contact your network service provider or network administrator for more information 7 When the SyncThru Web Service...

Page 203: ...roxy Setting Contact your network service provider or network administrator for more information 5 Click Register Confirm your printer in pop up window 6 Click Finish Now your printer is registered with Google Cloud Print service Registering from the Chrome Browser Make sure the printer machine is turned on and connected to a wired or wireless network that has access to the Internet You should cre...

Page 204: ...p window appears If you set the browser to block pop ups the confirmation window will not appear Allow the site to show pop ups 10 Click Finish printer registration 11 Click Manage your printers Now your printer is registered with Google Cloud Print service Google Cloud Print ready devices will appear in the list 33 Printing with Google Cloud Print The printing procedure varies depending on the ap...

Page 205: ...he Cloud Print button 6 Set the printing options if you want 7 Tap Click here to Print Printing from the Chrome browser The following steps are an example of using the Chrome browser 1 Run Chrome 2 Open the document or email that you want to print 3 Click the wrench icon in the browser s top right corner 4 Click Print A new tab for printing appears 5 Select Print with Google Cloud Print 6 Click th...

Page 206: ...he current status of your machine and the method of setting for advanced machine setup Before you begin reading a chapter 207 Information 208 Layout 209 Paper 211 Graphic 212 System Setup 213 Emulation 217 Image Mgr 218 Network 219 Direct USB 221 Job Manage 222 ...

Page 207: ...ps for using this chapter The control panel provides access to various menus to set up the machine or use the machine s functions These menus can be accessed by pressing Menu Some menus may not appear on the display depending on options or models If so it is not applicable to your machine For models that do not have the Menu on the control panel this feature is not applicable see Control panel ove...

Page 208: ...f this machine Configuration Prints a report on the machine s overall configuration Supplies Info Prints supplies information page Demo Page Prints the demo page to check whether your machine is printing properly or not PCL Font List Prints the PCL font list PS Font List Prints the PS font list Usage Counter Prints a usage page The usage page contains the total number of pages printed Account This...

Page 209: ... both sides of the paper side A s margin closest to the binding will be the same as side B s margin closest to the binding Likewise the sides margins farthest from the binding will be the same MP Tray Sets the paper margins in multi purpose tray Simplex Sets the margin for one sided printing Duplex Sets the margins for double sided printing Manual Feeder Sets the paper margins in manual feeder tra...

Page 210: ...Layout 210 3 Useful Setting Menus Duplex To print on both sides of the paper choose the binding edge Off Disables this option Long Edge Short Edge Item Description ...

Page 211: ...the menu options Press Menu Paper on the control panel Item Description Copies Selects the number of copies MP Tray Tray x Paper Size Selects the default paper size Paper Type Selects the paper type currently loaded in the tray Paper Source Sets the default paper tray to use Auto You can set the machine to automatically to the tray with the same sized paper when the tray in use is empty ...

Page 212: ...ts printed per inch dpi The higher the setting the sharper printed characters and graphics Clear Text Prints text darker than on a normal document Edge Enhance It allows user to enhance sharpness of text and graphics for improving readability Trapping It reduces the white gap caused by misalignment of color channels in color printing mode Also black text will be overprinted on other colors Screen ...

Page 213: ...n wake up the machine from the power saving mode with the following actions Pressing any button on the control panel Loading paper in a tray Opening or closing the front cover Pulling a tray out or pushing a tray in If the machine does not have the touch screen you can wake up the machine from the power saving mode by pressing any button on the control panel regardless of this option s setting Job...

Page 214: ...t detects the paper does not match For example if both tray 1 and tray 2 are filled with the same size paper the machine automatically prints from tray 2 after the tray 1 runs out of paper This option does not appear if you selected Auto for Paper Source from printer driver Item Description Paper Substit Automatically substitutes the printer driver s paper size to prevent the paper mismatch betwee...

Page 215: ... the machine to use this function to let print outs stacked firmly But using this function will make the print speed slow Ram Disk Enables disables RAM disk to manage jobs Item Description Eco Setup Allows you to save print resources and enables eco friendly printing see Eco printing on page 47 Default Mode Select whether to turn the Eco mode on or off On Force Sets the Eco mode on If a user wants...

Page 216: ... in Auto Power Off On Timeout To turn the machine on again press the Power button on the control panel make sure the main power switch is on If you run the printer driver or Samsung Easy Printer Manager the time automatically extends While the machine is connected to the network or working on a print job Auto Power Off feature doesn t work Item Description ...

Page 217: ...f so it is not applicable to your machine see Menu overview on page 27 To change the menu options Press Menu Emulation on the control panel Item Description Emulation Type The machine language defines how the computer communicates with the machine Setup Sets the detailed settings for the selected emulation type ...

Page 218: ...feature enhances the colored image sharper and clearer whichmeansthemachineprintsthecoloredimageon the paper more like the one in the monitor If you have moved the machine it is strongly recommended to operate this menu manually Tone Adjust Default The machine automatically calibrate the toner density of machine for the best possible color print quality If you select Off the machine is calibrated ...

Page 219: ...If you are not sure leave as is or consult the network administrator TCP IP IPv6 Selects this option to use the network environment through IPv6 see IPv6 configuration on page 150 Ethernet Speed Configure the network transmission speed Turn the power off and on after you change this option 802 1x You can selects the user authentication for network communication For detailed information consult the...

Page 220: ... network SNTP You can set SNTP Simple Network Time Protocol settings SNTP synchronizes the clocks of the computer systems through the Internet NTP so there would not be a time difference when exchanging data Option Description UPnP SSDP You can set UPnP SSDP protocol Turn the power off and on after you change this option MDNS You can set mDNS Multicast Domain Name System settings SetIP You can set...

Page 221: ...device into the USB memory port on your machine To change the menu options Press Menu DirectUSB on the control panel see Using USB memory device on page 50 Item Description USB Print You can directly print files stored on a USB memory device File Manage You can delete image files stored on a USB memory device one by one or all at once by reformatting the device Check Space You can check the amount...

Page 222: ... the menu options Press Menu Job Manage on the control panel Item Description Active Job Shows the print job lists that are waiting to be printed Secured Job Shows the print job lists that are secured on the disk Stored Job Shows the print job lists that are stored on the disk File Policy If the memory already has the same name when you entered a new file name you can rename or overwrite it ...

Page 223: ...ring various characters 225 Printing features 226 Using Direct Printing Utility 237 Mac printing 239 Linux printing 241 Using optional device features 245 The procedures in this chapter are mainly based on Windows 7 It may be necessary to press OK to navigate to lower level menus for some models ...

Page 224: ...u can set the altitude value from Device Settings in Samsung Easy Printer Manager program For Windows and Mac users you set from Samsung Easy Printer Manager Switch to advanced mode Device Settings see Device Settings on page 258 If your machine is connected to the network you can set the altitude via SyncThru Web Service see Using SyncThru Web Service on page 252 You can also set the altitude in ...

Page 225: ...numbers on page 225 You can enter a space by pressing 1 twice To delete the last digit or character press the arrow button 2 Keypad letters and numbers Special character sets may differ from your machine depending on its options or the models Some of the follow key values may not appear depending on the job you are doing Key Assigned numbers letters or characters 1 1 2 A B C a b c 2 3 D E F d e f ...

Page 226: ...ight click on your machine 4 For Windows XP Server 2003 Server 2008 Vista select Printing Preferences For Windows 7 8 or Windows Server 2008 R2 from context menus select Printing preferences If Printing preferences has a you can select other printer drivers connected to the selected printer 5 Change the settings on each tab 6 Click OK If you want to change the settings for each print job change it...

Page 227: ...stall optional memory when an XPS job does not print because the printer is out of memory For models that provide XPS driver from the Samsung website http www samsung com find your product Support or downloads Printing to a file PRN You will sometimes need to save the print data as a file 1 Check the Print to file box in the Print window 2 Click Print 3 Type in the destination path and the file na...

Page 228: ...w may differ depending on the machine in use Some menus may not appear on the display depending on options or models If so it is not applicable to your machine Select the Help menu or click the button from the window or press F1 on your keyboard and click on any option you want to know about see Using help on page 46 Item Description Multiple Pages per Side Selects the number of pages to print on ...

Page 229: ...sheets together Booklet Printinga Prints your document on both sides of a sheet of paper and arranges the pages so that the paper can be folded in half after printing to produce a booklet If you want to make a booklet you need to print on Letter Legal A4 US Folio or Oficio sized print media The Booklet Printing option is not available for all paper sizes Select the available paper Size option unde...

Page 230: ...o or Oficio sized paper If your machine does not have a duplex unit you should complete the printing job manually The machine prints every other page of the document first After that a message appears on your computer Skip Blank Pages feature does not work when you select the duplex option We recommend not to print on both sides of the special media such as labels envelopes or thick paper It may c...

Page 231: ...el of the machine None Disables this feature Long Edge This option is the conventional layout used in bookbinding Short Edge This option is the conventional layout used in calendars Reverse Double Sided Printing Check this option to reverse the print order when duplex printing This option is not available when you use Double sided Printing Manual Paper Options Changes the size of a document to app...

Page 232: ...eview window Watermark Editing a watermark a To change the print settings from your software application access Printing Preferences b Click the Advanced tab select Edit from the Watermark drop down list The Edit Watermarks window appears c Select the watermark you want to edit from the Current Watermarks list and change the watermark message and options d Click Update to save the changes e Click ...

Page 233: ...t create a new page overlay containing your logo or image The overlay document size must be the same as the document you print with the overlay Do not create an overlay with a watermark The resolution of the overlay document must be the same as that of the document you will print with the overlay Overlaya Creating a new page overlay a To save the document as an overlay access Printing Preferences ...

Page 234: ...verlay List box d If necessary check Confirm Page Overlay When Printing box If this box is checked a message window appears each time you submit a document for printing asking you to confirm printing an overlay on your document If this box is not checked and an overlay has been selected the overlay automatically prints with your document e Click OK or Print until you exit the Print window Overlaya...

Page 235: ... printing confidential documents You need to enter a password to print Store Select this setting to save a document in the mass storage device HDD without printing Store and Print This mode is used when printing and storing document at the same time Spool This option can be useful when handling large amounts of data If you select this setting the printer spools the document into the mass storage d...

Page 236: ... job Group permission If you check this option only groups with group permission can start a print job Click the question mark from the upper right corner of the window and click on any option you want to know about Administrators can enable job accounting and configure permissions in the control panel or SyncThru Web Admin Service a This option is not available when you use XPS driver Item Descri...

Page 237: ...ing restriction feature and retry printing You cannot print PDF files that are restricted by a password Deactivate the password feature and retry printing Whether or not a PDF file can be printed using the Direct Printing Utility program depends on how the PDF file was created The Direct Printing Utility program supports PDF version 1 7 and below For higher versions you must open the file to print...

Page 238: ...ht click menu 1 Right click on the PDF file to print and select Direct Printing The Direct Printing Utility window appears with the PDF file is added 2 Select the machine to use 3 Customize the machine settings 4 Click Print The selected PDF file is sent to the machine ...

Page 239: ...ing printer settings You can use advanced printing features when using your machine Open an application and select Print from the File menu The machine name which appears in the printer properties window may differ depending on the machine in use Except for the name the composition of the printer properties window is similar to the following 11 Printing multiple pages on one sheet You can print mo...

Page 240: ...lendars 1 From your Mac application select Print from the File menu 2 Select Layout from the drop down list under Orientation 3 Select a binding orientation from the Two Sided option 4 Select the other options to use 5 Click Print and the machine prints on both sides of the paper If you print more than 2 copies the first copy and the second copy might print on the same sheet of paper Avoid printin...

Page 241: ...k Apply 4 Open the File menu and click Print 5 Select your machine to print 6 Choose the number of copies and indicate which pages to print 7 Change other printing options in each tab if necessary 8 Click Print Automatic manual duplex printing may not be available depending on models You can alternatively use the lp or lpr printing system or other applications for odd even printing 15 Printing fil...

Page 242: ...options or connection type with Printing utility supplied by o s 1 Launch Printing utility Go to System Administration Printing menu or execute system config printer command in Terminal program 2 Select your printer and double click it 3 Change default printing options or connection type 4 Click Apply button ...

Page 243: ...many copies are needed in Number of Copies To take advantage of the printer features provided by your printer driver press Properties 5 Press OK to start the print job 18 Changing the machine settings The UNIX printer driver Print Job Manager in which the user can select various print options in printer Properties The following hot keys may also be used H for Help O for OK A for Apply and C for Ca...

Page 244: ...resolution or image position of your document Text tab Set the character margin line space or the columns of the actual print output Margins tab Use Margins Set the margins for the document By default margins are not enabled The user can change the margin settings by changing the values in the respective fields Set by default these values depend on the page size selected Unit Change the units to p...

Page 245: ...rinter features on page 228 20 From the control panel If your machine has optional mass storage device HDD or ram disk you can use these features from the Menu button System Setup Job Manage Some menus may not appear on the display depending on options or models If so it is not applicable to your machine Active Job All of the print jobs waiting to be printed are listed in the active job queue in t...

Page 246: ...ull use of your machine Accessing management tools 247 Easy Capture Manager 248 Samsung AnyWeb Print 249 Samsung Easy Color Manager 250 Easy Eco Driver 251 Using SyncThru Web Service 252 Using Samsung Easy Printer Manager 256 Using Samsung Printer Status 259 Using Samsung Printer Experience 261 ...

Page 247: ... 8 from Charms select Search Apps 3 Find Samsung Printers 4 Under Samsung Printers you can see installed management tools 5 Click the management tool you want to use After installing the driver for some management tools you can access them directly from the Start screen by clicking on the corresponding tile For Windows 8 after installing the driver for some management tools you can access them dir...

Page 248: ...nding on model or optional goods see Software on page 7 Available for Windows OS users only see Software on page 7 Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key on the keyboard Now you can easily print your captured screen as captured or edited ...

Page 249: ... 7 Available for Windows and Mac OS users only see Software on page 7 This tool helps you screen capture preview scrap and print Windows Internet Explorer pages more easily than when you use an ordinary program Download the software from the Samsung website then unpack and install it http www samsung com find your product Support or Downloads ...

Page 250: ...a profile and can be used from the driver or from inside of the machine This feature may not be available depending on model or optional goods see Software on page 7 Available for Windows and Mac OS users only see Software on page 7 Helps Samsung color laser printer users to adjust color as they like Download the software from the Samsung website then unpack and install it http www samsung com fin...

Page 251: ...ings as a preset How to use 1 Open a document to print 2 Open printing preference window see Opening printing preferences on page 45 3 From the Favorites tab select Eco Printing Preview 4 Click OK Print in the window A preview window appears 5 Select the options you want to apply to the document You can see the preview of the applied features 6 Click Print If you want to run Easy Eco Driver every ...

Page 252: ...f your printer http xxx xxx xxx xxx in the address field and press the Enter key or click Go 2 Your machine s embedded website opens Logging into SyncThru Web Service Before configuring options in SyncThru Web Service you need to log in as an administrator You can still use SyncThru Web Service without logging in but you won t have access to Settings tab and Security tab 1 Click Login on the upper...

Page 253: ... mail address and font reports Settings tab This tab allows you to set configurations provided by your machine and network You need to log in as an administrator to view this tab Machine Settings tab Sets options provided by your machine Network Settings tab Shows options for the network environment Sets options such as TCP IP and network protocols Security tab This tab allows you to set system an...

Page 254: ...mation such as IP address host name e mail address and SMTP server information the machine status toner cartridge shortage or machine error will be sent to a certain person s e mail automatically This option may be used more frequently by a machine administrator Some menus may not appear in the display depending on options or models If so it is not applicable to your machine 1 Start a web browser ...

Page 255: ...tion Some menus may not appear in the display depending on options or models If so it is not applicable to your machine 1 Start a web browser such as Internet Explorer from Windows Enter the machine IP address http xxx xxx xxx xxx in the address field and press the Enter key or click Go 2 Your machine s embedded website opens 3 From the Security tab select System Security System Administrator 4 En...

Page 256: ... your Samsung machine Samsung Easy Printer Manager provides two different user interfaces for the user to choose from the basic user interface and the advanced user interface Switching between the two interfaces is easy just click a button 5 Understanding Samsung Easy Printer Manager To open the program For Windows Select Start Programs or All Programs Samsung Printers Samsung Easy Printer Manager...

Page 257: ...ks for changing to the advanced settings switching UI refresh preference setting summary help and about The button is used to change the user interfacetotheadvancedsettingsuserinterface see Advanced settings user interface overview on page 258 4 Quick links Displays Quick links to machine specific functions This section also includes links to applications in the advanced settings If you connect yo...

Page 258: ...tings such as machine setup paper layout emulation network and print information Alert Settings Windows only This menu includes settings related to error alerting Printer Alert Provides settings related to when alerts will be received Email Alert Provides options relating to receiving alerts via email Alert History Provides a history of device and toner related alerts Job Accounting Provides query...

Page 259: ...ng Printer Status is installed automatically when you install the machine software You can also launch Samsung Printer Status manually Go to the Printing Preferences click the Basic tab Printer Status button These icons appear on the Windows task bar Icon Mean Description Normal The machine is in ready mode and experiencing no errors or warnings Warning The machine is in a state where an error mig...

Page 260: ...rt related settings 3 Order Supplies You can order replacement toner cartridge s from online 4 User s Guide You can view the online User s Guide This button opens the Troubleshooting Guidewhenanerroroccurs Youcandirectly open the troubleshooting section in the user s guide 5 Close Close the window ...

Page 261: ...from the Windows Store if the machine is connected to a computer with an Internet connection 8 Understanding the Samsung Printer Experience To open the application From the Start screen select the Samsung Printer Experience tile TheSamsungPrinterExperienceinterfacecomprisesvarioususefulfeaturesas described in the following table The screenshot may differ depending on the model you are using 1 Prin...

Page 262: ...rror occurs You can directly open the troubleshooting section in the user s guide 3 Order Supplies Click on this button to order replacement toner cartridges online You need to be connected to the Internet to use this feature 4 Visit Samsung Links to Samsung printer website You need to be connected to the Internet to use this feature 5 Printer Settings You can configure various machine settings su...

Page 263: ...Printer 3 Select the printer you want to delete 4 Click Yes You can see that the selected printer is removed from the screen 10 Printing from Windows 8 This section explains common printing tasks from the Start screen Basic printing 1 Open the document to print 2 From the Charms select Devices 3 Select your printer from the list 4 Select the printer settings such as the number of copies and orient...

Page 264: ... this window by simply double clicking the machine icon in the Windows task bar You can also cancel the current job by pressing Cancel or Stop Clear button on the control panel Opening more settings The screen may appear somewhat different depending on the model or options You can set up more printing parameters 1 Open the document you want to print 2 From the Charms select Devices 3 Select your p...

Page 265: ...ting settings such as copies orientation and document type Eco settings This option allows you to choose multiple pages per side to save media Advanced tab Paper settings This option allows you to set the basic paper handling specifications Layout settings This option allows you to set the various ways to layout your documents ...

Page 266: ...inting confidential documents You need to enter a password to print using it Using the sharing feature Samsung Printer Experience allows you to print from other applications installed on the computer using the sharing feature This feature is only available for printing jpeg bmp tiff gif and png file formats 1 Select the content you want to print from other application 2 From the Charms select Shar...

Page 267: ...ick scanning 1 Place a single document face down on the document glass or load the documents face up into the document feeder 2 Click the Samsung Printer Experience tile on the Start screen 3 Click Scan 4 Set up the scanning parameters such as image type document size and resolution 5 Click Prescan to check the image 6 Adjust the prescanned image with scanning operation functions such as rotate an...

Page 268: ...69 Power and cable connecting problems 270 Printing problems 271 Printing quality problems 275 Operating system problems 283 For errors that occur during the wireless software installation and settings refer to the troubleshooting section in the wireless setting chapter see Troubleshooting for wireless network on page 192 ...

Page 269: ...ons from inside the machine Paper has not been loaded correctly Remove paper from the tray and reload it correctly There is too much paper in the tray Remove excess paper from the tray The paper is too thick Use only paper that meets the specifications required by the machine The paper keeps jamming There is too much paper in the tray Remove excess paper from the tray If you are printing on specia...

Page 270: ...roblems Condition Suggested solutions The machine is not receiving power or the connection cable between the computer and the machine is not connected properly Connect the machine to the electricity supply first If the machine has a Power button on the control press it Disconnect the machine s cable and reconnect it ...

Page 271: ...l the toner cartridge see Replacing the toner cartridge on page 63 Make sure the protect cover and sheets are removed from the toner cartridge see Replacing the toner cartridge on page 63 If a system error occurs contact your service representative Theconnection cablebetweenthecomputerand the machine is not connected properly Disconnect the machine cable and reconnect it see Rear view on page 19 T...

Page 272: ...inting preferences on page 45 Select the correct paper source See the printer driver help screen see Using help on page 46 A print job is extremely slow The job may be very complex Reduce the complexity of the page or try adjusting the print quality settings Half the page is blank The page orientation setting may be incorrect Change the page orientation in your application see Opening printing pre...

Page 273: ...t contain blank pages Some parts such as the controller or the board may be defective Contact a service representative The machine does not print PDF files correctly Some parts of graphics text or illustrations are missing Incompatibility between the PDF file and the Acrobat products Printing the PDF file as an image may enable the file to print Turn on Print As Image from the Acrobat printing opt...

Page 274: ...paper size in the Custom in Paper tab in Printing Preferences see Opening printing preferences on page 45 The printed billing paper is curled The paper type setting does not match Change the printer option and try again Go to Printing Preferences click Paper tab and set type to Thin see Opening printing preferences on page 45 Condition Possible cause Suggested solutions ...

Page 275: ...oner save mode is on Adjust the print resolution and turn the toner save mode off See the help screen of the printer driver A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning Clean the inside of your machine see Cleaning the machine on page 75 The surface of the LSU part inside the machine may be dirty Clean the inside of your machine see Cleaning the ma...

Page 276: ... some areas to reject toner Try a different kind or brand of paper Change the printer option and try again Go to Printing Preferences click the Paper tab and set type to Thick see Opening printing preferences on page 45 If these steps do not correct the problem contact a service representative White Spots If white spots appear on the page The paper is too rough and a lot of dirt from paper falls t...

Page 277: ...oblem contact a service representative Black or color background If the amount of background shading becomes unacceptable Change to a lighter weight paper Check the environmental conditions very dry conditions or a high level of humidity higher than 80 RH can increase the amount of background shading Remove the old toner cartridge and install a new one see Replacing the toner cartridge on page 63 ...

Page 278: ...pping seams on the reverse side Printing on seams can cause problems Or select Thick from the Printing Preferences window see Opening printing preferences on page 45 If background scatter covers the entire surface area of a printed page adjust the print resolution through your software application or in Printing Preferences see Opening printing preferences on page 45 Ensure the correct paper type ...

Page 279: ...roperly Check the paper type and quality Ensure that the guides are not too tight or too loose against the paper stack Curl or wave Ensure that the paper is loaded properly Check the paper type and quality Both high temperature and humidity can cause paper curl Turn the stack of paper over in the tray Also try rotating the paper 180 in the tray Condition Suggested solutions A a B b C A a B b C A a...

Page 280: ... are dirty Check for leaking toner Clean the inside of the machine see Cleaning the machine on page 75 Solid color or black pages The toner cartridge may not be installed properly Remove the cartridge and reinsert it The toner cartridge may be defective Remove the toner cartridge and install a new one see Replacing the toner cartridge on page 63 The machine may require repairing Contact a service ...

Page 281: ...eas within parts of characters that should be solid black You may be printing on the wrong surface of the paper Remove the paper and turn it around The paper may not meet paper specifications Horizontal stripes If horizontally aligned black streaks or smears appear The toner cartridge may be installed improperly Remove the cartridge and reinsert it The toner cartridge may be defective Remove the t...

Page 282: ...Preferences click the Paper tab and set type to Thin see Opening printing preferences on page 45 An unknown image repetitively appears on a few sheets Loose toner Light print or contamination occurs Your machine is probably being used at an altitude of 1 000 m 3 281 ft or above The high altitude may affect the print quality such as loose toner or light imaging Change the altitude setting for your ...

Page 283: ... Print A printer timeout error occurred message appear These messages may appear during printing Just keep waiting until the machine finishes printing If the message appears in ready mode or after printing has completed check the connection and or whether an error has occurred Samsung Printer Experience is not shown when you click more settings Samsung Printer Experience is not installed Download ...

Page 284: ... may enable the file to print Turn on Print As Image from the Acrobat printing options It will take longer to print when you print a PDF file as an image Some letters are not displayed normally during cover page printing Mac OS cannot create the font while printing the cover page The English alphabet and numbers are displayed normally on the cover page When printing a document in Mac with Acrobat ...

Page 285: ...e collate option As workaround set the default value of collate option to False using the system s printing utility execute system config printer in the Terminal program Printing always works with duplex This duplex issue was in Ubuntu 9 10 CUPS package Update CUPS version to 1 4 1 5ubuntu2 2 Printer is not added through system s printing utility The problem occurs on Debian 7 due to the defect in...

Page 286: ...the complexity of the page or install more memory A PostScript error page prints The print job may not be PostScript Make sure that the print job is a PostScript job Check to see whether the software application expected a setup or PostScript header file to be sent to the machine The optional tray is not selected in the driver The printer driver has not been configured to recognize the optional tr...

Page 287: ...g com ae_ar Arabic BELARUS 810 800 500 55 500 www samsung com BELGIUM 02 201 24 18 www samsung com be Dutch www samsung com be_fr French BOLIVIA 800 10 7260 www samsung com BOSNIA 051 133 1999 www samsung com BOTSWANA 8007260000 www samsung com BRAZIL 0800 124 421 Demais cidades e regiões 4004 0000 Capitais e grandes centros www samsung com br BULGARIA 07001 33 11 share cost tariff www samsung com...

Page 288: ...m ECUADOR 1 800 10 7267 www samsung com latin Spanish www samsung com latin_en English EGYPT 08000 726786 www samsung com Country Region Customer Care Center Website EIRE 0818 717100 www samsung com EL SALVADOR 800 6225 www samsung com latin Spanish www samsung com latin_en English ESTONIA 800 7267 www samsung com ee FINLAND 030 6227 515 www samsung com FRANCE 01 48 63 00 00 www samsung com fr GER...

Page 289: ...om in INDONESIA 0800 112 8888 TollFree 021 5699 7777 www samsung com id Country Region Customer Care Center Website IRAN 021 8255 www samsung com ITALIA 800 SAMSUNG 726 7864 HHP 800 Msamsung 800 67267864 www samsung com JAMAICA 1 800 234 7267 www samsung com JAPAN 0120 327 527 www samsung com JORDAN 800 22273 065777444 www samsung com Levant English KAZAKHSTAN 8 10 800 500 55 500 GSM 7799 www sams...

Page 290: ...SAMSUNG 0800 726 786 www samsung com nz NICARAGUA 00 1800 5077267 www samsung com latin Spanish www samsung com latin_en English NORWAY 815 56 480 www samsung com Country Region Customer Care Center Website OMAN 800 SAMSUNG 726 7864 www samsung com ae English www samsung com ae_ar Arabic PAKISTAN 0800 Samsung 72678 www samsung com pk PANAMA 800 7267 www samsung com latin Spanish www samsung com la...

Page 291: ...800 00 0077 www samsung com Country Region Customer Care Center Website SAUDI ARABIA 9200 21230 www samsung com sa Arabic SENEGAL 8 800 555 55 55 www samsung com africa_fr SERBIA 011 321 6899 www samsung com rs SINGAPORE 1800 SAMSUNG 726 7864 www samsung com sg SLOVAKIA 0800 SAMSUNG 0800 726 786 www samsung com SOUTH AFRICA 0860 SAMSUNG 726 7864 www samsung com SPAIN 902 1 SAMSUNG 902172 678 www s...

Page 292: ...com U S A 1 800 SAMSUNG 726 7864 www samsung com us U S A Mobile Phones HHP 1 888 987 HELP 4357 www samsung com UGANDA 0800 300 300 www samsung com UKRAINE 0 800 502 000 www samsung com ua Ukrainian www samsung com ua_ru Russian URUGUAY 000 405 437 33 www samsung com UZBEKISTAN 8 10 800 500 55 500 www samsung com Country Region Customer Care Center Website VENEZUELA 0 800 100 5303 www samsung com ...

Page 293: ...orks WLAN and acts as a central transmitter and receiver of WLAN radio signals ADF An Automatic Document Feeder ADF is a scanning unit that will automatically feedanoriginalsheetofpapersothatthemachinecanscansomeamountofthe paper at once AppleTalk AppleTalk is a proprietary suite of protocols developed by Apple Inc for computer networking It was included in the original Mac 1984 and is now depreca...

Page 294: ...at typically vertical area where control or monitoring instruments are displayed They are typically found in front of the machine Coverage It is the printing term used for a toner usage measurement on printing For example 5 coveragemeansthatanA4sidedpaperhasabout 5 imageortext on it So if the paper or original has complicated images or lots of text on it the coverage will be higher and at the same...

Page 295: ...runs back and forth on the page and prints by impact striking an ink soaked cloth ribbon against the paper much like a typewriter DPI Dots Per Inch DPI is a measurement of resolution that is used for scanning and printing Generally higher DPI results in a higher resolution more visible detail in the image and a larger file size DRPD Distinctive Ring Pattern Detection Distinctive Ring is a telephon...

Page 296: ... control MAC data link layer of the OSI model Ethernet is mostlystandardizedasIEEE 802 3 It has become the most widespread LAN technology in use during the 1990s to the present EtherTalk A suite of protocols developed by Apple Computer for computer networking It was included in the original Mac 1984 and is now deprecated by Apple in favor of TCP IP networking FDI Foreign Device Interface FDI is a ...

Page 297: ...dly rotating platters with magnetic surfaces IEEE The Institute of Electrical and Electronics Engineers IEEE is an international non profit professional organization for the advancement of technology related to electricity IEEE 1284 The 1284 parallel port standard was developed by the Institute of Electrical and Electronics Engineers IEEE The term 1284 B refers to a specific connector type on the ...

Page 298: ...nce exceeds that of TCP IP on a LAN ISO The International Organization for Standardization ISO is an international standard setting body composed of representatives from national standards bodies It produces world wide industrial and commercial standards ITU T The International Telecommunication Union is an international organization established to standardize and regulate international radio and ...

Page 299: ...ing functionality in one physical body so as to have a printer a copier a fax a scanner and etc MH Modified Huffman MH is a compression method for decreasing the amount of data that needs to be transmitted between the fax machines to transfer the image recommended by ITU T T 4 MH is a codebook based run length encoding scheme optimized to efficiently compress white space As most faxes consist most...

Page 300: ...s but which is not itself copied or derived from something else OSI Open Systems Interconnection OSI is a model developed by the International Organization for Standardization ISO for communications OSI offers a standard modular approach to network design that divides the required set of complexfunctionsintomanageable self contained functionallayers Thelayers are from top to bottom Application Pre...

Page 301: ...to interact with the device driver using standard input output system calls which simplifies many tasks Protocol A convention or standard that controls or enables the connection communication and data transfer between two computing endpoints PS See PostScript PSTN The Public Switched Telephone Network PSTN is the network of the world s public circuit switched telephone networks which on industrial...

Page 302: ...ddress and which part is the host address TCP IP The Transmission Control Protocol TCP and the Internet Protocol IP the set of communications protocols that implement the protocol stack on which the Internet and most commercial networks run TCR Transmission Confirmation Report TCR provides details of each transmission such as job status transmission result and number of pages sent This report can ...

Page 303: ...t USB is designed to concurrently connect a single computer USB port to multiple peripherals Watermark A watermark is a recognizable image or pattern in paper that appears lighter when viewed by transmitted light Watermarks were first introduced in Bologna Italy in 1282 they have been used by papermakers to identify their product and also on postage stamps currency and other government documents t...

Page 304: ...vanced security WPS The Wi Fi Protected Setup WPS is a standard for establishing a wireless home network If your wireless access point supports WPS you can configure the wireless network connection easily without a computer XPS XML Paper Specification XPS is a specification for a Page Description Language PDL and a new document format which has benefits for portable document and electronic documen...

Page 305: ...ver installation Unix 147 E eco printing 47 entering character 225 error message 97 F favorites settings for printing 46 features 5 machine features 206 print media feature 106 G general icons 10 general settings 213 glossary 293 google cloud printing 201 J jam clearing paper 82 tips for avoiding paper jams 81 L layout 209 Linux common Linux problems 285 driver installation for network connected 1...

Page 306: ...nstallation Linux 146 Mac 145 UNIX 147 Windows 142 general setup 219 installing environment 115 137 IPv6 configuration 150 SetIP program 138 139 140 188 wired network setup 138 153 numeric keypad 21 n up printing Mac 239 O optional tray 57 ordering 57 output support 43 overlay printing create 233 delete 234 print 234 P paper 211 Parallel ordering 57 placing a machine adjusting the altitude 224 pos...

Page 307: ...ing 49 service contact numbers 287 SetIP program 138 188 Special features 223 specifications 104 print media 106 status 20 supplies available supplies 55 estimated toner cartridge life 60 machine information 208 73 ordering 55 replacing toner cartridge 63 SyncThru Web Service general information 252 SyncThru Web Service 252 T toner cartridge estimated life 60 handling instructions 59 non Samsung a...

Page 308: ... help 46 240 W waste toner container 67 watermark create 232 delete 232 edit 232 Windows common Windows problems 283 driver installation for network connected 142 23 25 system requirements 112 using SetIP 138 188 wireless ad hoc mode 153 Infrastructure mode 153 USB cable 160 164 168 WPS disconnecting 157 PBC mode 157 PBC 158 wireless network network cable 187 ...

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