9
Taking a Payment using the Magnetic Strip
If the customer’s card does not have a chip on it then you can take payments by using the Swipe
function on the terminal, which is located on the right hand side of the terminal, see page 3
TERMINAL DISPLAY
DESCRIPTION
Swipe the card towards you with the magnetic
strip facing the terminal
Enter the amount to be charged in pence
The terminal will then connect to your acquirer for
authorisation
If the transaction has been approved an
authorisation code will appear on the screen. If
the transaction has not been authorised the
terminal will display Void, Declined or Call Auth
Centre.
Once it has been authorised it will print off a
receipt for the customer to sign. You must retain
this.
Check the signature.
Press F1 for an invalid signature
Press F2 for a valid signature
If the signatures match then the terminal will print
a copy of the receipt. This must be handed to the
customer for them to retain.
Once complete the terminal will return to the
‘Ready’ screen
Please ensure that you always have your back up swipe machine, refer to your acquirer Merchant
Operating procedures on Magnetic Swipe Payments and how to process, with you in case you
experience any technical issues with your terminal that cannot be resolved by our Technical
Helpdesk in the short term.
