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Riverbed SteelConnect SDI-5030, Hardware Installation Manual

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SteelConnect SDI-5030 Gateway Hardware Installation Guide

    23

 3

Replacing SteelConnect Gateway SDI-
5030 Components

This chapter describes how to replace components in the SteelConnect SDI-5030 gateway. It includes 
the following sections:

“Field-replaceable units” on page 23

“Required tools” on page 24

“Removing and installing the bezel” on page 24

“Removing and installing the chassis cover” on page 25

“Removing and installing the air duct” on page 26

“Replacing disk drives” on page 27

“Replacing memory modules” on page 30

“Replacing power supply units” on page 32

“Replacing fans” on page 34

“Replacing network interface cards (NICs)” on page 35

Field-replaceable units

The SteelConnect SDI-5030 gateway contains several field-replaceable units (FRUs) that you or a 
certified service technician can troubleshoot, remove from the gateway, and replace without having to 
send the gateway to a repair facility.

Caution: 

Perform troubleshooting or repairs only as directed in the product documentation or by the online or 

telephone service and support team. All other servicing should be performed by a certified service technician only. 

Your warranty does not cover damage due to servicing that is not authorized by Riverbed. Read and follow the safety 

instructions in the 

Safety and Compliance Guide

.

Note: 

For a list of supported NICs, see 

Appendix A, “Supported NICs.”

Important: 

If your gateway is rack mounted, see 

Chapter 2, “Installing the SteelConnect SDI-5030 Gateway” 

 to 

remove it from the rack before starting the procedures in this chapter. 

Summary of Contents for SteelConnect SDI-5030

Page 1: ...SteelConnect SDI 5030 Gateway Hardware Installation Guide March 2018 ...

Page 2: ... trademarks of VMware Inc in the United States and in other countries This product includes Windows Azure Linux Agent developed by the Microsoft Corporation http www microsoft com Copyright 2016 Microsoft Corporation This product includes software developed by the University of California Berkeley and its contributors EMC and Comtech AHA Corporation This product is derived from the RSA Data Securi...

Page 3: ...talling the SteelConnect SDI 5030 Gateway 13 Site preparations or considerations 13 Site requirements 13 Safety information 13 Environmental considerations 14 Required tools and equipment 14 Rack mounting the SteelConnect SDI 5030 14 Powering on the gateway 20 Connecting to the network 21 3 Replacing SteelConnect Gateway SDI 5030 Components 23 Field replaceable units 23 Required tools 24 Removing ...

Page 4: ...nterface cards NICs 35 A Supported NICs 39 Four port 1 GbE Copper Base T card 39 Two port 10 GbE Copper card 40 Four port 10 GbE Copper card 41 Four port 1 GbE Fiber Copper SFP card 41 Two port 10 GbE Fiber SFP card 42 Four port 10 GbE Fiber SFP card 43 B SteelConnect SDI 5030 Specifications 45 Technical specifications 45 Power requirements and consumption 45 Environmental specifications 46 ...

Page 5: ... list new features known issues and fixed problems To see the most current version of the release notes click the version number in the lower left corner of SCM We recommend taking a look at the release notes before you begin using a new version of SCM Contacting Riverbed Technical support Problems installing using or replacing Riverbed products Contact Riverbed Support or your channel partner who...

Page 6: ...injury or damage to the equipment Mishandling of the equipment voids all warranties Read and follow safety guidelines and installation instructions carefully Many countries require the safety information to be presented in their national languages If this requirement applies to your country consult the Safety and Compliance Guide before you install operate or service the products Refer to the Safe...

Page 7: ...egration Amazon Web Services AWS high availability and AWS SteelHead for virtual provisioning This chapter includes the following sections SteelConnect SDI 5030 gateway components on page 7 SteelConnect SDI 5030 gateway LEDs on page 8 SteelConnect SDI 5030 gateway components The SteelConnect SDI 5030 is a 1U gateway that offers high throughput and support for complex networks Figure 1 1 SteelConne...

Page 8: ...ateway front panel Figure 1 3 shows the rear panel of the gateway Figure 1 3 SteelConnect SDI 5030 gateway rear panel This table describes the components on the rear panel SteelConnect SDI 5030 gateway LEDs This section describes the LEDs for the SteelConnect SDI 5030 gateway Components Description Power supply 1 and 2 Supplies power to the gateway Ports 5 and 6 RJ45 access ports to the NIC cards ...

Page 9: ...uplicate system ID LED is on the back of the gateway to the left of the video port 2 NMI button recessed tool required for use Puts the gateway in a halt state and issues a nonmaskable interrupt NMI This state helps when performing diagnostics for a given issue where a memory download is necessary to determine the cause of the problem To prevent an inadvertent system halt the NMI button is located...

Page 10: ...ateway 7 Hard drive activity LED Activity blinking green 8 Port 5 activity LED Maps to port 5 on the rear panel Link green Activity blinking green The blink rate is consistent with the amount of network activity HDD LED State Description Activity LED Blinking green Read write activity Disk fault LED Orange Failed disk Blinking orange RAID rebuild Label Control panel descriptions LED description ...

Page 11: ...resent only 12 VSB or power supply in cold redundant state Amber Power supply critical event causing a shutdown failure OCP OVP Fan fail 1 Hz blinking amber Power supply warning possible high temperature high power high current slow fan 2 Hz blinking green Power supply firmware updating Port 5 and 6 LEDs State Description Left LED Green Link is up Blinking green Activity Right LED No light with gr...

Page 12: ...SDI 5030 Gateway Hardware Installation Guide SteelConnectSDI 5030GatewayOverview SteelConnectSDI 5030gatewayLEDs Link Activity Top right Green Link Blinking green Activity Four port 1 GbE copper LEDs State Description ...

Page 13: ... standard electronic environment where the ambient temperature doesn t exceed 45º C 95º F and the relative humidity doesn t exceed 90 noncondensing Ethernet connections are available within the standard Ethernet limit A clean power source is available dedicated to computer devices and other electronic equipment The rack is a standard 19 inch Telco type mounting rack Safety information Carefully in...

Page 14: ... the gateway near high powered radio transmitters or electrical equipment such as electrical motors or air conditioners Interference from electrical equipment can cause intermittent failures Do not install the gateway in areas where condensation water or other liquids may be present These may cause safety hazards and equipment failure For clearance to the front and rear panels make sure that front...

Page 15: ...0 mm longer for easier gateway insertion You can adjust the rails to accommodate a 24 inch to 30 inch deep rack When installed the maximum rail extension is 16 7 inches 424 4 mm The rails support a maximum device weight of 130 lb 59 kg Note The rail kit may contain extra pieces of hardware not needed for your gateway installation The RMK 1 VRAIL has the components shown in Figure 2 1 Figure 2 1 Sl...

Page 16: ... brackets to the appropriate vertical position on the rack and insert the fasteners Move the ball retainer to the front of the slide rails See Figure 2 3 Figure 2 3 Installing the rails to the rack 2 Install the inner members to the gateway Align the inner member key holes to standoffs on the gateway and move the inner member toward the front of the gateway See Figure 2 4 Figure 2 4 Installing the...

Page 17: ...release button in the inner member to release the lock and allow the gateway to close See Figure 2 5 Figure 2 5 Installing the gateway to fixed slides bezel attached To remove the gateway 1 Fully extend the slides until they are in the locked position 2 Pull the release button to release the lock and disconnect the inner member from the slides See Figure 2 6 Figure 2 6 Releasing the lock ...

Page 18: ...g the RMK 1 PRAIL kit Note The RMK 1 PRAIL kit does not require the use of tools however there is an option to use a screw on each rail for added stability 1 Install the rails to the rack posts Insert the rail into the rack holes Use the slide to move the bracket inside of the rack Once the rail is in the correct holes release the extendable part of the rail and the bracket will snap in place and ...

Page 19: ...y See Figure 2 9 Figure 2 9 Extending the slides 3 Position the gateway so that the keyed openings on the rails are aligned with the locating pins on the sides of the gateway See Figure 2 10 Figure 2 10 Aligning the gateway 4 Start with the back of the gateway and drop the rear spool into the rail and continue to drop the spools into the rail until the gateway is fully positioned ...

Page 20: ...the rails 2 Lift the gateway out of the rails and remove the gateway from the rack Powering on the gateway This section describes how to connect the AC power and power on the gateway Caution In European electrical environments you must ground earth the Green Yellow tab on the power cord or risk electrical shock To power on the gateway 1 If your gateway has a master power switch ensure that the gat...

Page 21: ...ain 5 Check the status lights on the gateway Connecting to the network Use port 1 located on the rear panel of the gateway to connect to the SteelConnect Manager SCM The remaining ports are general purpose and are numbered 1 to 6 along the lower row and 7 to 10 in the upper row of the rear panel Note The SteelConnect SDI 5030 gateway does not ship with cables To find a SteelConnect Manager instanc...

Page 22: ...22 SteelConnect SDI 5030 Gateway Hardware Installation Guide InstallingtheSteelConnectSDI 5030Gateway Connectingtothenetwork ...

Page 23: ...e SteelConnect SDI 5030 gateway contains several field replaceable units FRUs that you or a certified service technician can troubleshoot remove from the gateway and replace without having to send the gateway to a repair facility Caution Perform troubleshooting or repairs only as directed in the product documentation or by the online or telephone service and support team All other servicing should...

Page 24: ...ts for the gateway to function properly Installation of unapproved components will result in boot failure To order components contact Riverbed Support at https support riverbed com Removing and installing the bezel Note The bezel that ships with your gateway might look different from the bezel in the figure To remove the bezel 1 If locked unlock the bezel 2 Remove the left end of the front bezel f...

Page 25: ... to add or replace components inside the gateway This section describes how to work with the chassis cover The gateway must be operated with the gateway cover in place to ensure proper cooling Removing the chassis cover 1 Power down the gateway and unplug all peripheral devices and the power cable 2 Remove the screw if there is one on the cover and loosen the two captive screws on the rear panel o...

Page 26: ...ed front edge fits smoothly under the chassis edge and the locking pins are fully engaged Figure 3 4 Installing the cover 2 Install the two captive installation screws at the rear of the unit and then secure the screw at the top if there is a screw Removing and installing the air duct The gateway requires an air duct for proper airflow Always operate your gateway with the air duct in place Note Yo...

Page 27: ...ve your data Each disk is encoded with machine level information and moving disks is not supported The SDI 5030 gateway is equipped with replaceable hot swappable 3 5 inch hard disk drives HDD When replacing a drive replace only one drive at a time You must use approved disk drives To order disk drives contact Riverbed Support at https support riverbed com Note When you replace disk drives you mus...

Page 28: ...DI 5030Components Replacingdiskdrives 2 Identify the faulty disk drive See Figure 3 6 for disk drive numbering Figure 3 6 Disk drive numbers 3 Press the orange release button and pull the drive handle toward you Figure 3 7 Removing the disk drive 4 Slide the faulty disk drive out of the slot ...

Page 29: ...e the failed drive Figure 3 8 Removing the drive from the carrier 6 Insert the new drive in the carrier and secure using the four screws Make sure the drive connector matches the backplane connector Figure 3 9 Inserting the drive in the carrier 7 Open the new disk drive handle by pressing the orange release button 8 Slide in the new disk drive until it mates with the back connectors in the chassis...

Page 30: ...h the other disk drives You do not need to set up or configure the new disk drive Important It takes approximately 3 to 4 hours to rebuild a new disk drive You can configure the system to send an email to the administrator user when the disk drive has finished rebuilding Replacing memory modules Figure 3 11 illustrates the memory module slot locations Figure 3 11 Memory module slot locations When ...

Page 31: ...ory module with a module of a different size causes the gateway to fail You must use approved memory modules Contact Riverbed Support at https support riverbed com to obtain the correct memory modules 6 Align the memory module edge connector with the slot alignment keys and insert it into the slot The module slot has two alignment keys that allow you to install the module in only one direction Fig...

Page 32: ...en replacing the power supply units they can become hot to the touch To replace a power supply unit 1 Locate the defective power supply unit and remove the power cord 2 Press the release tab toward the black handle and pull the power supply unit toward you Figure 3 13 Removing the power supply unit Power supply 1 PS1 is on the left and power supply 2 PS2 is on the right 3 Pull the power supply uni...

Page 33: ...ion Guide 33 Replacingpowersupplyunits ReplacingSteelConnectGatewaySDI 5030Components 4 Slide in the new power supply unit until it clicks into place Figure 3 14 Inserting the power supply unit 5 Plug the AC power cord into the new power supply unit ...

Page 34: ...pport at https support riverbed com To replace a fan 1 Power off the gateway and remove the chassis cover See Removing and installing the chassis cover on page 25 2 Identify the faulty fan Disconnect the fan cable from the cable jack on the motherboard and remove the faulty fan from the dock Figure 3 15 Fan numbering 3 Lift the fan assembly from the chassis and push out the faulty fan Figure 3 16 ...

Page 35: ...sis base and push down until it is firmly seated Figure 3 17 Installing the fan assembly 6 Attach the fan cable to the fan connector on the server board 7 Replace the chassis cover Replacing network interface cards NICs To install or replace a NIC 1 Power down the gateway and remove the power supply cord 2 Remove the cables connected to the gateway 3 Remove the gateway from the mounting rack if ne...

Page 36: ...s Replacingnetworkinterfacecards NICs 4 Remove the top cover The PCI risers are accessible See Removing and installing the chassis cover on page 25 Figure 3 18 PCI risers To install a card in the PCI riser 1 Remove the riser with the bracket by removing the screw Figure 3 19 Removing the riser with bracket ...

Page 37: ...riser slot and attach the bracket to the riser assembly near the rear panel The NICs fit horizontally into the PCIe enclosure Note Make sure the cards are seated properly in the enclosure The cards are not functional if they are not seated properly Figure 3 20 Installing the riser assembly 5 Plug the assembly into the riser slot on the baseboard and fasten the screw Figure 3 21 Installing a PCI ad...

Page 38: ...38 SteelConnect SDI 5030 Gateway Hardware Installation Guide ReplacingSteelConnectGatewaySDI 5030Components Replacingnetworkinterfacecards NICs ...

Page 39: ...ard on page 40 Four port 10 GbE Copper card on page 41 Four port 1 GbE Fiber Copper SFP card on page 41 Two port 10 GbE Fiber SFP card on page 42 Four port 10 GbE Fiber SFP card on page 43 Four port 1 GbE Copper Base T card Figure A 1 Four port 1 GbE Copper Base T card NIC 1 001G 4TX Port Description P0 P1 P2 P3 Provides access to 10 100 1000 Base TX LED Description Link Activity LED1 Link Green A...

Page 40: ...tegory 3 4 or 5 maximum 100 m 100 Base Tx Category 5 maximum 100 m 1000 Base T Category 5E maximum 100 m Port Description P0 P1 Provides access to 100 1000 10G Base T LED Description 10G GRN 1G YLW LED1 10 G Green 1 G Yellow 100 M Off LINK ACT GRN LED2 Link Green Activity Blinking green Specification Description Connectors Two shielded RJ 45 Cables and operating distance 100Base Tx Category 5 maxi...

Page 41: ...d NIC 1 001G 4SFP Port Description P0 P1 P2 P3 Provides access to 100 1000 10G Base T LED Description 10G GRN 1G YLW LED1 10 G Green 1 G Yellow 100 M Off LINK ACT GRN LED2 Link Green Activity Blinking green Specification Description Connectors Four shielded RJ 45 Cables and operating distance 100Base Tx Category 5 maximum 100 m 1000Base T Category 5E maximum 100 m 10GBase T Category 6A maximum 100...

Page 42: ...ances SFP 1GBase Copper module 1000 Base T Category 5E maximum 100 m SFP 1GBase SX module Multimode Fiber 220 m using 62 5 um 550 m using 50 um SFP 1GBase LX module Single mode Fiber 5000 m using 9 um Multimode Fiber 550 m using 50 um 550 m using 62 5 um Supported SFPs Manufacturing Part Orderable Part SFP 1 GbE TX 410 00138 01 TRC 1 SFP TX SFP 1 GbE SX 410 00139 01 TRC 1 SFP SX SFP 1 GbE LX 410 0...

Page 43: ...10 G Passive Direct Attach Cable up to 10 m SFP 10GBase SR module 62 5 um 160 MHz km 26 m 62 5 um OM1 200 MHz km 33 m 50 um 400 MHz km 66 m 50 um OM2 500 MHz km 82 m 50 um OM3 2000 MHz km 300 m SFP 10GBase LR module Single Mode 10000 m at 9 um SFPs Manufacturing Part Orderable Part SFP 10 GbE DAC 410 00142 01 TRC 1 SFPP DAC SFP 10 GbE SR 410 00143 01 TRC 1 SFPP SR SFP 10 GbE LR 410 00144 01 TRC 1 ...

Page 44: ...10 GbE Direct Attached Cable 10 G Passive Direct Attach Cable up to 10 meters SFP 10GBase SR module 62 5 um 160 MHz km 26 m 62 5 um OM1 200 MHz km 33 m 50 um 400 MHz km 66 m 50 um OM2 500 MHz km 82 m 50 um OM3 2000 MHz km 300 m SFP 10GBase LR module Single Mode 10000 m at 9 um SFPs Manufacturing Part Orderable Part SFP 10 GbE DAC 410 00142 01 TRC 1 SFPP DAC SFP 10 GbE SR 410 00143 01 TRC 1 SFPP SR...

Page 45: ...y The gateway is rated at the following power characteristics when operating at nominal AC input voltages 110 V and 220 V Specification Definition Form factor 1U Hard drive disk 1 x 3 5 in 1 TB SATA HDD Memory 8 x 16GB DDR4 128 GB Dimensions With bracket and power supply handle 1 72 in 43 6 mm x 17 25 in 439 mm x 30 25 in 769 mm Without bracket and power supply handle 1 72 in 43 6 mm x 17 25 in 43...

Page 46: ...ions Environmental specifications Power Factor 50 load 90 BTU Typical 972 Specification Definition Operating acoustic 7 0 BA Temperature operating 50ºF to 95ºF 10ºC to 35ºC Temperature storage 40ºF to 158ºF 40ºC to 70ºC Relative humidity 50 to 90 noncondensing Altitude operating 10 000 ft 3050 m Specification Definition ...

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