Saeco OTC SERIES, Service Manual

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INCANTO 06 SERVICE AND MAINTENANCE
1/2
6.1. Repair flow
Repair Flow
Proces stap Saeco no. Action
Intake 1
2
Visual inspection (transport damage) take care for pictures
Check Type/serialnumber
Log all available accessory
Diagnosis 3
4
5
6
Check product for consumer complaint (NFF contact consumer)
Opening machine
Run Diagnostic to get error codes and relevant set statistics (Saeco Service Center SSC)
Visual inspection check for loosen parts, leaking etc..
Operational tests
Repair 7
8
9
10
11
12
13
14
15
Repairing the faults encountered
Checking any modifications (view Symptom Cure, new software, etc.)
Refer Annex tabs per family
Service activities in accordance with the operating schedule
Check/Replace Waterfilter (the small filter, not the Britta filter)
Check/Replace Water tank lip seal
Check/Replace Boiler pin O ‐ ring
Clean/align Coffee grinder (Vacuum cleaner / brush)
Descale the water Circuit
Check/Replace Hot water/steam valve
Internal check / cleaning
Check/Clean/Grease Brewing unit
Operational test while the appliance is open
Check Hoses, attachments and Oetiker clamps
Check Pump for operation & noise
Check Gear motor for operation & noise
Check for leakage
Assembly
Final inspection test
Steam out before shipping out, if temperature is below 0° to prevent any demaged due to
frozen water .
No need for those families Minuto family (all platform); Incanto family new; Pico Baristo;
Gran Baristo; Intelia V2; Philips 2000 ‐ 2100; Incanto Executive; Moltio family (all
platform). Please also check for GDA_113455
Provide precise IRIS code, according dedicated code table for Coffee products. The
location code from the part you have worked on MUST be completed always with the part
reference from exploded view !
Inspection
visual
Power check
Accesoires
Consumer complaint
Do cabinet parts fit well together
Check for damages
Will the set switch on
Do the accessories match with the intake
Check the product for the consumer complaint
Coffee Basic Functional test
Dispense Make 2 * coffee. Are both amounts equal
Make e 2 cups at the same time. Are the volumes equal
Noise Is the sound normal
Crema Blow on the coffee. Does the crema come back together
Is the crema colour correct (Hazelnut)
Temperature Is the coffee temperature within spec
Grinder Is the grinder noise normal
Steam
Steam Does the steam work
Hot Water Does the hot water work
Milk (if applicable)
Cappuchino Does the cappuccinatore produce good froth
Leakage
Leakage 14 Did the product leak during the testing
15 Draining the circuit (in winter)
Cleaning
16
Clean water reservoir, bean reservoir, brew chamber and conveyor
Clean and dry brew unit, coffee bin and drip tray.
Lubricating the brewing unit with suitable grease
External cleaning
Safety check
Earth leakage, Isolation test, resistor of earth wire grounding, as requested in certain
country's (VDE, ISO)
visueel Check the mains cord for damages
Packing
18 Packing
Check completeness (accessories) according income log
19 Neatly pack the product
Documentation NFF letter
Descaling instruction with changed procedure (S/C)
Other instructions according S/C
Repair report Is there an answer to ALL consumer questions/complaints (see complaint)
add set statistic and give, if needed clear instruction towards consumer
Is it indicated which documents are added
Are there tips how to prevent issues