FAQ
– CMC III
Page
23
of
24
Flexibly designable Web interface
(dashboards) and mobile website
Following an update, why are the "Dashboards" tab and the button on the homepage
no longer visible?
If the "Dashboards" tab and the button on the homepage are no longer visible, this is
because the website has not yet been reloaded and the cache hasn't been emptied. Both of
these actions may be executed simultaneously using the key combination "Ctrl + F5".
There has been an auto-logout and my changes have been lost. What are the possible
causes?
If a dashboard is activated, the auto-logout function is deactivated. In other words, this has
not occurred because a certain period of time has elapsed without activity. Instead, it is likely
that a second user has made changes on the same or another dashboard, and was the first
to save them. If two users are logged in to different dashboards, when one user presses the
"Save" button, the second user is automatically logged out.
Which mobile operating systems and devices are supported?
The mobile website may be used on smartphones and tablets with Android and Windows
Phone operating systems, as well as iOS 7. Please note that iOS 8 is not currently
supported.
Which values are displayed on the mobile website?
The displayed values may be defined individually in a dashboard. In the CMC III
configuration, you then determine which dashboard you wish to link in to when the mobile
website is opened. The display windows set in the dashboard will then appear on the mobile
device.
How many windows can be displayed on the mobile website? / What is the maximum
number of values that should be configured on the dashboard for the mobile website?
The maximum number of configurable values depends to a large extent on the mobile
terminal device used. The number of displayed variables and windows should therefore be
kept to a minimum, and tested for the mobile website once the dashboard has been
configured.
