Warranty
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© 2015 by Roadtrek, Inc.
5.
5. Incidental damages connected with the failure of the Motorhome such as lost time, inconvenience, loss of use of the
Motorhome, cost of rental cars, gasoline, telephone, travel or lodging.
6.
6. Damages caused by environmental factors including, but not limited to, hailstorms, tornadoes, sandstorms, stone chips,
lightning, floods, earthquakes, airborne fallout, chemicals, tree sap, ocean spray, road hazards.
7.
7. Motorhome that has been declared a total loss by an insurance company (demolished) or a Motorhome whose title
indicates that it is designated as "salvage", "junk", or "rebuilt" or words of similar impact.
8.
8. There will be no allowance for emergency road repair, towing, labor, meals accommodations, etc. Such will not be
accepted if claimed under warranty.
9.
9. Aluminum wheels are not warranted against corrosion that is a result of road salt, sea salt, cleaning chemicals or harsh
driving conditions.
10.
10. Warranty is voided if the EcoTrek batteries are tampered with, opened, or modified in any way, including attempts to
change the Battery Management System programming or setpoints.
11.
11. Warranty is voided if the EcoTrek batteries are allowed to remain in a dicharged condition for extensive periods.
The provisions of this limited warranty shall not apply to deterioration due to wear and exposure beyond the following
limitations:
1.
1. For ninety (90) days after the "QualityCare" Pre-Delivery Report is completed by the dealer for appliance adjustments,
door latch adjustments, light bulbs, fuses, battery in the smoke detector and window screens. After 90 days these items
are considered part of normal maintenance.
Roadtrek Motorhomes Limited Motorhome Warranty is void unless the following conditions are adhered to:
1.
1. Warranty Card on Motorhome must be completed by the Dealer and faxed to Roadtrek Motorhomes within 48 hours of
date of retail delivery. When warranty applications are made and Warranty Card is not on file at Roadtrek Motorhomes,
reimbursement of claim will be delayed until proof of original purchase is submitted to Roadtrek Motorhomes.
2.
2. Warranty claims and authorization requests should be submitted using the Electronic Warranty Management system found
on the Dealer Website. Including the last 8 digits of the Vehicle Identification Number (V.I.N.) and odometer reading. All
claims must be submitted within 30 days of the date of repair.
3.
3. Warranty work that will exceed $200 must first be authorized by Roadtrek Motorhomes before proceeding with such work.
The authorization number issued by Roadtrek Motorhomes must be noted on the warranty claim. See item #2 above.
4.
4. Roadtrek Motorhomes reserves the right to inspect defective parts that have been replaced under warranty. Dealer is
expected to hold selected parts for a period of not to exceed 60 days. (See below).
5.
5. Only parts and accessories and other material, available through Roadtrek Motorhomes are to be used in the performance
of warranty service. Express shipping costs are not covered by this warranty policy.
