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Ricoh MP 6503, User Manual

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Ricoh MP 6503 User Manual Download Page 212

Message

Cause

Solution

"Transmission cannot be
performed because the
encryption certificate is not
currently valid."

The user certificate
(destination certificate) has
expired.

A new user certificate must be installed.
For details about the user certificate
(destination certificate), see
"Configuring S/MIME", Security
Guide.

"XXX cannot be YYY
because the device
certificate used for the S/
MIME signature is not
currently valid."
(XXX and YYY indicate the
user action.)

The device certificate (S/
MIME) has expired.

A new device certificate (S/MIME)
must be installed. For details about
how to install a device certificate (S/
MIME), see "Protecting
Communication Paths via a Device
Certificate", Security Guide.

"XXX cannot be YYY
because there is a problem
with the device certificate
used for the S/MIME
signature. Check the device
certificate."
(XXX and YYY indicate the
user action.)

There is no device certificate
(S/MIME), or the certificate
is invalid.

For details about the device certificate
(S/MIME), see "Protecting
Communication Paths via a Device
Certificate", Security Guide.

"XXX cannot be YYY
because the Digital
Signature's device certificate
is not currently valid."
(XXX and YYY indicate the
user action.)

The device certificate (PDF
with digital signature or
PDF/A with digital
signature) has expired.

A new device certificate (PDF with
digital signature or PDF/A with digital
signature) must be installed. For details
about how to install a device certificate
(PDF with digital signature or PDF/A
with digital signature), see
"Configuring PDFs with Electronic
Signatures", Security Guide.

"XXX cannot be YYY
because there is a problem
with the Digital Signature's
device certificate. Check the
device certificate."
(XXX and YYY indicate the
user action.)

There is no device certificate
(PDF with digital signature or
PDF/A with digital
signature), or the certificate
is invalid.

A new device certificate (PDF with
digital signature or PDF/A with digital
signature) must be installed. For details
about how to install a device certificate
(PDF with digital signature or PDF/A
with digital signature), see
"Configuring PDFs with Electronic
Signatures", Security Guide.

10. Troubleshooting

210

Summary of Contents for MP 6503

Page 1: ...Safety Information in Read This FIrst before using the machine Information for This Machine Troubleshooting Adding Paper and Toner Web Image Monitor Document Server Scan Print Fax Copy Getting Started...

Page 2: ......

Page 3: ...t Paper 17 Sending and Receiving Faxes via the Internet 19 Sending and Receiving Faxes by Using the Machine without Fax Unit Installed 20 Using the Facsimile and the Scanner in a Network Environment 2...

Page 4: ...acing Originals 60 Placing Originals on the Exposure Glass 60 Placing Originals in the Auto Document Feeder 60 3 Copy Basic Procedure 63 Auto Reduce Enlarge 64 Duplex Copying 66 Specifying the Origina...

Page 5: ...ng Multiple Pages into Single Page 93 When Using the PCL 6 Printer Driver 93 Types of Combine Printing 93 Saving and Printing Using the Document Server 95 Storing Documents in Document Server 95 Manag...

Page 6: ...ay 125 Printing from the Bypass Tray Using the Printer Function 127 Loading Paper into the Large Capacity Tray 130 Loading Orientation fixed Paper or Two sided Paper 131 Recommended Paper 134 Recommen...

Page 7: ...Scanning or Storing Originals 207 When the Address Book Is Updated 208 When Data Cannot Be Sent Due to a Problem with the Destination 209 When the Machine Cannot Be Operated Due to a Problem with the...

Page 8: ...user errors This symbol is located at the end of sections It indicates where you can find further relevant information Indicates the names of keys on the machine s display or control panels mainly Eu...

Page 9: ...the label contains the following your machine is a region A model CODE XXXX 67 29 25 220 240 V mainly North America If the label contains the following your machine is a region B model CODE XXXX 57 1...

Page 10: ...Names of Major Features In this manual major features of the machine are referred to as follows Auto Document Feeder ADF Large Capacity Tray LCT 8...

Page 11: ...ument Server Printing multi page documents and received faxes on a single sheet Combine Copier Fax See Combined Copying Copy Document Server See Combine Two Originals Fax Printing received faxes on bo...

Page 12: ...Sending the URL of the folder in which scan files are stored See Sending the URL by E mail Scan Storing scan files in a shared folder See Basic Procedure When Using Scan to Folder Scan Storing scan fi...

Page 13: ...Registering Entered Destinations to the Address Book Fax See Registering a destination in the address book manually Scan Using Web Image Monitor to register destinations from a computer See Registerin...

Page 14: ...tering frequently used printing settings to the printer driver See Using One Click Presets Print Changing the initial settings of the printer driver to frequently used printing settings See Displaying...

Page 15: ...n The programs or Web pages can be recalled easily by pressing the shortcut icons You can display only the icons of functions and shortcuts that you use You can change the order of the function and sh...

Page 16: ...age by 90 degrees to match it with the copy paper See Reducing or Enlarging Originals Copy Document Server Copier functions such as Duplex Combine Booklet and Magazine allow you to save on paper by co...

Page 17: ...d punch holes in your prints For details about stapling see Staple Print For details about punching see Punch Print You can print files stored on a removable memory device and specify print conditions...

Page 18: ...For details about the Document Server in printer mode see Saving and Printing Using the Document Server Print For details about the Document Server in fax mode see Storing a Document Fax For details...

Page 19: ...a paper jam the other machine can still continue to finish the job See Connect Copying Copy Document Server Sending and Receiving Faxes without Paper Reception You can store and save received fax docu...

Page 20: ...is machine which then forwards the fax via its telephone connection LAN Fax CJQ605 To send a fax print from the Windows application you are working with select LAN Fax as the printer and then specify...

Page 21: ...Internet Fax or from computers Internet Fax Reception and Mail to Print See Receiving E Mail by Internet Fax Mail to Print Fax Internet Fax compatible machines and computers that have e mail addresse...

Page 22: ...To use the remote fax function install the fax connection unit on the main machine and sub machine The procedure for sending faxes is as same as that of for the machine with the fax unit When a job ha...

Page 23: ...view of Folder Transmission Function Fax See Basic Procedure When Using Scan to Folder Scan You can use Web Services on Devices WSD to send scan files to a client computer See Basic Operating Procedur...

Page 24: ...can Preventing Information Leakage Security Functions CJQ608 You can protect documents from unauthorized access and stop them from being copied without permission You can control the use of the machin...

Page 25: ...e machine s scanner functions Both delivered files and user information can be controlled A A CUL004 xxx xxx xxx 600 dpi xxx xxx xxx 600 dpi You must set up and configure a Windows server to use the d...

Page 26: ...the system settings manage jobs print the job history and configure the authentication settings See Using Web Image Monitor Connecting the Machine System Settings See Web Image Monitor Help Preventin...

Page 27: ...machine with the Copy Data Security function disabled the hidden text becomes visible in the copy indicating that the copy is unauthorized Using the copier function or the printer driver you can embed...

Page 28: ...1 What You Can Do with This Machine 26...

Page 29: ...DF over originals placed on the exposure glass If you load a stack of originals in the ADF the ADF will automatically feed the originals one by one 2 Exposure glass Place originals face down here For...

Page 30: ...the Names and Functions of the Machine s Control Panel 7 Front cover Open to access the inside of the machine 8 Paper trays trays 1 3 Load paper here Tray 1 is a tandem tray where paper on the left s...

Page 31: ...se to copy or print on OHP transparencies adhesive labels and paper that cannot be loaded in the paper trays For details see page 125 Loading Paper into the Bypass Tray 5 Extender Pull this extender o...

Page 32: ...cover or slip sheets into copied or printed paper 3 Multi Folding unit The Multi Folding unit can apply the following folds Half Fold Letter Fold out Letter Fold in Double Parallel Fold Gate Fold and...

Page 33: ...he following paper trays Finisher upper tray Finisher shift tray 11 Output jogger Finisher SR4080 Jogs the sheets delivered to the finisher shift tray 12 Booklet Finisher SR4130 Sorts stacks staples a...

Page 34: ...ower indicator flashes slowly In Low Power mode the main power indicator is lit 3 Status indicator Indicates the status of the system Stays lit when an error occurs or the toner runs out 4 Data In ind...

Page 35: ...uage used on the display English is set as default 1 Press Home at the bottom of the screen in the center 2 Flick the screen to the left and then press Change Language 3 Select the language you want t...

Page 36: ...Kilogram force 1 kgf 9 8N To switch between screens flick your finger to the right or left on the screen DQA161 5 6 12 1 3 4 7 8 9 10 11 2 1 Logged in user icon When user authentication is enabled an...

Page 37: ...ng this key may be disabled You can specify whether this key is enabled or not in some applications For details about the settings see Screen Features Connecting the Machine System Settings 11 Check S...

Page 38: ...ible Operations on the Standard Application Screen Pinch in Place your thumb and forefinger on the screen and then pinch the fingers together to zoom out the screen Double tapping can also be effectiv...

Page 39: ...nu screen of the application you are using DNE101 Drag Slide your finger while pressing the screen You can move an icon to where you want to place it on the screen DNE111 Adding Icons to the Home Scre...

Page 40: ...ag the icon to where you want to place it on the screen If you want to add a shortcut to Copier Classic or the other classic applications proceed to Step 6 6 Select the Classic Applications that you w...

Page 41: ...lassic or Scanner Classic hold down the Classic Applications icon The image of where the shortcut is to be placed on the Home screen is displayed 8 Drag the icon to where you want to place it on the s...

Page 42: ...Scanner Screen Classic Application Screen You can select advanced functions and detailed settings according to the functions and settings you use frequently For details about how to use this screen se...

Page 43: ...3 2 4 5 No Icon Description 1 You can adjust the density of the overall original in nine steps Specify the density by touching the icon and dragging it right or left 2 You can reduce or enlarge image...

Page 44: ...ies as a set in sequential order and stack copies of each page in a multi page original 8 You can staple each set of copies together 9 You can punch each set of copies together 10 The fold type can be...

Page 45: ...1 4 14 6 8 2 11 12 13 7 9 10 No Icon Description 1 You can switch between items in type of transmission 2 The specified destination is shown here By tapping the destination you can register it to the...

Page 46: ...al number of the selected destinations appears Press to display a screen to confirm destinations In the screen to confirm destinations you can do the following Register destinations to the Address Boo...

Page 47: ...s Book 14 Press to add a destination Destinations can be added as follows Input destinations manually Select from the transmission history Specify a registration number from the Address Book Search fo...

Page 48: ...of the text on your original 4 Press to specify the density to scan the original You can also specify the density by touching the icon and dragging it right or left 5 Press to select the scanning size...

Page 49: ...tial communication at a specified time 13 You can select a standard message to be printed 14 You can send files over a closed network 15 Requesting Reception Confirmation 16 Specifying Internet Fax E...

Page 50: ...o the Address Book or remove it from the destinations By flicking up and down you can confirm the selected destinations 3 The total number of the selected destinations appears Press to display a scree...

Page 51: ...page 50 Send Settings screen 9 Press to scan originals and start sending 10 Press to switch the section of the Address Book 11 Shows the destinations in the Address Book If a password or protection c...

Page 52: ...the settings that are appropriate for the type of your original and color mode 2 Press to select a file type 3 Press to select the resolution to scan the original 4 Press to select the sides of the o...

Page 53: ...the main text of the e mail DQA141 12 13 14 15 16 17 No Icon Description 12 Press to specify the magnification ratio for scanning the original 13 Press to erase the image from a specified width aroun...

Page 54: ...and then send the documents DQA142 18 19 No Icon Description 18 To switch the scan setting for additional originals to 1 Sided Original after scanning one side of the last page of a batch of two side...

Page 55: ...view Settings Scanner Destination Preview Send Settings Quick Applications Quick Copy Density Paper Tray Quantity Reduce Enlarge 2 Sided Combine Staple Punch Original Orientation Quick Fax Destination...

Page 56: ...ck Scanner 40 characters When a specified program is registered as the default its values become the default settings which are displayed without recalling the program when modes are cleared or reset...

Page 57: ...or overwritten When you are using the Classic Applications program numbers with next to them indicate that the programs have been registered Programs can be registered to the Home screen and can be r...

Page 58: ...emory may be lost if you turn this switch off Use this switch only when necessary Turning on the Main Power 1 Make sure the power cord is firmly plugged into the wall outlet 2 Open the main power swit...

Page 59: ...h the main power switch The main power indicator goes out The main power turns off automatically when the machine shuts down If the screen on the control panel does not disappear contact your service...

Page 60: ...achine be sure to log out of it to prevent unauthorized usage Ask the user administrator for the Login User Name Login Password and User Code For details about user authentication see Configuring User...

Page 61: ...Press Login Logging Out Using the Control Panel This section explains the procedure for logging out the machine when Basic Authentication Windows Authentication or LDAP Authentication is set To preven...

Page 62: ...he original might not be detected correctly 2 Place the original face down on the exposure glass The original should be aligned to the rear left corner Start with the first page to be scanned 1 1 DPZ0...

Page 63: ...ide 1 Adjust the original guide to the original size 2 Place the aligned originals squarely face up in the ADF Do not stack originals beyond the limit mark The first page should be on the top DPZ012 1...

Page 64: ...2 Getting Started 62...

Page 65: ...riginal in the ADF place them so that the first page is on the top About placing the original on the exposure glass see page 60 Placing Originals on the Exposure Glass About placing the original in th...

Page 66: ...iginal image by 90 degrees and fits it on the copy paper Rotate Copy For example to reduce A3 11 17 originals to fit onto A4 81 2 11 paper select a paper tray containing A4 81 2 11 paper and then pres...

Page 67: ...2 5 1 81 2 11 51 2 81 2 10 14 71 4 101 2 A3 A4 1 You can switch the initial setting to determine whether the machine detects either 81 2 14 or 81 2 132 5 When Using the Copy Application About how to u...

Page 68: ...ed page 2 Sided 2 Sided Copies one 2 sided page on one 2 sided page The resulting copy image will differ according to the orientation in which you place your originals or Original orientation and comp...

Page 69: ...pplication About how to use the application s screen see page 41 Copy Screen Specifying the Original and Copy Orientation Select the orientation of the originals and copies if the original is two side...

Page 70: ...When Using the Copy Application About how to use the application s screen see page 41 Copy Screen 3 Copy 68...

Page 71: ...age by 90 degrees to make copies properly Orientation of the original and image position of Combine The image position of Combine differs according to original orientation and the number of originals...

Page 72: ...ne 1 Sided 2 Originals Combine 1 Side Copies two 1 sided originals to one side of a sheet 1 Sided 4 Originals Combine 1 Side Copies four 1 sided originals to one side of a sheet 1 Sided 8 Originals Co...

Page 73: ...f originals onto two sides of one sheet CKN074 There are six types of Two Sided Combine 1 Sided 4 Originals Combine 2 Sides Copies four 1 sided originals to one sheet with 2 pages per side 1 Sided 8 O...

Page 74: ...originals to one sheet with 4 pages per side 2 Sided 16 Pages Combine 2 Sides Copies eight 2 sided originals to one sheet with 8 pages per side When Using the Copy Application About how to use the app...

Page 75: ...th of 139 7 600 0 mm 5 50 23 62 inches and a vertical length of 100 0 305 0 mm 3 94 12 00 inches can be fed in from the bypass tray When Using the Copy Application About how to use the application s s...

Page 76: ...es are assembled as sets in sequential order To use Shift Sort a finisher is required Each time the copies of one set or a job are delivered the next copy is shifted to separate each set or job CKN018...

Page 77: ...mber of copy sets during copying This function can be used only when the Sort function is selected When Using the Copy Application About how to use the application s screen see page 41 Copy Screen Pro...

Page 78: ...3 Press Continue Copying starts again 3 Copy 76...

Page 79: ...ment Server screen For details about the Document Server see page 115 Storing Data 1 Press Store File 2 Enter a file name user name or password 3 Specify a folder in which to store the document 4 Pres...

Page 80: ...3 Copy 78...

Page 81: ...a power failure the main power switch is turned off or the machine is unplugged for about one hour all the documents stored in memory are deleted As soon as the main power switch is turned on the Pow...

Page 82: ...to the list of items in the selected title You can select Frequent and one more key for each title 9 Press Fax Dest 10 Press Change under Fax Destination 11 Enter the fax number using the number keys...

Page 83: ...ment icon 3 Check that Program Change is selected 4 Select the name whose fax destination you want to delete Press the name key or enter the registered number using the number keys You can search by t...

Page 84: ...fax or IP Fax destinations If you specify Internet Fax e mail folder destinations and group or multiple destinations the transmission mode is automatically switched to Memory Transmission It is recomm...

Page 85: ...se this procedure to cancel scanning or transmitting of the original while it is being scanned If you cancel a transmission using the standard memory transmission function you need to follow a differe...

Page 86: ...a file while the file is being sent stored in memory or if it fails to transmit All the scanned data is deleted from memory When Using the Fax Application About how to use the application s screen se...

Page 87: ...d names such as FAX0001 or FAX0002 Password You can set this function so as not to send to unspecified people A four to eight digit number can be specified as a password You can also change the file i...

Page 88: ...ss OK Re enter the password for confirmation and then press OK 5 Press OK 6 If you have selected Send Store specify the receiver 7 Press Start Sending Stored Documents The machine sends documents stor...

Page 89: ...umbnails key to switch the screen to thumbnail display 3 If you select a document with a password enter the password using the number keys and then press OK 4 When you want to add your originals to st...

Page 90: ...r All Prints the results of communications in the order made Print per File No Prints only the results of communications specified by file number Print per User Prints the results of communications by...

Page 91: ...n as an Administrators group member 1 Click Quick Install on the installer screen 2 The software license agreement appears in the License Agreement dialog box After reading the agreement click I accep...

Page 92: ...equired to change the printer settings Log on as an Administrators group member You cannot change the machine default settings for individual users Settings made in the printer properties dialog box a...

Page 93: ...Used Settings tab 5 In the Job Type list select Normal Print 6 In the Document Size list select the size of the original to be printed 7 In the Orientation area select Portrait or Landscape as the ori...

Page 94: ...menu button of the application you are using and then click Print 2 Select the printer you want to use 3 Click Preferences 4 Select the Frequently Used Settings tab You can also click the Detailed Set...

Page 95: ...ecify the method for combining pages in the Page Order list To draw a border line around each page select the Draw Frame Border check box in 2 Sided Layout Booklet in the Detailed Settings tab 6 Chang...

Page 96: ...Orientation From Left to Right Top to Bottom From Right to Left Top to Bottom Landscape 4 Pages per Sheet Right then Down Down then Right Left then Down Down then Left 5 Print 94...

Page 97: ...eds 3 000 The total number of stored pages in the machine and the sent data has reached 10 000 It may be fewer depending on the print data The hard disk is full You can send data created on a client c...

Page 98: ...can print the documents stored in the Document Server using the control panel For details see page 117 Printing Stored Documents Managing Documents Stored in Document Server You can view or delete the...

Page 99: ...icon 3 Select the user as required 4 If necessary enter the password for the documents The list of both the documents that have not password specified and that matches the entered password is display...

Page 100: ...e screen in the center 2 Press the Print Scan Memory Storage Device icon 3 Press Media Print 4 Insert a memory storage device in the media slot 5 Press USB or SD Card depending on the type of the stor...

Page 101: ...ngs the scanned image is saved under the name that conforms to the following naming rules For single page format Transmission date and time YYYYMMDDHHMMSSMMM 4 digit serial page number _nnnn extension...

Page 102: ...For details about memory storage devices can be used see Inserting Removing a Memory Storage Device Getting Started 5 Print 100...

Page 103: ...48 Scanner Screen Creating a Shared Folder on a Computer Running Windows Confirming a Computer s Information The following procedures explain how to create a shared folder on a computer running Windo...

Page 104: ...o specific users Use the following procedure to remove Everyone and specify user access rights 1 Create a folder just as you would create a normal folder in a location of your choice on the computer 2...

Page 105: ...you want to grant access to and then click OK 7 In the Select Users or Groups window click OK 8 In the Groups or user names list select a group or user and then in the Allow column of the permissions...

Page 106: ...SMB Password that you have specified in Default User Name Password Send of File Transfer settings are applied 11 Press Change under Login User Name 12 Enter the login user name of the destination comp...

Page 107: ...etwork does not allow automatic obtaining of IP addresses include the destination computer s IP address in the path For example if the IP address of the destination computer is 192 168 0 191 and the f...

Page 108: ...ess Book Management icon 3 Check that Program Change is selected 4 Select the name whose folder you want to delete Press the name key or enter the registered number using the number keys You can searc...

Page 109: ...Entering the Path to the Destination Manually When Using the Scanner Application About how to use the application s screen see page 48 Scanner Screen Basic Procedure When Using Scan to Folder 107...

Page 110: ...the center 2 Flick the screen to the left and then press the Address Book Management icon 3 Check that Program Change is selected 4 Press New Program 5 Press Change under Name The name entry display...

Page 111: ...registered e mail addresses appear in both Internet fax address display and e mail address display on the fax function screen and in the address display on the scanner function screen If Internet Fax...

Page 112: ...istered number using the number keys You can search by the registered name user code fax number folder name e mail address or IP Fax destination 5 Press Email 6 Press Change under Email Address 7 Pres...

Page 113: ...s settings remain If a previous setting remains press Reset 4 Place originals 5 Press Store File 6 Press Store to HDD 7 If necessary specify the stored file s information such as User Name File Name P...

Page 114: ...red File Selected from the List This section explains how to preview a file selected from the list of stored files 1 Press Select Stored File 2 Specify the folder in which the file you want to check i...

Page 115: ...ile type when scanning multiple originals one file is created for each single page and the number of files sent is the same as the number of pages scanned Multi page TIFF PDF If you select a multi pag...

Page 116: ...Specifying Scan Settings When Using the Scanner Application About how to use the application s screen see page 48 Scanner Screen 6 Scan 114...

Page 117: ...ame such as COPY0001 and COPY0002 is automatically attached to the scanned document You can change the file name User Name You can register a user name to identify the user or user group that stored t...

Page 118: ...Press Password 11 Enter a password with the number keys and then press OK You can use four to eight digits for the password 12 For double check enter the password again and then press OK 13 Place the...

Page 119: ...gin Adj Stamp 2 Sided Copy Top to Top 2 Sided Copy Top to Bottom Booklet Magazine For details about each function see the each section 1 Select a folder 2 Select a document to be printed 3 When printi...

Page 120: ...7 Document Server 118...

Page 121: ...ser 2 Enter http machine s IP address or host name in your web browser s URL bar Top Page of Web Image Monitor appears If the machine s host name has been registered on the DNS or WINS server you can...

Page 122: ...on Click the web browser s Refresh button to refresh the entire browser screen Help Use Help to view or download Help file contents 4 Basic Information area Display the basic information of the machin...

Page 123: ...paper before loading For details about the paper sizes and types that can be used see page 134 Recommended Paper Sizes and Types You might at times hear a rustling noise from paper moving through the...

Page 124: ...ce representative 1 Carefully pull out tray 1 until it stops DQA145 2 Square the paper and load it print side down Do not stack paper over the limit mark Whole tray pulled out DQA156 Left half of the...

Page 125: ...14 or 81 2 11 contact your service representative mainly North America A3 11 17 tray unit can hold 11 17 paper only If you want to print on A3 A4 B4 JIS 81 2 14 or 81 2 11 contact your service represe...

Page 126: ...e fences are squeezed too tightly against the paper the edges may crease the paper may misfeed or if it weighs between 52 59 g m2 14 15 lb Bond it may wrinkle 1 Carefully pull out the paper tray until...

Page 127: ...the tab stock CJW102 Loading Paper into the Bypass Tray Use the bypass tray to use OHP transparencies adhesive labels translucent paper and paper that cannot be loaded in the paper trays The maximum n...

Page 128: ...ht not be detected properly when placed on the bypass tray If this happens remove the paper and place it on the bypass tray again When the Notification Sound is set to No Sound it does not sound if yo...

Page 129: ...ter they are fanned stack the sheets so that the side with the cutting burr faces up and then load them into the bypass tray Printing from the Bypass Tray Using the Printer Function If you select Mach...

Page 130: ...en press the User Tools icon on 3 Press Tray Paper Settings 4 Press Printer Bypass Paper Size 5 Press Custom Size If a custom size is already specified press Change Size 6 Press Vertical 7 Enter the v...

Page 131: ...Printer Bypass Paper Size and then specify the paper size 5 Press OK 6 Press Next 7 Press Paper Type Bypass Tray 8 Select the proper items according to the paper type you want to specify Press OHP Tra...

Page 132: ...If you want to print on A4 or B5 JIS from the LCT contact your service representative The extension unit is required to load A4 B4 JIS 81 2 14 or 81 2 11 1 Open the top cover of the LCT DPZ015 2 Load...

Page 133: ...Specify Yes for Letterhead Setting in Input Output under the Copier Document Server Features menu and then place the original and paper as shown below Printer mode Specify Auto Detect or On Always for...

Page 134: ...e down Original orientation Original orientation Exposure glass ADF Readable orientation Unreadable orientation Copy Scanner Paper orientation Copier mode Copy side Tray 1 Trays 2 3 LCT Bypass tray On...

Page 135: ...nter driver s settings If a print job is changed partway through printing from one sided to two sided printing one sided output after the first copy may be printed facing a different direction To ensu...

Page 136: ...t and back of the sheets and place them correctly or a misfeed might occur Tray 1 Paper type and weight Paper size Paper capacity 52 256 g m2 14 lb Bond 140 lb Index Plain Paper Thick Paper 3 A4 81 2...

Page 137: ...2 14 lb Bond 140 lb Index Plain Paper Thick Paper 3 Paper sizes that can be detected automatically A3 3 A4 A5 3 B4 JIS 3 B5 JIS 3 11 17 81 2 14 81 2 13 3 81 2 11 3 81 4 13 8 13 71 4 101 2 51 2 81 2 8K...

Page 138: ...r contact your service representative 2 The tab sheet holder is required 3 If you want to use 81 2 132 5 size paper in place of A3 A5 B4 JIS B5 JIS 81 2 13 81 2 11 or 16K contact your service represen...

Page 139: ...3 18 sheets Thick Paper 4 15 sheets 52 300 g m2 14 lb Bond 110 lb Cover Plain Paper Thick Paper 4 Custom size 2 When no finisher is installed Vertical 100 0 305 0 mm Horizontal 139 7 600 0 mm 3 4 Whe...

Page 140: ...e Bypass Tray Copy Document Server For printer mode see page 128 Specifying a custom size paper using the control panel 3 In printer or facsimile mode the maximum horizontal length of the custom size...

Page 141: ...r Middle Thick 100 sheets Thick Paper 1 30 sheets Thick Paper 2 20 sheets Thick Paper 3 18 sheets Thick Paper 4 15 sheets 52 300 g m2 14 lb Bond 110 lb Cover Plain Paper Thick Paper 4 1 A4 A5 5 A6 B4...

Page 142: ...led Vertical 3 94 12 00 inches Horizontal 5 50 19 19 inches 3 4 When Finisher SR4080 is installed Vertical 3 94 12 00 inches Horizontal 5 50 18 03 inches 3 4 Plain Paper Middle Thick 100 sheets Thick...

Page 143: ...want to print on paper with a vertical length of 600 1 260 mm 23 62 49 60 inches contact your service representative If you want to load paper with a vertical length of 600 mm 23 52 inches or longer i...

Page 144: ...that can be detected automatically A3 A4 A5 B4 JIS B5 JIS 81 2 13 8K 16K A3 A4 11 17 81 2 14 81 2 11 71 4 101 2 51 2 81 2 10 14 81 2 132 5 200 sheets 64 216 g m2 17 lb Bond 80 lb Cover Plain Paper Th...

Page 145: ...per sizes and types the copy print speed may be slower than usual When loading thick paper of 104 300 g m2 28 lb Bond 110 lb Cover see page 144 Thick paper When copying or printing onto letterhead pap...

Page 146: ...s one by one Thick paper This section gives you various details about and recommendations concerning thick paper When loading thick paper of 104 256 g m2 28 lb Bond 140 lb Index in the paper trays or...

Page 147: ...s the upper limit DPZ042 When copying or printing is performed onto thick paper on Type1 2 the copy print speed is slower than usual Select Thick Paper 1 Thick Paper 2 Thick Paper 3 or Thick Paper 4 a...

Page 148: ...o that the toner is not scattered The following explains the warning messages on the plastic bag used in this product s packaging Keep the polythene materials bags etc supplied with this machine away...

Page 149: ...if you use toner other than the recommended type When adding toner do not turn off the main power If you do settings will be lost Store toner where it will not be exposed to direct sunlight temperatu...

Page 150: ...screen in the center 2 Press the Fax icon or the Scanner icon 3 Press Exit and then perform transmission operation The error message disappears Any reports are not printed Disposing of Used Toner This...

Page 151: ...rs when paper runs out For details about loading paper see Loading Paper Paper Specifications and Adding Paper Add Toner icon Appears when toner runs out For details about adding toner see Adding Tone...

Page 152: ...Status Icon Status Service Call icon Appears when the machine is malfunctioning or requires maintenance Open Cover icon Appears when one or more covers of the machine are open 10 Troubleshooting 150...

Page 153: ...on the function screen and take the appropriate action For details about how to resolve the problems described in error messages see When Messages Appear Troubleshooting 3 Messages Displays a message...

Page 154: ...ge and take the appropriate action For details about error messages and their solutions see When Messages Appear Troubleshooting You can use other functions normally The machine is unable to connect t...

Page 155: ...dy for use 5 long beeps Soft alert An auto reset was performed through the simple screen of the Copier Document Server function or the Scanner function 5 long beeps repeated four times Soft alert An o...

Page 156: ...ou press Energy Saver check that Sleep mode can be enabled For details about enabling Sleep mode see Saving Energy Getting Started The display is turned off The machine is in Sleep mode Touch the disp...

Page 157: ...y Load the paper correctly For details about loading paper see Loading Paper Paper Specifications and Adding Paper Misfeeds occur frequently Using curled paper often causes misfeeds soiled paper edges...

Page 158: ...about removing jammed paper see Removing Jammed Paper Troubleshooting Misfeeds occur frequently There is a foreign object on the output tray Remove the misfed paper For details about removing jammed...

Page 159: ...fter the main power is turned off The machine cannot perform the shutdown procedure Repeat the shutdown procedure If the machine does not turn off contact your service representative An error has occu...

Page 160: ...fold letter fold in or letter fold out is applied to B4 JIS A3 8 1 2 14 11 17 12 18 8K or larger sizes of paper When applying gate fold letter fold in or letter fold out to paper larger than A4 we rec...

Page 161: ...e of paper type paper size or paper capacity problems use the recommended paper For details about recommended paper see page 134 Recommended Paper Sizes and Types When Multiple Functions Cannot Be Exe...

Page 162: ...to display the preview screen without a thumbnail If the selected document contains several pages press Switch on the Display Page area to change the page and then a preview of the next page will app...

Page 163: ...cifications for Booklet Finisher SR4130 or Specifications for Finisher SR4080 Maintenance and Specifications File being stored exceeded max number of pages per file Copying will be stopped The scanned...

Page 164: ...file administrator An attempt was made to edit or use a locked folder For details about locked folders see Managing Folders Security Guide If you set Memory Full Auto Scan Restart in Input Output of...

Page 165: ...ailure or communication error Continue copying using the main machine Fold is available only when Sort mode is selected in Connect Copy Sort has not been selected with fold Select the Sort function No...

Page 166: ...presents a changeable number Designation Sheet settings on the two machines do not match Make the same settings on both machines The Slip Sheet setting s of the sub machine is different from the main...

Page 167: ...o resume receiving the Internet Fax if the timeout period has not expired Wait until the mail server s timeout period has expired and then resume receiving the Internet Fax For details about receiving...

Page 168: ...usual even if the message appears on the screen You can turn this function on or off with Parameter Settings For details about how to do this see Parameter Settings Fax When Network Setting Problems O...

Page 169: ...k whether there are any network problems 13 24 The password registered for the SIP server is not the same as the password registered for this machine For details about network problems contact your ad...

Page 170: ...sfer to was not found or the destination for Internet Fax around not through the SMTP server could not be found Check that the following settings in System Settings are listed correctly DNS server Ser...

Page 171: ...D and password for the computer with the folder for forwarding are correctly specified Check that the folder for forwarding is correctly specified Confirm that the computer with the folder for forward...

Page 172: ...og in to the POP3 IMAP4 server Check that the correct User Name and Password are listed in Fax Email Account of System Settings For details about Fax Email Account see File Transfer Connecting the Mac...

Page 173: ...hine System Settings Check that the LAN cable is correctly connected to the machine For details about network problems contact your administrator Check whether there are any network problems 15 12 Can...

Page 174: ...ils about how to do this see Parameter Settings Fax If Check whether there are any network problems appears the machine is not correctly connected to the network or the settings of the machine are not...

Page 175: ...tem Settings For details about these settings contact your administrator Check that the LAN cable is correctly connected to the machine For details about network problems contact your administrator Co...

Page 176: ...strator Transfer error has occured Check the status of the remote machine A network error occurred during transfer Check that the correct IP address or host name is set for the main machine in System...

Page 177: ...blem HDD An error has occurred in the hard disk Turn off the power and then back on again If the message appears again contact your service representative Hardware Problem USB An error has occurred in...

Page 178: ...nd then load paper of the size selected in the printer driver into the input tray For details about how to change the paper size see Changing the Paper Size Paper Specifications and Adding Paper Selec...

Page 179: ...en the size of the selected file exceeds 1 GB print from a memory storage device using a function other than the Direct printing function You cannot select files of different formats at the same time...

Page 180: ...see Printing of Documents Stored When Print Configuration Errors Occur Print Error occurred while processing an Unauthorized Copy Prevention job Job cancelled You tried to store a file in the Documen...

Page 181: ...lti sheet fold was exceeded Specify fewer sheets for the multi sheet fold function For details about the maximum number of multi sheet fold see Fold Print Fold is not available with the settings The j...

Page 182: ...ound Numbering printing in the printer driver For details about configuring the printer driver settings see the printer driver Help Also note that Background Numbering printing cannot be applied to sl...

Page 183: ...lassification Codes Print Duplex Cancelled Duplex printing was canceled Change the setting for Apply Duplex in Tray Paper Settings to enable duplex printing for the paper tray For details about settin...

Page 184: ...ing Document Server function contact your administrator For details about how to set permissions see Limiting Available Functions Security Guide Exceeded max capacity of Document Server Cannot store T...

Page 185: ...le could not be stored Exceeded max files The maximum file capacity of the Document Server was exceeded Delete the files stored in the Document Server Job cancelled because capture file could not be s...

Page 186: ...ce the data size of the Temporary Print file and or the Stored Print file When there is not enough memory Message Cause Solution 84 Error There is no work area available for image processing Decrease...

Page 187: ...e the privileges to register programs or change the paper tray settings For details about how to set permissions see Configuring User Authentication Security Guide When a user cannot be registered Mes...

Page 188: ...ta that can be printed from a memory storage device using the Direct printing function see Direct Printing from a Memory Storage Device Print Command Error An RPCS command error occurred Check using t...

Page 189: ...iles stored on the machine Reduce the number of pages to print Failed to obtain file system PDF direct printing could not be performed because the file system could not be obtained Turn off the power...

Page 190: ...nch has been cancelled Punch printing was canceled Check the paper orientation print orientation and then punch position Certain settings can produce print results that might not be as expected Staple...

Page 191: ...a firewall is preventing the machine from connecting to your computer Antivirus programs and firewalls can prevent client computers from establishing connection with this machine If you are using ant...

Page 192: ...tities of documents were stored by the OCR function Up to 100 jobs can be placed on standby by the OCR function Scan the next document after the current jobs have finished being stored File types have...

Page 193: ...ame cannot start or end with a period The program is recalled Cannot recall the destination s for which access privileges are required The currently logged in user does not have permission to view the...

Page 194: ...aximum data capacity Specify the scan size and resolution again Note that it may not be possible to scan very large originals at a high resolution For details about the settings for the scanner functi...

Page 195: ...ginal again If displaying the entire image is not necessary press Start to start scanning with the current scaling factor Not all of the image will be scanned Check the ratio and then press the Start...

Page 196: ...needed stored files For details about how to delete stored files see Deleting a Stored File Scan Memory is full Do you want to store scanned file Because there is not enough free hard disk space in th...

Page 197: ...Settings Scan Sending the data has failed The data will be resent later A network error has occurred and a file was not sent correctly Wait until sending is retried automatically after the preset inte...

Page 198: ...ting to be transmitted Waiting status displayed Cancel transmission Waiting status cleared and then delete the file When data cannot be sent because there are too many documents or pages Message Cause...

Page 199: ...ed Scan Profile is not set on the client computer Set Scan Profile For details about how to do this see Creating a New Scan Profile Scan Cannot start scanning because communication was failed The Take...

Page 200: ...olution Cannot write on the memory storage device because remaining free space is insufficient The memory storage device is full and scan data cannot be saved Even if the memory storage device appears...

Page 201: ...e the maximum number of pages that can be scanned by this machine was exceeded during the scanned data was written to the memory storage device Reduce the number of documents to be written to the memo...

Page 202: ...how to set permissions see Limiting Available Functions Security Guide Cannot add any more scanning mode The maximum number of registrable scan modes has been exceeded The maximum number of modes that...

Page 203: ...e exceeded the setting range of the machine Check whether the scanning settings made with the application exceed the setting range of the machine Fatal error has occurred in the scanner An unrecoverab...

Page 204: ...d occurs you might not scan an original Remove the misfeed and then scan the original again Invalid Winsock version Please use version 1 1 or higher You are using an invalid version of Winsock Install...

Page 205: ...nd the options The ADF cover is open Check whether the ADF cover is closed The name is already in use Check the registered names You tried to register a name that is already in use Use another name Wh...

Page 206: ...he previous scan Communication error has occurred on the network A communication error has occurred on the network Check whether the client computer can use the TCP IP protocol Scanner is not availabl...

Page 207: ...t be obtained from the host name If only IPv6 is set to Active the IPv6 address might not be obtained Check whether the machine s host name is specified in the Network Connection Tool For the WIA driv...

Page 208: ...was turned on The wireless LAN board was pulled out after the machine was turned on The settings are not updated although the unit is detected Turn off the power and then check the wireless LAN board...

Page 209: ...The amount of paper that can be printed and the total operation time until the fan starts running depends on the temperature of the location at which the machine is installed Self checking The machine...

Page 210: ...lusion list in the application settings For details about how to add programs to the exclusion list see the antivirus software Help To prevent a firewall from blocking the connection register the mach...

Page 211: ...uthentication e mail address and the administrator s e mail address do not match For details about how to set SMTP authentication see File Transfer Connecting the Machine System Settings When the Mach...

Page 212: ...MIME see Protecting Communication Paths via a Device Certificate Security Guide XXX cannot be YYY because the Digital Signature s device certificate is not currently valid XXX and YYY indicate the use...

Page 213: ...s failed The machine cannot perform authentication For details about authentication see Basic Authentication Security Guide When the User Lacks Privileges to Perform an Operation Message Cause Solutio...

Page 214: ...eded time limit for LDAP server search Check the server status A network error has occurred and connection has failed Try the operation again If the message is still displayed the network may be busy...

Page 215: ...t computers and other office equipment The program backs the development and dissemination of products that feature energy saving functions It is an open program in which manufacturers participate vol...

Page 216: ...ower mode 1 170 W 170 W 200 W Time of switch into Low Power mode 1 minute 1 minute 1 minute Time of switch out from Low Power mode 1 10 seconds 10 seconds 30 seconds Reduced electrical consumption in...

Page 217: ...nding on the conditions and environment of the machine 2 Achieves ENERGY STAR energy savings product fully qualifies when packaged with or used with a duplex tray and the duplex function is enabled as...

Page 218: ...at this product is treated correctly and help to reduce potential impacts on the environment and human health which could otherwise result from inappropriate handling Recycling of products helps to co...

Page 219: ...Please refer to either the User s Manual for this information or the packaging of the consumable Recycled paper The machine can use recycled paper which is produced in accordance with European standa...

Page 220: ...ce switches to an energy saving mode In these modes the machine consumes less power watts If the machine is to print again it needs a little longer to return from an energy saving mode than from Ready...

Page 221: ...Control panel 28 32 Copier 160 Copy 41 63 Copy connector 30 Copy orientation 67 Copy tray 27 31 Creating a shared folder 101 Custom size paper 73 D Data In indicator 32 Data security for copying 24 D...

Page 222: ...177 178 181 182 183 184 185 186 189 192 194 195 196 197 198 199 203 206 207 208 209 211 212 Model specific information 7 Multi Folding unit 30 N Names of major features 8 Network setting 166 Note for...

Page 223: ...n 149 Status indicator 32 Stored documents 15 86 117 Stored Print 15 Storing a document 85 Storing data 77 115 Storing documents 95 Storing received documents 17 Storing scan files 10 111 Symbols 6 T...

Page 224: ...MEMO 222...

Page 225: ...MEMO 223...

Page 226: ...MEMO 224 EN GB EN US EN AU D223 7202A...

Page 227: ...2016...

Page 228: ...D223 7202A AU EN US EN GB EN...

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