Rockwell Automation Allen-Bradley PanelView Plus 400 User Manual Download Page 176

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Publication 2711P-UM001D-EN-P - September 2005

8-16

Troubleshooting

Summary of Contents for Allen-Bradley PanelView Plus 400

Page 1: ...PanelView Plus Terminals 2711P 400 600 700 1000 1250 1500 User Manual...

Page 2: ...ume responsibility or liability for actual use based on the examples and diagrams No patent liability is assumed by Rockwell Automation Inc with respect to use of information circuits equipment or sof...

Page 3: ...pter 2 Installation Chapter Objectives 2 1 Hazardous Locations 2 1 Environmental Considerations 2 3 Enclosures 2 3 Outdoor Installation cat no 2711P RDT12H only 2 4 Required Tools 2 5 Clearances 2 5 P...

Page 4: ...l RAM or Internal Compact Flash 5 3 Install or Replace the Logic Module 5 4 Install or Replace a Communication Module 5 6 Replace the Display Module 5 10 Replace the Battery 5 12 Replace the Bezel 5 1...

Page 5: ...es 8 1 LED Indicators 8 1 General Troubleshooting 8 2 Troubleshooting Components 8 4 Ethernet Problems 8 8 Advanced Troubleshooting 8 9 Startup Error Messages 8 10 Startup Information Messages 8 11 St...

Page 6: ...Publication 2711P UM001D EN P September 2005 Table of Contents iv...

Page 7: ...400 and 600 terminals quantity 8 Mounting clips for 700 1500 terminals quantity 4 to 8 Installation instructions Panel cutout template Intended Audience Use this manual if you are responsible for inst...

Page 8: ...and configure terminal settings 5 Install and Replace Components Shows how to install and replace components of the terminal Logic module RAM Internal compact Flash Communication module Display module...

Page 9: ...e Upgrades To receive software updates software serial number required and firmware upgrades for your terminal Call your local Rockwell Automation sales office or distributor Call Rockwell Software at...

Page 10: ...afety requirements of EN 61131 2 Programmable Controllers Part 2 Equipment Requirements and Tests For specific information required by EN 61131 2 see the appropriate sections in this publication as we...

Page 11: ...atures Catalog number configuration Product components Software Support RSView Machine Edition runtime is included with all PanelView Plus terminals RSView Machine Edition provides runtime and termina...

Page 12: ...cale graphic displays keypad input support PanelView Plus 600 terminals with color or grayscale graphic displays keypad touch screen or keypad touch screen input Base configured unit with RS 232 Only...

Page 13: ...1 USB port and a network interface for a communication module RS 232 Only RS 232 Ethernet and Modular Communications Interface Base Configured Unit with RS 232 and USB Port only USB Port RS 232 Port...

Page 14: ...s to increase your communications capability DH 485 DH Remote I O single rack Isolated RS 232 DeviceNet ControlNet The communication module installs easily on the back of the unit AC or DC Power The b...

Page 15: ...play with keypad 600 terminals 5 5 inch color or grayscale 320 x 240 graphics display with keypad touch screen or keypad touch support Touch Screen The PanelView Plus 600 terminals offer an analog res...

Page 16: ...reen Navigation Keys Numeric Keypad Backspace and Enter Keys Tab and Shift Keys 8 Programmable Function Keys 10 Relegendable Programmable Function Keys Replaceable ID Label Replaceable ID Label Keys D...

Page 17: ...nals are operator interface devices that feature Graphic color display modules with keypad touch screen or keypad touch screen support Analog resistive touch screen Field replaceable bezels Modular co...

Page 18: ...700 1000 1250 1500 with keypad touch or keypad touch input Logic module The logic module contains 24V dc input 18 to 32V dc SDRAM and flash memory various sizes 10 100BaseT Ethernet port Serial RS 232...

Page 19: ...the terminal to increase your communications capability DH DH 485 Remote I O DeviceNet ControlNet The communication module installs easily on top of the logic module on the back of the unit Remote AC...

Page 20: ...0 15 inch All displays have common features and firmware providing for easy migration to a larger display Field replaceable bezels are also available Touch Screen The illustration shows a 1000 touch s...

Page 21: ...legends Allen Bradley Label Tab Shift Keys Esc CT Alt Keys Programmable Function Keys optional custom legends Feature Description Function Keys 700 F1 F10 K1 K12 1000 F1 F16 K1 K16 1250 F1 F20 K1 K20...

Page 22: ...15 inch 10 DNet ENet RS 232 USB 15 CNet ENet RS 232 USB 20 ENet RS 232 USB PanelView Plus 700 1500 Terminals 4 ENet RS 232 2 USB 6 DH DH 485 RIO ENet RS 232 2 USB 10 DNet ENet RS 232 2 USB 15 CNet ENe...

Page 23: ...1P RN1 Single Rack Remote I O Communication Module 2711P RN3 DH 485 Communication Module 2711P RN8 DH Communication Module 2711P RN10C DeviceNet Communication Module 2711P RN15C ControlNet Communicati...

Page 24: ...711P RFK7 Replacement Legend Strips for 700 Keypad Terminal 2711P RFK10 Replacement Legend Strips for 1000 Keypad Terminal 2711P RFK12 Replacement Legend Strips for 1250 Keypad Terminal 2711P RFK15 Re...

Page 25: ...1000 Keypad Terminal 2711P RTK10 Replacement Bezel for 1000 Touch Terminal 2711P RBB10 Replacement Bezel for 1000 Keypad or Keypad Touch Terminal 2711P RBK12 Replacement Bezel for 1250 Keypad Terminal...

Page 26: ...eypad or Keypad Touch Terminal 2711P RGT15 Antiglare Overlay for PanelView Plus 1500 Touch Terminal Cat No Description 2711P RAK4 Adapts a PanelView Plus 400 Keypad Terminal to a PanelView Standard 55...

Page 27: ...le 9 pin D Shell to 8 pin Mini DIN 5 m 16 4 ft 2711 NC22 RS 232 Operating Cable 9 pin D Shell to 8 pin Mini DIN 10 m 32 7 ft 1761 CBL AS03 DH 485 Operating Cable 6 pin Phoenix to RJ45 3 m 10 ft 1761 C...

Page 28: ...scription 2711P RU310 PanelView Plus Media Kit includes Firmware Upgrade Wizard 1 Firmware License Certificate of Authenticity End User License Agreement 2711P RUA310 PanelView Plus Advanced Media Kit...

Page 29: ...ups F G Class III or ordinary non hazardous locations The following statement applies to use in hazardous locations The terminals have a temperature code of T4 when operating in a 55 C 131 F maximum a...

Page 30: ...meters Parameter Value Parameter Definition Voc 5 25V dc Open circuit voltage of the host USB port Isc 1 68 A Maximum output current of the host USB port Table 2 2 Required Circuit Parameters for the...

Page 31: ...use in clean dry environments Pollution Degree 2 1 and with circuits not exceeding Over Voltage Category II 2 IEC 60664 1 3 1 Pollution Degree 2 is an environment where normally only non conductive p...

Page 32: ...tures within specification The High Bright display module has a built in temperature sensor that automatically reduces the backlight intensity if the temperature inside the cabinet exceeds 55 C This r...

Page 33: ...rminal Use the full size template shipped with your terminal to mark the cutout dimensions Clearance Area 400 and 600 Terminals 700 1500 Terminals Top 51 mm 2 in 51 mm 2 in Bottom 102 mm 4 in 51 mm 2...

Page 34: ...sealing compounds 4 If using keypad legend strips on the 600 keypad terminals we recommend that you install the strips before installing the terminal Be careful not to pinch legend strip during insta...

Page 35: ...e of Lever Notch 6 1 Alignment Marks Rotate lever until notch in lever aligns with proper alignment mark on terminal 6 Levers 2 4 6 5 1 3 1 4 3 2 4 Levers Lever Position Panel Thickness Range Typical...

Page 36: ...e seal Do not use sealing compounds 3 If using keypad legend strips on keypad terminals we recommend that you install the strips before installing the terminal Be careful not to pinch the legend strip...

Page 37: ...Nm 8 to 10 in lb using the specified sequence Do not over tighten Mounting Clip Slot Mounting Clip ATTENTION Tighten the mounting clips to the specified torque to provide a proper seal and to prevent...

Page 38: ...Publication 2711P UM001D EN P September 2005 2 10 Installation Product Dimensions Product dimensions for each terminal are in mm in PanelView Plus 400 152 6 0 185 7 28 60 2 35 90 3 54 71 2 81 154 6 08...

Page 39: ...M001D EN P September 2005 Installation 2 11 PanelView Plus 600 268 10 47 167 6 58 98 3 86 68 2 68 71 2 81 154 6 08 185 7 28 152 6 0 98 3 86 71 2 81 154 6 08 600 Keypad or Keypad Touch Terminal 600 Tou...

Page 40: ...it display module and logic module Base configured unit with communication module 700 Touch Screen Terminal 179 7 04 246 9 68 290 11 40 193 7 58 a 55 2 18 Display to Logic Module b 83 3 27 Display to...

Page 41: ...isplay module and logic module Base configured unit with communication module 329 12 97 399 15 72 248 9 77 a 55 2 18 Display to Logic Module b 83 3 27 Display to Communication Module a 55 2 18 Display...

Page 42: ...with communication module 282 11 12 416 16 36 363 14 30 282 11 12 a 55 2 18 Display to Logic Module b 83 3 27 Display to Communication Module a 55 2 18 Display to Logic Module b 83 3 27 Display to Com...

Page 43: ...splay module and logic module Base configured unit with communication module 1500 Touch Screen Terminal 330 12 97 419 18 46 416 16 37 330 12 97 a 65 2 55 Display to Logic Module b 93 3 65 Display to C...

Page 44: ...Publication 2711P UM001D EN P September 2005 2 16 Installation...

Page 45: ...rcuit Protect the input power by a fuse or circuit breaker rated at no more than 15 A Route incoming power to the device by a separate path from the communication lines Cross power and communication l...

Page 46: ...ty for hazardous locations Do not disconnect equipment unless power has been switched off and area is known to be non hazardous Do not connect or disconnect components unless power has been switched o...

Page 47: ...ntial damage to terminal 1 Insert tip of small flat blade screw driver into terminal block access slot 2 Gently pry terminal block away from terminal to release locking mechanism 1 Press terminal bloc...

Page 48: ...a 24V dc nominal output voltage is required to power the terminal Power Type Terminal Input Range DC 400 and 600 24V dc nom 18 30 V dc 25 W max 1 0 A at 24V dc 700 1500 24V dc nom 18 32 V dc 70 W max...

Page 49: ...hin the PanelView Plus terminal Use a single dedicated 24V dc source power supply to power each terminal such as cat no 2711P RSACDIN Using a separate isolated and ungrounded SELV source to power each...

Page 50: ...terminals secure the Functional Earth ground wire to the Functional Earth ground terminal screw at the bottom of the display 4 Apply 24V dc power to the terminal WARNING Explosion Hazard Do not conne...

Page 51: ...rminal block on the integrated power supply is removable and supports these wire sizes Protective Earth Connection AC powered terminals have a Protective Earth PE ground terminal which you must connec...

Page 52: ...azard Do not connect or disconnect equipment while circuit is live unless area is known to be non hazardous Disconnect all power before installing or replacing components Failure to disconnect power m...

Page 53: ...t and reapply power When reset the terminal performs a series of startup tests and runs RSView ME The loaded MER application may also run depending on how the terminal is configured Press Reset with y...

Page 54: ...VersaView CE terminals which may run other programs in addition to RSView Machine Edition This is a diagnostics mode where the system is reduced to a known state that allows recovery from a software p...

Page 55: ...performs a series of startup tests and then either runs the MER application currently loaded in the terminal enters configuration mode The action that occurs depends on what startup options are confi...

Page 56: ...Publication 2711P UM001D EN P September 2005 3 12 Connect Power...

Page 57: ...lly run on startup if you configured this option under Terminal Settings Startup Options If you are unable to enter configuration mode refer to Chapter 8 on Troubleshooting To access Configuration Mod...

Page 58: ...Application An application must be loaded before you can run it Application Settings F3 Opens a menu of application specific configuration settings Terminal Settings F4 Opens a menu of options to conf...

Page 59: ...creen with the newly data entered Display Area Character Keyboard Controls on a touch terminal tap the keys on a keypad terminal use the arrow keys on the keypad to select keys If a mouse is attached...

Page 60: ...m the list Use the up and down cursor keys to select a file 3 Select the Load button to load the application You will be asked if you want to replace the terminals current communication configuration...

Page 61: ...creen On a touch terminal tap the button On a keypad terminal press the corresponding key on the keypad Diagnostics Setup Display File Management Font Linking Input Devices Networks and Communications...

Page 62: ...prise and serial communications you must specify which COM port to use Startup Options Specifies whether the terminal starts up in configure or run mode Also lets you enable disable tests to run on th...

Page 63: ...evice address of the controller on the network The procedure for editing these settings is the same regardless of the communication protocol The only differences are the properties for each communicat...

Page 64: ...el modify the setting and then select the Enter button You return to the previous screen with the newly entered data To edit the device address of the logic controller 1 From the RSLinx Configuration...

Page 65: ...of the terminal on the DHPlus network 0 77 octal Baud Rate The baud rate of the DHPlus network 57600 default 115200 230400 Field Description Valid Values Jumper ID 1 1 For use with PanelView Plus 700...

Page 66: ...of the terminal on the DeviceNet network 0 63 Baud Rate The baud rate at which the DeviceNet driver communicates 125K default 250K 500K Field Description Valid Values Device The serial device your ter...

Page 67: ...automatically configured if Use Auto Config is set to Yes 110 300 600 1200 4800 9600 19200 38400 115200 Use Auto Config Automatically or manually configures the baud rate parity and error checking pa...

Page 68: ...d Values Device Name 1 1 Check with your network administrator to determine a valid device name Name that identifies the terminal to other computers on the network 1 to 15 characters A leading charact...

Page 69: ...Defines Name Server addresses for the Network Adapter These addresses are automatically assigned if DHCP is enabled for the network adapter Field Description Valid Values Primary DNS The address of th...

Page 70: ...d devices on the network If DHCP is set to Yes the terminal is automatically assigned an IP address Subnet Mask and Gateway The fields are disabled If DHCP is set to No you can enter the IP address Su...

Page 71: ...user name password and domain provided by your network administrator Field Description Valid Values User Name Identifies the user to the network 70 characters maximum Password Characters that gain ac...

Page 72: ...n lets you access these screens Remote Log RSView Diagnostics List Each one of the above screens shows a list of messages that can be sent to that destination The list shows the On Off status of each...

Page 73: ...Default location on the terminal Delete Application or Font Files The process for deleting an application file or a font file is the same 1 Select the Source button to select the storage location of...

Page 74: ...you can select options to Copy Applications copies an MER application file from one storage location to another Copy Fonts copies a font file from one storage location to another Copy Applications or...

Page 75: ...the terminal External Storage 1 the External Compact Flash card loaded in the card slot of the terminal External Storage 2 for future use 4 Select the Copy button to copy the selected application or f...

Page 76: ...tensity screen lets you view or modify the current intensity of the backlight The default intensity is 100 When you change the intensity the terminal temporarily changes to that intensity The change i...

Page 77: ...nutes If the internal temperature is at or above 60 C the backlight is set to underdrive 40 or less of full brightness This reduces heat generation from the backlight Temperature monitoring begins whe...

Page 78: ...en lets you disable the screen saver enable the screen saver after the selected idle time adjust the brightness intensity of the screen saver enable disable the screen saver bitmap Terminal Settings D...

Page 79: ...8 Courier New MS Mincho Tahoma Times New Roman Add Fonts F1 Close F8 Close F8 Delete Link F1 Edit Link F2 Base font Arial Link MS Mincho External storage 1 MSMINCHO TTC List of fonts loaded on the ter...

Page 80: ...ched Keyboard or Terminal Keypad The Key Repeat Settings configures settings for keys on the terminal or keys an attached keyboard Field Description Valid Values Repeat Rate The number of times a key...

Page 81: ...led any programmable key that is pressed inhibits all keys until the programmable key is pressed again This includes the Alt Ctrl Shift keys If enabled with abort any secondary key press will terminat...

Page 82: ...libration is complete you will see the message Tap the screen to register saved data Wait for 30 seconds to cancel saved data and keep the current settings Cursor This screen enables or disables the c...

Page 83: ...reen presses The Test button tests the sensitivity of touch screen presses If you double tap the test button with the time set using the Set button the Test button will reverse it s foreground and bac...

Page 84: ...ings for each function are different Advanced Settings for Display Print Setup Select the Advanced Settings button to change the print orientation portrait or landscape enable or disable draft mode Fi...

Page 85: ...period has elapsed whichever comes first The default time period is 168 hours 7 days You can specify another value For example if 350 messages are in the queue and 7 days have elapsed the 350 messages...

Page 86: ...RSView ME Station Go to Configuration Mode Run the Current Application This option is available only if an application is loaded RSView ME Station will start up based on shortcuts in the Windows Start...

Page 87: ...operties in the RSLinx Communications screen will be lost These options are available only if an application is loaded in the terminal If an application is not loaded both options are disabled and set...

Page 88: ...ings Repeat Count Select Tests The Select Tests screen shows a list of each test that can be performed on the terminal at startup and its current On Off status You can turn any test in the list on or...

Page 89: ...to repeat the selected tests that are run on the terminal during startup The Repeat Count field shows the current value You can enter a value in the range of 0 128 IMPORTANT Enabling Extended Diagnos...

Page 90: ...tem Event Log screen displays a list of system events currently logged by the terminal To display System Event Log Details for a specific event select an event and then select the More Details button...

Page 91: ...emory allocation To access details on Memory Allocation select the Memory Allocation button Battery State Battery Voltage For PanelView Plus 400 and 600 terminals the Battery Voltage field indicates t...

Page 92: ...memory currently in use You can modify the allocation of storage or program memory Press the Up or Down button to increase decrease the memory allocation Each button press changes the allocation by a...

Page 93: ...iguration Mode 4 37 RSView ME Station Information The About RSView ME Station screen provides access to RSView ME Station firmware number Rockwell Technical Support information Terminal Settings Syste...

Page 94: ...ate Regional settings Time Time zone Date The Date screen shows and configures the current date in separate Year Month and Day fields Field Description Valid Values Year The current year in a 4 digit...

Page 95: ...res the current time in 24 hour format in separate Hour Minute and Second fields Field Description Valid Values Hour The current hour in 24 hour format 0 23 Minute The current minute in 24 hour format...

Page 96: ...on Daylight Savings The Daylight Savings screen configures whether daylight savings time is in effect for the current time zone Daylight Savings is set to Yes for all time zones except for Japanese wh...

Page 97: ...u to select a language that is installed on the terminal Languages are installed as a part of the operating system Numeric Format screen The Numeric Format Screen allows you to modify the decimal sepa...

Page 98: ...31 PM 11 43 59 PM H mm ss H hour in 24 hour format no leading zero 7 03 42 or 1 13 32 23 43 59 HH mm ss HH hour in 24 hour format with leading zero 07 03 42 or 01 13 22 23 43 59 AM Symbol Characters t...

Page 99: ...cted short date format Field Short Date Formats Example Format M d yyyy default M d yy MM dd yy MM dd yyyy yy MM dd yyyy MM dd dd MMM yy 1 2 2003 1 2 03 01 02 03 01 02 2003 03 01 02 2003 01 02 02 Jan...

Page 100: ...month dd is 2 digit day of month with leading zero yyyy is 4 digit year Monday January 01 2003 MMMM dd yyyy MMMM is name of month dd is 2 digit day of month with leading zero yyyy is 4 digit year Jan...

Page 101: ...1 and 2 Phillips screwdriver Electrostatic Discharge ESD wristband Precautions Before installing or replacing any components disconnect power from the terminal During installation take care not to to...

Page 102: ...is available with or without memory installed RSView ME terminals are compatible with mer applications that are the same version or a previous version For example RSView ME 3 20 terminals can run RSV...

Page 103: ...the metal retaining clips away from the module and slide out the RAM module 6 Insert the new RAM module at a 45 angle and snap down 7 Unscrew and remove the retaining clip that secures the internal c...

Page 104: ...before attaching the logic module to the display module To install a logic module 1 Disconnect power from the terminal 2 If the terminal is removed from panel set the terminal display side down on a...

Page 105: ...screws that attach the communication module if attached to the logic module Carefully lift the communication module away from the logic module 5 Loosen the six captive screws that secure the logic mo...

Page 106: ...l or Replace Communication Module on 700 1500 Terminals To install a communication module 1 Disconnect power from the terminal 2 If the terminal is removed from panel set the terminal display side dow...

Page 107: ...power from the terminal 2 Disconnect the communication cables from the module 3 Remove the four screws that secure the communication module to the logic module 4 Carefully lift the communication modu...

Page 108: ...base unit of the terminal 4 Position the communication module over back of the terminal so that the connector on bottom of communication module align with the connector on the base unit 5 Push down on...

Page 109: ...ation module 1 Disconnect power from the terminal 2 Disconnect the communication cables from the module 3 Loosen the three screws that secure the communication module to the terminal 4 Carefully lift...

Page 110: ...on 1 Disconnect power from the terminal 2 Remove the terminal from the panel 3 Detach the communication module if attached from the logic module by removing the four screws 4 Loosen the six captive sc...

Page 111: ...isplay module so that the connectors align 8 Push down on the logic module until firmly seated 9 Tighten the six captive screws that secure the logic module to the display module to a torque of 0 68 N...

Page 112: ...n electrical arc can occur This could cause an explosion in hazardous location installations Be sure that power is removed and the area is nonhazardous before proceeding Replace the battery only with...

Page 113: ...y aligning the two connectors on the bottom of the module with the connectors on the terminal 10 Push down on the logic module until firmly seated 11 Tighten the six captive screws that secure the log...

Page 114: ...side down on a flat stable surface 3 On touch screen only terminals remove the two screws that secure the small metal plate to the back of the display module 4 Disconnect the touch screen connector 5...

Page 115: ...marks before attaching 2 Attach the connectors The number of connectors varies by model IrDa connector if present Function key connector Touch screen connector 3 Place the back of the display module o...

Page 116: ...om the terminal 2 Remove the display module bezel 3 Remove the four screws that secure the LCD Display 4 Lift the LCD display and detach the display connector from the circuit board The location of th...

Page 117: ...5 17 For PanelView Plus 700 and 1000 Work on a clean flat stable surface to protect the display from debris scratches and damage 6 Press the retaining tab that secures the backlight and then pull out...

Page 118: ...t no 2711P RL15C backlight replacement Work on a clean flat stable surface to protect the display from debris scratches and damage 8 Remove the screw s that secure the backlight s and remove the backl...

Page 119: ...CDIN that mounts to a DIN Rail This power supply converts AC power to DC power and has these electrical input ratings 85 to 264 V AC 47 to 63 Hz For details on installation refer to the installation i...

Page 120: ...strips One side of the legend strips have the default key legends and the other side is blank for creating custom legends Replace the Keypad Legend Inserts on the 600 Terminals The legend inserts for...

Page 121: ...from the terminal 2 Remove the display module bezel 3 Pull the legend inserts out from the slots on the bezel 4 Slide the new legend strips into the same slots until only the end tab is visible 5 Repl...

Page 122: ...d Remove a Compact Flash Card 1 Press the Eject button on the logic module When the button pops out press it again to release the card The location of the button varies depending on the series of the...

Page 123: ...llations in Buildings or other applicable wiring safety requirements for the country of installation when wiring the devices In addition to the NFPA guidelines route communication cables to terminal b...

Page 124: ...7 C20 20ft 6m N A N A DH 485 Communication Port PanelView Plus 700 1500 2711P xxx6xx 2711P RN6 1761 CBL AS03 10ft 3m 1761 CBL AS09 30ft 9m use AIC Module 1761 NET AIC Connect to Port 3 1761 CBL AS03 1...

Page 125: ...2711P xxx6xx xxx8xx 2711P RN6 2711P RN8 shielded twinaxial cable 1770 CD N A N A 1 AIC Module recommended for isolation purposes when PanelView and controller are not on same power supply Cables Pane...

Page 126: ...PM05 5m 2711 CBL PM10 10m DH 485 any RS 232 Comm Port 9 pin PanelView Plus 400 1500 2711P RN22C N A 2711 NC13 16ft 5m 2711 NC14 32ft 10m 2706 NC13 10ft 3m 2711 NC21 16ft 5m 2711 NC22 49ft 15m N A DH...

Page 127: ...ication Port Isolation Communication Port 400 and 600 Terminal 700 1500 Terminal RS 232 Non isolated Isolated USB Non isolated Non isolated Ethernet Non isolated Non isolated Communication Port Module...

Page 128: ...is connected to the terminal an externally powered USB hub is recommended Before attaching devices to a USB hub check that the power adapter is connected and powered on Pin Signal 1 USBVCC 2 USBD 3 US...

Page 129: ...ontrollers The maximum cable length for serial communications is 15 24 m 50 ft at 19200 baud 152 m 500 ft at 9600 baud Serial RS 232 Port Base Configured Unit 700 1500 1 5 6 9 Insert plastic tie wrap...

Page 130: ...on settings and configuration Constructing a Null Modem Cable To construct a null modem cable refer to this pinout PanelViewPlus 9 pin 9 pin PanelViewPlus 9 pin 25 pin FG Frame Ground 1 FG TD Transmit...

Page 131: ...ive COM DTR DSR RTS CTS NC DCD 9 pin male 1 2 3 4 5 6 7 8 9 pulled high to 12V NC NC NC PanelView Plus Port DCE Computer Port DTE Available Cables Cat No 2711 NC13 5 m 16 4 ft Cat No 2711 NC14 10 m 32...

Page 132: ...or for EtherNet IP or Ethernet TCP IP network communications The table shows the connector pinouts Use point to point 10 100Base T cables with cross over pin outs such as 2711P CBL EX04 when connectin...

Page 133: ...casting and members of multicast groups A router is an intermediary device on a communication network that expedites message delivery by finding the most efficient route for a message packet within a...

Page 134: ...Connections IMPORTANT See your controller documentation for appropriate controller connections Allen Bradley DH485 1 2 3 4 5 6 3 2 1 DH RIO Remote I O 3 Clear 2 Shield Drain 1 Blue DH 3 Blue 2 Shield...

Page 135: ...uplicate node solid red Failed selftest Condition Indication off Channel is not online blinking green Device is only node on the network solid green Device is online and receiving token blinking red P...

Page 136: ...not recommend hybrid star daisy chain networks as shown For this Wire Pair Connect this Wire To this Terminal Shield Drain Non jacketed Terminal 2 Shield Blue Blue Terminal 3 Common White Orange Whit...

Page 137: ...d 600 only This section shows connections between a 400 and 600 terminal with a DH 485 communication module and an SLC or ControlLogix controller through the AIC module PanelView Plus 400 or 600 with...

Page 138: ...tion links do not exceed these cable lengths trunk line cable length 3 048 m 10 000 ft drop cable length 30 4 m 100 ft The maximum cable length is determined by baud rate do not connect more than 64 s...

Page 139: ...00 m 10 000 ft for 57 6K baud 1 400 m 5 000 ft for 115 2K baud 700 m 2 500 ft for 230 4K See Programmable Controller Wiring and Grounding Guidelines Publication 1770 4 1 The user manual for the I O sc...

Page 140: ...on com provides information and product descriptions of ControlNet products Under the Products and Services heading select Communications ControlNet Protocol The terminals support Unscheduled and Sche...

Page 141: ...B Rev A or later 1 This applies to terminals that are ordered as pre configured units with the ControlNet module Requirements PanelView Plus 700 1500 PanelView Plus 400 or 600 RSView Studio v3 20 or...

Page 142: ...RX_H 7 No Connection 8 Signal Common Shell Earth Ground Redundant BNC Cable Connectors ATTENTION Do not connect more than one ControlNet network to the Communications Module If you attempt to connect...

Page 143: ...shield 1786 RG6 Coax repeater 1786 RPT RPTD Coax taps 1786 TPR TPS TPYR TPYS Network access cable 1786 CP Coax tool kit 1786 CTK Segment terminators 1786 XT BNC connectors 1786 BNC BNCJ BNCP BNCJ1 IM...

Page 144: ...ions of DeviceNet products Under the Products and Services heading select Communications DeviceNet Protocol The terminals support DeviceNet Scheduled I O only DeviceNet allows direct connection of fie...

Page 145: ...500 Terminals Software Firmware PanelView Plus 700 1500 PanelView Plus 400 and 600 RSView Studio v4 0 or later v4 0 or later RSView Machine Edition Runtime v4 0 or later v4 0 or later DeviceNet Module...

Page 146: ...ive green output s active One or more outputs are active and under control and no outputs are faulted input s active One or more inputs are active and producing data and no inputs are faulted flashing...

Page 147: ...roximately 1 flash per second The LED should be on for approximately 0 5 seconds and off for approximately 0 5 seconds device in standby device needs commissioning Device needs commissioning due to co...

Page 148: ...en link okay online connected The device is online and has connections in the established state flashing red 1 connection timeout One or more I O connections are in the timed out state red critical li...

Page 149: ...ected to your desktop computer using a Serial Ethernet or Network connection via RSLinx Enterprise for supported protocols The Firmware Upgrade Wizard is available in RSView Studio or with the Firmwar...

Page 150: ...s Second you load this card in the target terminal to upgrade the firmware 1 Creating Firmware Upgrade Card 1 Start the Firmware Upgrade Wizard Select Start Rockwell Software RSView Enterprise Firmwar...

Page 151: ...tion is C Program Files Rockwell Software RSView Enterprise FUPs From the Upgrade firmware version list select the version of the firmware you want to upgrade to then press Next 4 Select the appropria...

Page 152: ...e Upgrade Card 1 Insert the compact flash card into the card slot of a powered terminal A dialog appears indicating the firmware upgrade is about to occur 2 Press Upgrade to begin the firmware upgrade...

Page 153: ...nstalled Do not touch the two buttons that appear with this message Machine edition may be corrupted Do you want to download firmware 6 When the upgrade is complete a dialog appears requesting you to...

Page 154: ...on computer During the RAS setup you select the COM port Ethernet connection requires that you enter the terminal s IP Address Network connection requires RSLinx Enterprise where you select the termi...

Page 155: ...Select Network connection and press Next Use the Ethernet and Serial connections only if the firmware upgrade is unsuccessful 4 Locate the terminal on your Ethernet network via its IP address Skip to...

Page 156: ...mber 2005 7 8 Transfer files and Upgrade Firmware 5 Double click on EthernetIP Devices Select the appropriate terminal and press OK 6 Enter the IP address for the terminal and press OK 7 Select the te...

Page 157: ...Program Files Rockwell Software RSView Enterprise FUPs From the Upgrade firmware version list select the version of the firmware you want to upgrade to then select Next 9 Select the appropriate KEPSe...

Page 158: ...e terminal This may take several minutes to 15 minutes When the download is complete press OK to reset the terminal If other terminals exist on the same Ethernet network the following error may displa...

Page 159: ...two buttons that appear with the message Machine edition may be corrupted Do you want to download firmware 15 Communication settings are cleared when the terminal is upgraded If Ethernet communication...

Page 160: ...Publication 2711P UM001D EN P September 2005 7 12 Transfer files and Upgrade Firmware...

Page 161: ...s display touch screen keypad attached keyboard or mouse Ethernet Advanced troubleshooting Startup error messages Startup information messages Startup sequence System identification errors Startup pro...

Page 162: ...the logic module if the power is within range if not replace the power supply If the LEDs remain off on the 400 600 terminals check the power cable If the terminal powers up and stops during startup t...

Page 163: ...empt to moderate the ambient temperatures within the enclosure and surroundings Check the System Event Log for errors or unexpected reboots From Configuration Mode open Terminal Settings System Event...

Page 164: ...Screen Saver settings Is the backlight turning off or dimming the display unexpectedly From Configuration Mode open Terminal Settings Display Screen Saver Check the LED indicators Do they flash during...

Page 165: ...brate is not present or not functioning properly Replace the display module 700 1500 or the terminal 400 and 600 Check the Cursor Enable setting for the touch screen Is the cursor visible From Configu...

Page 166: ...esolve problem If replacing the display module corrects the problem then the keypad was not functioning properly Problems with Attached Mouse This section provides tips on how to isolate problems with...

Page 167: ...probably not working If both the keypad and the keyboard are not working then it is probably an application problem Check the USB cable and connector Detach and re attach the keyboard Insure a good c...

Page 168: ...veral seconds after startup The TCP IP protocol automatically assigns 169 254 nnn nnn when it fails to acquire an IP address from the server In general an IP address that begins with 169 will not supp...

Page 169: ...pected reboots 4 Check the configuration settings in Configuration Mode for incorrect settings 5 Most importantly general troubleshooting thoroughness means getting answers to questions such as Does t...

Page 170: ...ompact flash card If error still persists replace the logic module 25 1 Invalid Prod Family OS firmware that is downloading is not compatible with terminal Check that you are using the correct version...

Page 171: ...t during a registry update a valid registry is available the next time power is applied to the terminal 2 Image Search Checks for new OS firmware upgrade on the external compact flash card and the ser...

Page 172: ...nly Display 32 Battery Test 700 1500 only Display 2 5 Registry Search 700 1500 only Any POST failures Display Error message and HALT Yes Check for new OS Display 2 Image Search Do serial or external C...

Page 173: ...w Plus display module with a PanelView Plus logic module This is a warning allowing you to continue to operate This dialog appears if the PanelView Plus logic module contains a 6189 RWx internal compa...

Page 174: ...the terminal is running the application you can press this button to access configuration mode Restart in Safe Mode The Safe Mode restart option is targeted for VersaView CE terminals which may have...

Page 175: ...ay 3 Dry the display with a chamois or moist cellulose sponge to avoid water spots Remove Paint and Grease Remove fresh paint splashes and grease before drying by rubbing lightly with isopropyl alcoho...

Page 176: ...Publication 2711P UM001D EN P September 2005 8 16 Troubleshooting...

Page 177: ...mption AC AC Power 700 1500 2711P RSAC Input Voltage AC Line Frequency Power Consumption AC 85 264V ac 47 63 Hz 60 VA max 85 264V ac 47 63 Hz 120 VA max Operating Temperature 0 55 C 32 131 F Storage T...

Page 178: ...4 37 x 3 30 in 132 x 99 mm 5 20 x 3 90 in 211 x 158 mm 8 31 x 6 22 in 246 x 184 mm 9 69 x 7 25 in 304 x 228 mm 11 98 x 8 98 Resolution 400 600 700 1000 1250 and 1250 High Bright 1500 320 x 240 320 x...

Page 179: ...uch 167 x 266 x 98 mm 6 58 x 10 47 x 3 86 in 600 Touch 152 x 185 x 98 mm 6 0 x 7 28 x 3 86 in 700 Keypad or Keypad Touch 193 x 290 x 55 mm 7 58 x 11 40 x 2 18 in 700 Touch 179 x 246 x 55 mm 7 04 x 9 6...

Page 180: ...nt UL Listed Industrial Control Equipment for use in Canada UL Listed Industrial Control Equipment for use in Class I Div 2 Group A B C D Class I Zone 2 Group IIC 1 Class II Div 2 Groups F G Class III...

Page 181: ...iew Plus 700 1500 PanelView Plus 400 and 600 USB Keyboard Rockwell Automation Cat No 6189 KBDEPU1U Yes Yes Ortek MCK 600USB Yes Yes Dell RT7D10 Yes Yes USB Keyboard Mouse Rockwell Automation Cat No 61...

Page 182: ...Publication 2711P UM001D EN P September 2005 B 2 Compatible USB Devices...

Page 183: ...unavailable then the target operating system will use an algorithm to produce these affects In either case the device screens will look different than they do in RSView Studio Downloading Fonts to Te...

Page 184: ...Bold arialbd ttf 288 496 Arial Bold Italic arialbi ttf 226 748 Arial Italic ariali ttf 207 808 Comic Sans MS Comic Sans MS comic ttf 126 364 Comic Sans MS Bold comicbd ttf 111 476 Courier New Courier...

Page 185: ...Simsun NSimSun Subset 2_90 simsun_2_90 ttc 9 066 640 SC_Song sunfon ttf 4 686 044 Chinese Traditional Locale Specific Support MingLiU PMingLiU Choose 1 MingLiU PMingLiU mingliu ttc 8 822 400 MingLiU P...

Page 186: ...e Specific Support GL_CE gl_ce ttf 4 130 084 Gulim GulimChe Choose 1 Gulim GulimChe Subset 1_30 gulim_1_30 ttc 3 010 268 Gulim GulimChe Subset 1_40 gulim_1_40 ttc 4 683 896 Gulim GulimChe Subset 1_50...

Page 187: ...4 9 6 14 DHPlus 4 9 6 16 Ethernet 4 13 6 10 Remote I O 6 17 serial 4 10 6 7 USB ports 6 6 compatibility of components 5 2 configuration mode loading application 4 4 running application 4 5 terminal se...

Page 188: ...de card 7 4 firmware upgrade kits 1 18 font linking 4 23 fonts additional fonts C 1 pre installed C 1 function keys keypad terminals 1 6 1 11 Functional Earth connection 3 5 H hardware monitor 4 35 ha...

Page 189: ...8 2 6 mouse 4 27 6 6 troubleshooting 8 6 mouse compatible A 1 multikey lockout 4 25 N NAP 6 21 network connections 4 12 6 2 O outdoor installation high bright displays 2 4 P packing list Preface i pow...

Page 190: ...4 44 memory allocation 4 36 network connections 4 12 numeric format 4 41 print setup 4 28 regional settings 4 41 Remote I O 4 9 4 10 RSView ME info 4 37 screen saver 4 22 serial 4 10 short date forma...

Page 191: ...Publication 2711P UM001D EN P September 2005 Index 5...

Page 192: ......

Page 193: ...http support rockwellautomation com Installation Assistance If you experience a problem with a hardware module within the first 24 hours of installation please review the information that s contained...

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Rockwell Automation Allen-Bradley PanelView Plus 400, User Manual

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