11
Processing A Mail Order / Customer Not Present (CNP) Sale
TERMINAL DISPLAY
DESCRIPTION
On the
Ready
screen press the
Menu
button
once. This will bring up a list of options.
Select MAILORDER by pressing
F1
on the
keypad.
To complete a CNP Sale select
F4
on the
keypad. You will be prompted to key in the long
card number.
Using the keypad enter the long number for the
credit card. The terminal will check the card type
and display it on the screen.
Using the keypad enter the
4 digit
expiry date. If
the expiry date appears as 11/12 on the card,
then key in
1112
then press
OK
The CSC number can generally be found on the
Signature Strip and is the last
3 digits.
Key in the numbers from the CARDHOLDER’S
Postcode
(i.e. for HA7 2JE key in
72
) then press
OK
.
Key in the numbers from the CARDHOLDER’S
address
(i.e.
412
for 4A, 12 High Street) then
press
OK.
If there is no house number then
leave blank and just press
OK
.
Key in the
amount
in pence
(i.e. 1545 for
£15.45)
then press
OK
The First receipt which the terminal will print is
the
Merchant
copy, tear this off and then press
OK
to print the Customer copy
Terminal is now ready to take the next
transaction
If the terminal shows “Call Auth Centre”
Please call your acquirer. The telephone
number will be displayed on the screen.
Follow the on screen prompts.
You must only enter the Authorisation Code provided to you by the Authorisation Centre.
Failure to do so could result in the money not being paid into your account.
