16
Terminal Management
By following the simple guidelines below it can help get improved performance out of your terminal
and minimise the risk of any faults occurring with the machine
Do
Read the 123Send Quick Reference Guide for instructions on how to set up your terminal
Ensure you are familiar with how the terminal works before you commence trading
Only use the supplied 123Send equipment
Remember to complete your Banking Reports at the end of each day. For instructions on
how to carry this out refer to page 12 of the manual.
Keep your terminal away from liquids at all times
If you only use your terminal sporadically throughout the year then ensure you charge your
terminal at least once a month to ensure battery longevity
If your terminal is lost report it immediately to our Technical Helpdesk and your acquirer or if
stolen please contact the police immediately as well
Remember to check our website as we update it with information regarding known issue,
special offers and new products on a regular basis
Don’t
Attempt to open or carry out any DIY on your terminal as it will cause a Security Alert which
will render the terminal inoperable and you may incur additional costs to repair the terminal.
Give out your Supervisor Password to anyone outside of your company
Use if any of the wires are exposed
