5-3
Troubleshooting
ADVANCED
TROUBLESHOOTING
If your system is experiencing problems and the basic troubleshooting
steps do not address your problem, use the following advanced
troubleshooting procedures or call your service representative. The
procedure for advanced troubleshooting is as follows:
1. Consider symptoms in the basic troubleshooting table.
2. Consider symptoms in the advanced troubleshooting table.
3. Run the software tests, if possible.
4. Perform the flowtube tests to see if flowtube must be removed
from the process line.
5. If the problem persists, contact your sales or service
representative.
Process Noise
In some circumstances, process conditions themselves can cause the
meter output to be unstable. The basic procedure for addressing a noisy
process situation is outlined below. Complete them in order. When the
output attains the desired stability, no further steps are required.
Noisy Conditions Basic Procedure
1. Change coil drive to 30 Hz.
2. Increase the damping.
3. Activate signal processing.
4. Consult Rosemount Sales Representative about using
a High-Signal Magnetic Flowmeter System.
TABLE 5-2. Advanced Troubleshooting–Model 8732C.
Accuracy
Symptom
Potential Cause
Corrective Action
Reading doesn’t appear to be
within rated accuracy.
Transmitter, control system, or other
receiving device not configured properly.
Check all configuration variables for the transmitter,
flowtube, communicator, and/or control system. See
Process Variables on page 4-3.
Check these other transmitter settings:
• Flowtube calibration number
• Units
• Line size
Perform a loop test to check the integrity if the circuit. See
Loop Test on page 5-4.
Electrode Coating.
Use replaceable electrodes in Model 8705.
Downsize flowtube to increase flow rate above 3 ft/s.
Periodically clean flowtube.
Air in line.
Move the flowtube to another location in the process line to
ensure that it is full under all conditions.
Flow rate is below 1 ft/s (specification
issue).
See accuracy specification for specific transmitter and
flowtube.
Auto zero was not performed when the
coil drive frequency was changed from 6
Hz to 30 Hz.
Perform the auto zero function. See Auto Zero on page
4-12.
Flowtube failure–Shorted electrode.
Perform flowtube tests C and D on page 5-5.
Flowtube failure–Shorted or open coil.
Perform flowtube tests A and B on page 5-5.
Transmitter failure.
Replace the electronics boards.
Summary of Contents for 8732C
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