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RLE Technologies WiNG-MGR, User Manualline

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RLE Technologies WiNG-MGR User Manualline Download Page 97

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WiNG-MGR User Guide

97

D

  Troubleshooting

D.2. Sensor 

Troubleshooting

The WiNG-MGR is designed to work with a RLE Technologies’ WiNG sensors. Sometimes, 

problems may occur with the sensors that affect the way they interact with the WiNG-MGR. 

Use the following guidelines to troubleshoot WiNG sensors.

The sensor does not seem to be working. It may have a battery problem.

Check the battery’s voltage if the sensor begins to show inconsistent or unreliable results. As 

battery power degrades, the sensor may report data outside the bounds of reasonable readings. 

If this occurs, replace the battery.

When you replace the battery, replace it with a 3.6V lithium battery, NOT a standard alkaline 

AA cell.  Also make sure you replace it with the terminals facing the correct direction.  The 

sensor will not function with an alkaline cell or if the battery is inserted backwards.

Summary of Contents for WiNG-MGR

Page 1: ...Monitoring User Guide WiNG System WiNG MGR WiNG RXT Version 1 3 Firmware Version 3 3 2 ...

Page 2: ...istered trademark and SeaHawk Falcon and Raptor are trademarks of Raymond Lae Engineering Inc The products sold by Raymond Lae Engineering Inc are subject to the limited warranty limited liability and other terms and conditions of sale set forth at rletech com Revision History Rev No Date 1 0 June 2017 1 1 June 2017 1 2 October 2017 ...

Page 3: ...upport Personal assistance is available Monday through Friday from 8 00 a m to 5 00 p m MST A request for assistance may be sent to support rletech com Otherwise please call us directly at 800 518 1519 The following information is located on the bottom of each WiNG MGR unit Please have this information available whenever a technical support call is placed The WiNG MGR is not a field serviceable it...

Page 4: ...oicing of Seller for labor either performed or subcontracted by Purchaser will not be considered as a liability by the Seller The liability of Seller hereunder is limited to replacing or repairing at Seller s factory or on the job site at Seller s option any part or parts which have been returned to the Seller and which are defective or do not conform to such specifications drawings or other writt...

Page 5: ...1 Set the IP Address via EIA 232 Connection 22 Deploy Your Sensors 23 Use the Sensor Discovery Wizard 23 Manually Launch Sensor Auto Discovery 23 Set Notification Parameters For Your Sensors 23 Global Sensor Settings 23 Individual Sensor Configuration 24 Sensor Mounting Tips 24 3 Web Interface 25 Header Icons 27 Alarm Bell 27 Relay Output Status 27 Sensor Discovery Wizard 27 Refresh 29 Support Inf...

Page 6: ...03 Read Output Registers 70 Function 04 Read Input Registers 71 Function 06 Preset Single Register Function 16 Preset Multiple Registers 72 RTU Framing 72 5 WiNG RXT 73 Add A WiNG RXT Range Extender To Your System 73 Safety Precautions 73 A Communications Objects 75 B Update Firmware 87 Load the Application Firmware 88 Load the Firmware Using TFTP 89 C Alternate Channel Pair Communications 91 WiNG...

Page 7: ...re 3 6 Support Information 29 Figure 3 7 Sensors Page 30 Figure 3 8 Individual Sensor Page Readings Tab 31 Figure 3 9 Individual Sensor Page Wireless Network Metrics Tab 32 Figure 3 10 Individual Sensor Page Activity History Tab 32 Figure 3 11 Individual Sensor Page Sensor Configuration Tab 33 Figure 3 12 Individual Sensor Page Sensor Objects Tab 36 Figure 3 13 Wireless Network Metrics Page 37 Fig...

Page 8: ... Objects 75 B Update Firmware 87 Figure B 1 Admin Menu Firmware Tab Configuration File Download 87 Figure B 2 Admin Menu Firmware Page Firmware File Upload 88 C Alternate Channel Pair Communications 91 Figure C 1 Sensor Channel Pair Button 91 D Troubleshooting 95 E Technical Specifications 99 ...

Page 9: ...47 Table 3 12 BACnet Configuration Options 48 Table 3 13 DNS Configuration Options 50 Table 3 14 SMTP Configuration Options 51 Table 3 15 Email Configuration Options 52 Table 3 16 SNMP Configuration Options 53 Table 3 17 XML Logging Configuration Options 55 Table 3 18 Firmware Configuration Options 56 Table 3 19 Sensor Configuration Options 58 Table 3 20 Radio Configuration Options 60 Table 3 21 A...

Page 10: ... Alternate Channel Pair Communications 91 D Troubleshooting 95 E Technical Specifications 99 Table E 1 WiNG MGR Technical Specifications 99 Table E 2 WiNG RXT Technical Specifications 100 Table E 3 WiNG Sensor Technical Specifications 101 ...

Page 11: ...Modbus RTU BACnet IP and BACnet MS TP signals 1 2 Indicators The LEDs on the WiNG MGR indicate the status of a variety of actions 5 1 2 4 3 7 6 LED Label Description 1 RX A The WiNG MGR is receiving information over antenna A 2 RX B The WiNG MGR is receiving information over antenna B 3 TX RX C The WiNG MGR is either receiving or transmitting information over antenna C 4 Diagnostic Used for custom...

Page 12: ...ng on the alternate 868MHz channel set 6 RO1 RO2 The relay output is activated 7 RS485 RX TX RS485 Receive Transmit status LED LED Label Description Table 1 1 WiNG MGR LED Indicators Item Description Antenna A RP SMA connector Antenna B RP SMA connector Antenna C RP SMA connector USB USB mini B connector RO 1 Relay output 1 NC NO C RO 2 Relay output 2 NC NO C Caution Potential high voltage connect...

Page 13: ...rletech com WiNG MGR User Guide 13 1 System Overview 1 4 SW1 Switch Settings Status Indicator Figure SW1 1 Not used SW1 2 EIA 485 Termination On 100 ohm termination Table 1 3 SW1 Switch Settings ...

Page 14: ...14 WiNG MGR User Guide 800 518 1519 1 System Overview ...

Page 15: ... tabs included with the WiNG MGR Remove the screws from the sides of the WiNG MGR put the tabs in place and reapply the screws Mount the device in the front or the back of your rack Use the preferred anchoring method as suggested by the rack manufacturer to mount the unit securely If you would prefer to mount the WiNG MGR on a wall wall mount tabs sold separately provide a secure solution Remove t...

Page 16: ...ss II limited energy circuit 24V with a maximum available current of 6A or a Class 2 circuit When necessary be sure to unplug the unit for complete disconnection 1 If you would like to connect protected Earth ground to the unit a threaded insert is provided on the enclosure Connect an 18AWG ground wire from the threaded insert ground terminal to a suitable Earth ground 2 Plug the provided wall ada...

Page 17: ...ommodates two wired relay outputs Any relay output connections must be made with double insulated wire jacketed multi conductor cable If you wish to use this functionality wire the connections now Your wiring may look similar to the connections shown here Figure 2 2 Wired Relay Output Connection ...

Page 18: ...iguration The Ethernet port supports Web browser access email SMTP BACnet slave Modbus slave and SNMP The device can connect directly to a PC with a crossover cable or it can connect to a PC through a hub or switch with CAT5 cables Figure 2 3 Ethernet Connection to a PC Using a Crossover Cable Figure 2 4 Ethernet Connection to a PC on a Subnet Using a Hub Switch and CAT5 Cables ...

Page 19: ...in serial cable as shown in Figure 2 5 Figure 2 5 EIA 232 COM Connection 2 3 3 Modbus EIA 485 Connections The WiNG MGR can function as a Modbus Slave over an EIA 485 2 wire hardware connection as shown in Figure 2 6 When using the EIA 485 port for Modbus RTU communication RLE Technologies recommends an 18AWG shielded twisted pair stranded copper wire for the connection using no more than 2000 feet...

Page 20: ...irmly Figure 2 7 Antenna Connections Once the antennas are secure you ll need to ensure proper antenna position Antennas A and B can be close together but to avoid signal interference they both need to be as far away from antenna C as possible Extend the leader cables on the antennas to their fullest lengths and secure the antennas as far away from the WiNG MGR and as high off the ground as possib...

Page 21: ...is configured 4 Change the IP address and Subnet Mask of the computer from its existing address to one that will allow it to communicate with the WiNG MGR such as 10 0 0 189 It may be beneficial to set the IP address to one that is one number different from the WiNG MGR s IP address 10 0 0 188 5 Connect the other end of the crossover cable to the Ethernet port on the back of the WiNG MGR 6 Access ...

Page 22: ...unication settings and make sure the unit is powered on 5 From the boot prompt type IP then type one space and type the IP address your IT Department provided for the unit If you d like to enable DHCP type 0 0 0 0 as the IP address Press the enter key For example IP 192 168 103 211 The WiNG MGR will reboot after the IP address is changed 6 From the boot prompt type NM then type one space and type ...

Page 23: ...u do not turn off sensor auto discovery the WiNG MGR will continue to attempt to locate new sensors this can contaminate your list of active sensors with sensors that do not actually exist If you choose to use sensor auto discovery make sure you toggle it off when you are done and click the Save Changes button to effect the change Sensor auto discovery does not allow you to choose which sensors ar...

Page 24: ...settings 2 7 Sensor Mounting Tips The electronics in WiNG sensors are not waterproof WiNG sensors need to be mounted in a safe location where they will not come into contact with water or condensation Sensors can be secured with magnets included screws zip ties or on a 15mm DIN rail Each sensor s serial number is unique and you will need to refer to this number throughout the life span of the sens...

Page 25: ... set the IP address see section 2 4 Communication Set the IP Address on page 21 Use the Dashboard to access and view the data collected and managed by the WiNG MGR Figure 3 1 Dashboard Navigation Option Description Header Icons Detailed in Header Icons on page 27 Left Side Navigation Left Side Navigation items each have their own documented section within this chapter Table 3 1 Dashboard Navigatio...

Page 26: ...table of sensors in this section note that each heading has a set of arrows next to it These arrows allow you to sort the data in this table by that column in either ascending or descending order For instance if you click on the arrows next to the Serial Number heading the arrow pointing up gets much darker and all the data in the table is sorted by the Serial Number field from lowest to highest I...

Page 27: ...des a quick way to view the status of the WiNG MGR s relay outputs Click the X in the upper right corner of the box to close the modal window Figure 3 2 Relay Output Status 3 1 3 Sensor Discovery Wizard The WiNG MGR is equipped with a Sensor Discovery Wizard Run the wizard when you need to install or locate new sensors The wizard will discover available sensors and enter them into the Sensors page...

Page 28: ...the Close button to close the modal and return to the Sensors page of the website Figure 3 5 Close the Sensor Discovery Wizard The selected sensors will be added to the system and will appear at the end of the list of sensors on the dashboard Confirm the placement of all the new sensors in the sensor list From this point you have two options a Use the sensor s serial number to locate it in the lis...

Page 29: ...the system Instead of waiting for the WiNG MGR to refresh on its own click the link to force a system refresh 3 1 5 Support Information This pop up window displays a variety of information specific to your device in a singular location Direct links to network and wireless metrics are also available from this modal If you need to contact RLE s technical support team you ll be asked for the informat...

Page 30: ...tes the sensor s current status Arrows next to each column heading allow the data to be sorted in ascending or descending order by that column Figure 3 7 Sensors Page Attribute Description The sensor s specific number This number is uneditable and is assigned by the WiNG MGR Name A unique name configurable for each sensor The sensor s name a is link Click on the sensor s name to go to the that sen...

Page 31: ...u the current reading of the sensor and its battery life There is a trend chart on this page and links that allow you to download the trended data and view the sensor s log archive Sensor logging is configured in the Admin Sensors menu and is detailed in section 3 7 3 Sensors on page 58 Figure 3 8 Individual Sensor Page Readings Tab 3 2 1 2 Wireless Network Metrics This page shows the wireless net...

Page 32: ...the received power of the signal This number will always be a negative value To maximize the performance of this system get the RSSI value as close to zero as you can If you are working to maximize this WiNG system the RSSI value will likely plateau close to 30 The closer you can get your reading to 30 the better performance you ll see LQI This is the Link Quality Indicator It is an indication of ...

Page 33: ... and saved Figure 3 11 Individual Sensor Page Sensor Configuration Tab Option Description General Info Sensor Name Enter a name for this sensor Thermistor Type Use a 10k 2 thermistor with our WiNG THRM sensor Location Enter the sensor s physical location Offline Alarm Delay If the sensor goes offline how much time should pass before an alert is generated 0 Offline alarms are disabled Dewpoint Disp...

Page 34: ...h you to adjust this threshold Default 4 Alarm Delay The number of seconds that pass between the time the system goes into alarm and the time that alarm is annunciated Relay Upon Alarm If the sensor goes into alarm will it activate a relay If so designate which relay or relays it will activate and check the appropriate boxes for which conditions the relay should be activated Default None Warning N...

Page 35: ...nsor low range Sensor high range value sensor low range value 4 Example Temperature sensor with a sensing range of 5 120 F Offset 5 120 5 4 23 75 For 0 5V and 0 10V sensors Offset Sensor low range Example Temperature sensor with a sensing range of 5 120 F Offset 5 Footer Buttons Remember to click the Submit Changes button for the sensor you re currently configuring before you move to another senso...

Page 36: ...ser Guide 800 518 1519 3 Web Interface 3 2 1 5 Sensor Objects This page denotes the individual Modbus BACnet and SNMP objects provided for this particular sensor Figure 3 12 Individual Sensor Page Sensor Objects Tab ...

Page 37: ...in a technical support call Figure 3 13 Wireless Network Metrics Page Attribute Description RSSI This is the Received Signal Strength Indicator It represents the received power of the signal This number will always be a negative value and is provided for both channel pairs available for each sensor To maximize the performance of this system get the RSSI value as close to zero as you can If you are...

Page 38: ... sensors has returned to normal since the alarm or warning was reported this will be noted in the table as well Each sensor s name is a link Click this link to visit the individual sensor s status and configuration page Here you can view the sensor s logged data as well as edit and configure the sensor s settings and alarm and warning thresholds Figure 3 14 Alarms Page ...

Page 39: ...e of the WiNG MGR and the contact and location information for this particular WiNG MGR You can also look here to find the unit s serial number model number MAC address and the version of firmware currently running on the unit Figure 3 15 Identity Page Option Description System Name Enter a name unique to this particular WiNG MGR System Contact Designate a technical contact for this unit System Lo...

Page 40: ...iption IP Settings Network Statistics Click this link to view advanced network statistics for this device IP Version Designate whether the WiNG MGR will communicate via IPv4 IPv6 or both TCP Max Segment Size The WiNG MGR defaults to 1220 packet size for web page data Users may select 536 for limited bandwidth or VPN applications Default 1220 IPv4 Settings Configure these fields if the WiNG MGR is ...

Page 41: ... Gateway if you wish to change this field Default device route 10 0 0 1 Http Port Some ISPs use alternate http ports as an added security measure Edit this field in accordance with your ISPs security settings Default 0 Port 80 IPv6 Settings Configure these fields if the WiNG MGR is communicating via IPv6 You do have the option in this section to use DHCP If you do choose to enable DHCP DHCP will o...

Page 42: ...e onboard clock manually do so here Click the Save Changes button to save all modifications Date Enter the current date in mm dd yy format Time Entered the current time in hh mm ss format The clock is in 24 hour format not 12 hour format so ensure the hour is a two digit number between 01 and 24 NTP If you configure NTP settings they will override anything you have manually configured for the Onbo...

Page 43: ...your location Default setting Second Sunday March DST End Date Set the day DST ends at your location Default setting First Sunday November Update Interval This interval tells the WiNG MGR how often it should access the NTP server you designated and synchronize its time with the NTP server If you enter a 0 in this field it disables this feature which also disables NTP Default setting 0 disabled Opt...

Page 44: ...dividual sensor pages to designate when a sensor alarm activates a relay output Figure 3 18 Relay Output Configuration Option Description Activation Each relay can be configured as an alarm relay a latching alarm relay or a Modbus only relay When the relay is activated an alarm can be triggered or the information can be conveyed via Modbus only Default Alarm Table 3 9 Relay Output Configuration Op...

Page 45: ...re the necessary options here Figure 3 19 EIA 485 Configuration Option Description Port Function Select an output type for the EIA 485 port either Modbus Slave or BACnet MSTP Default Modbus Slave Baud Rate The baud rate is selectable 1200 2400 9600 or 19200 Choose the appropriate baud rate Default 9600 Slave Address Set a slave address from 1 254 Set the slave address to 0 disable EIA 485 port com...

Page 46: ... period of inactivity on the port before it can reset or reboot anything this help avoid executing a reboot while someone is performing maintenance on or configuring a unit Reset MSTP Port The WiNG MGR will reset the MSTP port once it detects no activity on the port for two minutes System Reboot The WiNG MGR will reboot itself once it detects no activity on the MSTP port for fifteen minutes Defaul...

Page 47: ... 3 20 Modbus Configuration Option Description Modbus TCP UDP Slave Unit Identifier This designator is used for Modbus RTU over an Ethernet connection The default slave unit identifier is 0 which disables this feature To enable this option enter a TCP UDP slave address from 1 254 in this field In most instances the identifier is typically set at 1 Default 0 disabled Table 3 11 Modbus Configuration ...

Page 48: ...Cnet will be disabled Default 0 Disabled Device Name Assign a name up to 38 characters to the unit for BACnet discovery and integration Description Add any additional details about the device up to 38 characters Location Designate the physical location of the unit UDP Port Enter a 0 to specify port 47808 0xBAC0 as the UDP port If another port is specified by your application enter that value here ...

Page 49: ...stration TTL Time in seconds for foreign device discovery MS TP Max Master The Max Master is the highest master address that a device will attempt to discover Designate this device s Max Master here Option Description Table 3 12 BACnet Configuration Options ...

Page 50: ...ch to designate whether you want to use an IPv4 or IPv6 DNS server Default setting IPv4 Primary DNS Enter the IP address for the primary DNS server as provided by your internet service provider Default setting 0 0 0 0 Secondary DNS Enter the IP address for the secondary DNS server as provided by your internet service provider Default setting 0 0 0 0 Table 3 13 DNS Configuration Options ...

Page 51: ...g None Username This is the username for your email account Leave the username at its default setting blank unless otherwise directed by your IT department Default setting Blank Password This is the password for that email account Leave the password at its default setting blank unless otherwise directed by your IT department Default setting Blank SMTP Port Enter the appropriate SMTP port Default s...

Page 52: ...ng LAN Mail Recipients Email alerts can be sent to four recipients Enter up to four unique email addresses here If you would like a message to be sent to a distribution group you can use the email address of the distribution group in one of these fields Mail Subject Enter the text that will appear in the subject line of any outgoing email messages Mail Sender Address Any email messages sent by the...

Page 53: ...ystem Contact Designate a system contact who is responsible for the WiNG MGR System Location Enter the address of the WiNG MGR s physical location V1 V2C Community Names When communicating via SNMP V1 V2 identify devices that receive Traps and or Syslog messages from the WiNG MGR and communicate with the WiNG MGR over the network Get Read Enter the appropriate community name Set Write Enter the ap...

Page 54: ... the device defined in this row IP Address This is the IP address of the device that the trap will be sent to SNMPv3 EngineID If this device uses SNMPv3 data will populate in this field SNMPv3 User Name Enter a unique name for each SNMPv3 user Access Mode Choose from the following No Auth Auth MD5 No Priv Auth MD5 Priv DES A user name is needed for No Authentication and a user name and password ar...

Page 55: ...alyzing Figure 3 26 XML Logging Page Option Description XML Options Download Sensor XML File Click this link to download sensor information as an xml file Audit Log Options The audit log is a log of all user interaction with the user interface This log will hold 1 000 entries wrapping in a first in first out manner Enable Audit Log Click this checkbox to enable the audit log View Audit Log Click t...

Page 56: ...pload a system configuration file to the WiNG MGR This is a particularly useful option if you re configuring more than one WiNG MGR and would like them to have the same settings or if you ve updated the firmware on your unit and need to re upload your current system configuration file Download System Configuration File If you are going to update the firmware on a WiNG MGR you should always downloa...

Page 57: ... data within the unit Exit to Bootloader Click this link to access the WiNG MGR s bootloader This feature should be reserved for system updates and troubleshooting and should only be accessed by individuals with the technical knowledge to use this feature Manager Radio Options Update Firmware The WiNG MGR requires multiple firmware files When new firmware is available for the WiNG MGR radio downlo...

Page 58: ...tton to activate sensor auto discovery Through sensor discovery the WiNG MGR discovers new sensors transmitting within its range The WiNG MGR loads the newly detected sensors the next available sensor position in the table on the Sensors tab of the web interface Once you have located all your sensors return to this page and turn sensor auto discovery off If you do not turn off the sensor discovery...

Page 59: ...ere Default 2 7 Volts Sensor CSV File Upload Sensor CSV Upload a CSV file to configure sensors in mass on this unit This feature is particularly helpful if you are configuring multiple identical WiNG MGR systems simultaneously Download Sensor CSV File Download a CSV file that shows all sensors configured in the Wi MGR Delete Sensors Delete Sensor Range If you wish to delete some sensors monitored ...

Page 60: ...e sure all the components of your system the manager sensors and range extenders are all operating on the correct channel pairs Figure 3 29 Radios Page Attribute Description Settings Radios A B Anaren Radios A and B communicate with the WiNG sensors Default On Radio C Digi If your system uses a WiNG RXT range extender make sure radio C is on Default On Manager Frequency Channel Pair If you wish to...

Page 61: ...air Communications on page 91 Default Channel pair 1 Radio Status These fields provide detailed information about the status and operation of the WiNG MGR s radios The Spectrum field tells you if this unit operates on the900MHz or 868MHz frequency If you need to make a call to RLE tech support they may request information found in these fields Attribute Description Table 3 20 Radio Configuration O...

Page 62: ...page of the user interface and then return to this global settings page all the values in the alarm fields will have reverted back to zeros Figure 3 30 Alarms Page Option Description Clear All Alarms Click this button to clear all active alarms on this WiNG MGR Re Alarm Function The WiNG MGR will re send an alarm after a point has been in alarm for a certain number of hours Select a re alarm time ...

Page 63: ...box to activate the option and enter a time interval Offline Delays Users can designate how many minutes must pass before the WiNG MGR considers the sensor offline Check the box to activate the option and enter a time interval Global Warning Settings There is a checkbox next to each individual alarm setting Check this box to apply that particular setting to each sensor in the system If you do not ...

Page 64: ...umidity warning is generated Check the box to activate the option and enter a humidity value Warning Delays The number of seconds that pass between the time the system goes into a warning state and the time that warning is announced Check the box to activate the option and enter a time interval Option Description Table 3 21 Alarms Configuration Options ...

Page 65: ...ithin the WiNG MGR Anyone can access the device and read all the data but you must be logged in to change any of the configuration and settings Always All users must log in to gain access to the WiNG MGR You must be logged in to read or access any data within the WiNG MGR and you also must be logged in to make any changes within the WiNG MGR User Configuration Username Each user that will log into...

Page 66: ... MGR do so here Figure 3 32 Radius LDAP Page Option Description Radius LDAP Settings Authentication Use the drop down menu to select either RADIUS or LDAP authentication IP Version Designate the IP version for communications Server IP Address Enter the IP address of the RADIUS or LDAP server Table 3 23 Radius LDAP Configuration Options ...

Page 67: ...ead write access LDAP baseObject Enter the LDAP baseObject as defined by the LDAP server LDAP Filter Enter an LDAP filter for the username Default uid LDAP Attribute Enter an LDAP attribute for the user password Default userPassword User Log The user log displays the last eight logins Each user password is cached for one hour Server Test Click the button to test the usernames and passwords Usernam...

Page 68: ...68 WiNG MGR User Guide 800 518 1519 3 Web Interface ...

Page 69: ...WiNG MGR supports only the RTU mode of transmission with 8 data bits no parity and one stop bit Every Modbus packet consists of four fields Slave Address Field Function Field Data Field Error Check Field Checksum 4 1 1 1 Slave Address Field The slave address field is one byte in length and identifies the slave device involved in the transaction A valid address range is between 1 and 254 The slave ...

Page 70: ... MGR This section outlines the registers with the name and a brief description of each 4 2 1 Function 03 Read Output Registers To read the WiNG MGR s parameter values the master must send a Read Output Registers request packet The Read Output Registers request packet specifies a start register and the number of registers to read The start register is numbered from zero 40001 zero 40002 one etc Cod...

Page 71: ...ger 0 4294967295 40009 Raw Data 2 Second data value displayed by sensor Unsigned 32 bit integer 0 4294967295 40011 Raw Data 3 Third data value displayed by sensor Unsigned 32 bit integer 0 4294967295 40013 Converted Data 1 First data value converted by the WiNG MGR Unsigned 32 bit integer 0 4294967295 40015 Converted Data 2 Second data value converted by the WiNG MGR Unsigned 32 bit integer 0 4294...

Page 72: ... CRC16 checksum Register Values 40001 0000 hex 40002 0000 hex 40003 0001 hex Register Name Description Units Range 30001 Digital Input 1 Digital Input 1 1 0 0 off uint16 0 1 30002 Digital Input 2 Digital Input 2 1 0 0 off uint16 0 1 30003 Digital Input 3 Digital Input 3 1 0 0 off uint16 0 1 30004 Digital Input 4 Digital Input 4 1 0 0 off uint16 0 1 Table 4 5 Read Input Registers Register Name Desc...

Page 73: ... A and B can be close together but to avoid signal interference they need to be as far away from antenna C as your installation will allow Extend the leader cables on the antennas to their fullest lengths and secure the antennas as far away from the WiNG MGR and has high off the ground as possible Access the WiNG MGR s web interface and navigate to the Admin Radio Configuration page Radio C needs ...

Page 74: ...74 WiNG MGR User Guide 800 518 1519 5 WiNG RXT ...

Page 75: ... which you are working The table presents specific communications objects for sensors 1 20 Looking at the table we have bolded the numerical changes to help you see there is a pattern to the Register Instance and OID assignments and a direct connection between the sensor number and the communications objects A formula at the end of the table will help you calculate Modbus Registers BACnet Instance...

Page 76: ...40008 uint32 av 102 1 3 6 1 4 1 3184 1 15 2 2 1 11 1 Offline Delay 40010 uint16 n a 1 3 6 1 4 1 3184 1 15 2 2 1 12 1 2 ID 40011 int16 n a 1 3 6 1 4 1 3184 1 15 2 2 1 2 2 Serial Number n a n a 1 3 6 1 4 1 3184 1 15 2 2 1 3 2 Name n a n a 1 3 6 1 4 1 3184 1 15 2 2 1 4 2 Reading 1 Temp deg x 10 40012 int16 ai 201 1 3 6 1 4 1 3184 1 15 2 2 1 6 2 Reading 2 Humidity RH or Digital Input 40013 uint16 ai 2...

Page 77: ...ffline Delay 40030 uint16 n a 1 3 6 1 4 1 3184 1 15 2 2 1 12 3 4 ID 40031 int16 n a 1 3 6 1 4 1 3184 1 15 2 2 1 2 4 Serial Number n a n a 1 3 6 1 4 1 3184 1 15 2 2 1 3 4 Name n a n a 1 3 6 1 4 1 3184 1 15 2 2 1 4 4 Reading 1 Temp deg x 10 40032 int16 ai 401 1 3 6 1 4 1 3184 1 15 2 2 1 6 4 Reading 2 Humidity RH or Digital Input 40033 uint16 ai 402 1 3 6 1 4 1 3184 1 15 2 2 1 7 4 Reading 3 Counter 4...

Page 78: ...ffline Delay 40050 uint16 n a 1 3 6 1 4 1 3184 1 15 2 2 1 12 5 6 ID 40051 int16 n a 1 3 6 1 4 1 3184 1 15 2 2 1 2 6 Serial Number n a n a 1 3 6 1 4 1 3184 1 15 2 2 1 3 6 Name n a n a 1 3 6 1 4 1 3184 1 15 2 2 1 4 6 Reading 1 Temp deg x 10 40052 int16 ai 601 1 3 6 1 4 1 3184 1 15 2 2 1 6 6 Reading 2 Humidity RH or Digital Input 40053 uint16 ai 602 1 3 6 1 4 1 3184 1 15 2 2 1 7 6 Reading 3 Counter 4...

Page 79: ...ffline Delay 40070 uint16 n a 1 3 6 1 4 1 3184 1 15 2 2 1 12 7 8 ID 40071 int16 n a 1 3 6 1 4 1 3184 1 15 2 2 1 2 8 Serial Number n a n a 1 3 6 1 4 1 3184 1 15 2 2 1 3 8 Name n a n a 1 3 6 1 4 1 3184 1 15 2 2 1 4 8 Reading 1 Temp deg x 10 40072 int16 ai 801 1 3 6 1 4 1 3184 1 15 2 2 1 6 8 Reading 2 Humidity RH or Digital Input 40073 uint16 ai 802 1 3 6 1 4 1 3184 1 15 2 2 1 7 8 Reading 3 Counter 4...

Page 80: ...elay 40090 uint16 n a 1 3 6 1 4 1 3184 1 15 2 2 1 12 9 10 ID 40091 int16 n a 1 3 6 1 4 1 3184 1 15 2 2 1 2 10 Serial Number n a n a 1 3 6 1 4 1 3184 1 15 2 2 1 3 10 Name n a n a 1 3 6 1 4 1 3184 1 15 2 2 1 4 10 Reading 1 Temp deg x 10 40092 int16 ai 1001 1 3 6 1 4 1 3184 1 15 2 2 1 6 10 Reading 2 Humidity RH or Digital Input 40093 uint16 ai 1002 1 3 6 1 4 1 3184 1 15 2 2 1 7 10 Reading 3 Counter 4...

Page 81: ...fline Delay 40110 uint16 n a 1 3 6 1 4 1 3184 1 15 2 2 1 12 11 12 ID 40111 int16 n a 1 3 6 1 4 1 3184 1 15 2 2 1 2 12 Serial Number n a n a 1 3 6 1 4 1 3184 1 15 2 2 1 3 12 Name n a n a 1 3 6 1 4 1 3184 1 15 2 2 1 4 12 Reading 1 Temp deg x 10 40112 int16 ai 1201 1 3 6 1 4 1 3184 1 15 2 2 1 6 12 Reading 2 Humidity RH or Digital Input 40113 uint16 ai 1202 1 3 6 1 4 1 3184 1 15 2 2 1 7 12 Reading 3 C...

Page 82: ...fline Delay 40130 uint16 n a 1 3 6 1 4 1 3184 1 15 2 2 1 12 13 14 ID 40131 int16 n a 1 3 6 1 4 1 3184 1 15 2 2 1 2 14 Serial Number n a n a 1 3 6 1 4 1 3184 1 15 2 2 1 3 14 Name n a n a 1 3 6 1 4 1 3184 1 15 2 2 1 4 14 Reading 1 Temp deg x 10 40132 int16 ai 1401 1 3 6 1 4 1 3184 1 15 2 2 1 6 14 Reading 2 Humidity RH or Digital Input 40133 uint16 ai 1402 1 3 6 1 4 1 3184 1 15 2 2 1 7 14 Reading 3 C...

Page 83: ...fline Delay 40150 uint16 n a 1 3 6 1 4 1 3184 1 15 2 2 1 12 15 16 ID 40151 int16 n a 1 3 6 1 4 1 3184 1 15 2 2 1 2 16 Serial Number n a n a 1 3 6 1 4 1 3184 1 15 2 2 1 3 16 Name n a n a 1 3 6 1 4 1 3184 1 15 2 2 1 4 16 Reading 1 Temp deg x 10 40152 int16 ai 1601 1 3 6 1 4 1 3184 1 15 2 2 1 6 16 Reading 2 Humidity RH or Digital Input 40153 uint16 ai 1602 1 3 6 1 4 1 3184 1 15 2 2 1 7 16 Reading 3 C...

Page 84: ...fline Delay 40170 uint16 n a 1 3 6 1 4 1 3184 1 15 2 2 1 12 17 18 ID 40171 int16 n a 1 3 6 1 4 1 3184 1 15 2 2 1 2 18 Serial Number n a n a 1 3 6 1 4 1 3184 1 15 2 2 1 3 18 Name n a n a 1 3 6 1 4 1 3184 1 15 2 2 1 4 18 Reading 1 Temp deg x 10 40172 int16 ai 1801 1 3 6 1 4 1 3184 1 15 2 2 1 6 18 Reading 2 Humidity RH or Digital Input 40173 uint16 ai 1802 1 3 6 1 4 1 3184 1 15 2 2 1 7 18 Reading 3 C...

Page 85: ...fline Delay 40190 uint16 n a 1 3 6 1 4 1 3184 1 15 2 2 1 12 19 20 ID 40191 int16 n a 1 3 6 1 4 1 3184 1 15 2 2 1 2 20 Serial Number n a n a 1 3 6 1 4 1 3184 1 15 2 2 1 3 20 Name n a n a 1 3 6 1 4 1 3184 1 15 2 2 1 4 20 Reading 1 Temp deg x 10 40192 int16 ai 2001 1 3 6 1 4 1 3184 1 15 2 2 1 6 20 Reading 2 Humidity RH or Digital Input 40193 uint16 ai 2002 1 3 6 1 4 1 3184 1 15 2 2 1 7 20 Reading 3 C...

Page 86: ...stances are as follows where the n is replaced with the sensor s sensor number ai n01 ai 2801 ai n02 ai 2802 ai n03 ai 2803 av n01 av 2801 av n02 av 2802 SNMP Object Identifiers are as follows where the last digit n is replaced with the sensor s sensor number 1 3 6 1 4 1 3184 1 15 2 2 1 2 n 1 3 6 1 4 1 3184 1 15 2 2 1 2 28 1 3 6 1 4 1 3184 1 15 2 2 1 3 n 1 3 6 1 4 1 3184 1 15 2 2 1 3 28 1 3 6 1 4 ...

Page 87: ... and save it in a safe location Figure B 1 Admin Menu Firmware Tab Configuration File Download Once firmware is updated the WiNG MGR should return to its normal functionality In very rare instances the WiNG MGR s configuration data all the system configuration and sensor information loaded onto the unit may become corrupted during the firmware update If the configuration files do become corrupted ...

Page 88: ... firmware files have been downloaded to a local drive navigate to the Firmware tab within the Admin menu in the web interface Figure B 2 Admin Menu Firmware Page Firmware File Upload Navigate to the first file using the browse button and then click on upload for the unit to take the file This process takes about 60 seconds to complete ...

Page 89: ...assword is rle2tech all lowercase 1 Uploading firmware via TFTP requires a TFTP Client It may be possible to download a free license TFTP Client from the internet Consult your IT department to determine a compatible client program 2 Verify that your PC and the WiNG MGR are on the same subnet LAN 3 Open your TFTP client Configure the client as follows a Host WiNG MGR s IP Address b Port 69 c Block ...

Page 90: ...90 WiNG MGR User Guide 800 518 1519 ...

Page 91: ...e via channel pair 1 You can determine on which channel pair your sensor s are communicating by looking at the status LED on the front of the sensor enclosure This LED blinks randomly once every 10 20 seconds If the LED blinks blue the sensor is communicating on channel pair 1 If the LED blinks green the sensor is communicating on channel pair 2 C 1 1 Change the Sensor s Channel Pair 1 Hold the se...

Page 92: ...el pair on which your manager is communicating The System LED on the front of the WiNG MGR serves as an indicator in the same manners as LED on the front of the sensors You can determine on which channel pair your WiNG MGR is communicating by looking at the System LED on the front of the enclosure This LED blinks randomly once every 10 20 seconds If the LED blinks blue the WiNG MGR is communicatin...

Page 93: ...ssible Access the WiNG MGR s web interface and navigate to the Admin Radio Configuration page Radio C needs to be on in order for the WiNG MGR to communicate with the WiNG RXT Just like WiNG MGRs and WiNG sensors the WiNG RXT can communicate on different channel pairs By default it is set to communicate on channel pair 1 The System LED on the front of the unit indicates on which channel pair it is...

Page 94: ...94 WiNG MGR User Guide 800 518 1519 C Alternate Channel Pair Communications ...

Page 95: ...e lower left hand terminal block on the WiNG MGR If no voltage is present at terminal block check the circuit breaker or power supply that powers the WiNG MGR If voltage is present at the power supply continue to step 2 2 Contact RLE Technologies for further troubleshooting You cannot view the WiNG MGR s home page 1 Verify that the WiNG MGR is powered up and running You will see lights on the RJ45...

Page 96: ...the Sensor Discovery Wizard has run sensors still do not appear work your way through the following steps 1 If the sensor is not visible on the WiNG MGR s home page look at the top of the sensor and see if the LED is blinking If you do not see a blink check the sensor s batteries If you do see it blink continue to step 2 2 Verify the sensor s serial number Make sure you re looking for the correct ...

Page 97: ...o be working It may have a battery problem Check the battery s voltage if the sensor begins to show inconsistent or unreliable results As battery power degrades the sensor may report data outside the bounds of reasonable readings If this occurs replace the battery When you replace the battery replace it with a 3 6V lithium battery NOT a standard alkaline AA cell Also make sure you replace it with ...

Page 98: ...98 WiNG MGR User Guide 800 518 1519 D Troubleshooting ...

Page 99: ...ols TCP IP HTML TFTP SNMP V1 V2C MIB 2 compliant NMS Manageable with Get Modbus EIA 485 Modbus Slave RTU mode Supports function codes 03 Modus TCP IP UDP IP Modbus Slave TCP IP transmission protocol BACnet IP ASHRAE STD 135 2004 Annex J BACnet MS TP RS 485 Wireless Communications Frequency Range 868 870MHz 902 928MHz Max Number of Wireless Sensors Per Manager RLE recommends not exceeding 250 senso...

Page 100: ... 4ºF to 185ºF 20ºC to 85ºC Mounting 19 Rack Mount or Wall Mount Dimensions 9 7 W x 4 8 D x 1 8 H 24 6cmW x 12 2cmD x 4 6cmH Weight 2 7lb 1 23kg Certifications ETL listed CE conforms to UL 61010 1 EN 61010 certified to CSA C22 2 NO 61010 1 RoHS compliant FCC ID X7J A11072401 and MCQ XB900HP IC 8975A A11072401 and 1846A XB900HP Power 5VDC 400mA max USB Communications Port Serial port emulation for f...

Page 101: ...89 1 certified to CSA C22 2 NO 61010 1 RoHS compliant FCC ID X7J A11072401 and MCQ XB900HP IC 8975A A11072401 and 1846A XB900HP Power 3 6V AA lithium battery Battery Life Up to 5 years when system spans full operating range Up to 8 years at room temperature up to 122 F 50 C Up to 12 years at room temperature Shelf Life 10 years in quiescent mode with battery installed Transmission Interval 10 20 s...

Page 102: ... over the range of 20 RH to 80 RH 5 C to 60 C Prolonged exposure outside of that range will impact humidity accuracy Operating Environment Temperature 13ºF to 185ºF 25ºC to 85ºC Altitude 200ft to 15 000ft 70m to 4572m max Mounting Free standing magnets included 1U screw 15mm mini din rail zip ties Dimensions 2 8 L x 1 1 W x 1 1 H 7 1cmL x 2 8cmW x 2 8cmH Weight 0 08lb 0 036kg Certifications CE FCC...

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