TradeCare BV guarantees that the product supplied will work as intended, according to the conditions given
in this warranty.
Name:
Purchase
date:
Address:
Model/type:
Post code / Town:
Purchased from:
Telephone number:
Frame number:
W
ARRANTY customer
In order for the warranty to be valid, please register on our website to use the warranty, within two weeks of purchase www.fi etsservicnederland.nl. Save the
purchase receipt yourself ot he bicycle/fi tness.
Store this section carefully, together with the purchase receipt. This warranty is only valid if you have register on our website, within two weeks of purchase
www.fi etsservicnederland.nl. This section must be completed and provided together with the original purchase receipt in the event of repairs being necessary.
Your service request can be made via:
777
777
777
Internet
http://www.fi etsservicenederland.nl/service.html
777
.,
Servicetelephone
+31 (0)570 - 606 939
777
E-mail*:
info@fi etsservicenederland.nl
Available from Monday to Friday From 9.00 to 12.30 hours
777
Fax*:
+31 (0)570 - 677 014
777
Postadres:
TradeCare
International
Solingenstraat
49
7421 ZR Deventer, The Netherlands
* Please mention name, address, phone/mobielphone, model/type, bought from, problem description, evt. with reference to relevant part.
Supplementary conditions of guarantee.
Article 1 Guarantee conditions
1.1. TRADECARE International B.V. guarantees that all
Products to which this guarantee certifi cate is related are
free from faults in the design and/or material, in accordance
with the provisions of these terms and conditions.
1.2 TRADECARE International B.V. will issue a guarantee
to the fi rst owner of the Products. With each subsequent
owner, the guarantee issued to the fi rst owner will lapse.
Each owner, with the exception of the fi rst owner, will have
to recover any damage from the seller of the bicycle. The
guarantee is not transferable.
1.3 The period of validity of the guarantee, as well as the
expiration of the guarantee, is set out in the following
articles.
Article 2 Validity of the guarantee
2.1 The guarantees issued by TRADECARE International B.V.
are valid for the following periods for the following parts of
the bicycle:
a. Frame 5 years (not applicable to fi tness equipment)
b. Other parts: 2 years.
2.2 No guarantee will be issued for parts that are liable
to wear, unless there are any faults in the design and/or
material. This will include, inter alia, tubes, tyres, chains,
chain rings, free wheel, brake pads, sprocket wheel, cables,
light fi ttings, handle bars, etc.
Article 3 Guarantee exclusions
3.1 The guarantee will explicitly not be valid in the following
cases:
a. If the damage is caused by wear, incorrect assembly
and assembly of non-original parts, as well as any omitted
necessary maintenance and faulty settings of parts of the
bicycle / fi tness equipment;
b. If the damage is caused by accidents, misuse, destruction,
incorrect or insuffi cient maintenance and the incorrect
following of instructions from the user manual, as well as the
late or unprofessional replacement of parts of the bicycle or
fi tness equipment;
c. If the damage is caused by abnormal use, which will
include, in any event: use on a competitive level, stunts,
jumping, transport of heavy loads, commercial purposes,
bicycle hire or any other activities which, in the opinion
of TRADECARE International B.V., are equal to the
aforementioned situations and cases;
d. If the bicycle / the fi tness equipment has not been
maintained in accordance with the instructions for use of the
accompanying manual;
e. If the damage is caused by climatological infl uences, such
as weather-staining of the paintwork and rust formation;
3.2 The costs of transport and (dis-)assembly of the bicycle
from and to TRADECARE International B.V. are not covered
by the guarantee and will be at the bicycle owner’s expense.
This also applies to any shipping and labour costs arising
from the guarantee claim.
Article 4 Parts covered by guarantee
4.1 Whilst the guarantee is valid, the parts covered by these
guarantee conditions, of which Fiets Service Nederland
has established that they have a fault in the design and/or
material, will be repaired or, if necessary, replaced, or will
be reimbursed. Fiets Service Nederland will decide, at its sole
discretion, whether the parts will be repaired, replaced or
reimbursed.
4.2 If a certain part of the bicycle / fi tness equipment is
covered by the guarantee, the part will be replaced by an
original part or, if unavailable, by an alternative part that is
at least equivalent. New parts may differ from original parts.
Article 5 Submission of the claim
5.1 Claims under these guarantee conditions must be
submitted through Fiets Service Nederland. Fiets Service
Nederland will decide, in consultation with TRADECARE
International B.V., whether or not you are entitled to
claim for compensation under the guarantee. The dealer’s
assessment does not mean that your claim under these
guarantee conditions will be allowed.
5.2 Fiets Service Nederland reserves the right to decide at its
sole discretion whether or not the owner will be entitled to
claim for compensation under these guarantee conditions
5.3 The parts that are sent must be clean, whilst any parts of
the bicycle / the fi tness equipment that are not covered by
the guarantee conditions and which do not have any faults
in the design and/or material must be disassembled. When
applying for a guarantee, the owner of the bicycle / fi tness
equipment must submit the original proof of purchase to an
offi cial dealer, authorised by Fiets Service Nederland.
5.4 The parts that have a fault in the design and/or material
will not be returned to the owner after the guarantee has
been honoured.
Article 6 Liability
6.1 A guarantee claim accepted by Fiets Service Nederland
does not imply that Fiets Service Nederland accepts liability
for any damage suffered. The liability of Fiets Service
Nederland will never extend beyond that which is set down
in these guarantee conditions. Any liability on the part of
Fiets Service Nederland for indirect damage is excluded.
Article 7 Applicable law
7.1 These guarantee conditions are subject to Dutch law. If
any provision of these guarantee conditions is null and void
or annullable, it shall not affect the validity of the rest of
these guarantee conditions.
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