Rittal CMC III Processing Unit Frequently Asked Questions Manual Download Page 4 | Manualshive

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FAQ

– CMC III

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There has been an auto-logout and my changes have been lost. What are the possible
causes? ........................................................................................................................... 23

Which mobile operating systems and devices are supported? ......................................... 23

Which values are displayed on the mobile website? ........................................................ 23

How many windows can be displayed on the mobile website? / What is the maximum
number of values that should be configured on the dashboard for the mobile website? ... 23

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Summary of Contents for CMC III Processing Unit

Page 1: ...FAQ CMC III Frequently asked questions ...

Page 2: ...7 Which SD cards and USB sticks can be used 7 Is it possible to connect a camera to the CMC III 7 Which Data Encryption Standard is used for the network communication 8 CMC III software configuration 9 How do I define an alarm The alarming as e mail or SMS does not function correctly what can be the reason 9 After selecting a sensor and clicking on Alarm Configuration no values for selection are l...

Page 3: ...hen the S0 or the Wiegand interface is used 19 If the CMC III I O Unit is to be connected with several fault message contacts of a device how must it be wired 20 How for example is a lamp connected to the relay output 20 Door control with CAN bus access 21 How many racks can be controlled with a CMC III system 21 How many reader systems must be installed 21 Can a reader system be used to release s...

Page 4: ...the possible causes 23 Which mobile operating systems and devices are supported 23 Which values are displayed on the mobile website 23 How many windows can be displayed on the mobile website What is the maximum number of values that should be configured on the dashboard for the mobile website 23 ...

Page 5: ...FAQ CMC III Page 5 of 24 Notes on these FAQ CMC III These FAQs refer to software version V3 15 20_10 of the CMC III Some of the explanations may vary from older versions ...

Page 6: ...anagement DCIM software that automatically detects all Rittal components Further information about RiZone can be found on our homepage using the following link RiZone at www Rittal com How can the CMC III data be included in other systems As of software version V3 11 00 the CMC III supports the two standard protocols SNMPv1 2c 3 and OPC UA and from software version V3 15 00 the standard protocol M...

Page 7: ... need to be made to the firmware Generally speaking a standard CMC III PU may be installed in a LCP or in a RiMatrix S in its delivered state However in order to operate the systems correctly a special patch file for the respective LCP RiMatrix S system must be copied onto the CMC III PU to make the CMC III PU compatible with the system The patch file can be requested from Rittal and should then b...

Page 8: ...If using Internet Explorer live images from the camera cannot be displayed because Internet Explorer does not support the streaming function used When using Opera as a browser password protection on the camera must be deactivated Which Data Encryption Standard is used for the network communication With software version V3 15 20_6 and newer the CMC III only accepts TLS encryption for HTTPS connecti...

Page 9: ...de in the tree by clicking it and then open the Configuration tab To configure the e mail addresses or an SMS unit click the SMTP or SMS field respectively A new window opens after you have selected the associated field Enter the general configuration of the e mail server SMS unit on the left hand side in this window You can enter a maximum of 16 e mail SMS receivers in the table on the right hand...

Page 10: ...st switch the associated receivers on again by setting the appended tick The receivers are taken automatically from the general configuration and cannot be changed here Click the OK button to confirm this configuration and then click Save in the Alarm Configuration window to save the configuration After selecting a sensor and clicking on Alarm Configuration no values for selection are listed in th...

Page 11: ...re flexible than a virtual device it cannot be queried by SNMP and the system is limited to 16 tasks How many messages can the CMC III store in the logging A permanently defined area in the system memory of 1 MB is reserved for logging messages This area consists of two blocks each of 500 kB The system first writes one such block full and then begins with the second block If the second block becom...

Page 12: ...ce the file has been copied the CMC III PU will automatically recreate the settings Afterwards full details of the recreation process can be found in the log file of the CMC III Is it possible to copy a company own certificate to the CMC III for encrypted communication With software version 3 15 20_6 and higher it is possible to upload an own certificate to the CMC III PU which is used by the syst...

Page 13: ...also certificates with a certification chain The Login with Internet Explorer is not possible because the buttons are inactive although if I use the newest version Which configurations should be done The Internet Explorer has in the later versions an option which is called compatibility mode to show websites in an internal network intranet sites without any configuration changes For the website of...

Page 14: ... document mode can be changed in the developer toolbar Open the developer toolbar through the options menu or press F12 In the submenu Emulation you can find the options for Document mode which must be changed to the highest version f e 10 or Edge ...

Page 15: ...onfigured correctly in the CMC III What should be changed in the software of the webcam In general it is recommended to update the firmware of the Axis webcam before integrate it in the CMC III The update can be downloaded from the Axis website There are two possible ways to configure the connection between the CMC III and the Axis webcam once again This is necessary with special types of Axis web...

Page 16: ...webcam can be kept active and an anonymous login is not possible The option Enable anonymous viewer login stays active in this case but in the Password Settings the option Allow password type must be changed to Unencrypted only In the CMC III configuration the username and the password have to be saved ...

Page 17: ... edge What happens if I reboot the system If the system is rebooted no values will be recorded during this period As soon as the CMC III is operational again recording will continue On the website this period will be indicated by an empty bar in the chart Can I download and edit the measurements from the system The values are stored as a CSV file on the SD card or USB stick This csv file may be do...

Page 18: ... chart changes during the process of recording the system will delete the old file and begin a new one In order to ensure that the measured data is not lost the file with the measurements should be downloaded and saved beforehand All charts will likewise be restarted if the date or time is changed ...

Page 19: ...is installed What is the pin assignment of the 7030 190 universal sensor when the S0 or the Wiegand interface is used If the 7030 190 universal sensor is used as S0 interface pin 5 or pin 6 pulse and pin 2 GND must be used The universal sensor so permits the connection of two devices with S0 interface If the 7030 190 universal sensor is used as Wiegand interface pin 5 and pin 6 must be used as dat...

Page 20: ...of a single device The shared GND for the digital inputs is always on the right hand pin How for example is a lamp connected to the relay output The relay outputs on the CMC III I O Unit as well as the relay output on the rear of the CMC III Processing Unit are pure switching contacts and do not provide any 24 V power supply This must come from an external power supply for the connection of a lamp...

Page 21: ...ystem with electromagnetic handles without a reader system the doors can only be opened remotely via the network or using a master key This can then control all handles that are connected to this CMC III system namely a maximum of 16 units Several reader systems can however also be connected to a CMC III for example to keep the paths from the reader system and door as short as possible Consequentl...

Page 22: ...d The CMC III provides the capability to integrate third party reader units There are two types of connection using a digital input or using the 7030 190 Universal Sensor and its Wiegand interface A digital input can be connected provided the third party reader system has a relay output In this case the user administration must be made on the third party reader system because the CMC III cannot di...

Page 23: ...dashboards when one user presses the Save button the second user is automatically logged out Which mobile operating systems and devices are supported The mobile website may be used on smartphones and tablets with Android and Windows Phone operating systems as well as iOS 7 Please note that iOS 8 is not currently supported Which values are displayed on the mobile website The displayed values may be...

Page 24: ...RITTAL GmbH Co KG Auf dem Stützelberg D 35726 Herborn Phone 49 0 2772 505 0 Fax 49 0 2772 505 2319 E mail info rittal de www rittal com www rimatrix5 com ...

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