Roborock Customer Service Center - Technical Support
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11. Q: Is there a motor overload protection mechanism available?
A: All electric motors are provided with a motor overload protection mechanism, including the
side brush motor, main brush motor, main wheel motor, LDS motor and vacuum cleaner fan
motor.
12. Q: What's the RPM of the side brush, main brush and fan?
A: The side brush can be dynamically regulated and works at 330 RPM along a wall and 130
RPM in other conditions. The main brush works at 1350 RPM, while the vacuum cleaner fan in
Standard mode works at 12000 RPM.
13. Q: What kind of lithium battery is used and what's the capacity?
A: The machine uses a LG/Panasonic 18650 cell type lithium battery with a capacity of 5200
mAh and a voltage rating of 14.4 V.
14. Q: What's the purpose of the floating main brush structure?
A: On an uneven floor, the floating main brush structure will adapt to the changes in floor level,
thereby ensuring effective cleaning and the maximum suction pressure.
15. Q: Do I have to power the machine off after cleaning?
A: No. The machine will automatically return to the dock charger after cleaning for recharging.
Once fully charged, the machine will be directly powered by the dock charger and will not
consume the battery power. This helps to extend the service life of the battery.
16. Q: Can the machine still work after the main brush is removed?
A: The machine itself will not fail to work due to an error and can still work without the main
brush, but, without the main brush, cleaning may be less effective. It is not recommended to
remove it.
17. Q: Will the magnetism of the virtual wall be reduced overtime?
A: The magnetism can be maintained, except in a high temperature environment or long-term
reversing field.
