Roland VersaStudio BN-20 Page 84 Master Manual Download

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Chapter 3 Maintenance

When Moving the Unit

Procedures from Preparing to Move Through Reinstalling

To move the machine, you must completely drain all ink inside the machine and secure

the print heads in place with packing materials to protect them. Attempting to move

the machine without first doing this may result in damage to internal components due

to leaking ink or damage to the heads.

Important Notes on Moving



Once the preparations for moving are complete, move the machine and fill it with ink with as little delay

as possible. Allowing the machine to stand without ink may damage the print heads.



When moving the machine, keep it at a temperature between 5 to 40˚C (41 to 104˚F) and at relative humidity

between 20 to 80% (with no condensation). Failure to do so may result in breakdown.



Handle the machine with care when moving, keeping it level (not tilted at an angle) and preventing it from

striking other objects.

Procedure



Open the Utility window.



P. 7, "How to Open the Utility Window / Exit the Utility"



In the [Opton] tab, click [Ink is being pumped

from the ink tanks].

Carry forward the work by following the instructions dis-
played on the screen.



Move as soon as possible.



Immediately reinstall the machine and fill with ink.

See "First Step Guide" and promptly fill with ink.

Summary of Contents for VersaStudio BN-20

Page 1: ...and the specifications of this product are subject to change without notice The documentation and the product have been prepared and tested as much as possible If you find any misprint or error please inform us Roland DG Corp assumes no responsibility for any direct or indirect loss or damage which may occur through use of this product regardless of any failure to perform on the part of this produ...

Page 2: ...are You have the right to acquire modify and distribute the source code for this GPL LGPL software You can obtain the GPL LGPL source code used in this product by downloading it from the following website URL http www rolanddg com gpl RolandDG Corp has licensed the MMP technology from the TPL Group ...

Page 3: ...djusting cutting 28 Accurately Adjusting the Cutting in Amount 30 Adjusting printing cutting 31 Creating Data for Cutting Printing Cutting 32 Cautionary note on making output with cutting 34 Performing Printing and Cutting Separately 35 To Perform Printing and Cutting Separately 35 Printing with Crop Marks 35 Aligning Automatically and Cutting 37 Crop Cut Adjustment 39 Using Metallic Silver Ink 40...

Page 4: ...79 Replacing the Cutter Blade 80 When Moving the Unit 82 Procedures from Preparing to Move Through Reinstalling 82 Chapter 4 Appendix 83 Read this section whenever you face a problem 84 The Machine Doesn t Run 84 Attractive Printing or Cutting is Impossible 85 Media Jam Occurs 87 Media Feed is Not Smooth 87 Print Head Stops Moving 88 Installation is impossible 89 When uninstalling the driver perfo...

Page 5: ...to Open the BN 20 Driver R Works Help 8 Usable Media 10 Four Different Output Methods 11 Important Points During Use 11 Switching Power On and Off 12 Switching the Power On 12 Switching the Power Off Sub power Off 13 Printing 14 STEP 1 Loading Media 14 STEP 2 Bidirectional Adjustment 19 STEP 3 Printing Tests and Normal Cleaning 21 STEP 4 Calibrate Sheet Feeding Amount 22 STEP 5 Starting Print Outp...

Page 6: ...l Head Cleaning Print head carriage The print heads and blade are inside this section Front cover Open the cover to load media in general use always keep the cover closed POWER key Cartridge slots Location to install ink cartridges Grit rollers These rollers feed out media toward the front of the machine Blade protector This protects the tip of the blade during cut ting Right media guide Use this ...

Page 7: ...d error messages Adjustment function Management of ink remaining amount Maintenance function P 7 How to Open the Utility Window Exit the Utility R Works Software that allows you to draw illustrations or figures to be output by the machine P 8 How to Start the R Works p 8 How to Open the BN 20 Driver R Works Help Roland VersaWorks This is a software RIP Raster Image Processor For more information s...

Page 8: ...inting Preferences Screen Procedure Click Devices and Printers or Printers and Faxes from the Start menu Right click the Roland BN 20 icon and then click Printing Preferences The BN 20 driver s Printing Preferences screen opens BN 20 Driver s Printing Preferences Screen ...

Page 9: ...ray start Utility from the Windows start menu Starting from the Windows start menu From the start menu click All Programs or Program Roland BN 20 Utility Utility starts How to Exit the Utility Right click the Utility icon in the task tray and then click End The Utility screen closes Utility is resident software Utility is resident software that is always run ning To hide the window click at the up...

Page 10: ...rks From the start menu click All Programs or Program R Works R Works How to Open the BN 20 Driver R Works Help BN 20 driver Open the BN 20 driver s Printing Preferences screen and then click Help P 6 How to Open the BN 20 Driver s Printing Preferences Screen ...

Page 11: ...oduction 9 Chapter 1 The Basics R Works Start R Works and then click Help Table of Contents from the menu P 8 How to Start the R Works From the start menu click All Programs or Program R Works R Works Help ...

Page 12: ... 150 to 170 mm 5 9 to 6 7 inch 200 to 235 mm 7 9 to 9 3 inch 287 to 322 mm 11 3 to 12 7 inch 348 to 383 mm 13 7 to 15 1 inch 393 to 429 mm 15 5 to 16 9 inch 439 to 474 mm 17 3 to 18 7 inch 487 to 515 mm 19 2 to 20 3 inch Cuttable media thickness For both roll and sheet media 0 22 mm depending on the media composition Maximum media thickness including any backing paper or release paper For both rol...

Page 13: ...formation to the printer cutting operation starts after printing finishes Crop Cut Outputtingmethodusing CropMarks toalignprintingandcuttingresult In a case such as removing the printed media and performing lamination and then reloading it and performing cutting align them using the crop marks and perform cutting Important Points During Use Use the machine periodically We recommend using the machi...

Page 14: ...ia or switch the sub power off If the same section is continuously heated there is a fire risk or media may generate toxic gas Switching the Power On Procedure Close the front cover Switch the main power on Press the POWER key When the POWER key indicator changes from flashing to steady startup is completed ...

Page 15: ...xt operate the POWER key or send print data from a computer to the machine with media loaded the machine returns to the regular mode Make sure that the main power is on at all times Never switch the main power off Continuous power on allows the automatic maintenance function to work periodically Failure to ensure automatic maintenance will result in a malfunction of the machine such as a damaged p...

Page 16: ...h a hole into themediaflange andsecureitwiththemounting pin Use one of the two media flanges The inside should be the one that fits the inner diameter of the roll media paper tube Load the roll media onto the media bar Press the media flanges into the paper tube at both ends Place the fixed media flange at the bottom so that the media feeds in a clockwise direction when looking from above You cann...

Page 17: ...f the printer while making sure the media does not become loose Move the roll media to the right so the media flange touches the right media guide Slide the left media guide and press it to the media flange Right media guide Media flange Left media guide Main unit Media feeding direction Media bar Media flange 15 Chapter 1 The Basics ...

Page 18: ... straight to keep it taut and let it pass beneath the media clamps Make sure the left media guide is pressed against the media flange Close the front cover Pull the loading lever forward Left media guide Loading lever OK NG Media clamp 16 Chapter 1 The Basics ...

Page 19: ...backward Move the left media guide to the left Move the media to the right and apply it to the right media guide Slide the left media guide and apply it to the media Left media guide Loading lever Right media guide Left media guide 17 Chapter 1 The Basics ...

Page 20: ... media straight to keep it taut and let it pass beneath the media clamps Make sure the left media guide is applied to the media Close the front cover Pull the loading lever forward OK NG Media Clamp Left media guide Loading lever 18 Chapter 1 The Basics ...

Page 21: ...lack K this machine can perform Bi directional Printing which means that the head prints when moving in both directions Bidirectional printing offers the advantage of being able to shorten output times but subtle misalignment occurs during the out bound and return passes The operation to correct these misalignments is called Bidirectional Adjustment How to Perform Bidirectional Printing Procedure ...

Page 22: ...dow Exit the Utility Click Bidirectional adjustment Click Test Print The test pattern is printed Read the on screen instructions and then enter a value in the New Value box Click Apply The value in Present Value changes to the entered value Click Close 20 Chapter 1 The Basics ...

Page 23: ...e on screen instructions and check for dot drop out Nozzle clogging occurs Proceed to Nozzles are not clogged Click Close Select Cleaning Normal and click Go Normal cleaning starts To check for nozzle clogging again Return to If the nozzle clogging is not fixed perform Normal Cleaning again For information about Medium Cleaning and Powerful Cleaning refer to page 74 Medium and Powerful Cleaning 21...

Page 24: ... the Utility Window Exit the Utility Click Calibrate Sheet Feeding Amount Click Test Print The test pattern is printed Read the on screen instructions and then enter a value in the New Value box Click Apply The value in Present Value changes to the value entered Click Close 22 Chapter 1 The Basics ...

Page 25: ...ion software Procedure Start R Works P 8 How to Start R Works Create a drawing Refer to Step 1 Create a new project and Step 2 Create the print data from Operation Procedures in the R Works Help and create a drawing P 8 How to Open the BN 20 Driver R Works Help Starting Output Refer to Step 4 Outputting from Procedure in the R Works Help Cut the media when outputting is com plete Use a commerciall...

Page 26: ...d hold down the POWER key for one second or more during output Output stops You cannot resume output from the stop point This operation does not cancel standby output data on the computer Follow the steps below to cancel data that is still on the computer 1 4 mm 5 mm Print start position Blade protector Right pinch roller Print area Media feed direction 24 Chapter 1 The Basics ...

Page 27: ...dows Vista Click Start Control Panel Hardware and Sound Printers Windows XP Click Start Printers and Faxes Double click the BN 20 icon Click Printer Cancel All Documents Depending on the computer data transfer status it may be too late to cancel output In this case you need to cancel output from the printer 25 Chapter 1 The Basics ...

Page 28: ...26 ...

Page 29: ...g 37 Crop Cut Adjustment 39 Using Metallic Silver Ink 40 Characteristics of Metallic Siver Ink and Important Notes 40 Creation of Print Data Using Metallic Color R Works 41 Creation of Print Data Using Metallic Color General Application for Drawing 43 Blend Print and Layered Print 45 Blend Print Metallic Silver CMYK 45 Layered Print Metallic Silver CMYK 50 Layered Print CMYK Metallic Silver 55 Pri...

Page 30: ...ing conditions to obtain beautiful razor sharp cut lines Making adjustments to suit the media thickness Procedure Load the media to be cut P 14 STEP1 Loading Media Open the Utility window P 7 How to Open the Utility Window Exit the Utility Click Cut Adjustment Click Test Cut Test cutting is performed ...

Page 31: ...he cut force and cut speed increase the cut times Default setting 1 Click Apply Repeat and until correctly adjusted Click Finish Assessment of cutting test results Check the cut shapes The cut shape is crooked Decrease the value of Cut Speed Peel off the circle The square also peels off Increase the value of Cut Force Some uncut areas remain Decrease the value of Cut Speed Peel off the square Ther...

Page 32: ...ote that making the amount of blade extension too small may cause the tip of the blade holder cap to touch and may soil and damage the printed surface It s important to be especially careful about this when you re using media that has poor ink adhesion properties Rough Estimate for the Amount of Blade Extension Use the following dimension as a rough estimate for setting the amount of blade extensi...

Page 33: ...gnment It is recommended to set correction values to suit the media Procedure Load the media to be cut P 14 STEP1 Loading Media Open the Utility window P 7 How to Open the Utility Window Exit the Utility Click Print_Cut Adjustment Click Print and Cut Pattern The test pattern is printed Follow the on screen instructions and enter the values for New Value for Scanning and New Value for Feeding Click...

Page 34: ...s from Introduc tion to Step 4 Outputting P 8 How to Open the BN 20 Driver the R Works Help When using application software to create drawings Verified application software Adobe Illustrator CS5 CS4 CS3 Corel DRAW X5 X4 X3 1 Set the color that the BN 20 driver will identify as the cutting line Display the BN 20 driver s Printing Preferences screen P 6 How to Open the BN 20 Driver s Printing Prefer...

Page 35: ... color specified using the values entered here as the cutting line and outputs the color 2 Creating Print Data Create the print data using application software for creating drawings Set the Document Color Mode to RGB The color RGB value specified as the metallic color may change because CMYK is converted to RGB when outputting in CMYK mode In this case it is not possible to print using a metallic ...

Page 36: ...forming cutting let the media hang down to the rear of the machine This prevents a motor error or fall of the media caused by the media being pulled with excessive force Do not cut the media before it is taken back if Take back after printing is specified in the BN 20 driver Do not cut the media before it is taken back when Return to home position after printing is ON in the Printer Control tab of...

Page 37: ...rinting results and the cut lines Perform this adjustment in the next Procedure Procedure Printing with Crop Marks P 35 Printing with Crop Marks Align to the printed crop marks and perform cutting P 37 Aligning Automatically and Cutting Printing with Crop Marks This section describes how to specify settings when using the BN 20 driver When using Roland VersaWorks refer to the Roland VersaWorks Qui...

Page 38: ...tab Select Print When Printing Cutting is selected pull back the media after printing the crop mark to start cutting immediately Cutting is performed by following the crop mark Start printing P 23 STEP 5 Starting Print Output The crop marks are printed as shown in the figure Alignment marks and symbols drawn using a graphics program cannot be used as crop marks Crop Mark Align point 1 Crop Mark Al...

Page 39: ... BN 20 driver When using Roland VersaWorks refer to the Roland VersaWorks Quick Start Guide Procedure Print with a crop mark and then reload the media that was removed P 35 Printing with Crop Marks Points for Media Setting Place the crop marks on the blade protector Angled no more than 5 degrees Otherwise alignment becomes impossible Set to 5 or less Crop marks Blade protector ...

Page 40: ... 2 Fully Utilizing the Machine Display the BN 20 driver s Printing Preferences screen P 6 How to Open the BN 20 Driver s Printing Preferences Screen Select Cropmark on the Printer Adjust ment tab Select Cut Start cutting P 23 STEP 5 Starting Print Output ...

Page 41: ...rrections for misaligned printing and cutting for the media you re using Procedure Open the Utility window P 7 How to Open the Utility Window Exit the Utility Click CropCut Adjustment Click Print and Cut Pattern The test pattern is printed Follow the on screen instructions and enter the values for New Value for Scanning and New Value for Feeding Click Apply The values in New Value for Scanning and...

Page 42: ...d cause clogging of the print heads or other malfunction Before Starting the Day s Work Remove only the metallic silver ink cartridge once shake it gently and set it in before starting the operation for the day Drying inks After output allow the ink to dry sufficiently Note that metallic silver ink in particular require printing at a high density and so are more difficult to dry than CMYK inks You...

Page 43: ...saWorks Metallic Silver Ink Guide Procedure Start R Works P 8 How to Start the R Works Create a new project and draw a figure Refer to R Works Help for information on R Works basic operations Click and select the part where you want to use a metallic color When specifying a line click and then click when specifying the color of the line When specifying a solid section click and then click The Spec...

Page 44: ...t Color You can now specify a metallic base color or plain silver Metallic This color is a metallic color created by mixing CMYK ink and metallic silver ink Silver This is the color of metallic silver ink by itself You can specify the density Specify the color and then click OK ...

Page 45: ... 20 Roland VersaWorks Metallic Silver Ink Guide Verified application software Adobe Illustrator CS5 CS4 CS3 Corel DRAW X5 X4 X3 1 Set the color that the BN 20 driver will identify as the metallic color Display the BN 20 driver s Printing Preferences screen P 6 How to Open the BN 20 Driver s Printing Preferences Screen Select Metallic Color Selection on the Printer Adjustment tab Click Color of Pri...

Page 46: ...r used in printing and outputs the color 2 Creating Print Data Create the print data using application software for creating drawings Set the Document Color Mode to RGB Because CMYK is converted to RGB when outputting in CMYK mode the color RGB value specified as the cutting line may change In this case it is not possible to print using a metallic color or to perform cutting because the color spec...

Page 47: ...the metallic silver ink and CMYK ink P 45 Blend Print and Layered Print To perform the blend print you need to use the printing data where the use of the metallic silver ink and the CMYK ink is designated P 41 Creation of Print Data Using Metallic Color R Works p 43 Creation of Print Data Using Metallic Color General Application for Drawing Image of printing method Blended printing and layered pri...

Page 48: ...Utilizing the Machine When using R Works Procedure Creating print data P 41 Creation of Print Data Using Metallic Color R Works Click The Output Settings screen opens Click from Printing Preferences The Printing Preferences settings are displayed ...

Page 49: ... Machine Select Media Type Select the media you are using Select CMYKMt from Ink Mode Click Output Although you can set the Media Type and Ink Mode from the BN 20 driver s Printing Preferences when outputting from R Works the settings in R Works take priority ...

Page 50: ...eating print data P 43 Creation of Print Data Using Metallic Color General Application for Drawing Open the BN 20 driver s Printing Preferences screen P 6 How to Open the BN 20 Driver s Printing Preferences Screen Select Media Type on the Settings tab Select the media you are using Select CMYKMt v from Ink Mode on the Settings tab ...

Page 51: ...elect Job Type on the Printer Adjust ment tab Click OK The BN 20 driver s Settings screen closes Output the print data from the application software For more information on using the application software refer to the documentation supplied with your application software ...

Page 52: ...ink and the CMYK ink is designated P 41 Creation of Print Data Using Metallic Color R Works p 43 Creation of Print Data Using Metallic Color General Application for Drawing Image of printing method When using R Works Procedure Create print data P 41 Creation of Print Data Using Metallic Color R Works The metallic silver ink and the CMYK ink are separated into the different layers and printed in th...

Page 53: ...Using Metallic Silver Ink 51 Chapter 2 Fully Utilizing the Machine Click The Output Settings screen opens Click from Printing Preferences The Printing Preferences settings are displayed ...

Page 54: ...chine Select Media Type Select the media you are using Select Mt CMYK from Ink Mode Click Output Although you can set the Media Type and Ink Mode from the BN 20 driver s Printing Preferences when outputting from R Works the settings made in R Works take priority ...

Page 55: ...eating print data P 43 Creation of Print Data Using Metallic Color General Application for Drawing Open the BN 20 driver s Printing Preferences screen P 6 How to Open the BN 20 Driver s Printing Preferences Screen Select Media Type on the Settings tab Select the media you are using Select CMYKMt v from Ink Mode on the Settings tab ...

Page 56: ...elect Job Type on the Printer Adjust ment tab Click OK The BN 20 driver s Settings screen closes Output the print data from the application software For more information on using the application software refer to the documentation supplied with your application software ...

Page 57: ...inting data where the use of the metallic silver ink and the CMYK ink is designated P 41 Creation of Print Data Using Metallic Color R Works p 43 Creation of Print Data Using Metallic Color General Application for Drawing Image of printing method Metallic Silver CMYK The metallic silver ink and the CMYK ink are separated into the different layers and printed in that order CMYK ink Metallic silver ...

Page 58: ... Utilizing the Machine When using R Works Procedure Create print data P 41 Creation of Print Data Using Metallic Color R Works Click The Output Settings screen opens Click from Printing Preferences The Printing Preferences settings are displayed ...

Page 59: ...ng the Machine Select Standard Film from Media Type Select CMYK Mt from Ink Mode Click Output Although you can set the Media Type and Ink Mode from the BN 20 driver s Printing Preferences when outputting from R Works the settings in R Works take priority ...

Page 60: ...re Creating print data P 43 Creation of Print Data Using Metallic Color General Application for Drawing Open the BN 20 driver s Printing Preferences screen P 6 How to Open the BN 20 Driver s Printing Preferences Screen Select Standard Film from Media Type on the Settings tab Select CMYK Mt v from Ink Mode on the Settings tab ...

Page 61: ...elect Job Type on the Printer Adjust ment tab Click OK The BN 20 driver s Settings screen closes Output the print data from the application software For more information on using the application software refer to the documentation supplied with your application software ...

Page 62: ...ic color chart representing the special metallic color itself that can be printed with Your Printer and Your Media slight pattern differences is possible to occur depending on the conditions of the printer and media By selecting colors from this color chart and creating illustrations with these colors you can accurately reproduce the desired colors Procedure Start R Works P 8 How to Start the R Wo...

Page 63: ...en opens Click from Layout The Layout settings are displayed Printing is performed at the size displayed in the Output Possible Area Check the size of the loaded media If the media size is too small some areas will not be printed Replace the media or use Size to reduce the output area Click Output ...

Page 64: ...e adjustment screen currently displayed on the screen Skip Skips the adjustment currently displayed on the screen Cancel Cancels the adjustment process The adjustments vary depending on the output method Refer to the table below Print Only Cutting Only Printing Cut ting Crop Cut Check Nozzle Con dition Bidirectonal adjust ment Calibrate Sheet Feed Amount Cut Adjustment Print Cut Adjust ment CropCu...

Page 65: ...the printer needs to wait before it starts printing or cutting the next page Especially in the case of printing cutting ink needs to be sufficiently dried before cutting is started When you make output from R Works Procedure Click The Output Settings screen opens Click from Printing Preferences The Printing Preferences settings are displayed ...

Page 66: ...can be set in the BN 20 driver if you make output from R Works priority is given to the setting in R Works and the setting in the BN 20 driver is disabled When you make output via the BN 20 driver using a general drawing application Make the following setting in the BN 20 driver first and then make output from the application Procedure Click Devices and Printers or Printers and Faxes from the Star...

Page 67: ...r starts drying the remaining dry time is displayed on the utility When you make output from Roland VersaWorks You can set the dry time in Roland VersaWorks as well For information on its setting method refer to Help of Roland VersaWorks Note on the setting in Roland VersaWorks When you set the dry time in Roland VersaWorks if Use Printer Settings is set 0 is set to the dry time You should note th...

Page 68: ...tting All Adjustments to Factory Default Values Click Factory Reset in the Option tab of Utilities and you can reset all the settings in utilities to the initial settings Click FactoryReset and the message shown in the figure is displayed Click Yes to reset the settings ...

Page 69: ... Maintenance of Ink Cartridges 71 Cleaning 71 Replacing the Waste Cartridge 72 Care and Maintenance of the Print Heads 73 Periodical Cleaning Maintenance 74 About Periodical Cleaning Menus 74 Medium and Powerful Cleaning 74 Manual Head Cleaning 76 Replacing Consumable Parts 78 Replacing the Wiper 78 Replacing the Felt Wiper 79 Replacing the Cutter Blade 80 When Moving the Unit 82 Procedures from P...

Page 70: ...rried out periodically To maintain reliable output conditions some maintenance tasks need to be carried out at least once a month P 74 Periodical Cleaning Maintenance Switch the sub power on at least every 2 weeks Switch the sub power on at least every 2 weeks When the sub power is on operations to prevent the print heads from drying out are automatically performed If the machine is not used for a...

Page 71: ...fferent from the actual ink levels When an ink level is low a message appears on the Utility icon on the task tray Check the ink which is running out in Utilities and prepare a relevant cartridge for replacement MT Metallic silver MG Magenta CY Cyan YE Yellow BK Black Percentage values also indicate the level of ink remaining When the cartridge is removed No Cartridge is displayed The ink in the c...

Page 72: ...ren swallow these chemicals they are toxic and a health hazard Points to note when replacing cartridges Make sure to replace with the same type of cartridge Never mix different types of cartridges Never leave an ink cartridge slot empty This may cause the print heads to clog up Do not remove or insert a partially used ink cartridge without reason Do not pull out an ink cartridge when the printer i...

Page 73: ...ing WARNING Never use gasoline alcohol thinner or any other inflammable substanc es All such substances are a fire risk Daily cleaning wipe off any ink and grime on the media path The pinch rollers grit rollers and platen are particularly subject to grime Use neutral detergent diluted with water and a damp cloth to wipe off ink and grime This machine is a precision device and is affected by dust a...

Page 74: ...waste fluid may overflow because it cannot be managed prop erly WARNING Never place discharged fluid cartridge near open flame These fluids are fire risks CAUTION Never open the cap of the waste cartridge If the fluid is spilled or vapor escapes this may be a fire risk or the fumes may induce nausea The waste cartridge is full Insert a new waste cartridge If you do not have a waste cartridge that ...

Page 75: ...ance Daily care and maintenance Normal Cleaning We recommend performing Normal Cleaning everyday before the start of operations P 21 STEP 3 Printing Tests and Normal Cleaning Periodical care and maintenance P 74 Periodical Cleaning Maintenance Print heads are consumable parts and subject to wear Depending on the frequency of use periodical re placement is required Please order them directly from u...

Page 76: ...g Powerful Cleaning Manual Head Cleaning PerformManualHeadCleaninginaccordancewiththefrequencyofuse To maintain reliable output conditions perform Manual Head Cleaning at least once a month P 76 Manual Head Cleaning Medium and Powerful Cleaning If dot drop out is still found after Normal Cleaning carry out the more powerful Medium Cleaning 2 or 3 times If the condition is still not improved carry ...

Page 77: ...Select Medium Cleaning and click Go Medium cleaning starts To check for nozzle clogging again Return to If the nozzle condition is not fixed by Medium Cleaning perform Powerful Cleaning When Powerful Cleaning Is Not Effective If after several times of Powerful Cleaning nozzle clogging is still found perform Manual Head Cleaning It is most effective to periodically perform this level of cleaning in...

Page 78: ...cement of the wiper may also be an effective method to solve a problem P 78 Replacing the Wiper Nozzle clogging Ink spots Dragged dirt Dust and dirt stick to the print heads and prevent normal discharge of ink Ink gathers around dirt and grime near the print heads and ink drops are formed Dragging occurs when dirt around the print heads comes into contact with media When you need to order the clea...

Page 79: ... To prevent the heads from drying out complete the cleaning within 30 minutes After 30 minutes a warning alarm will sound Only use the included cleaning sticks Any other tool e g cotton bud or similar is not designed for this task and will become fluffy and damage the heads Please order cleaning sticks directly from us or your authorized Roland DG Corp dealer Do not use a cleaning stick more than ...

Page 80: ...rm sounds about 30 minutes after the start of the operation Perform the operation by following the message displayed in the Utility window CAUTION Always carefully follow the procedures in accordance with the instruc tions Otherwise a sudden movement of the machine may cause injury Procedure Open the Utility window P 7 How to Open the Utility Window Exit the Utility In the Replace Tools tab click ...

Page 81: ...An alarm sounds about 30 minutes after the start of the operation Perform the operation by following the message displayed in the Utility window CAUTION Always carefully follow the procedures in accordance with the instruc tions Otherwise a sudden movement of the machine may cause injury Procedure Open the Utility window P 7 How to Open the Utility Window Exit the Utility In the Replace Tools tab ...

Page 82: ...ollow the procedures in accordance with the instruc tions Otherwise a sudden movement of the machine may cause injury CAUTION Never touch the edge of the blade Doing so may result in injury Procedure Open the Utility window P 7 How to Open the Utility Window Exit the Utility In the Replace Tools tab click Replace Tools If the screen shown in the figure appears open the front cover and replace the ...

Page 83: ...e holder Failure to do this may adversely affect the cut ting quality Firmly tighten the screw Tugthebladeholderupwardtomakesureitdoes not come loose Close the front cover Click Close Replacement is now completed Make adjustments for cutting P 28 Adjusting Cutting Press this pin Remove the old blade Install a new blade ...

Page 84: ...s possible Allowing the machine to stand without ink may damage the print heads Whenmovingthemachine keepitatatemperaturebetween5to40 C 41to104 F andatrelativehumidity between 20 to 80 with no condensation Failure to do so may result in breakdown Handle the machine with care when moving keeping it level not tilted at an angle and preventing it from striking other objects Procedure Open the Utility...

Page 85: ...tant Notes When Performing Output from General Application 93 Important Notes When Performing Output from Adobe Illustrator 93 Important Notes When Performing Output from CorelDRAW 93 Handling Messages and Error Messages 94 A Message Appears 94 An Error Message Appears 95 Main Specifications 98 Maximum Area 98 Maximum Area When Using Crop Marks 98 About the Blade 99 Locations of the Power Rating a...

Page 86: ... p 95 An Error Message Appears Is the cable connected Connect the cable securely First Step Guide Is the driver installed correctly If the connection to the computer is not made in the sequence described the driver may fail to be installed correctly The Utility does not function normally when driver is misconfigured Check again to ensure that the connection was made using the correct procedure Fir...

Page 87: ... heater may not warm up sufficiently when the ambient temperature is less than 20 C 68 F Also even when the heater warms up an adequate effect may not be obtained if the media is thoroughly chilled Before printing allow the media to come to room temperature Is the printer installed in a level and stable location Never install the machine in a location where it is tilted or where it may wobble or e...

Page 88: ...ly or media feed is not smooth cutting may be adversely affected Make sure the media is loaded and set up correctly P 87 Media Feed is Not Smooth Are the settings for the cutting conditions appropriate Misalignment or skewing may occur if the cutting speed is too fast or the blade force is too high Try chang ing the cutting conditions With media having a strong adhesive layer the adhesive layer re...

Page 89: ...ke action as follows Media Wrinkles or Shrinks Is the media loaded and set up straight and securely Feed is not smooth when the media is not straight or is tensioned unevenly on the left and right Reload the media P 14 STEP 1 Loading Media Was loaded media allowed to stand for some time Media may shrink or wrinkle if it is heated for an extended time When printing ends press and hold down the POWE...

Page 90: ...oading Media Is the media too thick Media that is too thick may not only cause unstable feed but may scrape the print head resulting in malfunc tion Never use such media Are the grit rollers dirty Check to make sure the grit rollers are free of buildup of foreign material such as media scraps P 71 Cleaning Print Head Stops Moving If the print head carriage stops over the platen take action immedia...

Page 91: ...n place Gently apply pressure from the right side to make sure the heads don t move to the left If the print head moves to the left again move them slowly by applying pressure from the left side and make sure they lock in place Installation is impossible If installation quits partway through or if the wizard does not appear when you make the connection with a USB cable take action as follows Windo...

Page 92: ...elected click it to choose it 6 Go to the Action menu and click Uninstall 7 In Confirm Device Uninstall window select Delete the driver software for this device and then click OK Close the Device Manager 8 Disconnect the USB cable from the computer and then restart Windows 9 Uninstall the driver Carry out the steps from step 3 in page 91 Uninstall the Driver Windows Vista to uninstall the driver 1...

Page 93: ...t edition Windows Vista 1 Before you start uninstallation of the driver unplug the USB cables from your computer 2 Log on to Windows as Administrators right 3 From the Start menu click Control Panel From the Hardware and Sound group click Printer Printer folder opens 4 Click the model name s icon you are using From the Organize menu click Delete The User Account Control appears click Continue 5 A ...

Page 94: ...oose Delete 5 A message prompting you to confirm deletion appears Click Yes 6 Go to File and select Server Properties 7 Click the Driver tab then from the Installed printer drivers list choose the machine to delete 8 Click Delete When the prompt message appears click Yes 9 From the Start menu select Run then click Browse 10 From the File Locations list choose the name of the drive or folder where ...

Page 95: ...the Print dialog box To display the Print dialog box click Print on the File menu Set the document s color mode to RGB If you select CMYK mode the CMYK values will be converted to RGB values when the output is generated In this situation the RGB colors that you used the driver to specify as metallic colors and cutting lines will differ from the RGB colors that are generated by Illustrator so you w...

Page 96: ...ortant Notes p 71 Maintenance of Ink Cartridges The Waste cartridge is full The waste cartridge is full Replace the waste cartridge with a new one P 72 Replacing the Waste Cartridge Replace the wiper It is time to replace the wipers Replace the wipers P 78 Replacing the Wiper Replace the felt wiper It is time to replace the felt wiper Replace the felt wiper P 79 Replacing the Felt Wiper The connec...

Page 97: ...er such as by replacing the media with a larger piece of media or by changing the positions of the pinch rollers then send the data again P 35 Media Sizes Allowing Automatic Crop Mark Detection The size of the data being output is too small Set the size of the data in the new scanning value direction in which the print heads move to at least 65 mm 2 6 in Change the size of the data then send the d...

Page 98: ...or The temperature of the location where the machine is installed has risen above or fallen below the ambient temperature at which the machine can operate Operation cannot be continued Switch off the sub power Bring the installed location to a temperature at which operation is possible 20 to 32 C and allow the machine to come to room temperature then turn on the power Cover open error Output is st...

Page 99: ...authorized Roland DG Corp dealer of the number that appeared on the screen Ink Cartridge error ink cartridge A cartridge that cannot be used was installed Remove the ink cartridge of the indicated color to clear the error Use an ink cartridge of the specified type is the color of the ink BN 20 Utility is already running You try to start BN 20 utility though it is already running Utility is residen...

Page 100: ...aximum Area When Using Crop Marks Crop mark 10 mm 0 39 in 12 5 mm 0 49 in 10 mm 0 39 in 12 5 mm 0 49 in 12 5 mm 0 49 in 10 mm 0 39 in 12 5 mm 0 49 in 10 mm 0 39 in Printing or cutting area Maximum area Printing or cutting area Left side pinch roller 5 mm 0 2 in Max 24 998 mm 984 17 in Printing or cutting coordinates origin Max 480 mm 18 9 in Right side pinch roller 1 4 mm 0 1 in 5 mm 0 2 in 1 4 mm...

Page 101: ...vinyl 30 to 100 gf 0 25 mm 4000 m Fluorescent vinyl 120 to 200 gf 0 25 mm 4000 m Reflective vinyl 100 to 200 gf 0 25 mm 4000 m When uncut areas remain even when the blade force is increased to a value that is higher by 50 to 60 gf than the values shown in this chart then replace the blade The values for Blade life are estimates for when an identical type of media is used Locations of the Power Rat...

Page 102: ...Main Specifications 100 Chapter 4 Appendix Dimensional Drawing 183 305 5 93 272 130 293 582 150 135 1009 626 217 166 582 130 230 Unit mm ...

Page 103: ...raveled or 0 3 mm whichever is greater Distance accuracy when cutting 3 5 Error of less than 0 4 of distance traveled or 0 3 mm whichever is greater Repeatability when cutting 3 6 0 1 mm or less Alignment accuracy for printing and cutting 3 7 0 5 mm or less Alignment accuracy for printing and cutting when reloading media 3 8 Error of less than 0 5 of distance traveled or 3 mm whichever is greater ...

Page 104: ...roperly 4 With Roland PET film print travel 1 m 5 Range for assured repetition accuracy Length 1 000 mm 6 Range for assured repetition accuracy Length 1 000 mm 7 Provided that media length is under 1 000 mm Excludes the effects of slanted movement and of expansion and contraction of the media 8 Data size 1 000 mm in the media feed direction 480 mm in the carriage movement direction No lamination A...

Page 105: ... Appendix System Requirements for USB Connection Computer Model preinstalled with the 32 or 64 bit edition of Windows 7 Vista XP or upgraded computer originally preinstalled with Windows XP or later USB cable Use the included USB cable ...

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Roland VersaStudio BN-20, Master Manual

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